The IRS and their systems are such a joke fr. Billion dollar budget and cant even keep a website running 🤡

I'm experiencing the exact same issue! Was able to check my refund status perfectly fine around 8 AM this morning, but now getting that same "Refund status unavailable" message. Really annoying timing since I was expecting an update today. Glad to know it's not just me - seems like a widespread system issue rather than something wrong with our individual accounts. Hopefully they get it sorted out soon!

Just checked and it's still down for me too. This is becoming a weekly thing at this point 😤 Really annoying when you're trying to track your refund progress. I've noticed the outages seem to happen more frequently during filing season - probably can't handle all the traffic from people checking their status constantly. Hopefully it's back up soon because I'm expecting an update on my 2024 return.

Been having the same issue since around 6:30 AM! Really frustrating because I was hoping to see if there were any updates on my refund status today. The timing is especially annoying since it's Monday morning and I wanted to check before work. I tried both desktop and mobile - desktop just loads forever and mobile gives that same "Transcripts are unavailable" error you're seeing. Cleared my browser cache, tried incognito mode, even switched to a different wifi network thinking it might be a connection issue on my end. It's definitely a system-wide problem and not just you. I've seen this happen a few times during filing season - usually resolves by afternoon but sometimes takes longer. The IRS really needs to invest in better infrastructure because these outages happen way too frequently when people need to access their info most. Hopefully it's back up soon! I'll probably try again around lunch time and see if it's working by then.

Same issue here! Been getting that "Oops-an issue occurred" message since this afternoon. Really need to check my transcript for something time-sensitive. At least now I know it's not just me - thanks for posting this! Hopefully it'll be back up soon.

I've been having the exact same problem since around 3 PM! Keep getting that "Oops-an issue occurred" error every time I try to access my account transcript. Tried different browsers, cleared cache, even tried on my laptop - nothing works. Really frustrating because I need to verify some info for my tax preparer. Glad to know it's a widespread issue and not something wrong with my account specifically. Fingers crossed they get it fixed soon!

I'm experiencing the exact same issue! Been getting error 428 for the past 4 days now. Really frustrating because I need to check my refund status and the system just won't let me through. I've tried different browsers, cleared my cache, even tried from different devices but nothing works. The error message is identical to what you described - "We are sorry Where's My Refund is currently unavailable. Please try Where's My Refund again later. 428" on the sa.www4.irs.gov site. Seems like this is a widespread issue affecting multiple people. Hope they get it fixed soon!

I've been having the same exact issue! Error 428 has been plaguing me for about 6 days now. I tried everything - different times of day, mobile vs desktop, even had my spouse try from their account thinking maybe it was user-specific. Nope, same "We are sorry Where's My Refund is currently unavailable" message every single time. What's really frustrating is that this seems to be a server-side issue on the IRS end, not anything we're doing wrong. I filed my return 2 weeks ago and just want to see if it's been processed yet. The timing couldn't be worse since this is peak tax season when everyone needs to check their status. Has anyone found any workarounds or alternate ways to check refund status while this error persists? Really hoping the IRS IT team gets this sorted out ASAP because clearly it's affecting a lot of people based on these comments.

Just want to add another potential resource that helped me in a similar situation - contact your state's attorney general's office. Many states have consumer protection divisions that handle employer-employee disputes, and they often have more teeth than the Department of Labor when it comes to getting quick responses. I had a former employer who was similarly unresponsive about providing W2s and payroll records. After filing a complaint with my state AG's consumer protection unit, they sent an official letter to my employer within a week. The company called me within 3 days of receiving that letter to resolve the issue. The nice thing about the AG route is that they often handle these complaints for free, and employers tend to take them very seriously because they can lead to broader investigations into business practices. You can usually file these complaints online through your state's AG website. Just search for "[your state] attorney general consumer complaint" and you should find the right form. Include all the documentation others have mentioned - the failed attempts to get help, screenshots of ADP errors, and any correspondence with your former employer. Between the IRS complaint, state labor board, and AG office, you're creating pressure from multiple angles that will be very difficult for them to ignore.

I went through almost this exact same situation two years ago with a small family-run business that used ADP. The "HR is the boss's wife" setup is unfortunately pretty common with smaller companies, and you're right that it creates all kinds of problems for accessing your rights as an employee. Here's what I learned: ADP has a specific escalation process for situations where the employer is unresponsive. If you call their main line and specifically ask to speak with their "Employee Access Resolution Team," they can sometimes bypass the normal employer authorization requirements, especially if you can demonstrate that your employer is being unresponsive to reasonable requests. You'll need to provide them with evidence of your attempts to get help from your employer - save those emails and document the dates you asked for help. ADP keeps logs of when employers access their admin portal, so they can actually see if your boss is actively ignoring requests or genuinely having technical issues. Also, I'd strongly recommend sending one final email to both your boss AND his wife (if you can find her email address) with a very professional but firm tone. Something like: "This is my final request for access to my payroll records as required by law. If I don't receive a resolution within 10 business days, I will be filing complaints with the appropriate state and federal agencies." Then follow through if they don't respond. The key is creating a paper trail that shows you tried to resolve this reasonably before escalating to government agencies. Good luck!