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I'm experiencing the exact same issue! Been trying to access my account transcript for the past 2 hours and keep getting that "Your Information Is Not Available at This Time" message. Really need to check if my amended return went through. The timing couldn't be worse - I have a payment due soon and can't even see my current balance. Glad to know it's not just me dealing with this frustrating glitch!
Same boat here! I've been trying to check my payment plan status for my 2024 return and getting the exact same error. Really concerning when you can't even verify basic account info. Hope this gets resolved soon - these system outages always seem to happen when we need access the most š¤
I'm dealing with this exact same issue right now! Started about 3 hours ago for me - was checking my payment plan details and suddenly got locked out with that same "Your Information Is Not Available at This Time" error. What's weird is that I can still log in and see the main dashboard, but any time I try to access actual tax info for 2024, it throws that error about account adjustments. I definitely haven't requested any adjustments either. Really hoping this clears up soon because I need to make a payment this week and can't even see my current balance. At least now I know it's not just my account that's acting up!
Ugh, this is so frustrating! I'm a newcomer here but having the exact same problem. Just filed my first tax return this year and was trying to set up a payment plan, but now I can't access anything. Really stressing me out since I'm new to all this tax stuff and don't know if this is normal or not. Thanks for posting about it - at least now I know it's not something I did wrong! š
The IRS and their systems are such a joke fr. Billion dollar budget and cant even keep a website running š¤”
I'm experiencing the exact same issue! Was able to check my refund status perfectly fine around 8 AM this morning, but now getting that same "Refund status unavailable" message. Really annoying timing since I was expecting an update today. Glad to know it's not just me - seems like a widespread system issue rather than something wrong with our individual accounts. Hopefully they get it sorted out soon!
Same exact thing happened to me! I checked around 7:30 AM and everything was working perfectly, then tried again around lunch time and got hit with that error message. At least we know our refunds are still processing normally - it's just their website acting up again. Typical IRS tech issues during busy season š¤
Just checked and it's still down for me too. This is becoming a weekly thing at this point š¤ Really annoying when you're trying to track your refund progress. I've noticed the outages seem to happen more frequently during filing season - probably can't handle all the traffic from people checking their status constantly. Hopefully it's back up soon because I'm expecting an update on my 2024 return.
Been having the same issue since around 6:30 AM! Really frustrating because I was hoping to see if there were any updates on my refund status today. The timing is especially annoying since it's Monday morning and I wanted to check before work. I tried both desktop and mobile - desktop just loads forever and mobile gives that same "Transcripts are unavailable" error you're seeing. Cleared my browser cache, tried incognito mode, even switched to a different wifi network thinking it might be a connection issue on my end. It's definitely a system-wide problem and not just you. I've seen this happen a few times during filing season - usually resolves by afternoon but sometimes takes longer. The IRS really needs to invest in better infrastructure because these outages happen way too frequently when people need to access their info most. Hopefully it's back up soon! I'll probably try again around lunch time and see if it's working by then.
This is so frustrating! I'm new to checking transcripts and thought I was doing something wrong. Glad to know it's not just me but also disappointed that this seems to be a regular occurrence. As someone who filed early hoping for a quick refund, these outages are really stressing me out. Is there any way to get notified when the system is back up, or do we just have to keep checking manually? Thanks for confirming it's system-wide - at least I can stop troubleshooting my internet connection! š
Same issue here! Been getting that "Oops-an issue occurred" message since this afternoon. Really need to check my transcript for something time-sensitive. At least now I know it's not just me - thanks for posting this! Hopefully it'll be back up soon.
Right?! So relieved I'm not the only one dealing with this. I was starting to think my account got locked or something. Really hoping they get it sorted out by tonight because I need those documents for my mortgage application tomorrow š¬
I've been having the exact same problem since around 3 PM! Keep getting that "Oops-an issue occurred" error every time I try to access my account transcript. Tried different browsers, cleared cache, even tried on my laptop - nothing works. Really frustrating because I need to verify some info for my tax preparer. Glad to know it's a widespread issue and not something wrong with my account specifically. Fingers crossed they get it fixed soon!
Emily Thompson
One thing that really helped me when I amended was keeping detailed records of WHY I made each change. The IRS sometimes sends follow-up questions, and having your reasoning documented makes responding so much easier. Also, if you're getting a refund from the amendment, don't spend it right away - sometimes they do additional reviews that can take months to finalize.
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Hannah White
ā¢That's really smart advice about keeping records! I'm definitely going to document everything when I file mine. Quick question - do you remember roughly how long the follow-up questions took when they contacted you? Just trying to plan ahead in case it happens to me too.
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Connor O'Brien
Just wanted to add that if you're amending because you forgot to include income (like that 1099), the sooner you file the better. The IRS has matching programs that will eventually catch missing income anyway, so being proactive shows good faith. Also, double-check that all your Social Security numbers and names match exactly what's on file with the IRS - even small discrepancies can cause delays in processing your amendment.
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Gianni Serpent
ā¢This is super helpful advice! I had no idea about the matching programs - that definitely motivates me to get this done quickly. One thing I'm wondering about is the name matching issue you mentioned. If I got married recently and my name changed after I filed my original return, do I need to update that with Social Security first before filing the amendment? Don't want to create more complications than I already have!
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