2023 Amended Return Unprocessed Since June 24 - IRS Tool Directing Me to Call Extension 623

My amended return has been sitting there since June 24, 2024 with zero movement. When I check Where's My Amended Return tool for 2023, it just shows this frustrating message telling me: "Your amended return was received on June 24, 2024. However, it has not been processed. We apologize for any inconvenience." The only action they give me is to call 800-829-0582, extension 623, between 7 a.m. and 7 p.m., Monday through Friday, and they say I need to have a copy of my amended return ready. The screen literally says: "Where's My Amended Return > 2023 Take Action Please see below for additional info about your amended return. Your amended return was received on June 24, 2024. However, it has not been processed. We apologize for any inconvenience. Please call 800-829-0582, extension 623, between the hours of 7 a.m. and 7 p.m., Monday through Friday. You will need a copy of your amended return. EXIT" Is everyone else getting this message too? Has anyone actually called that number? Did they give you any useful information or just more runaround? I'm getting tired of waiting around with no progress. It's been months now and I'm worried because I'm expecting a decent refund from the amendment. I need to know if I should just keep waiting or if something is actually wrong with my return.

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15 comments

Henrietta Beasley

•10M

The IRS tracking system confirms your amended return was received on June 24, 2023, but remains unprocessed after more than 7 months. This extended delay is unfortunately common right now - the IRS is facing a significant backlog of amended returns from 2023 and earlier. The specific extension (623) you're being directed to is the IRS's dedicated amended return processing unit. While this is the correct department to handle your case, be prepared for lengthy wait times averaging 2-3 hours. For the best chances of getting through, try calling Tuesday through Thursday at 7am EST when their lines first open. Make sure to have your amended return copy ready when you call - the representatives will need specific information from it to assist you. Without this documentation, they won't be able to provide detailed status updates or take any action on your case. For context, normal processing time for amended returns used to be 16 weeks, but current processing times are running 20+ weeks for most cases. The "not processed" status you're seeing is standard language that appears once you pass the normal processing window.

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