DFCS closed my Medicaid and EBT without notice or interview - What now?

Ugh, that sucks! The same thing happened to me last month. Here's what I did: 1. Take screenshots of everything on your Gateway account 2. Call DFCS ASAP and explain the situation 3. Ask why your cases were closed without an interview 4. Find out how to appeal or reopen your cases 5. Get any deadlines for appealing Good luck! The system is so broken 🤦‍♂️

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/nZambXh8Woc

have you checked your mail lately? sometimes those letters take forever to arrive. might be worth waiting a few more days before panicking

This is why I always tell people to opt for electronic notifications. Paper mail is so unreliable these days 🙄

Yo, this happened to my cousin last year. Turns out there was a glitch in the system that closed a bunch of cases by mistake. Def call and ask if there's been any known issues lately.

idk man, the whole DFCS system is a mess rn. budget cuts, understaffing, you name it. might be worth reaching out to your local rep about this bs

Quick question - did you recently have any changes in income or household size? Sometimes that can trigger an automatic review and closure if they think you're no longer eligible.

Pro tip: If you can't get through on the phone, try going to your local DFCS office in person. Sometimes face-to-face is the only way to get things done with these bureaucrats 🙄