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Chloe Delgado

What does 'ineligible-not denied' status mean after DEO overpayment appeal hearing?

Got a weird situation with my DEO overpayment appeal and I'm freaking out! So last March they hit me with a $4,800 overpayment notice claiming I was working full-time while collecting benefits. But that's completely wrong - I was only doing 15-20 hours weekly at Publix the whole time! I submitted all my paystubs and time sheets with the appeal, and finally had my hearing through the phone on Tuesday. The deputy seemed pretty understanding, but today I checked CONNECT and the determination status shows 'ineligible-not denied' instead of just approved or denied. What the heck does that even mean?? Do I still owe the money? Is there another step? The anxiety is killing me because I definitely can't afford to pay this back!

Ava Harris

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Ineligible-not' denied usually means they determined you'weren t eligible for the benefits originally but they'aren t requiring repayment due to some technicality. Check your determination letter carefully when it arrives - sometimes they waive overpayments if the mistake'wasn t due to fraud or misrepresentation on your part. You might actually be off thehook!

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Chloe Delgado

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OMG really?! That would be amazing. I haven't gotten any letter yet, but I've been obsessively checking CONNECT. Do you know how long it takes for them to send the official determination letter after the hearing?

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Jacob Lee

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i had something SIMILAR hapen to me!!! except mine was for $2300 and they said I didn't report all my work hours but I DID!!! took like 3 months to get resolved and they kept sending me scary letters about collections. The so called 'determinations' are so confusing its like they write them to trick you on purpose!!!

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Chloe Delgado

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Did your status also say 'ineligible-not denied'? What ended up happening with your case?

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Let me clarify what's happening here. "Ineligible-not denied" is DEO's confusing way of saying they're maintaining you weren't eligible for those benefits, but they aren't necessarily requiring repayment. You should receive a written determination that will explain: 1) Why they found you ineligible (likely because they still believe you exceeded the income threshold for some weeks) 2) Whether the overpayment is classified as "non-fault" (you don't have to repay) or "at-fault" (you do have to repay) 3) Your further appeal rights if you disagree If you haven't received this letter within 10 business days after the hearing, you need to contact DEO directly. This is absolutely crucial for understanding your exact situation.

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Chloe Delgado

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Thank you for explaining! I'll watch for that letter. So stressful waiting to find out. I submitted so much documentation showing my part-time hours, I'm hoping they'll classify it as "non-fault" if they still consider me ineligible.

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Hey there, I went through almost the exact same situation last year. The "ineligible-not denied" status had me totally confused too! In my case, they determined I wasn't technically eligible for some weeks, but they classified it as a "non-fault" overpayment, which meant I didn't have to pay anything back. Trying to reach DEO to get this clarified was a nightmare though - busy signals and disconnects for days. I finally used this service called Claimyr (claimyr.com) that got me through to an actual person at DEO in about 20 minutes instead of spending days trying. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Once I got through, the agent confirmed I wouldn't have to repay anything. Such a relief! Definitely worth calling to get a clear answer rather than waiting and stressing.

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Chloe Delgado

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That's exactly what I need - to talk to an actual person! I've been trying to call DEO for two days with no luck. I'll check out that Claimyr service. Did they explain why they classified yours as non-fault?

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They said it was classified as non-fault because they determined the error occurred due to a misunderstanding of eligibility rules, not because I deliberately misreported anything. Basically, they agreed I reported everything correctly but there was confusion about how my part-time hours affected my eligibility. Once I got through and explained my situation, they were actually pretty helpful!

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Daniela Rossi

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wait so u didnt have to pay back the money even tho u were ineligible??? thats good to know cuz i think my brother is in the same boat rn

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That's correct. Under Florida law, overpayments fall into two categories: 1) At-fault: When claimant provided false information or withheld information (must be repaid) 2) Non-fault: When the overpayment occurred due to agency error, genuine misunderstanding, or despite claimant providing correct information (may be waived) The "ineligible-not denied" status often precedes a non-fault determination, but not always. It's critical to get the official determination letter which will explicitly state whether repayment is required. If the written notice doesn't arrive soon, contacting DEO directly is essential.

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Jacob Lee

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thats all fine and good but DEO NEVER answers there phones!!! i tried for 2 WEEKS straight before i could talk to anyone about my overpayment!!! they make it IMPOSSIBLE on purpose if u ask me

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Ryan Kim

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I've been having a similar issue. Got hit with a $5700 overpayment notice in February even though I reported all my hours correctly. Had my hearing last week but haven't seen a status update yet. This whole process is so confusing and stressful. Has anyone here ever had success getting an overpayment completely removed from their account after appealing? I'm worried about what happens if I lose.

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Zoe Walker

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I know someone who got their overpayment waived after appeal. They key was having all documentation - timecards, paystubs, communications with employers, everything. Even if the determination says you were technically ineligible, if you can prove you reported everything accurately, they often waive repayment. Good luck!

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Chloe Delgado

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UPDATE: I finally got through to DEO using that Claimyr service someone mentioned above! The agent explained that in my case, "ineligible-not denied" means they're maintaining I wasn't eligible for benefits during certain weeks, BUT they're classifying it as a non-fault overpayment! That means I DON'T have to pay it back! 😭 She said the official letter should arrive within the next week with all the details. Such a huge relief! I was so worried about having to come up with nearly $5k.

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Jacob Lee

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thats AWESOME news!!! did they say WHY they decided u didn't have to pay it back? im still fighting my case and need all the help i can get

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Chloe Delgado

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They said it was because I had reported all my work and earnings correctly at the time, and the issue was actually that DEO had misinterpreted my employment status. Since I had been honest and provided all required information, they classified it as their error rather than mine. Make sure you have all your paystubs and timesheets showing exactly what hours you worked and when you reported them. That was apparently key in my case!

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Ryan Kim

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That's so helpful to know! I have all my documentation saved. Gives me hope for my own case. Thanks for updating us!

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Grace Lee

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Congratulations @Chloe Delgado! This is such great news and really helpful for everyone dealing with similar situations. Your case shows how important it is to keep detailed records and report everything accurately from the beginning. The fact that DEO acknowledged it was their error in interpreting your employment status gives hope to others facing overpayment appeals. Thanks for sharing the update and explaining the process!

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Dylan Fisher

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This is such valuable information for anyone going through overpayment appeals! I'm dealing with a similar situation right now - got hit with a $3,200 overpayment notice even though I reported all my part-time work hours correctly. My hearing is scheduled for next week and I've been so anxious about it. Reading about your experience with the "ineligible-not denied" status and how it can still result in a non-fault determination gives me hope. I've saved every paystub, timesheet, and email from my employer showing exactly what I reported and when. Did the DEO agent mention anything about how long the official determination letter takes to arrive once they make the decision?

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Mei Wong

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The DEO agent told me the official determination letter should arrive within 7-10 business days after they make the decision. In my case, she said it had already been processed and should be in the mail within the next week. Good luck with your hearing next week! Having all that documentation saved is exactly what you need - that's what made the difference in my case. The fact that you can show you reported everything correctly and have the employer records to back it up puts you in a really strong position. Try not to stress too much (easier said than done, I know!). The hearing deputy will review all your evidence and it sounds like you're well prepared.

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Jenna Sloan

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This whole thread has been incredibly helpful! I'm currently dealing with a $2,900 overpayment situation and my CONNECT status just changed to "ineligible-not denied" yesterday after my hearing two weeks ago. I've been panicking thinking I'd have to pay it all back, but reading everyone's experiences - especially @Chloe Delgado's successful outcome - gives me so much hope! I also reported all my part-time restaurant hours correctly and have all my documentation. Has anyone else noticed that DEO seems to struggle with understanding part-time work situations? It's like their system defaults to assuming you're either unemployed or working full-time with nothing in between. Going to try that Claimyr service to get through to someone and hopefully get clarity on my situation. Thanks everyone for sharing your experiences!

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You're absolutely right about DEO struggling with part-time work situations! I think their system is designed around the old model where people were either fully unemployed or fully employed, but the reality is so many people work part-time or have variable hours. That seems to be where a lot of these overpayment issues come from - not fraud or intentional misreporting, but just confusion about how to handle partial employment. Definitely try the Claimyr service that @Sophie Hernandez mentioned - it really does work for getting through to an actual person. The ineligible-not "denied status" you re'seeing is actually promising based on what we ve'learned here. Keep all your documentation handy when you call and be ready to explain exactly how you reported your hours. Fingers crossed you get the same outcome as @Chloe Delgado!

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I'm going through something very similar right now! Got a $3,800 overpayment notice last month even though I was super careful about reporting my part-time hours at Target. I've been reading through all these comments and it's giving me so much hope - especially seeing @Chloe Delgado's successful outcome! I had no idea that "ineligible-not denied" could actually be good news. My hearing is scheduled for next Friday and I've been losing sleep over it. I have all my timesheets and paystubs organized, plus screenshots of every weekly certification where I reported my earnings. Reading everyone's experiences here makes me feel like I'm not alone in this mess. DEO's system really does seem broken when it comes to part-time workers - it's like they can't comprehend that someone might work 20 hours one week and 15 the next. Thank you all for sharing your stories, this thread is a lifesaver for people like us dealing with these stressful situations!

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@Gabriel Freeman you re'definitely not alone in this! I went through the exact same anxiety before my hearing. The fact that you have all your timesheets, paystubs, and screenshots of your weekly certifications puts you in a really strong position. That s'exactly the kind of documentation that helped @Chloe Delgado get her non-fault determination. Try to get some sleep this week - I know it s easier'said than done, but you ve done'everything right by keeping thorough records. The hearing deputy will be able to see that you reported everything accurately. This thread has been such a lifeline for all of us dealing with DEO s confusing'overpayment process!

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Aidan Hudson

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This thread has been incredibly helpful for understanding the confusing DEO overpayment process! I'm currently waiting for my appeal hearing decision after getting hit with a $4,200 overpayment notice. Like so many others here, I was working part-time (about 18-25 hours per week at a retail job) and reported everything accurately on my weekly certifications. It's reassuring to see @Chloe Delgado's successful outcome and learn that "ineligible-not denied" status can actually lead to a non-fault determination. The fact that DEO seems to struggle with part-time employment situations is so frustrating - it's like their system wasn't designed for the reality of modern work arrangements. I've saved all my documentation just like everyone else mentioned, including paystubs, timesheets, and screenshots of my weekly benefit certifications showing exactly what I reported. Thanks to everyone for sharing their experiences - it really helps to know we're not alone in dealing with this stressful process!

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@Aidan Hudson hang in there! Your situation sounds almost identical to what many of us have been through. The fact that you have all your documentation saved - paystubs, timesheets, and screenshots of your weekly certifications - is exactly what you need. From everything we ve'learned in this thread, when people can prove they reported their part-time hours accurately, DEO often classifies any overpayment as non-fault "even" if they still determine you were technically ineligible for some weeks. The 18-25 hour range you mentioned is right in that sweet spot where DEO s'system seems to get confused about eligibility. Keep your chin up - the thorough documentation you ve'kept should work in your favor just like it did for @Chloe Delgado and others. This whole process is so unnecessarily stressful, but you re well-prepared'for your hearing!

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This entire thread has been such an eye-opener! I'm dealing with a $2,650 overpayment notice right now and my CONNECT status just changed to "ineligible-not denied" this morning. I was absolutely panicking until I found this discussion. Like everyone else here, I was working part-time (averaging 16-22 hours per week at a grocery store) and meticulously reported every hour and dollar earned on my weekly certifications. Reading @Chloe Delgado's update about getting a non-fault determination despite the "ineligible-not denied" status has given me so much hope! It really seems like DEO's system is just not equipped to handle the nuances of part-time work. I've got all my documentation ready - timesheets, paystubs, and screenshots of every weekly certification I submitted. I'm definitely going to try that Claimyr service that @Sophie Hernandez mentioned to get through to an actual person at DEO. The waiting and uncertainty is killing me, but seeing so many people in similar situations get positive outcomes makes me feel like there's light at the end of this tunnel. Thank you all for sharing your experiences - this community support means everything when dealing with such a stressful situation!

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Noah Torres

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@Micah Franklin I m'so glad this thread has been helpful for you! Your situation sounds exactly like what so many of us have been through - the part-time work confusion really seems to be a systemic issue with DEO. The fact that your status just changed to ineligible-not "denied this" morning is actually encouraging based on what we ve'learned here. That seems to be the status that often precedes a non-fault determination when people can prove they reported everything accurately. Your meticulous record-keeping with timesheets, paystubs, and certification screenshots puts you in a really strong position. Definitely try the Claimyr service - it s'been a game-changer for getting through to actual DEO representatives. The waiting is absolutely nerve-wracking, but you ve'done everything right by keeping thorough documentation. Hang in there and keep us posted on how it goes!

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Serene Snow

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I've been following this thread closely as someone who just went through a similar DEO overpayment appeal. What strikes me most is how common this "ineligible-not denied" status confusion is - it really shows that DEO needs better communication about what their determinations actually mean! For anyone still waiting on their results, I want to echo what others have said about documentation being key. In my case, I had a $3,400 overpayment that got classified as non-fault because I could prove I reported everything accurately. The deputy at my hearing specifically mentioned that having screenshots of my weekly certifications alongside my paystubs made it clear I hadn't tried to hide anything. One thing I learned that might help others: when you get that "ineligible-not denied" status, it often means they're still processing the fault determination. The eligibility decision (whether you should have gotten benefits) is separate from the fault decision (whether you have to pay it back). You can be found ineligible but still get a non-fault ruling if you reported everything correctly. @Chloe Delgado congratulations on your outcome! Your detailed updates throughout this process have probably helped so many people understand what to expect. This thread is going to be invaluable for future community members dealing with similar situations.

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Max Knight

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@Serene Snow thank you for that clarification about the eligibility vs fault determination - that s'such an important distinction that I don t'think most people understand! You re'absolutely right that DEO needs better communication about what these statuses actually mean. When I first saw ineligible-not "denied I" thought it was some kind of error or glitch in the system. Your explanation about them being separate decisions makes so much sense. It s'reassuring to hear from someone else who got a non-fault determination even after being found technically ineligible. The documentation really does seem to be the deciding factor. I hope everyone else dealing with these appeals sees your comment because that insight about the two separate determinations could save people a lot of unnecessary stress while they re'waiting for their results!

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As someone who just recently resolved a similar overpayment appeal, I want to add that the "ineligible-not denied" status can be really misleading - I initially thought it was some kind of system error! What helped me was understanding that DEO makes two separate determinations: first whether you were actually eligible for benefits (the "ineligible" part), and second whether any overpayment is your fault or theirs (which determines if you have to repay). In my case, they found I was technically ineligible for certain weeks due to my part-time earnings, but classified it as non-fault because I had reported everything accurately. The key was having documentation showing I hadn't tried to hide my work - timesheets, paystubs, and especially screenshots of my weekly certifications proved I was honest throughout the process. For anyone still waiting on their determination letter, don't panic if you see that confusing status! Focus on gathering all your documentation and be ready to show you reported your part-time work correctly. DEO's system really struggles with part-time employment situations, but they do recognize when the error is on their end rather than yours. The Claimyr service mentioned earlier is definitely worth trying if you need to speak with someone - it saved me days of trying to get through on the phone.

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KaiEsmeralda

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@Mateo Gonzalez thank you for breaking that down so clearly! As someone new to this situation, I was completely confused by the ineligible-not "denied status" and honestly thought it was some kind of computer glitch. Your explanation about the two separate determinations makes perfect sense - it s'just unfortunate that DEO doesn t'explain this anywhere obvious. I m'currently waiting for my own determination after a similar part-time work overpayment appeal, and reading everyone s'experiences here has been incredibly helpful. It s'reassuring to know that having proper documentation and being honest about reporting can lead to a non-fault determination even if you re'found technically ineligible. This whole thread has been such a lifesaver for understanding this confusing process!

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This thread has been absolutely invaluable! I'm currently dealing with a $3,100 overpayment appeal and just saw my status change to "ineligible-not denied" yesterday. Like everyone else here, I was working part-time (20-28 hours weekly at a restaurant) and carefully reported all my earnings on every weekly certification. Reading @Chloe Delgado's success story and everyone's explanations about the two separate determinations has really helped calm my nerves. It's clear that DEO's system just isn't designed to handle the reality of part-time work situations properly. I've got all my timesheets, paystubs, and screenshots of my weekly certifications organized and ready. Planning to use that Claimyr service to get through to someone at DEO for clarification rather than waiting in suspense. Thank you all for sharing your experiences - knowing I'm not alone in this confusing process makes such a difference during what's been an incredibly stressful time!

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Sydney Torres

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@Keisha Johnson you re'definitely in good company here! Your situation sounds so similar to what many of us have experienced - that 20-28 hour range seems to be exactly where DEO s'system gets confused about eligibility. The fact that you have all your documentation organized timesheets, (paystubs, and certification screenshots puts) you in a really strong position. From everything we ve'learned in this thread, when people can prove they reported their part-time work accurately, DEO often rules it as non-fault even if they still determine technical ineligibility for some weeks. The Claimyr service is definitely worth trying - so many people here have had success with it for actually reaching a human at DEO. Hang in there, and please keep us updated on how it goes! This thread has become such a valuable resource for people navigating these confusing overpayment appeals.

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Amina Diallo

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This entire discussion has been such a lifesaver! I'm currently dealing with a $2,800 overpayment situation and my status just changed to "ineligible-not denied" this week. Reading through everyone's experiences - especially @Chloe Delgado's successful outcome and the detailed explanations from @Serene Snow and @Mateo Gonzalez about the two separate determinations - has really helped me understand what's happening. Like so many others here, I was working part-time (18-24 hours weekly at a retail store) and meticulously reported every hour worked on my weekly certifications. I've got all my documentation saved: timesheets, paystubs, and screenshots of every certification I submitted. It's both frustrating and reassuring to see how common this part-time work confusion is with DEO's system - clearly they need to update their processes to handle modern employment situations better! Planning to try the Claimyr service mentioned here to get actual clarification rather than stress out waiting for the mail. Thank you all for creating such a supportive community around this confusing process!

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Lilah Brooks

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@Amina Diallo your situation sounds exactly like what so many of us have gone through! That 18-24 hour weekly range seems to be right in the sweet spot where DEO s'system struggles the most. It s'really encouraging that you have all your documentation organized - those screenshots of your weekly certifications showing you reported everything accurately are going to be crucial. Based on all the experiences shared here, the ineligible-not "denied status" you re'seeing is actually promising, especially when combined with thorough documentation like yours. The Claimyr service has been a game-changer for so many people in this thread for actually reaching someone at DEO who can explain what s'happening. You re'absolutely right that DEO needs to modernize their system to handle part-time work better - it s'clearly a widespread issue affecting honest people who did everything right. Keep us posted on your outcome - this thread has become such a valuable resource for everyone navigating these stressful appeals!

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Ella Cofer

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This thread has been incredibly enlightening! I'm currently facing a $3,500 overpayment notice and just got the "ineligible-not denied" status after my hearing last week. Like everyone else here, I was working part-time at a coffee shop (averaging 22-26 hours weekly) and reported everything accurately on my weekly certifications. Reading @Chloe Delgado's successful outcome and all the detailed explanations about how this status can actually lead to a non-fault determination has given me so much hope! It's clear that DEO's system really struggles with part-time employment scenarios - seems like they assume you're either completely unemployed or working full-time with no middle ground. I've kept meticulous records including all my timesheets, paystubs, and screenshots of every weekly certification where I reported my earnings. Going to try that Claimyr service to get through to an actual person rather than waiting anxiously for the determination letter. Thank you all for sharing your experiences and creating such a supportive community - it's reassuring to know so many of us are dealing with the same confusing process and that positive outcomes are definitely possible!

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Sophia Nguyen

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@Ella Cofer your experience sounds so similar to what many of us have been through! That 22-26 hour weekly range at a coffee shop is exactly the kind of part-time situation that seems to confuse DEO s'system the most. It s'really encouraging to see how this thread has helped so many people understand that ineligible-not "denied status" - I was completely lost when I first saw it too! The fact that you have all your documentation organized timesheets, (paystubs, and certification screenshots is) exactly what helped @Chloe Delgado and others get non-fault determinations. You re absolutely'right about DEO s system'not being designed for the reality of modern part-time work - it s like'they only understand black and white employment situations. Definitely try the Claimyr service that @Sophie Hernandez mentioned - it s been such'a game-changer for actually reaching someone who can explain what s happening instead'of just waiting and worrying. Please keep us updated on your outcome - this thread has become such a valuable resource for everyone dealing with these stressful appeals!

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Ethan Moore

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This thread has been absolutely incredible to read through! I'm currently dealing with a $4,100 overpayment notice and my status just changed to "ineligible-not denied" yesterday. Like so many others here, I was working part-time at a bookstore (15-20 hours weekly) and carefully reported all my hours and earnings on every single weekly certification. Reading @Chloe Delgado's amazing outcome and all the detailed explanations from @Serene Snow, @Mateo Gonzalez and others about how the eligibility and fault determinations are separate has been such a relief! I had no idea what that confusing status meant and honestly thought my appeal had failed. It's so clear that DEO's system just isn't equipped to handle part-time work situations properly - like they expect everyone to be either fully unemployed or working 40+ hours with nothing in between. I've been obsessively organizing all my documentation: every timesheet, paystub, and screenshot of my weekly certifications showing exactly what I reported. After reading about everyone's success with the Claimyr service, I'm definitely going to try that to get through to an actual person at DEO instead of driving myself crazy waiting for the determination letter. Thank you all for sharing your experiences so openly - this community support has been invaluable during such a stressful time. It's amazing how many of us are going through nearly identical situations with part-time work overpayments. I'll definitely update once I hear back from DEO!

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