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What does 'ineligible-not denied' status mean after DEO overpayment appeal hearing?

Got a weird situation with my DEO overpayment appeal and I'm freaking out! So last March they hit me with a $4,800 overpayment notice claiming I was working full-time while collecting benefits. But that's completely wrong - I was only doing 15-20 hours weekly at Publix the whole time! I submitted all my paystubs and time sheets with the appeal, and finally had my hearing through the phone on Tuesday. The deputy seemed pretty understanding, but today I checked CONNECT and the determination status shows 'ineligible-not denied' instead of just approved or denied. What the heck does that even mean?? Do I still owe the money? Is there another step? The anxiety is killing me because I definitely can't afford to pay this back!

Ava Harris

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'Ineligible-not denied' usually means they determined you weren't eligible for the benefits originally but they aren't requiring repayment due to some technicality. Check your determination letter carefully when it arrives - sometimes they waive overpayments if the mistake wasn't due to fraud or misrepresentation on your part. You might actually be off the hook!

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Chloe Delgado

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OMG really?! That would be amazing. I haven't gotten any letter yet, but I've been obsessively checking CONNECT. Do you know how long it takes for them to send the official determination letter after the hearing?

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Jacob Lee

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i had something SIMILAR hapen to me!!! except mine was for $2300 and they said I didn't report all my work hours but I DID!!! took like 3 months to get resolved and they kept sending me scary letters about collections. The so called 'determinations' are so confusing its like they write them to trick you on purpose!!!

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Chloe Delgado

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Did your status also say 'ineligible-not denied'? What ended up happening with your case?

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Emily Thompson

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Let me clarify what's happening here. "Ineligible-not denied" is DEO's confusing way of saying they're maintaining you weren't eligible for those benefits, but they aren't necessarily requiring repayment. You should receive a written determination that will explain: 1) Why they found you ineligible (likely because they still believe you exceeded the income threshold for some weeks) 2) Whether the overpayment is classified as "non-fault" (you don't have to repay) or "at-fault" (you do have to repay) 3) Your further appeal rights if you disagree If you haven't received this letter within 10 business days after the hearing, you need to contact DEO directly. This is absolutely crucial for understanding your exact situation.

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Chloe Delgado

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Thank you for explaining! I'll watch for that letter. So stressful waiting to find out. I submitted so much documentation showing my part-time hours, I'm hoping they'll classify it as "non-fault" if they still consider me ineligible.

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Hey there, I went through almost the exact same situation last year. The "ineligible-not denied" status had me totally confused too! In my case, they determined I wasn't technically eligible for some weeks, but they classified it as a "non-fault" overpayment, which meant I didn't have to pay anything back. Trying to reach DEO to get this clarified was a nightmare though - busy signals and disconnects for days. I finally used this service called Claimyr (claimyr.com) that got me through to an actual person at DEO in about 20 minutes instead of spending days trying. They have a video showing how it works: https://youtu.be/UzW_hbUy-ss?si=zORd51jeq1GX5Ldj Once I got through, the agent confirmed I wouldn't have to repay anything. Such a relief! Definitely worth calling to get a clear answer rather than waiting and stressing.

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Chloe Delgado

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That's exactly what I need - to talk to an actual person! I've been trying to call DEO for two days with no luck. I'll check out that Claimyr service. Did they explain why they classified yours as non-fault?

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They said it was classified as non-fault because they determined the error occurred due to a misunderstanding of eligibility rules, not because I deliberately misreported anything. Basically, they agreed I reported everything correctly but there was confusion about how my part-time hours affected my eligibility. Once I got through and explained my situation, they were actually pretty helpful!

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Daniela Rossi

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wait so u didnt have to pay back the money even tho u were ineligible??? thats good to know cuz i think my brother is in the same boat rn

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Emily Thompson

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That's correct. Under Florida law, overpayments fall into two categories: 1) At-fault: When claimant provided false information or withheld information (must be repaid) 2) Non-fault: When the overpayment occurred due to agency error, genuine misunderstanding, or despite claimant providing correct information (may be waived) The "ineligible-not denied" status often precedes a non-fault determination, but not always. It's critical to get the official determination letter which will explicitly state whether repayment is required. If the written notice doesn't arrive soon, contacting DEO directly is essential.

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Jacob Lee

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thats all fine and good but DEO NEVER answers there phones!!! i tried for 2 WEEKS straight before i could talk to anyone about my overpayment!!! they make it IMPOSSIBLE on purpose if u ask me

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Ryan Kim

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I've been having a similar issue. Got hit with a $5700 overpayment notice in February even though I reported all my hours correctly. Had my hearing last week but haven't seen a status update yet. This whole process is so confusing and stressful. Has anyone here ever had success getting an overpayment completely removed from their account after appealing? I'm worried about what happens if I lose.

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Zoe Walker

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I know someone who got their overpayment waived after appeal. They key was having all documentation - timecards, paystubs, communications with employers, everything. Even if the determination says you were technically ineligible, if you can prove you reported everything accurately, they often waive repayment. Good luck!

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Chloe Delgado

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UPDATE: I finally got through to DEO using that Claimyr service someone mentioned above! The agent explained that in my case, "ineligible-not denied" means they're maintaining I wasn't eligible for benefits during certain weeks, BUT they're classifying it as a non-fault overpayment! That means I DON'T have to pay it back! 😭 She said the official letter should arrive within the next week with all the details. Such a huge relief! I was so worried about having to come up with nearly $5k.

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Jacob Lee

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thats AWESOME news!!! did they say WHY they decided u didn't have to pay it back? im still fighting my case and need all the help i can get

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Chloe Delgado

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They said it was because I had reported all my work and earnings correctly at the time, and the issue was actually that DEO had misinterpreted my employment status. Since I had been honest and provided all required information, they classified it as their error rather than mine. Make sure you have all your paystubs and timesheets showing exactly what hours you worked and when you reported them. That was apparently key in my case!

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Ryan Kim

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That's so helpful to know! I have all my documentation saved. Gives me hope for my own case. Thanks for updating us!

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