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AstroAdventurer

Why is unemployment so low 2024 and how does California EDD calculate your weekly amount?

Got my Notice of Unemployment Insurance Award in the mail last week and I'm genuinely confused. My weekly benefit amount came out to $198, which feels really low for how much I was making at my last job. I was a warehouse supervisor making decent money but I had two jobs — one full-time and one part-time gig on weekends — and I only listed the full-time one when I applied because I thought that was what they wanted. Now I'm wondering if that's why my amount looks so small. Also my UI Online just says Pending on a bunch of weeks and I haven't heard anything about an interview or anything like that. Did I mess up my application? Can I do anything to fix the weekly amount or is it locked in now? Really stressed about this because $198 a week does not cover my rent.

The DE 429Z (that award notice you got) — is the weekly benefit amount already final or can it change? I'm in a kind of similar boat where my amount seems off.

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From what I'm reading in this thread it sounds like you can appeal it within 30 days of the mailing date if you think they used the wrong wages. So check that date immediately.

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Yeah the 30-day window on the DE 429Z is real, don't sleep on it. If EDD didn't have all your wages when they ran the numbers that's exactly what the appeal is for.

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Two jobs and you only listed one — that's almost definitely the whole problem right there. EDD looks at what you earned across the base period from all your employers, not just the last one. The base period is basically the first four of the last five completed calendar quarters before you filed, and they take the quarter where you made the most to figure out your weekly amount. If your weekend job added even a few hundred a week, leaving it out could have knocked your benefit amount way down. The good news is the award notice has an appeal option on it — you have 30 days from the mailing date to dispute the amount in writing. I'd gather your pay stubs or W-2s from that second job and get that appeal in fast.

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Oh no. So I definitely should have listed the weekend job even though I quit it before I lost the main job? I didn't think it counted since I wasn't working it anymore.

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Yep, all jobs from the last 18 months go on the application, even ones you already left before you filed. EDD's calculator pulls from every employer in that window. Get your documentation together and appeal.

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Same thing happened to my application — left off a seasonal job I'd had earlier in the year because I figured it was done and gone. EDD only used one employer's wages and my weekly amount was way lower than it should have been. Appealing fixed it.

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Those pending weeks in UI Online are probably because EDD needs to sort out your eligibility before they pay anything out. When I lost my retail management job earlier this year my Claim History showed Pending for almost three weeks. Ended up using Claimyr (claimyr.com) to get through to an EDD agent on the phone — honestly the hold times were impossible otherwise, so I tried it and ended up talking to someone at EDD directly. The agent looked at my account and told me there was an open issue about my separation from the employer and that a DE 4800 interview notice had been mailed. She said to watch for it and keep the time slot open. There's a video they have on reaching a live person at EDD if you want to see what I mean: https://youtu.be/JmuwXR7HA10

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Wait, what is the DE 4800? Nobody mentioned that to me in any paperwork I've gotten so far.

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It's the notice EDD mails when they schedule a phone interview — it has the date and time printed on it, and that same time shows up on your UI Online homepage. The interviewer phones at the time listed on it. If you haven't gotten one yet keep checking your mail and your UI Online main page.

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The pending weeks and the missing wages from that second job are probably two separate things to deal with. The interview is about why you left your main job, the missing wages question gets handled through the appeal on the DE 429Z.

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Is there a way to know which employer filed something with EDD that caused the hold? Like does it tell you on the pending screen?

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$198 a week — that's brutal. The maximum in California is $450 a week and plenty of people get way less than that depending on what they made. EDD's formula basically takes your highest-earning quarter and does the math from there. If your highest quarter with just the one job was relatively low, your benefit amount reflects that. It's not random, it's just tied directly to those wages they have on file.

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So even if I was making like $28 an hour at the full-time job, the quarterly amount might still work out low depending on how many hours I had?

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Exactly. Hours matter as much as the rate. If you had any slow weeks, light schedules early in the quarter, or if you started mid-quarter, it pulls the total earnings down and the weekly benefit amount follows.

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There's a calculator on EDD's site that can estimate your weekly amount before you even file — wish I had used it when I first applied so I wasn't surprised by my number.

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To the person asking why unemployment is so low — the real answer nobody tells you upfront is that the formula is based on past earnings, not current bills. EDD takes your highest quarter wages, divides them down, and spits out a number between $40 and $450. If your wages were inconsistent, if you had a gap, or if one of your jobs just wasn't captured in the base period window, your amount can end up looking almost insultingly small compared to what you need. It's a known frustration with the system and your situation with the missing second job wages is a textbook example of why the number comes out low.

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Exactly this. The base period thing is what gets people. If you got a raise or switched to a better-paying job right before you lost it, those recent higher wages might not even be in the standard base period because it goes back further than people expect.

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Right — and EDD does have an alternate base period that uses more recent quarters, but only if the standard base period doesn't get you enough wages to have a valid claim at all. It doesn't just automatically get used to give you a bigger weekly amount if you already qualify, which trips people up.

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wait does that mean if i make more money recently i could actually get LESS than someone who made the same money but older because of the base period timing? that seems wrong

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Not exactly less than someone else, but yeah, your highest quarter might be an older one that falls in the standard base period instead of your most recent one. It's genuinely confusing.

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For anyone dealing with Pending weeks and wondering what's happening: check your mail every day for the DE 4800. That's the interview notice. If your work separation involved any question — you quit, you were let go, your hours changed — EDD will schedule a phone interview before they release any payments. The interviewer phones at the exact time printed on the notice, and your UI Online homepage will show the same appointment. If you miss it, phone EDD that same day at 1-800-300-5616 (8 to 5 Monday through Friday). Missing it without following up can delay everything or lead to a decision against you based only on what your employer said.

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I haven't gotten any DE 4800 in the mail yet. How long after applying does it usually take to show up? I applied about three weeks ago.

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Three weeks in you really should have gotten something by now. Check UI Online's main homepage for any scheduled interview time before anything else. If nothing's there and nothing's in the mail, messaging EDD through your UI Online account to ask about your open issues is probably your next move.

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Had mine arrive on day 19 after I filed. The UI Online homepage showed the appointment before the paper notice even landed in my mailbox, so check there first.

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My cousin told me unemployment is calculated off what you make NOW at your new job or something? Like your current salary? That can't be right but she was pretty sure about it.

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That's not how it works at all. EDD looks at what you earned at past jobs during the base period — a specific stretch of time before you filed. What you're making now or at a new job has nothing to do with the formula. Your cousin might be thinking of how earnings from part-time work affect your weekly payment while you're certifying, which is a different thing.

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ok that makes way more sense. she was so confident lol

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Appeal that DE 429Z before the 30 days run out, that is the most important thing in this whole thread. Write to EDD explaining that you had a second employer whose wages weren't included, attach every pay stub or earning statement you have from that weekend job, and mail it to the address on the notice. EDD will re-examine the wage calculation. You might end up with a meaningfully higher weekly benefit amount once those wages are factored in.

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Do I keep certifying while the appeal is being reviewed? I don't want to mess anything up.

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Yes, keep certifying through the whole process. If the appeal goes in your favor they can only pay the weeks you actually certified. Don't stop.

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This is the right answer. Keep certifying no matter what else is pending or in question. I stopped once during a weird period on my claim and lost weeks I couldn't get back.

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The CalJOBS registration piece is also worth making sure you've done — most claimants have to register on caljobs.ca.gov and post a resume within 21 days of getting the Notice of Requirement to Register for Work (DE 8405). If EDD sent you that notice and you haven't done it yet, it can stall your payments on top of everything else already going on.

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I did get something called the DE 8405 in my stack of EDD mail and honestly kind of set it aside. Going to log into CalJOBS right now.

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Good call. The deadline on that one is real and it's easy to miss in the pile of other mail EDD sends when you first file.

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CalJOBS registration tripped me up too. I thought it was optional until a rep mentioned it was flagged on my account as incomplete.

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Something I want to flag about the second-job wages situation — when you go to appeal, it helps to have your W-2s from both jobs for the relevant period or at minimum your final pay stubs showing year-to-date earnings. EDD needs something concrete to show what you actually earned from that employer during the base period quarters. Don't just write 'I had another job' without documentation attached.

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I have pay stubs saved in my email from the weekend job. Would those work or do I need an official W-2?

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Pay stubs showing your earnings per pay period should be enough to get the appeal started. EDD can also cross-reference wages through employer tax records. Just send what you have.

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been on unemployment twice and both times my amount felt low for what i was actually earning. first time i didn't question it. second time i looked into it and realized my highest quarter wasn't even from my most recent job, it was from a job i had the year before. the system just works weird like that

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That's exactly the base period timing issue. It catches a lot of people off guard, especially if someone moved to a new job for less money for a while and then went back to higher wages right before losing work.

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yeah and i didn't even know you could appeal the award amount until i read about it online. edd doesn't exactly make it obvious

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Just to add: when you certify every two weeks and you're doing any kind of part-time or gig work, you report those earnings for the week they were earned, not when the paycheck hits your bank. EDD has a formula where the first $25 or 25% of your weekly gross (whichever is bigger) doesn't count against you, and the rest gets subtracted from your weekly benefit amount. So doing a little part-time work doesn't necessarily kill your payment for that week.

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This is good to know. I picked up a few weekend shifts and was scared to certify because I thought I'd lose everything for those weeks.

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Report it honestly — you're protected by that earnings formula. Full-time work is a different story, that ends your eligibility for that week regardless of the amount, but part-time hours work in your favor under the formula.

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wait so if i work one day a week i can still get unemployment for that week? i thought any work meant zero benefits

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Adjudication came up in a few comments here — just want to be clear that adjudication and an appeal are not the same thing. Adjudication is EDD's internal process of reviewing your eligibility before they decide anything, and it usually involves that phone interview. An appeal is something you file after EDD has already made a decision and you disagree with it. I mixed these two up early on and caused myself a lot of confusion about where I was in the process.

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Thank you for saying this. I see people use those words interchangeably all the time and they really aren't the same step at all.

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I've definitely been using them wrong in my head. So right now my Pending weeks mean I'm in adjudication, not that I've been denied anything yet, right?

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Exactly right. Pending means EDD is still working through the eligibility question. A denial would come with an actual written Notice of Determination, which you'd then have 30 days to appeal if you wanted to fight it.

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The phone line at 1-800-300-5616 is legitimately hard to get through on during peak hours. Calling right when it opens at 8 a.m. is better than trying in the middle of the day, but even then it's not guaranteed. If you have something urgent to sort out about your claim — like the wages issue or the pending weeks — trying in the first few minutes of the day gives you the best shot at getting someone.

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I've tried calling twice and got cut off both times. Does it help to try different days or is it basically always busy?

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Honestly mid-week tends to be a little better than Monday or Friday in my experience. Some people have luck with the live chat option in UI Online too — it's available through the Help button on weekdays 9 a.m. to 2 p.m.

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Tried live chat twice and both times I waited the whole session before getting disconnected. Phone was not much better. EDD contact is just rough right now.

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Quarterly wages data for my claim — getting that confirmed by actually talking to EDD — changed everything for me. Turned out EDD had my wages from one employer listed under a slightly different EIN and they weren't being matched to my Social Security number correctly. Got it sorted by phoning in. Used Claimyr (claimyr.com) to get to an agent because I'd already spent two days trying on my own. The agent pulled up my wage record and found the mismatch right away, flagged it internally, and told me to watch for updated documents in the mail.

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An EIN mismatch — is that something that happens a lot? I wonder if something like that could explain why my second job wages aren't showing up.

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It's not super common but it does happen, especially with smaller employers or if there were any payroll processing changes. If your weekend job was at a small business it might be worth asking EDD to check the wage records tied to your SSN.

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How did you even know to ask about the EIN thing? I wouldn't have known what question to ask the agent.

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PENDING FOR SIX WEEKS and I had a job supervisor position just like you. EDD has had my claim just sitting there forever. I did the interview, answered every question, and still nothing. Nobody tells you that even after the interview it can take more time before they actually process anything. The system is not designed for people who need money to live.

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After the phone interview EDD still has to review what both you and your employer said, make a determination, and then process the certified weeks. It doesn't happen the instant the call ends, unfortunately. If it's been more than a few weeks post-interview with zero movement, messaging EDD through UI Online asking for a status update is a reasonable next step.

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I sent a message two weeks ago and got an automated reply. Nothing since. At what point does waiting become something you actually push back on?

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Frustrating as it is, the best lever you have is to keep certifying every two weeks so the weeks are on record when they do process, and to keep trying to reach EDD by phone or live chat to ask what specifically is still unresolved.

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Trying to understand the base period math better — does EDD ever look at more than one quarter to calculate the weekly amount or is it always just the single highest quarter?

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Always the highest single quarter. EDD takes the wages from your best quarter in the base period and uses that number to calculate your weekly benefit amount. The other quarters matter to establish that you have a valid claim at all, but the weekly amount itself comes from just that one highest quarter.

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That explains so much. I had two really good quarters but one weaker one ended up being my 'highest' because of timing. No wonder my number seems low.

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The timing of when you filed relative to the calendar quarters is everything. Someone who files one week later than you with identical total earnings can end up with a different weekly amount because a different quarter falls in their base period.

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For what it's worth, severance pay question since I saw it mentioned somewhere above — I got a three-month severance package when I was laid off and I was scared it would block me from filing or wipe out my benefits entirely. Someone told me EDD wouldn't let me collect while I had severance. I ended up talking to an EDD agent and they clarified my claim was still moving, it was just about how the weeks get handled. It didn't block me from filing at all — I went ahead and filed right away. Use Claimyr if you can't get through on your own, I tried calling for three days before I finally got to speak with someone. The agent checked my claim and walked me through which weeks were affected.

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I didn't have a severance but this is reassuring because I was going to ask if vacation payout from my old job would do the same thing. Sounds like filing right away was the right call regardless.

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Vacation payout is on the list of things to report when you certify, same as severance. File right away and report what you get when you certify — EDD works out the rest.

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The 'you can't collect if you have severance' thing is one of the most common myths I see repeated. File immediately when you lose work, let EDD determine what affects what.

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Filing for unemployment because your hours got cut rather than losing your job completely — does that count? My situation isn't a full layoff, I went from full-time to like 15 hours a week and my check got cut nearly in half.

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Hours cuts count. You can apply even without a full layoff if your hours dropped significantly. EDD looks at what you're earning now versus your weekly benefit amount and applies the earnings formula to figure out what, if anything, they pay on top of your reduced wages.

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Oh wow I didn't know that was even possible. I thought you had to be completely out of work. Going to apply this week.

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Partial claim is the term for it, and it's definitely a real thing. Report your actual hours and earnings honestly every time you certify and EDD handles the math.

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Mortgage payment situation — has anyone had to explain to a lender that their income dropped to $198 a week from unemployment? I'm about to have a very uncomfortable conversation with my bank.

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Not going to lie I've had that conversation. Each lender handles it differently. All I can say is be upfront with them early rather than waiting — some have hardship programs or forbearance options that aren't advertised.

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Yeah I figured I'd have to just call them and see. Worth knowing there might be options.

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Something that helped me when my weekly amount seemed way off: EDD's site has a benefit calculator that lets you plug in your quarterly wages and see what the weekly amount would work out to before you even file or appeal. Running the numbers with your second job included might show you exactly how much higher your payment should be, which gives you something concrete to point to in your appeal letter.

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Going to try that calculator tonight. If the number is significantly higher with both jobs included that's going to make my appeal letter a lot easier to write.

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Bring the calculator result plus all your documentation. The appeal letter doesn't have to be fancy — just explain that the second employer's wages were left off your original application and attach the proof.

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Keep it simple and factual in the appeal. EDD doesn't need a sob story, they need the wage records. Numbers and documentation win appeals, not explanations of hardship.

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