So the tier two rep I talked to yesterday told me to call back when I claimed all my weeks back from 2019 to be put on an extension, well today I called and was told that I am already on an extension they can't put me on another one, but the tier 2 rep requested a backdate of March 29 2020 for me. She did not tell me she was going to do that. I am wondering what goes on now and what are the chances of that actually happening.

I called and the tier 2 rep refreshed my 2019 weeks and then told me to call back once I certified for them to get an extension, but when I called the today the tier 1 rep said I'm already on extension that I can't be put on another one but the rep from yesterday requested a backdate for March 29 2020 and to wait 10 days to see anything

I haven’t talked to a human yet just get a text saying they’re on lunch since yesterday

Charlotte, I’m being transferred to tier 2 and what questions were you asked to get the backdate done? Pls give me hints

I just said that the online portal wasn't working and gave an error

And was told to call to get help with getting my claim backdated.

I'm not sure that's why I'm asking and what I was just told by a tier 1 rep

They will transfer you

I tried to get to Tier 2 and the call was dropped after several hours each time. SO disappointed, paid all that money for nothing. Most of the time I didn't even get through to a tier 1 person. Good luck.

Nothing yet about to call today to see