I spoke with tier 1 and was referred to tier 2, she asked me what date would I like to backdate to? I told her 12/06/2020 then she said I should hold on while she put in the request. After 10 mins the call was disconnected. Do I have to call back? @ TODD @Tom @ Doris pls advise

If I were you, I would call back

Continue calling don't give up! This is normal with EDD here were my attempts thanks to claimyr for having all those callbacks

Please reply to the text within 48 hours to set up another call… I had to do this multiple times too and if there’s an issue you can also contact support. They responded to me right away

I would definitely call again!

To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI