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Quit job due to mental health as a driver - EDD interview coming up - any chance for benefits?

I've been battling severe anxiety and panic attacks for months and finally had to quit my job last week as a medical transportation driver. I was literally having panic attacks behind the wheel while transporting patients, and I realized I was becoming unsafe on the road. My doctor has documented my condition, but I'm worried about my upcoming EDD phone interview (scheduled for Tuesday). I know quitting usually disqualifies you from benefits, but I've heard there are exceptions for health reasons? Has anyone successfully received unemployment after quitting for mental health reasons? What kind of documentation should I have ready for the interview? I'm really struggling financially but was genuinely concerned about patient safety.

your probably not gonna get it tbh... EDD is super strict about quitting jobs. they always side with the employer. i tried getting benefits after walking out of my toxic warehouse job and they denied me even tho i had proof of unsafe conditions.

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That's what I'm afraid of. Did you appeal their decision or just accept it? I'm wondering if having medical documentation makes any difference.

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Raj Gupta

You actually DO have a chance of qualifying if you have proper medical documentation. This falls under "good cause" for voluntary quit. The key things you need for your interview: 1. Doctor's note specifically stating your condition made it unsafe to continue working as a driver 2. Evidence you informed your employer about your condition before quitting (emails, texts) 3. Proof you explored alternatives before quitting (reduced hours, different position, medical leave) During the interview, emphasize that you had no reasonable alternative BUT to quit for safety reasons. The EDD interviewer will be looking to confirm you exhausted all options before quitting.

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Thank you so much for this detailed response! I did tell my supervisor about my condition, but I didn't formally request accommodations in writing - just verbally. Will that hurt my case? I do have the doctor's documentation though.

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OMG I went thru almost the EXACT same thing!!!! I was a school bus driver and had to quit bc of panic attacks while driving. My hands would get all sweaty and I'd get dizzy... so scary with kids on board!! I got denied at first but then I appealed and finally got approved. Don't give up!!!

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That's encouraging to hear! What kind of evidence did you provide during your appeal that made the difference?

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My therapist wrote a detailed letter saying I was a danger to myself and others if I kept driving. Also got my doctor to fill out the medical certification form. The big thing was proving I told my boss first and tried to get transferred to a non-driving position before quitting.

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TechNinja

Mental health conditions can qualify as "good cause" for voluntary quit under California unemployment regulations, but documentation and how you present your case are critical. For your phone interview, make sure you clearly explain: 1. The specific safety risk your condition posed (panic attacks while driving passengers) 2. That continuing work would have worsened your condition 3. That you attempted to preserve your employment before quitting One important distinction: Did you request accommodations or a leave of absence before quitting? If not, they may determine you left work prematurely without exhausting alternatives. Also, be prepared to answer if you're currently able and available for other types of work that wouldn't trigger your condition. This is a requirement for UI benefits.

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This is extremely helpful. I didn't formally request accommodations in writing, which sounds like it might be a problem. I verbally told my supervisor I was struggling but didn't specifically ask for a different position. Do you think that will automatically disqualify me?

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has anyone here tried calling EDD to prepare for their interview?? I'm in a similar situation and have been trying to reach them for THREE DAYS with no luck. Just constant busy signals or getting disconnected! So frustrating!!!

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why didnt u just take medical leave instead of quitting? sounds like u shot yourself in the foot there buddy

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I honestly didn't know that was an option. I was in such a bad mental state that I wasn't thinking clearly. I just knew I couldn't safely drive anymore and panicked.

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TechNinja

To address your follow-up question: Verbal notification to your supervisor isn't ideal, but it doesn't automatically disqualify you. During your interview: 1. Be specific about these conversations - dates, what was said, supervisor's response 2. Explain why you felt formal accommodation requests wouldn't have resolved the safety issue 3. Highlight the urgency of the situation (potential danger to passengers) The EDD will also contact your employer to verify your account, so be truthful. If your supervisor confirms you discussed your condition, it helps your case. Even without formal accommodation requests, emphasize that your medical condition created an immediate safety risk that necessitated quitting rather than going through lengthy accommodation processes.

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Thank you so much for this clarification. This gives me a much better idea of how to approach the interview. I'll make sure to be completely honest while emphasizing the safety aspects.

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Everyone keeps talking about "good cause" but when I quit my job due to stress they still denied me benefits. The whole system is rigged against workers. They make these exceptions sound easy but then deny 90% of people who apply. Don't get your hopes up.

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Raj Gupta

There's a significant difference between general workplace stress and documented mental health conditions that create safety risks. The OP is describing panic attacks while operating a vehicle transporting patients - this presents a clear safety issue that could harm others, which EDD treats differently than general workplace dissatisfaction or stress.

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btw even if u get denied make sure u appeal!!! my cousin got denied first time then appealed and won. theyre counting on people not appealing

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Raj Gupta

One more important tip for your upcoming interview: prepare a clear, chronological timeline of events. Start with when your condition began, when you first sought treatment, when you notified your employer, and the specific safety incidents that led to your resignation. Be ready to provide specific dates. Also, if you're currently receiving treatment, mention that you're actively working to improve your condition so you can return to the workforce in a different capacity that doesn't pose safety risks. This demonstrates that you're addressing the "able and available for work" requirement for UI benefits.

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This is really good advice, thank you. I am still seeing my therapist weekly and just started medication, so I can definitely mention that I'm actively working on improving my condition to return to work in a different field.

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