Money Network Card mailing address and new app requirements for 2025 EDD benefits

The Money Network Card comes from Tennessee - it'll be in a plain white envelope from "Money Network Cardholder Services" with a Tennessee return address. Super easy to miss if you're not looking for it! And yes, you absolutely need their new app. The old BofA system is completely gone. Download the "Money Network Mobile App" from your app store. You'll need to create a new account once you get your card. The app lets you check your balance, transfer funds, find ATMs, etc. Much better than the old BofA system honestly.

it coems from money network not EDD directly. got mine in like 8 days i think? white envelope nothing fancy

To add to what others have said: 1. The Money Network Card ships from their processing center in Tennessee. The envelope is plain white with a small logo and the return address shows "Money Network Cardholder Services" - not EDD or California. Many people miss it because it looks like junk mail. 2. Yes, you must download the Money Network Mobile App to manage your funds. The Bank of America partnership ended in 2023 and Money Network took over. Their app allows you to: - Check your balance - Set up direct deposit transfers to your bank account - Find fee-free ATMs (MoneyPass network) - Get transaction alerts - Freeze your card if lost Important: You can't activate the card or set up your account until you physically have the card in hand. The card should arrive 7-10 business days after your first payment is approved. If it's been more than 14 days, call Money Network customer service at 1-888-412-2222. Also, make sure to set up direct deposit to your regular bank account through the app to avoid ATM fees!

The whole Money Network system is TERRIBLE compared to the old BoA cards!!! I've had nothing but problems since they switched. The app crashes constantly, transfers take DAYS longer, and good luck getting any customer service. They also have fewer free ATMs than BoA did. To answer your question - yes it comes from Tennessee in a plain envelope that looks exactly like credit card spam, and yes you need their glitchy app. But prepare yourself for frustration. My last payment took 3 extra days to appear on the card compared to when EDD said it was paid.

Pro tip for anyone dealing with EDD payment issues: I spent WEEKS trying to call EDD about a problem with my Money Network card that wasn't working right after I got it. Could never get through. I finally used a service called Claimyr that got me connected to an EDD rep in under 20 minutes. They have a system that navigates all the phone trees and holds your place in line. Saved me literally days of redial frustration. Their video shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Check out claimyr.com if you need to actually talk to someone at EDD. Best money I've spent during this whole unemployment nightmare.

I got my Money Network Card last month and the whole process was confusing. It comes in a very plain white envelope from Tennessee that seriously looks like junk mail. I think mine took about 9 days after my first payment was approved. The app is actually decent, but make sure you set up the direct deposit feature to your regular bank right away! They charge fees for some ATMs unless you use certain networks. One weird thing - my cousin and I both got unemployment at the same time. Her card came from Tennessee but showed up in 5 days. Mine took over 2 weeks! The EDD person I finally reached said delivery times can vary based on local mail service and processing backlog. Just FYI in case yours takes longer.

Just to clarify about the Money Network app - there are two apps in the app stores that sound similar: 1. "Money Network Mobile App" - THIS is the correct one for your EDD debit card 2. "Money Network" (no "Mobile" in the name) - This is their older app and won't work right Make sure you download the one with "Mobile" in the title. The icon has a blue and green design. Also, once you get your card, you'll need to create your account with: - The full card number - The card expiration date - The CVV code - Your date of birth - The last 4 digits of your SSN Keep your certification going while waiting for the card to arrive!

has anyone tried the virtual card feature in the app? i heard u can access ur money thru that before physical card arrives??? help

Update: My card arrived today! It took exactly 8 business days from when my claim was approved. The envelope was exactly as described - plain white from Tennessee with "Money Network Cardholder Services" as the return address. It definitely could pass for junk mail. I've downloaded the app (the Mobile version) and set everything up. So far it seems to work well. I've already set up automatic transfers to my regular bank account so I don't have to worry about fees. Thanks everyone for your help!

Just wanted to add my experience for anyone else waiting - I received my Money Network card about 10 days after approval. The envelope really does look like junk mail! I almost threw it away too. One thing I wish someone had mentioned earlier: when you set up the app, make sure to enable push notifications for transactions. It's really helpful to get alerts when your weekly payment hits the card. Also, the MoneyPass ATM locator in the app is super useful - way more fee-free locations than I expected. Good luck to everyone still waiting for their cards! The system definitely isn't perfect but it gets the job done.

I'm also waiting for my card and this thread has been incredibly helpful! One question - does anyone know if the Money Network app allows you to see pending deposits before they actually hit the card? With the old BofA system I could sometimes see payments a day early in "pending" status, which helped with planning. Also wondering if anyone has experience with their customer service if issues come up. The 1-888-412-2222 number mentioned earlier - are they actually helpful or is it another phone tree nightmare like EDD?

For anyone still waiting for their card, I wanted to share a few additional tips that helped me: 1. Check your EDD account online to make sure your mailing address is 100% correct - even small errors can delay delivery. I had to update mine because my apartment number was missing. 2. If you live in an apartment or have issues with mail delivery, consider having it sent to a trusted friend or family member's house with more reliable mail service. You can update your address in your EDD account. 3. The Money Network website (separate from the app) also has useful features like ATM locators and account management if you prefer using a computer. One more thing - I noticed some people mentioning delays with transfers. In my experience, transfers initiated before 5 PM PT on business days typically complete the next business day, but weekend transfers don't start processing until Monday. Hope this helps anyone still navigating the process!