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Liam Cortez

If you quit are you eligible for unemployment in California EDD?

So I left my job about six weeks ago and honestly I'm kind of panicking because I don't know if I even have a shot at getting benefits. The situation was pretty bad - my manager was scheduling me for shifts that were impossible to cover given my commute, and after months of trying to work it out HR basically told me there was nothing they could do. I eventually just put in my two weeks and walked. Filed for unemployment right after and now everything in UI Online is showing Pending with no explanation. I know quitting is supposed to be the hard case to prove but does anyone know what actually happens? Like does EDD just automatically deny you or do they actually look at your reasons? I've been reading conflicting stuff online and I'm going stressed out. Any guidance from people who've been through this would be huge.

Quitting doesn't automatically get you denied - that's the first thing to understand. EDD basically puts the responsibility on you to show that you had a real reason to leave, something a reasonable person in the same spot would have done. They're going to schedule a phone interview with you to hear your side, and your old employer gets to give their version too. The notice for that interview comes in the mail as a DE 4800 and the time is also right on your UI Online homepage. Whatever reason you have needs to be in that conversation, so think through the details before the interview. The worse the conditions were - repeated HR complaints, documentation, that kind of thing - the better your position going in.

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The pending status makes more sense now if there's an interview coming. I haven't gotten a DE 4800 yet but I'll keep checking the mail. Would it help to have written stuff from HR showing I tried to fix it before quitting?

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Anything that shows you tried to resolve the problem before walking out is worth having ready. EDD wants to see that quitting was basically the last option, not the first reaction.

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How far in advance does the DE 4800 usually come before the interview? Mine showed up only four days before and I felt totally unprepared.

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The notice has to give you at least one day's warning to reschedule if you need to. Four days is tight but technically fine. If you need a different time you can contact EDD before the interview to ask, but only if there's an open slot available.

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Went through almost this exact situation about eight months ago. Left a job over scheduling that my doctor had already flagged was making a health condition worse. Had the phone interview, explained everything, and waited. What I'd say is be really specific in the interview - don't just say the schedule was bad, say which weeks, which shifts, what you asked HR to do and when. EDD's interviewer asked me follow-up questions I wasn't expecting, like whether I had asked for a transfer or a leave of absence before leaving. Those are things they check apparently.

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Leave of absence is interesting - they'd actually ask about that? Like whether I considered it before quitting?

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Yeah the interviewer asked me point blank whether I'd requested a leave of absence or reduced hours before I quit. It seems like they want to know you tried every option. I had asked HR about reduced hours in writing so I had that ready.

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EDD interviewing both sides is wild to me. So your old boss gets to call in and argue against you?

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They contact the employer separately, yeah. But the interviewer told me EDD makes the final call - your employer can't just veto your claim on their own.

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Adjudication on a quit claim was making me lose sleep when my benefit year was sitting there doing nothing. UI Online showed Pending for every week I'd certified, and three attempts to get through on the phone had gone nowhere - the line just played a recording and disconnected. Eventually tried Claimyr (claimyr.com) to get a live EDD agent on the phone. Here's a video they have about reaching a live person at EDD if you want to see what I mean: https://youtu.be/JmuwXR7HA10. The agent I got pulled up my file and told me the adjudication issue was still open, that the interview had been scheduled but EDD hadn't received confirmation I'd seen the DE 4800 notice. She told me exactly what week was pending and said to watch for the interview time on my UI Online homepage. That was the piece I'd been missing - I hadn't noticed the time posted there.

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The interview time being right on the UI Online homepage is something I completely missed. Going to log in right now and check. The pending weeks thing is so stressful when you don't know what's holding it up.

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DE 4800 came to my old address because I hadn't updated it. Would have missed the whole interview if I hadn't caught it. Updating your address in myEDD before anything gets mailed is worth doing day one.

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Address issue is real - the agent also asked me to confirm my address on file matched what I had, that was actually the first thing she checked.

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People in this situation always worry that quitting = automatic no, but that's not how EDD actually operates. The way I'd put it to a friend is: EDD basically asks 'was staying at that job something a normal person could realistically keep doing?' If the answer is no - serious health issues, real harassment, working conditions that were objectively terrible and the employer refused to fix - there's a path. If you just wanted a change or took another job and it fell through, that's the harder road. The interview is where all that gets sorted out.

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What about quitting because a commute got way longer after the company moved offices? That's not harassment but it was genuinely unworkable.

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That kind of situation is exactly what the phone interview is for - EDD looks at the specifics of what changed and whether you raised it with the employer. Worth going into the interview with documentation of when the office move happened and any communication you had about it.

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Commute change happened to me too. Ended up getting approved after the interview. The key for me was that I had emails showing I'd asked about remote work options and the company had said no.

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Emails are gold. Any paper trail that shows you tried to find a solution before you walked is what EDD is looking for.

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Nobody tells you this when you first file but the waiting week thing catches everyone off guard. First week of your claim is unpaid no matter what - EDD calls it the waiting period. So even once things are resolved and your claim is approved for the weeks you certified, that first week stays at zero. Doesn't change how long your benefits last overall though.

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I did not know that at all. So the first week I certified is just gone even if everything goes through fine?

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Yep, the first eligible week is the waiting period, no payment for it. After that the weekly benefit amount applies to whatever weeks EDD approves.

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I actually thought the waiting week was some kind of penalty when I first saw it. Freaked me out thinking I'd done something wrong.

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So many people think that. It's just how the program works from day one, nothing you triggered.

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Something that tripped me up during my quit adjudication - I mixed up 'adjudication' and 'appeal' completely and kept asking people about my appeal when I didn't even have a denial yet. Adjudication is EDD figuring out whether you qualify before any decision is made. Appeal is what you do after you get a Notice of Determination and you disagree with it. If your stuff still says Pending you're in adjudication, not at the appeal stage yet. Confused myself for two weeks reading the wrong advice.

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I've definitely been using those terms wrong too. So right now I'm in adjudication waiting for EDD to make a decision, and appeal would only be relevant if I got denied?

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Exactly right. The Notice of Determination is the letter that tells you yes or no. It comes with an appeal form (DE 1000M) attached if the news is bad. Appeal window is 30 days from the mailing date on that notice.

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The 30 day window on appeals is strict too right? Like you really can't miss that deadline.

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Pretty strict - if you file late you need to explain why you missed it. Better to appeal on time even if your case feels shaky than to let the deadline pass.

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CalJOBS registration is one of those things EDD expects but doesn't scream at you about. After you file, most claimants need to register in CalJOBS and get a resume posted within 21 days of when the DE 8405 notice arrives. Miss that window and payments can get held up. EDD will tell you if you're one of the people who doesn't need to, but if you haven't heard otherwise, assume you do.

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Okay CalJOBS I completely forgot about. Is that at caljobs.ca.gov? Going to do that today.

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That's the site. The 21 days runs from the date on that DE 8405 notice, so check when yours was dated.

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My claim got held up specifically because of CalJOBS. Had no idea it was required. EDD didn't send a reminder or anything, I just found out when I finally got through to someone on the phone.

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The question of whether quitting to take a different job and then that job falling apart before it started counts for unemployment is something I keep seeing people get wrong. Heard someone confidently say that it doesn't count at all. But quitting to take another job that then falls through before you start is actually one of the cleaner cases. The key is that you have to file right away when the new job collapses, not weeks later.

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Wait so if I quit my current job because I accepted a new one and then the new offer gets pulled, I could still file for unemployment?

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That's a situation worth going into the phone interview to explain - EDD would look at the timeline and the circumstances. The important part is filing as soon as the new job falls through, not waiting around.

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The timing of the application mattering so much is something I didn't get until it was almost too late. The claim starts on the Sunday of the week you apply so every week you wait is a week you don't get back.

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BEEN READING THIS THREAD WITH RELIEF. Filed three weeks ago after leaving a retail job where my supervisor made every shift miserable. HR told me straight up there was nothing to be done. Whole thing is pending and I've been convinced I'd just get a flat denial letter. Didn't know there was going to be an interview where I explain my side. Genuinely feeling less scared now.

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The interview is specifically so you can make your case. Document what HR said and when, and what your supervisor's behavior actually looked like. Specific is better than general.

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I actually kept some notes on my phone with dates when things happened. Didn't think they'd be useful but maybe I should have those ready for the interview.

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Those notes are potentially exactly what helps you. Dates and specifics matter more than the overall story.

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My claim had a weird wrinkle where I quit but I had also been given a reduced schedule for two months before I left. When I filed I listed the quit as the reason but EDD actually opened a question about whether I might have been partially laid off during those months too. Phone interview covered both. Point being - describe your situation accurately when you file even if it's complicated.

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That's a good reminder to be thorough. I had some weeks where I worked fewer hours because of the scheduling problem. Should I mention that?

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Mention anything that's relevant to why the job wasn't workable. The interviewer will ask follow-ups if they need more. Leaving things out that come up later looks worse than explaining them upfront.

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Accurate reporting upfront just makes the interview smoother. EDD already has wage records so they can see what you were actually paid.

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Random thing I want to flag for people in this thread who might be on a tight budget while waiting - CalFresh is available to people who are unemployed as long as you meet income limits. Apply through BenefitsCal or call 1-877-847-3663. Benefits are based on your situation so the county decides, but unemployment benefits count as income proof for the application. Helped me bridge the gap during a long adjudication.

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Hadn't even thought about CalFresh as an option while waiting on EDD. That's actually a helpful lead.

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Applied for CalFresh during my last unemployment stretch. The process is faster than EDD and helps while you're waiting on the claim.

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BenefitsCal is also where you apply for Medi-Cal if you lost health coverage when you left the job. Worth doing both at once.

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One thing that gets people in quit cases is thinking the employer can just veto the claim. Called my old HR department in a panic thinking they had already told EDD to deny me. That's not how it works. Your employer responds to EDD's notice about the claim and EDD makes its own decision after the interview with both sides. Your employer answering EDD's questions doesn't equal a denial.

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I was literally worried about this. My former employer and I did not part on great terms and I assumed they'd tank my claim.

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EDD decides, not your employer. The employer's version of events is just one input. If you can contradict what they say with documentation that's even better.

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My old company told EDD I quit without cause. I had emails that showed I'd raised the problem three times. EDD's interviewer read through all of it. The employer's story isn't automatically believed.

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Just want to add that work search requirements kick in right away for most people - every week you certify you need to have been looking for work and able and available to take a job. EDD doesn't publish a specific number of contacts to hit each week but you need to actually be looking. If you get a good job offer during this time you can't turn it down and expect to keep receiving benefits.

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Does looking for work mean applying to jobs specifically, or is there other stuff that counts?

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EDD's pages don't spell out exactly what counts as a work search activity, but actively applying is the safest approach. Keeping your own notes on where you applied and when is a smart habit.

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The work search requirement runs every week you're certifying, even during adjudication. Some people think they can pause it while waiting for a decision but that's not how it works.

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My phone interview went badly the first time because I froze up when the interviewer asked whether I had made any formal complaint to HR in writing before I quit. I had - there was an email - but I hadn't pulled it up beforehand. Missed a chance to reference it. If you have anything documented at all, have it in front of you when that call comes in.

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This is exactly the kind of practical advice I needed. Going to put together a folder of anything I can find before the interview.

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Literally a folder on your desk with emails printed out, dates written down, the name of whoever you talked to in HR. The interviewer goes fast and you want to be able to answer without hesitating.

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Same experience here. The interviewer's questions were very specific - not 'why did you quit' in general but 'what specifically did you ask your employer to change and when.' Being ready for that precision made a huge difference.

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Paycheck timing also confused me when I first got approved after a quit decision. The weekly benefit amount on your DE 429Z is what EDD calculated from your base period wages - it's not a guess, it's based on what you were paid in the highest quarter of your work history. If the amount on that form looks wrong when it arrives you can appeal it in writing within 30 days. I thought the number was just a placeholder and almost didn't pay attention to it.

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Good to know - so the DE 429Z comes in the mail a few weeks after filing and shows what I could get per week?

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Usually about two weeks after filing. It shows the weekly amount and the total the claim can pay. Doesn't mean EDD has decided you qualify yet - that comes after the interview and adjudication. But check the numbers carefully when it arrives.

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The DE 429Z showing up confused me too. I thought it meant I was approved. It's really just showing you the financial side of what the claim could look like, not the eligibility decision.

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Got denied after a quit about a year ago and I want people here to know you can appeal and win. The denial comes on a Notice of Determination with an appeal form (DE 1000M) attached. Filed mine, went before an administrative law judge, testified about everything I'd documented. The hearing notice comes by mail at least 10 days before so you have time to prepare. You can represent yourself or bring someone with you. I represented myself and had all my emails organized by date.

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If it comes to that I'll keep this in mind. 30 days to appeal from the mailing date on the notice?

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30 calendar days from the date on that notice, not from when you receive it. So if it took a week to arrive you're already a week into the window.

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The fact that you can represent yourself is reassuring. I was worried I'd need to hire an attorney.

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An attorney or a union rep can help but neither is required. Plenty of people represent themselves at the hearing. The judge runs through the evidence and you get to tell your side under oath.

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Pension situation question - anyone know if pension payments affect your weekly benefit amount during a claim? Starting to get distributions from an old plan and I'm reading conflicting stuff online about whether that reduces what you get.

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Pension income based on past work can reduce your weekly benefit amount - that's EDD's rule. How much it reduces things is for EDD to calculate based on your specific situation. Worth reporting it honestly when certifying and letting EDD do the math.

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So I should definitely report it when I certify even if I'm not sure how it's counted?

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Report everything EDD asks about when you certify. Trying to figure out yourself whether something reduces benefits is how people end up with overpayment notices later. Report it and let EDD decide.

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Severance situation messed with my head when I quit with a package. Read somewhere that severance meant you couldn't file right away. Actually filed immediately and it was fine - EDD has its own way of treating severance pay, it doesn't prevent you from filing. Still report it honestly when certifying though, EDD's the one who figures out how it affects things.

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So severance doesn't delay when you can file? That's one less thing to stress about.

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File as soon as you're out of work. The claim starts on the Sunday of the week you apply so waiting costs you weeks. Severance gets reported and EDD handles it from there.

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The 'severance means you can't file yet' thing is a myth I've seen repeated constantly. File right away and report what you received - that's the right move.

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EDD's online Benefit Calculator on edd.ca.gov is worth using before your DE 429Z arrives so the number isn't a shock. Plug in your quarterly wages and it gives you an estimate of the weekly amount. Doesn't factor in the adjudication outcome but at least you can plan your budget around a ballpark.

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Using that calculator now. The estimate came back lower than I expected - is that because it uses the base period wages not my most recent quarter?

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The standard base period is the first four of the last five completed calendar quarters before you filed. If you got a raise recently that raise might fall outside the base period window. That's just how the calculation works, not a glitch.

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An alternate base period exists but EDD only uses it automatically if the standard period doesn't have enough wages to make a valid claim at all. It doesn't bump up the amount on a claim that already qualifies.

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Exactly right - some people think they can request the alternate base period to get a higher weekly amount and that's not what it's for.

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DE 1446UI waiver form is something to know about if you end up with an overpayment notice down the road. If EDD decides something was paid incorrectly and it wasn't your fault and wasn't fraud, you can apply for a waiver of that overpayment - basically asking EDD not to make you pay it back because it would cause serious financial hardship. Not a guarantee but worth knowing the option exists.

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Hopefully that won't be relevant but good to know the waiver option exists. The last thing I want is to get benefits and then owe them back.

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Report everything accurately on your certifications and the risk of an overpayment drops a lot. The cases that get messy are usually ones where someone forgot to report wages or guessed on amounts.

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The overpayment rules are genuinely strict. Fraud cases get a 30 percent penalty on top of repayment and can result in a disqualification period. Even non-fraud overpayments have to be paid back unless a waiver is approved.

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Direct deposit versus the Money Network card debate - set up direct deposit through myEDD at https://myedd.edd.ca.gov/ if you want payments going straight to your bank. Otherwise benefits go to the Money Network prepaid debit card. Payment info updates daily in UI Online and you can also check on the Tele-Cert line at 1-866-333-4606 anytime, it's 24 hours.

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Setting up direct deposit now. Didn't even realize there was a card option - I definitely want it going to my bank account.

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The option to change is in myEDD, not in UI Online directly. Worth doing early since there can be a lag before it takes effect for a pending payment.

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Tele-Cert line at 1-866-333-4606 is also how you certify over the phone if the website is giving you trouble. Option 2 with your PIN gets you through the certification.

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Last month my own quit claim finally got resolved and the pending weeks cleared. The interview was the turning point - I'd quit over a hostile work environment and had documentation going back four months. The interviewer was thorough but fair. Once EDD issued the decision the payments for all the pending weeks hit within a few days. It's a slow process but it does move.

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Really good to hear a resolution story. How long from the interview to the decision for you?

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About two weeks between the interview and the payments showing up. UI Online updated first, then the funds posted to my card the next day.

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Two weeks isn't bad. I've heard of people waiting much longer, usually when there's a dispute with the employer about why someone left.

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My employer actually didn't respond to EDD's notice at all, which I found out during the interview. The interviewer said the decision would be based on my information and my documents.

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Taxes on benefits catch people off guard every January. Unemployment benefits are federal taxable income - you can elect to have 10 percent withheld each time you certify, which a lot of people skip because they need every dollar now and then get a tax bill in spring. EDD mails a 1099G by the end of January each year and it's also in UI Online under Payments. California state tax doesn't apply to unemployment benefits though, only federal.

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10 percent withholding - is that something you pick when you first certify or can you change it later?

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You can choose it at any certification. If you skipped it early you can elect it going forward, it doesn't have to be from day one.

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The 1099G also being in UI Online is useful because sometimes the mailed one gets lost or goes to an old address. Under Payments, then Form 1099G.

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Five years of 1099Gs are stored there too so you can pull prior years if you need them.

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