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How to reactivate my EDD claim after periods of contract work?

I'm in a weird situation with my unemployment and need advice on how to get it going again. I was laid off from my full-time job in healthcare back in March. I filed for unemployment right away and was approved. The thing is, I've been picking up freelance graphic design gigs whenever possible (something I used to do on the side). Some months I made enough from these projects that I reported it and didn't get UI benefits those weeks. Now it's been about 3 months where I've had almost no contract work, and I know there's still money left in my benefit award. But when I try to log in and certify, the system won't let me! Do I need to "reopen" my claim somehow? Is that even the right term? The claim history shows my benefit year isn't over yet. Anyone know the right steps to start collecting again after periods where you made too much from side work?

Yes, you need to reopen your claim! This is a common situation for those of us with sporadic contract work. When you haven't certified for benefits for a while (usually after 2-3 weeks of not certifying), EDD automatically closes your claim in their system, even though your benefit year is still active and you have funds remaining. To reopen: Log into UI Online, and on your homepage there should be a button that says "Reopen Your Claim." Click that and complete the questions. It's basically a mini-application that asks about your work situation since you last certified. Make sure you have your recent work history and earnings info ready. After you submit, you'll usually be able to certify again in 1-2 weeks.

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Thank you so much! I wasn't seeing that button before but I just checked again and now I see it under the "Notifications" section. I was looking in the wrong place. Started the process but got confused on the part where it asks about my "last employer" - should I put my original employer from March or list the most recent contract client? Since they're not really an employer...

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u dont actually have to reopen ur claim u can just call them and they'll fix it on their end faster..thats what i did when i was working doordash part time and my claim got messed up

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Good luck with calling though!!! I spent 3 ENTIRE DAYS trying to get through to EDD last month when my account got locked. Kept getting that stupid "we're experiencing higher than normal call volume" message and then it would just hang up on me! THREE DAYS OF MY LIFE I'LL NEVER GET BACK!!! The system is BROKEN!!

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My sister had this exact problem! It took her forever to figure out how to get her benefits back. The EDD website is so confusing sometimes! Hope you get it sorted out soon.

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Actually, when you reopen your claim after having contract work, you should list YOURSELF as the last employer if you were doing independent contractor work (1099 work). EDD considers self-employment as being your own employer. If you had actual W-2 employment with any company during this period, even temporary, then list that company. Also, make sure you understand how to report your earnings correctly when you do certify. For self-employment/contract work, you report earnings when you GET PAID, not when you do the work. And you report GROSS earnings before any expenses or taxes. One more thing - if you've had NO earnings for several consecutive weeks, make sure you're fulfilling the work search requirements by applying to jobs, networking, etc. EDD is being more strict about this now than during peak COVID times. You need to document at least 3 work search activities per week.

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This is SO helpful, thank you! I was definitely confused about the employer part. And I appreciate the reminder about reporting earnings when paid vs. when worked - I think I might have been doing that wrong before. I'll make sure to start tracking my job search activities too. Would sending freelance proposals count toward the 3 work search activities?

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this happened to me too when i was doing instacart between regular jobs. the whole system is set up weird for gig workers. my claim kept getting flagged for interviews and i had to explain everything over and over. so annoying!!!

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OMG YES!!! They are TERRIBLE with gig work! I got flagged for an eligibility interview that took 6 WEEKS to happen just because I reported my Uber earnings. Then they asked me the SAME QUESTIONS they already asked on the form! Complete waste of time and my benefits were delayed for no reason!

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Since you mentioned you're confused about reporting contract work properly, here's a quick guide that might help once your claim is reopened: 1. Report gross earnings (before taxes/expenses) in the week you RECEIVE payment, not when you do the work 2. Keep documentation of all payments (screenshots, bank deposits, etc.) 3. If you make more than $599 from any single client, they should provide a 1099 4. You can still qualify for partial benefits if you earn less than your weekly benefit amount 5. Always answer "yes" to "did you work?" even for small gigs For your work search activities, yes - submitting proposals for freelance work DOES count! So do client meetings, networking events, portfolio updates, and applying to regular jobs. Just keep good records of all these activities in case EDD requests them.

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Wow, thank you for such detailed info! This makes things much clearer. I wasn't keeping great records of my work search activities before, but I'll start doing that. Do you know if there's any specific form or format EDD wants for tracking these, or just write it down somewhere?

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I had this EXACT situation last year after my restaurant closed and I was doing DoorDash. So basically what happens is if you don't certify for like 2-3 consecutive certification periods, EDD automatically deactivates your claim even though your benefit year isn't over. When I reopened mine it took about 10 days before I could certify again, but then they did pay me for all those weeks I missed. Just make sure when you reopen you're super clear about your work situation and why you stopped certifying (because you were over the income threshold). You'll be fine!

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Thanks for sharing your experience! That's encouraging to hear they did backpay for the weeks you missed. I've already gone about 12 weeks without certifying, so hopefully I can get paid for some of those weeks where I had little to no income. Did you have to request backpay specifically or did they just automatically pay you for eligible weeks?

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Just a note about reopening online vs. calling: When you reopen online, there's often a 10-14 day processing period. If your situation is urgent and you need benefits sooner, calling can sometimes expedite the process since a representative can reactivate your claim immediately in their system and allow you to certify for past weeks. Regarding your contract work: Make sure you're very careful about answering the "Are you self-employed?" question correctly when you reopen. This affects how EDD views your work situation. For true independent contractor/freelance work, you should answer "Yes" because you're essentially running your own business. Lastly, if you've been reporting your contract income correctly in previous certifications, the reopening process should be straightforward. Just be consistent with how you reported earnings before.

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Thanks for the additional tips! I think I might need to call since it's been several months now. My finances are getting pretty tight. I did always report my contract income on my previous certifications, so hopefully that helps things go smoothly.

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kinda related but not totally - does anyone know if you can get unemployment if you QUIT a job to do freelance work but then the freelance work dried up? asking for a friend lol

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That's generally not qualifying for regular UI because you voluntarily quit without good cause attributable to the employer. However, your friend might have qualified under PUA during the pandemic, but that program ended in September 2021. In today's system, they would likely need to show that they quit for "good cause" as defined by EDD (unsafe conditions, significant changes to employment terms, etc.). Simply quitting to pursue freelance opportunities typically doesn't qualify as good cause. If they've been self-employed long enough and paid Self-Employment tax, they might look into Disability Insurance Elective Coverage (DIEC) for future protection.

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UPDATE: I followed everyone's advice and reopened my claim online yesterday. The system says I should be able to certify by next Sunday! I answered "yes" to self-employment and listed myself as the employer for my contract work. I also found all my payment records so I can accurately report past earnings if they ask. Thank you all for your help - this community is amazing! Will update again once I'm able to certify and (hopefully) receive benefits.

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Awesome! So glad it worked out for you! 👍

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