EDD certification page won't accept fractional hours - need urgent help

don't stress too much, just round up to 33 hours. the system doesn't accept decimals, never has. the small difference in wages isn't going to trigger any red flags.

The EDD system is designed to only accept whole numbers for hours worked. The official guidance is to round to the nearest whole hour. In your case, since 32.5 is exactly halfway, you could technically round either way, but I always recommend rounding up to be safe. The small difference in reported wages (half hour's worth) won't trigger any issues, especially if you explain the rounding in the additional information section at the end of the certification. Just add a brief note stating your actual hours were 32.5 but you had to round due to system limitations.

OMG I HAD THE EXACT SAME PROBLEM LAST MONTH!!! I worked 18.75 hours and couldn't enter it! I called EDD like 47 TIMES trying to get through to ask about this. FINALLY got someone after 3 days who said to just round to nearest whole number and make a note in the comments section. The whole system is SO STUPID and outdated, they seriously need to fix this!!! Why build a system that can't handle basic decimals in 2025?!?!

I remember having this exact problem! I just rounded down and moved on with my life. Never had any issues.

This is a common question. The EDD system only accepts whole numbers for hours worked. The correct procedure is to round DOWN to the nearest whole hour. So in your case, enter 32 hours. This is the official EDD policy - they know their system has this limitation and their internal processes account for minor discrepancies during employer verification. Make sure your reported wages are exact to the penny though, as those must match employer records precisely. The hours field is primarily used for calculating your hourly rate to ensure it meets minimum wage requirements.

Here's what I learned during my unemployment journey - fractional hours are indeed a problem with the EDD system. After struggling to get through on the phone lines for days (constant busy signals and disconnections), I found Claimyr.com which connected me to an EDD representative in about 20 minutes. The agent confirmed I should round to the nearest whole hour and ensure my wages are exact. You can see how their service works in this video: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Saved me so much frustration when I had questions like this that weren't clearly explained on the website.

guys are overthinking this waaay too much lol. i've been on unemployment 3 times and always just rounded however was easiest. nobody at edd is gonna come after you for a half hour difference... they got bigger fish to fry

UPDATE: I ended up entering 32 hours as suggested and made sure my wages were exactly correct to the penny. I also added a note in the comments section explaining that I worked 32.5 hours but rounded down due to system limitations. My certification went through without any issues! Thanks everyone for your help with this frustrating technical limitation.

When I had this problem last year I just decided to always work whole hours LOL! I literally told my boss I can only work in full hour increments because the EDD system is so bad. Surprisingly he was cool with it since he knew how important my UI benefits were during my partial employment. Maybe ask your employer if you can work rounded hours to avoid this whole mess?