EDD Debit Card Issues - Need help getting through to a human!
Hey everyone, I need to call about my debit card issue. Anyone else dealing with this? It's so frustrating trying to get through to someone. Any tips on the best time to call or how to actually speak to a human?
20 comments
Lucas Bey
Ugh, I feel your pain. I've been trying to get through for weeks about my card. It's like they don't want us to actually talk to anyone 🙄
0 coins
Harper Thompson
Same here! Its like playing the lottery trying to get someone on the phone. Anyone know if there's a secret menu option or something?
0 coins
4M
Caleb Stark
I heard early morning is best, like right when they open. But who knows, seems like its always a crapshoot 🤷♂️
0 coins
4M
Write a comment...
Jade O'Malley
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI
0 coins
Hunter Edmunds
Sounds too good to be true. Has anyone else tried this?
0 coins
4M
Ella Lewis
20 bucks? Idk man, seems kinda steep just to talk to someone...
0 coins
4M
Jade O'Malley
I get the skepticism, but honestly, after wasting hours trying to get through, it was worth it for me. Saved me so much time and frustration.
0 coins
4M
Andrew Pinnock
How long did you have to wait after using the service? Did they actually solve your problem?
0 coins
4M
Jade O'Malley
It took about an hour for them to get through, but I just went about my day and got a call when they had an agent. And yeah, they fixed my card issue in like 10 minutes once I was talking to someone.
0 coins
4M
Write a comment...
Brianna Schmidt
Pro tip: if you're calling about your debit card, make sure you have all your info ready. They'll ask for your SSN, address, and probably the last few transactions on the card. Makes things go way faster if you're prepared!
0 coins
Write a comment...
Alexis Renard
Anyone else think its ridiculous we have to jump through all these hoops just to get basic help? The whole system needs an overhaul tbh
0 coins
Camila Jordan
Preach! 🙌 It's like they're stuck in the stone age or something
0 coins
4M
Tyler Lefleur
Fr fr, its 2024 and we still cant get decent customer service? Make it make sense 🤡
0 coins
4M
Write a comment...
Madeline Blaze
Hey OP, what exactly is the issue with your card? I had mine replaced recently and might be able to give some specific advice if it's similar.
0 coins
Charlotte Jones
Thanks for asking! It's not activating properly, keeps saying there's an error when I try to use it. Really need to get it sorted asap
0 coins
4M
Madeline Blaze
Ah, gotcha. Definitely sounds like you need to talk to someone. If you can't get through on the phone, try reaching out on their social media. Sometimes they're more responsive there.
0 coins
4M
Write a comment...
Max Knight
Here's what I've learned after dealing with EDD for way too long: 1. Be persistent. Sometimes you gotta call multiple times a day. 2. Try different times. Early morning and right before closing sometimes work better. 3. Be nice to the rep when you finally get through. They deal with angry people all day. 4. Have all your docs ready before the call. 5. If one rep can't help, politely ask to speak to a supervisor. 6. Keep a log of all your calls and who you spoke to. 7. As a last resort, contact your local representative's office. They can sometimes expedite things. Hope this helps someone! We're all in this together 💪
0 coins
Emma Swift
This is gold! Thanks for sharing your wisdom 🙏
0 coins
4M
Isabella Tucker
The local rep tip is underrated. They helped me break through when nothing else worked!
0 coins
4M
Write a comment...
Jayden Hill
lol remember when we thought the pandemic was gonna make all this stuff more efficient? good times 😂
0 coins
Write a comment...