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Sydney Torres

Can an employer deny unemployment benefits with California EDD?

So I got laid off from my job in the warehouse industry about three weeks ago and immediately filed for unemployment with California EDD. Everything seemed fine at first - I submitted all my paperwork, set up my UI Online account, and started filing my weekly certifications. But then last week I got a notice saying my claim was being reviewed because my former employer is contesting it. I didn't even know employers could do that?? I thought once EDD approved my claim I was good to go. Now I'm sitting here wondering if my employer can just straight up deny my unemployment benefits and there's nothing I can do about it. Has anyone been through this? Can an employer deny unemployment in California or is it more complicated than that? I've been in the workforce for 12 years and never filed for unemployment before so I have zero idea how this works.

So to answer your main question directly - technically employers don't 'deny' unemployment, but they CAN contest your claim and that triggers an adjudication process at California EDD. What happens is your former employer provides their side of the story to EDD, and then EDD makes the final determination on whether you qualify. If your employer is saying you were fired for misconduct or that you quit voluntarily, those are the two most common reasons a claim gets contested. But here's the important thing: the employer doesn't have the final say. California EDD does. If you were genuinely laid off due to lack of work, you should be fine as long as you can document that.

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Thank you this is really helpful. They're claiming I was let go for 'performance issues' but honestly it was a mass layoff, like 40 people got released the same week. Does that matter?

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That matters a LOT actually. A mass layoff is considered a lack of work situation which is a valid qualifying reason for UI benefits. Make sure you document this - get names of coworkers who were also let go, any company emails about restructuring, anything that shows it wasn't just you being singled out for performance. Submit that as supporting documentation to EDD.

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same thing happened to me last year, employer tried to say i was fired for cause but i got approved anyway because edd looked at all the evidence not just what my ex boss said

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Your employer absolutely can contest unemployment claims in California - it's actually pretty common especially in industries like warehousing and manufacturing. When they contest, EDD sends both parties a questionnaire and reviews the circumstances of separation. The key distinction California EDD looks at is: were you laid off (lack of work = eligible), fired for misconduct (potentially disqualified), or did you quit without good cause (disqualified). 'Performance issues' is a gray area - poor performance alone generally doesn't disqualify you from UI benefits in California. Misconduct has to be a willful violation of company policy or something similar. Just not being good enough at your job isn't the same as misconduct legally speaking.

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wait so if they fire you for being bad at your job you can still get unemployment?? i thought any firing meant no benefits

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Common misconception! In California, being fired for poor performance without a willful misconduct element typically still qualifies you for UI benefits. The bar for misconduct that disqualifies you is actually fairly high - things like theft, harassment, intentional insubordination, etc. Just not meeting performance benchmarks usually isn't enough to disqualify a claim.

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This is good info. I wish I had known this two years ago when I just assumed I couldn't file after getting fired and never even tried.

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UGH I am going through literally the exact same thing right now and it is SO frustrating. My employer contested my claim three weeks ago and I've been in adjudication limbo ever since. I've called EDD probably 30 times and cannot get through to an actual human being to find out what's happening with my case. Every time I call the automated system says there's no additional information and to keep filing weekly certifications. Meanwhile I have zero income coming in while they 'investigate.' Can an employer deny unemployment like indefinitely by just dragging out the contest process?? This system is BROKEN.

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I felt this comment in my soul. I was in adjudication for 6 weeks before I finally got a resolution. The waiting is absolutely brutal especially when bills don't stop coming.

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6 WEEKS?? I cannot survive 6 weeks without income. How did you finally get it resolved did you just wait it out?

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Mostly waited but I also eventually got through to an EDD agent who confirmed they had everything they needed and that my case was just in queue. At least knowing that helped a little. Keep filing your weekly certs no matter what - that part is crucial.

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I was in your exact situation a few months back and the thing that actually helped me move my adjudication forward was getting through to a live EDD agent. I tried calling for two weeks straight and kept hitting the automated system or getting disconnected. Someone in another forum mentioned Claimyr (claimyr.com) - it's a service that helps you get through to a real California EDD representative. There's a demo video at https://youtu.be/JmuwXR7HA10 that shows how it works. I was skeptical but after two weeks of failed calls I tried it and actually got connected to an agent who pulled up my contested claim and explained exactly what documentation I needed to submit to help my case. Totally changed the trajectory of my adjudication.

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Interesting, I've never heard of this. Did it actually work for getting info about a contested claim specifically?

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Yes, the agent I spoke with was able to see my employer's statement and tell me what points they were disputing. That let me prepare a proper response with evidence instead of just guessing what to address. Way more useful than waiting for letters that take forever to arrive.

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saving this comment, been trying to reach edd for 2 weeks about my own contested claim

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Okay I'm definitely looking into this. Anything to actually talk to a human being at this point.

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One thing people often don't realize about the employer contest process: California EDD will typically send you a written notice asking for YOUR statement about the circumstances of separation. This is your opportunity to tell your side. If you haven't received this notice yet, watch for it - and if your address isn't current in UI Online, update it immediately. Missing that notice and failing to respond can really hurt your case. When you respond, be factual, specific, and mention the mass layoff aspect. Reference any company communications, coworker situations, or HR statements that support the layoff narrative.

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I actually did receive one of those forms - I filled it out but I kept it pretty brief. Should I have been more detailed? Can I submit additional information now?

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You can absolutely contact EDD and ask to provide additional information during the adjudication review period. I'd also suggest writing out a clear timeline - when you were notified of the layoff, who told you, whether others were laid off simultaneously, any documentation you received. The more specific and documented your account is, the better.

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Agree with this completely. The EDD adjudicator reviewing your case is going through many claims - the clearer and more organized your information is, the easier it is for them to see the facts support your claim.

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ok dumb question but what actually happens if the employer wins the contest? like does EDD just send you a letter saying you're denied and that's it? because that seems really unfair if the employer can just lie and get away with it

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Not a dumb question at all. If EDD rules in favor of the employer's position and issues a disqualification, you receive a written Notice of Determination explaining the reason. BUT - and this is important - you have the right to appeal that determination within 30 days. The appeal goes to an Administrative Law Judge hearing where both you and your employer can present evidence. Many disqualifications get overturned at the appeal stage because claimants can actually present their full case.

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oh okay so there's an actual hearing? like court-ish?

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Pretty much, yes. It's an administrative hearing, not an actual court, but there's a judge, you can present evidence and testimony, and the employer can appear too. Many people represent themselves successfully in these hearings, especially in straightforward layoff situations.

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i went through an appeal hearing it was actually way less scary than it sounds, the ALJ was pretty straightforward and just wanted facts

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My brother went through this last year. His company tried to claim he was fired for misconduct after a so-called policy violation. EDD initially disqualified him based on what the employer said. He appealed and at the hearing the company rep couldn't actually produce any written documentation of the policy he supposedly violated. ALJ ruled in his favor and he got all his back benefits. Point being: employers don't always have their ducks in a row. Sometimes they contest claims kind of reflexively and then can't back it up with actual evidence.

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This is really encouraging to hear honestly. I'm worried my employer is going to make up some documentation that didn't exist at the time.

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California employers generally have to have contemporaneous documentation - stuff created at the time of events, not after the fact. If you have any performance reviews, emails, or HR communications from before your termination that show no serious concerns were documented, that's valuable evidence.

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smart to start gathering all that stuff now before you potentially need it at an appeal hearing

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can i ask a side question - if your employer contests your claim does that mean your weekly payments stop completely while adjudication is going on? because i am also in this situation and i have been getting nothing for 3 weeks

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Unfortunately yes, typically once a contest triggers adjudication, payments are held pending the outcome. That's why it's so important to keep filing your weekly certifications throughout the process - once the determination comes through in your favor, EDD will release all the held payments for those weeks you continued to certify. If you stopped filing during adjudication you might not get those weeks back.

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oh thank god i kept filing, i almost stopped because i thought there was no point

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ALWAYS keep filing weekly certs no matter what is happening with your claim status. This is like the #1 most important thing to know about unemployment.

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Seconding this, I was told the same thing by an EDD agent when I called during a different claim year. Never stop certifying.

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UPDATE FROM MY SITUATION: I actually tried that Claimyr thing someone mentioned above and I want to report back. I got connected to a real EDD agent within the same day. She was able to pull up my contested claim and told me my employer submitted their statement claiming I violated attendance policy. She couldn't tell me what the specific determination would be but she confirmed they had received my statement and that the adjudicator had been assigned. She also told me I could send additional documentation by fax or through the UI Online message system. I'm now preparing a packet with emails showing I had approved FMLA leave during the period they're citing. I feel SO much better just knowing what's actually happening vs. staring at a screen that says 'pending.

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this is the update i needed to see, submitting my claimyr request right now

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So glad it helped! The documentation tip is key - having a specific issue to address is way better than sending in random stuff hoping something sticks.

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Okay genuinely relieved to hear this worked for someone. I might try this too since my claim has been sitting with zero updates for 2+ weeks now.

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The fax thing is real - faxing documentation to EDD actually gets it into your file faster than mailing in a lot of cases. Random tip but useful.

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For anyone wondering about the timeline: California EDD is supposed to make adjudication determinations within 3 weeks of receiving all information, but in reality contested claims often take 4-8 weeks especially if there are scheduling issues with interviewing both parties. The adjudication process sometimes involves EDD calling both the claimant and employer for a phone interview. If EDD calls you for an interview, ANSWER IT - missing that call can significantly delay your case and in some situations result in a default determination.

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wait they call you for an interview?? how do you know when they're going to call

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EDD typically sends written notice of the interview with a scheduled date and time, but they can also send a Notice of Phone Interview via your UI Online inbox. Make sure your contact information is current and check your UI Online messages daily during adjudication. If you miss the scheduled interview they may reschedule once, but it adds significant delay.

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this is why i check ui online every single morning like its my job basically

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Something nobody mentioned yet - your employer has to pay into the UI system through payroll taxes. When they contest your claim and lose, their UI tax rate can increase. So larger employers especially tend to contest claims more aggressively because they're trying to protect their tax rate. It's not personal even though it absolutely feels personal. Just the system working the way it was unfortunately designed.

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never thought about it from that angle but it makes sense, explains why huge companies with lawyers contest everything

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That actually makes me feel slightly less targeted? Like my employer probably contests every single claim as standard practice rather than specifically going after me.

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Exactly. Especially larger employers sometimes have third-party companies they hire specifically to contest unemployment claims on their behalf. It's a whole industry. Nothing personal.

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I just want to add that when I went through adjudication last spring my employer tried to say I quit voluntarily but I had documentation proving I was constructively dismissed - meaning they made my working conditions so bad I had no choice but to leave. California EDD actually has provisions for 'good cause' voluntary quits where you can still receive benefits if you can prove you left because of working conditions that a reasonable person couldn't tolerate. Just wanted to mention this because I see people assuming voluntary quit always means disqualification and that's not accurate in California.

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wait what counts as conditions that were bad enough? like what level of bad

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California EDD looks at things like significant reduction in pay or hours, unsafe working conditions, documented harassment, substantial change in job duties, etc. The key is documenting that you tried to resolve the issue first - like raised the concern with HR or management - and the situation wasn't fixed. If you just walked out without trying to fix the problem first, EDD views that differently.

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This is really useful information that a lot of people don't know. The 'good cause quit' provision has saved a lot of claims.

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been reading this whole thread and it's incredibly helpful. i'm in week 5 of adjudication on a contested claim and starting to lose my mind honestly. keeping all my certifications current, submitted my statement, now just waiting. the psychological toll of this whole process on top of being unemployed is real and i don't think people who haven't been through it understand

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It is absolutely brutal and I think you're right that people who haven't experienced it just don't get how stressful it is. The combination of financial uncertainty AND bureaucratic uncertainty is uniquely terrible.

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Hang in there. This thread has genuinely given me more information and emotional support than anything else I've found online. We're all in the same boat.

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Week 5 is rough but you're over the hump in terms of typical timelines. Keep going. Also make sure you have your UI Online set up to receive email or text notifications so you don't miss the determination notice when it comes.

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Question for the more experienced people here - if EDD makes a determination on the adjudication and you disagree, how long do you have to appeal and what does that process actually look like practically speaking?

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You have 30 days from the mailing date on the Notice of Determination to file an appeal. The appeal form is straightforward - you fill it out explaining why you disagree with the determination. After filing you'll receive a notice scheduling a hearing with an Administrative Law Judge, which can be by phone or in person. The hearings are fairly informal compared to court - the judge guides the conversation and you present your side. You can bring witnesses and documentation.

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Is there any benefit to getting a lawyer for an appeal hearing or is it generally manageable without one?

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Many people handle appeals without lawyers successfully, especially in straightforward layoff cases. If the circumstances are complicated or significant money is at stake, consulting with an employment attorney doesn't hurt - many offer free initial consultations. Legal aid organizations in California also help with unemployment appeals at no cost if you qualify income-wise.

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I did my appeal pro se (representing myself) and won. The key is organizing your documents clearly and staying calm and factual. The ALJ is not your enemy - they genuinely want to find the correct answer based on evidence.

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Since this thread has been so active I want to circle back and say - for anyone stuck in adjudication with no updates and struggling to get information by calling EDD the regular way, Claimyr (claimyr.com) really does help cut through the phone barrier. Getting actual information from an agent about what stage your adjudication is in and what documentation might help is genuinely valuable. Not having that information is its own kind of stress. The video at https://youtu.be/JmuwXR7HA10 explains how the process works if you want to check it out before trying.

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Going to try this today honestly. 5 weeks of staring at 'pending' with no info is enough.

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second person in this thread who used it and it worked for me too. got through to someone who explained my adjudication status in about 10 minutes which is more info than i got in 3 weeks of calling on my own

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one thing I want to mention that kinda got glossed over - make sure you're meeting your job search requirements during all of this. even while your claim is in adjudication you're still technically required to conduct a job search each week and document your contacts. EDD requires 3 job search activities per week in most cases. i got tripped up on this because i thought since my payments were frozen anyway i didn't have to bother. wrong - that's a separate eligibility requirement and if you get audited on your job search activities it can create new problems on top of your adjudication issue

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Oh wow I had no idea about this. I've been doing job searching because I actually want to find work but I haven't been logging it formally. Is there a specific way to document?

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Yes, you should keep a job search log with employer name, contact method, date, and position applied for. EDD can request this at any time. Many people use a simple spreadsheet. CalJOBS also has a built-in activity log if you use that platform.

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wait 3 per week?? i've been doing like 1 a week and thinking that was fine

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The standard requirement is 3 job search activities per week in California. Activities can include applying for jobs, attending job fairs, contacting employers, certain resume workshops, etc. Check your award letter or the EDD website for the specific requirements tied to your claim.

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to directly answer the original question for anyone who finds this thread later via search: no, an employer cannot unilaterally deny your unemployment in California. they can CONTEST your claim which triggers a review, but California EDD makes the actual determination. if EDD denies your claim you can appeal to an ALJ. if the ALJ upholds the denial you can appeal further to the CUIAB (California Unemployment Insurance Appeals Board). there are multiple levels of review and the burden of proof for misconduct disqualification is on the employer not the claimant.

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This is an incredibly clear summary, thank you. Bookmarking this entire thread.

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Good summary. The CUIAB level appeal is definitely a thing - I had a coworker who went all the way there and won after losing at the ALJ level. The system has more safeguards than most people realize.

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Super helpful to have this spelled out plainly. The layered appeal process actually gives me more confidence in the system than I had before reading this thread.

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ORIGINAL POSTER UPDATE: I wanted to come back and let everyone know what happened. I called EDD using Claimyr after seeing the recommendation in this thread and got through to an agent who reviewed my file. Turns out my employer submitted a statement saying I was terminated for performance but EDD had already flagged that 38 other employees were separated on the same dates as me, which strongly supported my layoff claim. The agent told me my adjudication was actually nearly complete and leaning toward approval. Three days later I got my Notice of Determination - APPROVED. All my held weekly certifications paid out within 5 business days. My advice to anyone going through this: document everything, keep filing your weekly certs, don't stop calling EDD until you get answers, and know that can an employer deny unemployment in California - technically they can contest it but EDD gives claimants a real chance to prove their case. Thank you everyone in this thread, you genuinely helped me through a really scary few weeks.

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CONGRATS!! This is the best possible update. So relieved for you.

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Love a resolved thread. Congrats on the approval and thanks for coming back to update - that helps future people who find this via search.

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Really glad it worked out. The mass layoff documentation was always going to be your friend in this situation. Congratulations!

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This gives me actual hope for my own situation. Thank you for updating and congratulations on the approval.

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