Can I get EDD benefits if I quit my retail job due to unsafe conditions?
So I quit my retail job last week after 8 months because the store manager kept scheduling me to close alone in a high-crime area, and we had THREE robberies in the past 2 months! I told my manager multiple times I didn't feel safe, especially after getting threatened by a customer, but nothing changed. I'm wondering if I can file for unemployment even though I technically quit? I've heard something about "good cause" for quitting, but I'm not sure if safety concerns qualify. Has anyone successfully gotten EDD benefits after quitting for safety reasons? Really need some advice because rent is due in 3 weeks and I've applied to 12 places with zero callbacks.
19 comments


KylieRose
Yes, you CAN apply for unemployment if you quit your job! I successfully got benefits after quitting my warehouse job last year, but the key is having "good cause" for quitting. Safety concerns absolutely qualify as good cause. When you file, you'll have an eligibility interview where you explain your situation. Make sure you document EVERYTHING - dates you reported safety concerns, who you reported to, the incidents that happened, etc. Did you report the safety issues in writing (email/text) to your manager? Those will help your case tremendously.
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Aaliyah Jackson
•Thanks for the info! I have some texts to my manager about not feeling safe closing alone after the second robbery, but most of my complaints were in person during shifts. Will that be enough? And what should I expect in the eligibility interview? I'm nervous they'll just take my employer's word over mine.
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Miguel Hernández
the edd gonna deny u first probly. thats what they do to EVERYONE who quits. but u can appeal and win if u got proof. my cousin quit bcuz sexual harrasment and got denied first then won appeal. good luck!!
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Aaliyah Jackson
•Ugh, that sounds stressful! How long did the appeal process take for your cousin? I'm worried about making rent in the meantime.
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Miguel Hernández
•took like 6 weeks for her. but maybe urs will be faster idk. they backed paid her tho!
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Sasha Ivanov
I worked at EDD for 7 years. Safety concerns are absolutely considered "good cause" for voluntary quit, but documentation is critical. Here's what you need for your eligibility interview: 1. Specific dates of safety incidents 2. Names of who you reported to and when 3. Any texts, emails or written proof 4. Witnesses if possible 5. Police reports of the robberies Focus on showing you made reasonable efforts to resolve the situation BEFORE quitting. That's what EDD looks for - that you tried to preserve your employment but had no reasonable alternative but to quit.
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Aaliyah Jackson
•This is incredibly helpful, thank you! I do have the police report numbers since we had to file reports after each robbery. I guess my biggest concern is that my manager might claim I quit for other reasons. Will EDD contact my coworkers to verify my story?
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Sasha Ivanov
•EDD typically only contacts your employer, not coworkers. Your employer will have a chance to provide their side. If they claim you quit for other reasons, you'll need to rebut that. This is where your documentation is crucial. If you have those police reports and text messages, definitely submit those during your interview or appeal process.
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Liam Murphy
DONT EVEN BOTHER APPLYING!!!! The EDD system is completely RIGGED against workers!!! I quit my job because my boss was making us work in 95 degree warehouse with broken AC and guess what??? DENIED!!! Then I appealed and waited 4 MONTHS for a hearing and they STILL sided with my employer!!! The whole system is designed to protect companies NOT WORKERS!!!!
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Amara Okafor
•I'm sorry you had a bad experience, but this isn't helpful advice. The OP should absolutely apply. Each case is different, and safety concerns with documented robberies is very different from AC issues (though that's also legitimate). I've represented claimants at appeals hearings, and cases with documented safety concerns often win.
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CaptainAwesome
Anyone trying to reach EDD by phone these days? I'm on day 3 of trying to get through about my claim... just constant busy signals or disconnects after waiting 2+ hours on hold. So frustrating!
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Yuki Tanaka
•I had the same problem last month but used this service called Claimyr that got me through to an EDD rep in about 25 minutes. Saved me days of frustration. Check out their demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km or go to claimyr.com - definitely worth it when you're dealing with time-sensitive issues like getting your claim processed before rent is due.
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Amara Okafor
To directly answer your question: Yes, you can apply for unemployment after quitting if you had good cause. Safety concerns are specifically mentioned in EDD guidelines as potential good cause. Here's what to expect: 1. You'll file your initial claim online through UI Online 2. When asked why you're no longer working, select "I quit" and then you'll need to provide details 3. This will trigger an eligibility determination interview (usually 2-3 weeks after filing) 4. During the interview, focus on the safety issues, the steps you took to resolve them, and why continuing employment was not reasonable One important tip: In your application, be very clear and concise about the safety issues. Avoid mentioning any other problems with the job that weren't related to your reason for quitting. Sometimes people hurt their cases by listing multiple complaints that dilute their primary good cause reason.
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Aaliyah Jackson
•This is really helpful - thank you! Should I continue certifying for benefits while waiting for the eligibility interview? And if I get job interviews during this time, do I need to report those to EDD?
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Amara Okafor
•Yes, absolutely continue certifying every two weeks even while waiting for the eligibility interview. If your claim is ultimately approved, you'll only be paid for weeks you certified for. Job interviews don't need to be reported, but if you receive any job offers that you decline, those should be reported. And remember you must be able, available, and actively seeking work during all weeks you certify.
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Aaliyah Jackson
UPDATE: I just applied online and got my confirmation number! The application asked for details about why I quit, and I made sure to focus on the safety concerns and the robbery incidents. My eligibility phone interview is scheduled for May 18th (about 3 weeks from now). I've started gathering all my documentation - found the text messages to my manager, the police report numbers, and even a coworker who's willing to provide a statement if needed. Feeling a bit more hopeful now, but still nervous about the interview. Thank you all for the advice!
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KylieRose
•Great job! Sounds like you're doing everything right. For the interview, I recommend writing down all your key points and dates beforehand so you don't forget anything important when you're nervous. Also, make sure you're in a quiet place with good phone reception for the call - they'll only try once at the scheduled time. Good luck!
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Esmeralda Gómez
my friend quit her nursing job bcuz they kept making her work double shifts without breaks which is dangerous for patients and she got approved for benefits. so yeah safety stuff counts for sure. but she had like emails and stuff proving she complained about it before quitting.
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Amara Okafor
•This is a good example of how health and safety concerns can qualify as good cause. The key element here was documentation that she tried to resolve the issue before quitting - exactly what EDD looks for in these cases.
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