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CosmicCruiser

Can I get California EDD unemployment if I quit my job due to child care issues?

So I've been going back and forth on this for weeks and finally decided to just ask. I quit my job about a month ago because my daycare situation completely fell apart - my provider retired suddenly and I could not find any replacement care that fit around my work schedule. My job had zero flexibility, wouldn't let me adjust my hours even temporarily, and I had no family nearby who could step in. I was basically forced to choose between my kid and my paycheck. So my question is: can I get unemployment if I quit due to child care problems? I submitted my claim with California EDD and selected 'quit' as my separation reason, then explained the childcare situation in the comments. Now my claim is sitting in adjudication and I'm terrified it's going to get denied automatically because I voluntarily left. I know quitting usually disqualifies you, but I've seen some people mention exceptions for childcare-related quits. Is this actually a real thing with California EDD or am I getting my hopes up? Has anyone actually been approved after quitting because of a child care crisis? I have documentation - texts with my daycare provider, my failed attempts to find alternatives, everything. Would really love to hear from anyone who's been through something similar.

Yes, this is absolutely a real thing and you actually have a pretty solid case here. California EDD does recognize what's called 'compelling personal reasons' for voluntary quits, and childcare loss is specifically one of the situations that can qualify. The key factors California EDD looks at are: (1) whether you made genuine efforts to preserve your employment before quitting, (2) whether you explored all reasonable alternatives including flexible scheduling, leave of absence, etc., and (3) whether losing your childcare was truly outside your control. The fact that you asked your employer for schedule flexibility and got denied is actually really important - it shows you tried to make it work. Make sure that's clearly documented. The texts from your daycare provider proving the sudden closure are gold. Keep all of that. Your claim being in adjudication is completely normal for any voluntary quit situation - it doesn't mean you're being denied, it just means a California EDD rep needs to manually review the circumstances rather than it being auto-processed.

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This is so reassuring thank you. I was spiraling thinking adjudication automatically meant denial. Do you know roughly how long adjudication takes for this type of claim?

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My sister went through almost this exact situation two years ago and she got approved. Took about 5 weeks in adjudication but she did get it. The documentation made the difference according to the rep she eventually spoke with.

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Good info here. I'd also add that California EDD may try to contact the former employer during adjudication to verify the circumstances, so be consistent with whatever you told EDD and whatever your employer knows about your reason for leaving.

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wait so you can quit and still get unemployment?? i thought that was never allowed

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Common misconception! Quitting makes you potentially disqualified but there are several exceptions under California unemployment law. Childcare, domestic violence situations, following a spouse who relocates for military service, and unsafe working conditions are among the recognized reasons that can qualify someone who quit voluntarily.

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wow had no idea. wish i knew this like 2 years ago lol

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Had a very similar situation last year - daycare provider just up and closed with like 2 weeks notice and my job had no remote option or any way to adjust my schedule. I was in adjudication for about 6 weeks total. Honest advice: try to get an actual California EDD agent on the phone if you can. The online portal tells you basically nothing during adjudication and you have no idea if they need more info from you or what stage the review is at. The problem is getting through - I called dozens of times and either got the automated 'high call volume' message or sat on hold forever and got disconnected. I ended up using a service called Claimyr (claimyr.com) that basically gets you connected to a live California EDD agent without you having to sit on hold yourself. There's a video walkthrough at https://youtu.be/JmuwXR7HA10 that explains how it works. Saved me so much time and I was finally able to confirm my claim was actually under review and hadn't been lost in the system. Highly recommend if you're going crazy waiting and can't get through.

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I've tried calling maybe 8 times already and either get a busy signal or get disconnected after 45 minutes on hold. This is so frustrating. I'll check out that Claimyr thing - at this point I'll try anything.

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seconding this, calling EDD is genuinely one of the most demoralizing experiences. The hold music alone is enough to make you give up.

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does claimyr actually work or is it a scam? genuinely asking bc I've seen sketchy stuff advertised in these forums before

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@above - I was skeptical too honestly. But it's legitimate, it just does the waiting/dialing for you and calls you back when an agent is on the line. The video demo on their site shows exactly what the process looks like before you commit to anything.

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I went through adjudication for a childcare quit about 8 months ago and want to share what helped me get approved: 1. Written timeline - I typed up a clear chronological account of what happened: when my provider told me she was closing, what dates I contacted other providers, what my employer said when I asked for options, and when I ultimately submitted my resignation. 2. Any written communication - Even screenshots of texts count. If your employer denied your flexible schedule request verbally, write down what was said and when as best you can remember. 3. Proof of childcare search - If you contacted other daycares, any emails or texts showing you actually tried to find alternatives strengthens your case significantly. California EDD is essentially asking: did you have no other reasonable option? Your documentation package should answer that question as clearly as possible.

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This is incredibly helpful, I'm going to put together a document with all of this organized. I have texts, some emails, and I even have a form rejection from one daycare. Is there a way to submit additional documentation after I've already filed?

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Yes - log into UI Online and look for the option to submit additional documents or upload evidence. You can also fax documents to California EDD though the online upload is faster. If your claim has been assigned to a specific office you can sometimes find a direct number in your correspondence.

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The timeline document is such a good idea. I feel like half the battle with EDD adjudication is just making it easy for the reviewer to understand your situation quickly.

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ugh the waiting during adjudication is absolutely brutal. no updates, no timeline, nothing. i feel for you OP

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Truly. I check UI Online like five times a day hoping something changes and it never does.

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same exact thing happened to me with a different type of claim. the silence from EDD during adjudication is almost worse than a denial because at least a denial you can respond to

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I want to flag something important: make sure you are continuing to certify for benefits every two weeks even while in adjudication!! A lot of people stop certifying because they think 'why bother, it's under review' but if you get approved, California EDD will only pay you back to the weeks you actually certified for. If you skip weeks you lose those payments permanently.

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Oh wow I did NOT know this - I certified for the first two weeks but then kind of stopped because I wasn't sure I was going to be approved. Is it too late to go back and certify for missed weeks??

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You can sometimes certify retroactively for missed weeks through UI Online - there's a 'certify for past weeks' option. Call California EDD as soon as possible to ask about this because there are time limits. Do not wait on this one.

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This is correct and really important. Please prioritize this OP. Missed certification weeks are one of the most common and painful mistakes people make during adjudication.

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Okay slightly different perspective here - I've seen people get denied for childcare quits when California EDD determined they could have taken unpaid leave instead of quitting outright. Did your employer have any FMLA or California leave policies? Did you ask for a leave of absence specifically, or just ask about flexible hours? I'm not trying to worry you more, just want to make sure you're prepared. If a leave option existed and you didn't ask about it, the EDD interviewer will likely bring that up.

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Oh no, I did ask about flexible hours but I didn't specifically ask about a leave of absence. I honestly didn't think of that at the time. Is this going to tank my claim??

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Don't panic. It's a factor but not necessarily a dealbreaker. Be honest if they ask about it - explain that you were in crisis mode and focused on the immediate scheduling problem. California EDD reviewers deal with real humans in hard situations and context matters.

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Also worth noting - even if a leave option technically existed, if taking unpaid leave was not financially feasible given your circumstances, that can be part of your explanation. 'I was the sole provider for my child and could not sustain months without income while searching for new care' is a reasonable human factor.

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For anyone finding this thread through search: here's the specific California UI code section that covers this. Under California Unemployment Insurance Code Section 1256, a claimant who voluntarily leaves work is disqualified UNLESS they left for 'good cause.' California EDD has consistently held that loss of childcare can constitute good cause when the claimant made reasonable efforts to keep their job and find alternative care before quitting. The burden is on the claimant to demonstrate good cause, which is why documentation matters so much.

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Really useful to have the actual code cited. Knowing the legal basis also helps if you need to appeal a denial.

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so if i quit without trying to find other childcare options first, does that automatically mean i won't qualify?

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It significantly weakens your claim, yes. The 'reasonable effort' requirement means California EDD expects you to have tried alternatives before concluding quitting was the only option. Though 'reasonable' is assessed based on what was actually available to you - if there genuinely were no other options, that's different from not looking.

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going through something similar rn except my reason is a little different - my childcare situation changed because my kid developed a medical condition and needs specialized care that no regular daycare in my area provides. trying to figure out if that falls under the same category or something different with california edd

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That would likely fall under similar 'compelling personal reason' provisions but might also intersect with California's leave laws if the condition qualifies your child as having a serious health condition under FMLA/CFRA. Definitely worth a consultation with a benefits advocate or legal aid if one is available in your area.

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thank you, hadn't thought about the CFRA angle. the employer definitely never mentioned that as an option

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Circling back to the phone situation - I know I mentioned Claimyr earlier but wanted to add: when I finally got through to a California EDD agent and could actually discuss my childcare quit claim, it made a huge difference to my stress level even before I was approved. The agent I spoke with was able to tell me my claim was in active review, roughly what documentation they had on file, and what the general timeline was looking like. Having actual information vs. the void of just watching UI Online do nothing for weeks is huge. claimyr.com if you haven't checked it out yet OP.

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I actually tried it after your earlier comment and I have an agent call scheduled. So relieved to potentially have actual answers soon.

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glad that worked out - seriously the not knowing is the worst part

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Just want to share a quick win - I went through almost exactly this situation (daycare provider closed unexpectedly, employer wouldn't accommodate) and I was approved after about 7 weeks of adjudication. The interview with the EDD adjudicator was like a 15-minute phone call where they asked me to walk through the timeline and explain what options I explored. It was stressful but actually pretty straightforward. Just be honest and specific.

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This is exactly what I needed to hear thank you. Did you get much notice before the adjudicator called or did it just show up as a random number?

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They sent me a letter with the scheduled call date and time about a week before. I almost missed the letter because I wasn't checking mail closely - make sure you're watching for anything from California EDD by mail as well as online.

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Good tip - I've been so focused on UI Online that I haven't been paying as much attention to physical mail. Will fix that.

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my coworker told me edd never approves quit claims no matter what and its a waste of time to even try. is that actually true

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That is a myth. California EDD approved roughly 40-50% of voluntary quit claims that go through adjudication, and the approval rate is higher when claimants can demonstrate good cause with documentation. It's not a sure thing but it's absolutely not futile.

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oh wow okay yeah my coworker was just wrong then lol

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This misinformation circulates a lot and it actively discourages people from filing valid claims. Always worth filing and letting the process play out.

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How are you supposed to do the job search requirements while you're in adjudication waiting to find out if you're even approved?? Do you still have to apply to jobs every week?

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Yes - while in adjudication you are generally expected to be able and available to work and to conduct and record job searches (currently 3 employer contacts per week in California). However, if you have young children and limited childcare, you may be able to claim 'standby' status or document specific limitations on your availability. This is worth clarifying with California EDD directly because the rules interact in complicated ways when childcare is the reason you left work.

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okay this is getting complicated. so i need to be doing job search AND i might also be limited in what jobs i can accept because of childcare?? how does that work

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Basically California EDD expects you to be actively seeking work appropriate to your circumstances. If you have childcare limitations, you're looking for jobs that fit those limitations - not every single job, but jobs that could realistically work for your situation. Document your searches accurately and honestly.

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The adjudicator interview honestly isn't as scary as people make it sound. Mine was very conversational. They basically just want to understand what happened and why you felt quitting was the only option. Stay calm, be factual, and you'll be fine.

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This makes me feel better. I've been dreading it because I'm not great on the phone under pressure.

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Just have your timeline notes in front of you so you don't have to remember everything from memory. Reference them as needed, no one cares if you're looking at notes.

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Also remember - the adjudicator is not trying to catch you lying. They're trying to gather enough information to make a fair determination. Treat it like explaining your situation to a neutral third party.

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BEEN WAITING 11 WEEKS IN ADJUDICATION FOR A SIMILAR CLAIM AND STILL NOTHING. the system is completely broken. nobody answers the phones, UI Online shows nothing, I've sent secure messages with zero response. this is supposedly 'benefits' but it feels like punishment for needing help

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11 weeks is genuinely excessive, I'm sorry. Have you tried contacting your state assembly member's office? They have California EDD liaisons and can sometimes escalate cases that are stalled. It's worth a try at that point.

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no i had no idea that was a thing. how do I find out who my assembly member is

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Just Google '[your city] California state assembly member' and you'll find their website with constituent services contact info. Explain your situation briefly and ask them to help escalate your stuck adjudication case. Some offices respond within days.

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kind of a different question but does the childcare situation affect your base period earnings or how much you might get weekly if approved? like does the reason you quit change the benefit amount at all

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No - the reason for separation only affects eligibility (whether you get anything), not the benefit amount. Your weekly benefit amount is calculated entirely based on your earnings during your base period, which is the first 4 of the last 5 completed calendar quarters before your claim date. The separation reason is irrelevant to the calculation.

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okay that makes sense, thanks. just wanted to make sure approving the good cause thing didn't somehow reduce what you'd get

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OP I hope you get approved. Single parent situations with childcare are genuinely impossible sometimes and it shouldn't be this hard to get basic support when the system fails you. Following this thread.

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Thank you, means a lot honestly. This forum has been more helpful than anything else I've found.

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One more practical note - if you do get denied after adjudication, you have 30 days from the mailing date of the determination to file an appeal. Don't miss that window. Appeals are heard by the California Unemployment Insurance Appeals Board and they operate completely independently from EDD - many people who were initially denied for childcare quits have been approved on appeal when they presented their case clearly. Not saying you'll be denied, just want you to know there's still a path even if the first decision goes the wrong way.

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Really important to know, thank you. I was under the impression that denial basically meant game over.

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The appeals process is genuinely worth pursuing if you have documentation and a legitimate reason. The CUIAB reverses EDD adjudication decisions more often than people think.

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Just make sure you count the 30 days from the date on the letter NOT the date you receive it. Mail delays have caused people to miss their appeal window.

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Update for anyone who finds this later: I had a nearly identical situation about a year ago, quit due to sudden daycare closure, went through adjudication, got approved. Total time was 8 weeks. The key things that helped were having the documentation showing I tried to negotiate with my employer and proof I'd searched for alternative childcare. I got back pay for all the certified weeks which helped a lot financially. Hang in there everyone going through this.

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This is so helpful to hear, genuinely. Thank you for coming back to share this.

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threads like this are so much more useful than the official EDD website which tells you basically nothing about real outcomes

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Wanted to add one thing nobody's mentioned - when you're in adjudication for a childcare-related quit, California EDD sometimes contacts your former employer to get their side. Your employer might dispute your account or claim you quit for a different reason. If there's any chance your employer might misrepresent why you left, having your documentation becomes even more critical because the adjudicator will have competing accounts and needs to weigh them. If you have any emails or any written communication with HR about your request for schedule changes, make sure those are submitted.

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My requests were all verbal which worries me. I do have one text to my direct manager though asking about possibly working from home temporarily.

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That text is valuable - it shows you were proactively trying to find solutions before quitting. Even informal communication like that demonstrates good faith effort.

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Also, if your employer tells EDD that you quit without explanation or for a different reason, that's something you can address in the adjudicator interview. You'll have a chance to respond to whatever your employer says.

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