Am I eligible for unemployment if I quit my job in California?
So I'm in a situation I never expected to be in and honestly not sure what to do. I worked at a logistics company for almost 4 years and recently quit. I know what you're thinking - why would you quit without another job lined up? The thing is my supervisor had been making my work environment genuinely unbearable for months. Constant verbal criticism in front of coworkers, changing my schedule without notice, and at one point I was passed over for a promotion that went to someone with half my experience and tenure. I documented everything but eventually just hit a wall and gave notice. Now I'm trying to figure out if I'm even eligible to file for unemployment benefits with California EDD. I've heard from a couple people that if you quit voluntarily you just get automatically denied and there's nothing you can do. But I've also heard there are exceptions if you had what they call 'good cause' to leave? I honestly don't even fully understand what that means legally. I filed a claim about 10 days ago and right now it just shows as pending. I haven't received any letters or notices explaining next steps. I'm starting to worry I made a mistake filing at all, or that I should have handled the quit differently to protect myself. Has anyone gone through this and actually gotten approved after quitting? What does California EDD actually look for when they decide if your reason for quitting counts?
77 comments

Luca Ferrari
This is actually one of the most misunderstood areas of California unemployment law. The short answer is YES, you can be eligible for unemployment if you quit - but California EDD puts the burden of proof on YOU to show you had what's called 'good cause' for leaving. Good cause means a real, substantial reason that a reasonable person in your situation would also find compelling enough to quit over. Hostile work environment, documented harassment, unsafe conditions, a major reduction in pay or hours, or being asked to do something illegal can all qualify. The key things California EDD looks at are: 1) Did you try to fix the situation before quitting? 2) Did you give your employer a reasonable chance to correct things? 3) Was your reason connected directly to the job itself rather than personal preferences? Based on what you described - documented issues, months of problems, supervisor conduct - you may have a strong case. Make sure you have everything in writing.
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Zara Khan
AuthorThis is really helpful thank you. I do have some emails and a few written notes I kept on my phone over the months. Does the documentation need to be formal like HR complaints or does informal stuff count too?
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Luca Ferrari
Informal documentation absolutely counts - texts, emails, notes with dates and specifics, even witness names if coworkers saw what happened. The more concrete and dated the better. If you filed any internal complaints with HR or management even verbally, write down what was said and when from memory now while it's fresh.
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Nia Davis
just want to add that good cause quitting claims almost always go to adjudication so expect a wait before you hear anything. totally normal don't panic
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Mateo Martinez
I went through almost exactly this situation last year. Quit a job after my manager kept cutting my hours without explanation and creating a toxic atmosphere. Filed for UI and waited about 5 weeks before California EDD made a decision. I was approved! What really helped my case was that I had sent two emails to HR asking for resolution before I left. California EDD called it 'attempted remedy' and it was apparently a big factor. So if you have any proof you tried to address the issues internally before quitting, pull that together now.
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Zara Khan
Author5 weeks is a long time, were you able to keep up with bills during that stretch? Also did California EDD call you or just send a letter?
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Mateo Martinez
They sent a letter first saying it was in adjudication, then a phone interview request came through myEDD. The phone interview is where you actually explain your side. After the interview decision came about 2 weeks later. It was stressful but manageable. Budget like you won't get it and be relieved when you do.
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QuantumQueen
same boat here, the phone interview is key. they basically want to hear your story in your own words. be specific with dates and dont exaggerate anything
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Aisha Rahman
Okay real talk - if you're pending and haven't gotten any letters yet, you need to be proactive about keeping your weekly certifications current. A lot of people wait for the adjudication decision and forget to certify, then lose weeks of benefits even when they ARE approved. Log into UI Online and certify every week like clockwork regardless of what your claim status shows. Also worth knowing that while your claim is in adjudication you still have to meet the job search requirements - minimum one employer contact per week in California. Don't let that slip.
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Zara Khan
AuthorOh wow I didn't realize I had to keep certifying during adjudication. I haven't missed any yet but good to know. Do I have to report that I'm looking for work even though I haven't started yet?
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Aisha Rahman
Yes, you need to be actively job searching from the time you file. California EDD requires you to contact at least one employer per week and keep a record of it. Your certification will ask about job search activity each week. Keep a simple log - company name, date, method of contact, position applied for. It doesn't have to be fancy.
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Ethan Wilson
THIS. I lost like 3 weeks of back pay because nobody told me to keep certifying during adjudication. California EDD does NOT remind you about this. Learn from my mistake
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Yuki Sato
I was in a similar spot about 8 months ago and honestly the hardest part was just getting actual information from California EDD. The claim portal doesn't tell you much and calling was nearly impossible - kept getting the 'high call volume' message and disconnected. Someone in a thread like this mentioned Claimyr (claimyr.com) and it genuinely changed things for me. They basically navigate the California EDD phone system and get you connected to a live agent. I was skeptical at first but watched their demo video at https://youtu.be/JmuwXR7HA10 and figured I had nothing to lose. Got through to an agent who actually walked me through exactly what my adjudication status meant and what documents I needed to submit. Way better than staring at the portal trying to guess.
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Zara Khan
AuthorI've been trying to call California EDD for days and keep hitting that wall. I'll check out that video. Did the agent actually answer your specific questions or was it just a general call?
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Yuki Sato
The agent I got was genuinely helpful - answered specific questions about my case, confirmed what was missing in my file, and told me what to expect timeline-wise. It made such a difference compared to just guessing based on what the portal showed.
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Carmen Flores
I've heard of Claimyr before. Does it actually work or is it hit or miss? Asking because I've been trying to reach EDD for a completely different issue for two weeks.
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Yuki Sato
Worked for me and a few others I've seen mention it here. Not instantaneous but way more effective than trying to call on your own. The video explains the whole thing pretty clearly.
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Andre Dubois
honestly the whole 'you quit so no benefits' thing is a myth that gets repeated constantly and it drives me crazy. California has some of the more worker-friendly unemployment rules in the country. Constructive dismissal, hostile work environment, safety issues, significant changes to your job conditions - all of these can constitute good cause. The tricky part is you have to articulate it properly to California EDD. Vague 'bad environment' answers won't cut it. Specific incidents, dates, what you did to try to fix it, why it became untenable - that's what they want.
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CyberSamurai
what counts as 'significant changes to job conditions'? asking for myself bc my situation might be similar
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Andre Dubois
Generally things like: pay cut of more than a minor amount, major reduction in hours, demotion without cause, being moved to a different location that creates unreasonable hardship, significant change in job duties that weren't in your original agreement. If your working conditions changed substantially after you were hired and you quit because of those changes, that can qualify.
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Zara Khan
AuthorMy duties and schedule both changed significantly without my input over about a 6-month period. Didn't think of it that way but maybe that strengthens my case?
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Zoe Alexopoulos
quick question for anyone who knows - if California EDD denies the claim after adjudication can you still appeal? my sister went through this and got denied but nobody told her she had an appeal option and the deadline passed
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Luca Ferrari
Yes absolutely, you have 30 days from the mailing date on the Notice of Determination to file an appeal. The appeal goes to the California Unemployment Insurance Appeals Board (CUIAB) which is completely separate from California EDD. Many people win at the appeals stage even after initial denials because the standards are slightly different and you get an actual hearing. If your sister's deadline passed she might be able to request a late appeal for good cause but it gets complicated at that point.
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Zoe Alexopoulos
ugh the deadline already passed like 6 weeks ago. she didn't even open the letter right away because she assumed it was just more paperwork. this system is so unforgiving
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Nia Davis
that's a really common problem. always open every single piece of mail from California EDD immediately even if you think you know what it is. deadlines are brutal with this stuff
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Jamal Carter
OP one thing that helped me prepare for the phone interview was writing out a timeline of events beforehand. Like literally a document with dates and what happened. When the California EDD interviewer calls they ask questions pretty quickly and it's easy to get flustered or leave out important details. Having notes in front of you is totally fine and makes you sound more credible and prepared.
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Zara Khan
AuthorThat's a smart idea, I would definitely get flustered on a cold call about all this. How long was your interview typically?
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Jamal Carter
Mine was about 20 minutes. They ask about your last day worked, your reasons for leaving, whether you spoke to anyone at the company about the issues, and whether you made any attempt to resolve things before quitting. Pretty structured. Just stay calm and stick to facts.
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Mateo Martinez
This is great advice. I'd add - don't volunteer negative things about yourself or admit to things that could hurt your claim. Just answer what's asked, be honest, but you don't need to over-explain or speculate.
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QuantumQueen
also write down the name and employee ID of whoever calls you from California EDD just in case you need to reference that conversation later
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Carmen Flores
wait so if you quit and you're in adjudication, does that mean California EDD is also contacting your former employer? like will they call my old company and ask about why I left?
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Luca Ferrari
Yes, this is standard procedure. California EDD sends a questionnaire to your former employer asking for their account of why you separated. Your employer's response gets compared against yours and if there are contradictions it can extend adjudication or trigger additional interviews. This is why it's important to be accurate and consistent in everything you tell California EDD - your employer may have their own version of events.
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Carmen Flores
so basically if my employer lies about why I left it could hurt my claim?
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Luca Ferrari
It can complicate things but it's not necessarily fatal to your claim. If their account contradicts yours, California EDD will usually try to gather more information before deciding. Having documentation on your side is critical in these cases because it's harder to dispute written evidence. If your former employer misrepresents material facts and you can prove it, that can actually work in your favor.
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Mei Liu
I need to vent for a second. I quit my last job for genuinely good reasons - manager was creating a hostile situation, I have texts proving it, HR ignored my complaints. California EDD still denied me initially. Had to appeal. Won the appeal 4 months later. FOUR MONTHS. No income the whole time, had to drain savings, borrow from family. Even when you're RIGHT the system makes you suffer through it. So OP just be prepared mentally that even a strong case can take time. Don't assume approval = quick approval.
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Zara Khan
AuthorThat sounds absolutely exhausting. I'm glad you eventually won but 4 months is a long time to be in limbo. Did you continue certifying weekly the entire time during the appeal?
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Mei Liu
Yes certify every single week no matter what. When I finally got approved they paid out all the back weeks I had certified for. If I had stopped certifying at any point I would have lost those weeks permanently. Keep certifying even when it feels pointless.
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Ethan Wilson
the appeals process is genuinely brutal but winning rates are actually decent if you have a solid case. don't give up just because of an initial denial
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Liam O'Donnell
Not to derail but does anyone know if the job search requirement is waived while you're in adjudication? I'm in a similar situation and someone told me you don't have to do job searches until your claim is actually approved but that sounds wrong to me
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Aisha Rahman
That's incorrect - job search requirements begin when you file, not when your claim is approved. You need to be actively seeking work and documenting your efforts throughout the entire process including during adjudication. When you certify each week you'll be asked about your job search activity and you must answer honestly. Saying you weren't looking when you weren't could cause serious problems with your claim.
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Liam O'Donnell
okay yeah I figured that was wrong. starting my job search log today. thanks for clarifying
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Andre Dubois
The only exceptions to job search requirements are if you're on approved standby status or if you've been specifically exempted - like if you're on a union out-of-work list. Regular UI claimants including those in adjudication must meet the requirements every week.
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QuantumQueen
Something nobody mentioned yet - when California EDD makes a decision on a quit claim they issue a Notice of Determination. This document spells out whether they found good cause or not and cites the specific code sections they applied. READ THIS CAREFULLY if you get one, especially if it's a denial. The specific language they use tells you exactly what argument didn't land and what evidence to address in an appeal. I've seen people file appeals without reading the denial closely and then repeat the same arguments that already failed.
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Zara Khan
AuthorGood tip. I'll make sure to read every word if I get a denial rather than just seeing the outcome and panicking.
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QuantumQueen
Exactly. The denial will cite something like 'claimant did not make reasonable attempts to resolve the working condition' - then your appeal is specifically about showing that you DID make attempts. Address each specific finding directly in your appeal letter.
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Nia Davis
update for OP and anyone else dealing with California EDD contact issues - I used Claimyr last week after three days of failed calling attempts. Got connected to a California EDD rep who confirmed my adjudication was pending a form submission I didn't even know was required. Without that call I'd have waited months not knowing my claim was basically stuck waiting on me. Check out claimyr.com if you're in that loop. Saved me a ton of stress.
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Zara Khan
AuthorDid you have to give them any sensitive info? Just want to make sure it's legit before I try it.
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Nia Davis
Nothing sketchy, the process is pretty straightforward. The video they have explains it well - https://youtu.be/JmuwXR7HA10. I was cautious too but it worked out fine.
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Carmen Flores
okay this might actually be worth trying, I've been trying to get through to California EDD for two weeks about a completely separate issue and can't get anyone on the line
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CyberSamurai
just chiming in to say I got approved after quitting for medical reasons - my doctor said my working conditions were aggravating a health condition and I had documentation. california EDD treated it as good cause. so there are definitely more paths to approval than people think
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Zara Khan
AuthorThat's encouraging. Did you have to provide actual medical records or just a doctor's note?
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CyberSamurai
doctor's note was enough for me, basically just said continued employment was detrimental to my condition. didn't need to provide full medical history or anything like that
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Andre Dubois
Medical necessity is a well-established good cause category in California. If anyone is in that situation, getting documentation from your healthcare provider before filing or during adjudication can significantly strengthen the claim.
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Ethan Wilson
IMPORTANT: make sure you actually have enough base period wages to qualify first. good cause quitting only matters if you meet the earnings threshold. california EDD requires you to have earned at least $1,300 in your highest quarter during the base period, or $900 in your highest quarter AND total base period wages of at least 1.25 times that highest quarter amount. if your wages at the logistics company over the past 18 months meet those thresholds you should be fine for a 4 year tenure but worth double checking in UI Online
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Zara Khan
AuthorI was full time for almost 4 years so I should definitely meet the threshold but I didn't even think to check that. Looking at UI Online now.
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Luca Ferrari
Good catch. Wage eligibility is separate from separation eligibility and both have to be met. With 4 years of full-time work it's almost certainly not an issue but always worth confirming you're looking at the right base period in UI Online.
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Amara Nwosu
my coworker quit and tried to get unemployment and got denied and then just gave up. I keep telling her to appeal but she's convinced it's hopeless. is there any resource that helps with appeals besides just filing paperwork yourself?
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Luca Ferrari
Yes - California has legal aid organizations that specifically help with unemployment appeals at no cost. Bay Area Legal Aid, Neighborhood Legal Services, and various county legal aid societies handle UI appeals. The Employment Development Department also has information on the appeals process on their website. An appeal hearing is more like an informal legal proceeding and having representation or coaching really does help, especially if the employer is bringing a lawyer.
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Amara Nwosu
didn't know about the legal aid option, sending this to her now. the 30 day deadline hasn't passed yet so she still has time
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Mei Liu
please tell your coworker not to give up. I almost did the same thing and winning the appeal was genuinely life changing. the system counts on people not knowing they can fight back
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AstroExplorer
random question but does quitting affect your eligibility differently if you were part-time vs full-time? i always assumed the rules were the same but wondering now
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Andre Dubois
The good cause standards themselves are the same regardless of whether you were part time or full time. The main difference is that part-time workers typically have lower base period earnings which might affect the weekly benefit amount or in rare cases the earnings threshold. But if you had good cause to quit, part-time status doesn't change that analysis.
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AstroExplorer
okay good to know, I was part time and quit because my hours kept getting cut to almost nothing. sounds like that might actually count as good cause based on earlier comments in this thread
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Zara Khan
UPDATE: Just wanted to come back and share what happened. I got a notice that my claim went to adjudication (which I kind of expected based on this thread). Got a callback scheduled for next week for a phone interview. I've spent the past few days putting together a timeline document with specific dates and incidents, gathered my saved emails and texts, and noted two coworkers who witnessed some of the supervisor situations. Feeling way more prepared than I was when I posted. Really grateful for everyone's input here.
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Mateo Martinez
That preparation is exactly right. You're going into this in the best possible position. Good luck next week - come back and update us!
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Luca Ferrari
You've done everything correctly. Specific dates, documentation, witnesses, attempted remedy evidence if you have it - that's a strong foundation. Stay factual and calm during the interview and let the documentation speak for itself.
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Jamal Carter
rooting for you! the fact that you documented things in real time rather than trying to reconstruct it all from memory is a huge advantage
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Giovanni Moretti
can anyone tell me what happens if California EDD can't reach you for the phone interview? i missed a call because I didn't recognize the number and now I'm panicking that my claim will get denied by default
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Aisha Rahman
Don't panic - check your myEDD inbox and messages immediately. California EDD will usually leave information about rescheduling. You can also log into UI Online and look for any pending interview notices. If you can find the direct number they called from, call back as soon as possible and explain you missed the call. Missed interviews can cause delays but usually aren't automatic denials if you respond promptly.
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Giovanni Moretti
okay found a message in my myEDD inbox with a callback number. calling right now. thank you so much
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QuantumQueen
Always save California EDD's numbers in your phone so you recognize the call. Their outgoing calls often come from numbers that look like regular Sacramento area codes - 916 numbers mostly. Easy to mistake for spam.
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Fatima Al-Farsi
I've been following this thread and just want to say it's one of the most genuinely useful threads I've seen on California EDD stuff. Bookmarking it. Currently waiting on my own adjudication decision for a different reason but so much of this applies.
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Zara Khan
AuthorGlad it's been helpful! This community really came through when I was spiraling with anxiety about the whole situation.
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Nia Davis
California EDD stuff is genuinely confusing and most of the official resources aren't written for normal people to understand. threads like this fill a real gap
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Dylan Cooper
Just going to leave this here for anyone who comes across this thread later and is struggling to reach California EDD by phone: Claimyr (claimyr.com) got me through to an actual agent when I had been trying for over a week on my own. There's a demo video at https://youtu.be/JmuwXR7HA10 that shows you how it works. I used it specifically to ask about my quit-related adjudication status and the agent gave me direct information I couldn't have gotten any other way. Not a perfect system but significantly better than endless busy signals.
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Carmen Flores
Third time I've seen this mentioned in this thread so I finally tried it. Got through to someone at California EDD yesterday after 9 days of failed attempts. Can confirm it works.
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Liam O'Donnell
good to know there's actually a way to get through. I've basically given up on calling California EDD directly
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