Super confused right now! I had an EDD eligibility interview scheduled for today from 8-10AM but didn't get a call until 11:25AM when I was already at my new job and couldn't answer. The rep left a voicemail saying there's an issue with $32.75 in unreported wages from a job back in 2021. Apparently I was paid for an orientation that I didn't realize was paid (I only went to orientation once and then took a different job offer). Here's the confusing part - the voicemail said "this is potentially disqualifying but the only good thing about this is is the department at this point in time will not pursue collection for any monies that you were paid due to the fact that the benefit year ending date is over a year old. These issues are being as adjudicated all the way back to when Covid started." What does this actually mean? Are they saying I was technically ineligible for some benefits but they won't make me pay anything back? Do I need to call them back or just leave it alone? Anyone dealt with something similar with these old Covid-era claims being reviewed?

So I just started a new full-time position at a medical office last week (5/22/2025) and certified for my benefits yesterday. The certification covered two weeks - the week before I started (where I didn't work at all) and my first week at the new job (where I worked 40 hours). I reported everything honestly, including that I found full-time work. Here's my concern: my certification is showing as "Pending" instead of changing to "Paid" like it usually does almost instantly after I certify. I'm worried about getting the $610 for the week I didn't work at all. Is this normal when you report finding a full-time job? Do I need to call EDD to get this sorted out, or will it eventually change to paid? I'm really counting on that money for bills I had to put off while job hunting.

Hey everyone, I just need some quick clarification on how the end-of-claim process works. I started a new job last Thursday (yay finally!) and tomorrow I'll be certifying for what should be my final two weeks. When I'm certifying, there's that option to mark that I'm no longer claiming benefits because I found work. I'm definitely going to report my new job income honestly, but I'm worried - if I mark the box to end my claim, will that somehow mess up the benefits for the days I'm still eligible for (before I started working)? I just want to make sure I get paid correctly for my last partial week. Thanks for any help!

I'm at my wit's end trying to reopen my unemployment claim! The reopening link on UI Online is completely broken - just gives me an error page when I click it. I've been trying to call the main EDD number (800-300-5616) literally EVERY DAY for the past 3 weeks, dialing multiple times throughout the day. Either I get the 'we're experiencing high call volume' message or it just disconnects me automatically. My benefits stopped 6 weeks ago after I briefly returned to work (contract job that ended), and I'm getting desperate. My rent is due next week and I have no income coming in. Has anyone successfully reopened a claim recently? Is there a secret back door or another number I should be trying? Please help!

I'm at my wit's end trying to access my EDD account! I filed my unemployment claim about 2 months ago and received my award letter, claim forms, and all the other paperwork, but somehow my Customer Account Number (CAN) was never included in any of the documents they sent me. Now I'm trying to log into UI Online but I can't remember my password (it's been weeks since I created the account), and the password recovery is asking for my CAN number that I don't have! I've tried calling EDD countless times but just get the 'too many callers' message and get disconnected. Has anyone else had this problem? Is there another way to retrieve my CAN number without calling? I'm worried about missing my certification deadline and losing benefits.