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Super confused right now! I had an EDD eligibility interview scheduled for today from 8-10AM but didn't get a call until 11:25AM when I was already at my new job and couldn't answer. The rep left a voicemail saying there's an issue with $32.75 in unreported wages from a job back in 2021. Apparently I was paid for an orientation that I didn't realize was paid (I only went to orientation once and then took a different job offer). Here's the confusing part - the voicemail said "this is potentially disqualifying but the only good thing about this is is the department at this point in time will not pursue collection for any monies that you were paid due to the fact that the benefit year ending date is over a year old. These issues are being as adjudicated all the way back to when Covid started." What does this actually mean? Are they saying I was technically ineligible for some benefits but they won't make me pay anything back? Do I need to call them back or just leave it alone? Anyone dealt with something similar with these old Covid-era claims being reviewed?
I'm completely baffled by what just happened with my husband's unemployment claim. He received his EDD award letter today and it says his weekly benefit amount is $0! How is that even possible? He worked for about 6 weeks in November-December 2024 at a warehouse before they laid him off (said it was 'seasonal'). Before that job, he hadn't worked since 2019 because he was taking care of his elderly parent. Does EDD not count his recent employment because there's a big gap? The letter doesn't really explain why it's $0 - just shows all these quarters with no earnings except the recent one. Is there any point in appealing this or requesting reconsideration? I thought even minimum wage jobs qualified for something.
This whole system is such a joke honestly. They make everything SO COMPLICATED on purpose so people give up. Like why can't they just use your most recent work history automatically?? Why make people jump through all these extra hoops?? Ridiculous!
I understand the frustration, but there's actually a reason for the base period structure. It allows EDD to verify wage information with employers through quarterly tax reports. The system wasn't designed to be difficult - it's trying to balance quick processing with accurate information. The Alternate Base Period was specifically added to help people in situations like this.
UPDATE: I managed to get through to EDD this morning! The representative was actually very helpful and explained everything about the Alternate Base Period. She took the request and said we should receive a new determination letter within 10 days. She also mentioned they might contact his former employer to verify the wages. Fingers crossed this works out! Thank you everyone for your help understanding this confusing system.
Hey everyone, I just need some quick clarification on how the end-of-claim process works. I started a new job last Thursday (yay finally!) and tomorrow I'll be certifying for what should be my final two weeks. When I'm certifying, there's that option to mark that I'm no longer claiming benefits because I found work. I'm definitely going to report my new job income honestly, but I'm worried - if I mark the box to end my claim, will that somehow mess up the benefits for the days I'm still eligible for (before I started working)? I just want to make sure I get paid correctly for my last partial week. Thanks for any help!
REMEMBER they calculate by the WEEK so if ur new job pays alot more than ur weekly benefit amount u might not get anything for that partial week. its all about how much u earn in a WEEK not by day!!
This isn't entirely accurate. EDD does calculate benefits on a weekly basis, but they have a formula for partial benefits. You can earn up to $99 without any reduction in your weekly benefit amount. After that, for every dollar you earn over $99, your weekly benefit is reduced by a dollar. So you can still receive partial benefits even if you work part of a week, as long as your earnings don't exceed your weekly benefit amount plus $99.
When I ended my claim after getting a job, I made SURE to call EDD and confirm everything was processed correctly. It's worth the time because they make so many mistakes. One time they paid me twice for the same week and then sent me an overpayment notice six months later! The system is SO broken.
So I just started a new full-time position at a medical office last week (5/22/2025) and certified for my benefits yesterday. The certification covered two weeks - the week before I started (where I didn't work at all) and my first week at the new job (where I worked 40 hours). I reported everything honestly, including that I found full-time work. Here's my concern: my certification is showing as "Pending" instead of changing to "Paid" like it usually does almost instantly after I certify. I'm worried about getting the $610 for the week I didn't work at all. Is this normal when you report finding a full-time job? Do I need to call EDD to get this sorted out, or will it eventually change to paid? I'm really counting on that money for bills I had to put off while job hunting.
I'm at my wit's end trying to reopen my unemployment claim! The reopening link on UI Online is completely broken - just gives me an error page when I click it. I've been trying to call the main EDD number (800-300-5616) literally EVERY DAY for the past 3 weeks, dialing multiple times throughout the day. Either I get the 'we're experiencing high call volume' message or it just disconnects me automatically. My benefits stopped 6 weeks ago after I briefly returned to work (contract job that ended), and I'm getting desperate. My rent is due next week and I have no income coming in. Has anyone successfully reopened a claim recently? Is there a secret back door or another number I should be trying? Please help!
ANOTHER OPTION: go to ur nearest EDD office in person!!! I forgot to mention this in my first reply but my cousin did this after dealing with the same broken link garbage. She said there was a line but she got her claim reopened same day. Just bring ID and any paperwork you have about your previous claim.
Final update for anyone who finds this thread later: I DID get my claim reopened! Ended up using the Claimyr service, got connected to a specialist in about 25 minutes. The EDD rep confirmed they're having major issues with the reopening link right now and manually reopened my claim over the phone. She said I should see the option to certify within 48 hours. What a relief! Thanks everyone for your help and suggestions.
Zoe Papanikolaou
When my sister got laid off last year, she had to deal with EDD questioning something from a job she had TWO YEARS before. The whole system is designed to confuse people and make them give up on getting benefits they deserve!!! They wait years to bring up issues hoping people don't have documentation anymore!!
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Aisha Khan
While it can certainly feel that way, what's actually happening is that EDD has been overwhelmed with claims since 2020 and is still working through their backlog. These reviews are required by federal guidelines. In the OP's case, they actually decided NOT to collect on a technical overpayment, which shows there is some reasonableness in the system.
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NebulaNova
UPDATE: I finally got through to EDD this morning! The rep confirmed what many of you said - they found this tiny discrepancy from 2021, have to mark it as a technical disqualification for that period, but they're not pursuing any collection or penalties. She said I don't need to do anything else, and it won't affect any future claims. She's sending me an official notice in the mail to confirm. Such a relief! Thanks everyone for your help in deciphering that confusing voicemail!
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Yuki Ito
Glad you got it resolved! It's always better to have that official confirmation rather than wondering. Good job following up!
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