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Yo, I went through something similar a few months back! Missing employment info can definitely hold things up. Here's what worked for me: log into your UI Online account and look for any "Action Items" or notifications. Sometimes they'll let you add missing info directly through the portal. If not, you can try filing a "Request for Backdate" form - it's in the forms section. Also keep checking your inbox for any correspondence from them. The waiting sucks but hang in there! 🤞
Been in a similar boat myself! One thing that helped me was logging into UI Online and checking if there's a "Reopen Claim" or "Additional Claim Required" section. Sometimes when you miss employment info, the system flags it and creates a pathway to add the missing details. Also, if you have wage statements or pay stubs from that missing employment, have them ready - EDD loves documentation. The key is being proactive about it rather than waiting for them to reach out. Good luck getting this sorted! 🤞
What everyone is missing here is that IHSS is complicated because technically the client is your employer, but the county pays you. I had a similar issue and had to get my county IHSS office involved to confirm that what happened was essentially a termination. Make sure to tell the interviewer to contact the county IHSS program for confirmation if they have any questions. And do NOT say you quit - you didn't! The client prevented you from working your scheduled hours and then made an inappropriate demand.
Hey Mateo! I'm also an IHSS caregiver and went through something really similar last year. Your situation sounds like constructive dismissal - when an employer creates impossible working conditions that force you to leave. The fact that your client told you not to come in AND then demanded you pay someone else is completely unreasonable and not part of any IHSS agreement. A few tips for your interview: - Emphasize that you were ready, willing, and able to work your scheduled hours - Mention that the social worker confirmed the client's demand was inappropriate - Bring up that IHSS caregivers can't be required to pay other caregivers - that's not how the program works - If you have any documentation from the social worker backing you up, mention that too The interview process can be slow but most IHSS cases like yours get approved because the guidelines are pretty clear about what's reasonable. Keep certifying no matter what - you don't want to lose potential payments while waiting! Good luck with everything!
I just wanted to add my experience for anyone else who might run into this duplicate flag issue in the future. I had the same thing happen to me about a month ago - certified for my usual two weeks and suddenly saw "duplicate" status instead of "pending." Like others mentioned, it was definitely a system glitch on EDD's end, not anything I did wrong. I ended up using the online contact form through UI Online instead of calling, and surprisingly got a response within 3 business days. The representative explained that their certification system sometimes processes submissions twice during high-traffic periods, creating these false duplicate flags. They cleared it immediately and my payment processed the next day. So if anyone is having trouble getting through by phone, the online contact option might be worth trying too. Just make sure to include your specific certification weeks and explain that you only submitted once. It's such a relief to see this community helping people navigate these frustrating technical issues!
Thanks for sharing the online contact form option! I didn't even know that was available through UI Online. It's great to hear you got a response in just 3 business days - that's actually faster than what some people experienced trying to call. I really appreciate you taking the time to explain exactly what information to include in the form submission. Having multiple ways to resolve this duplicate flag issue gives me (and probably others reading this) more confidence that we can get it sorted out without too much stress. This community really is amazing for sharing these practical solutions that you just don't find in the official EDD documentation!
I'm really glad I found this thread! I've been dealing with EDD for a few months now and this is exactly the kind of real-world advice that's so hard to find anywhere else. The duplicate flag issue sounds terrifying when it first happens, but seeing how many people have successfully resolved it is really reassuring. It's frustrating that we have to become experts in navigating these system glitches just to get the benefits we're entitled to, but I'm grateful this community exists to help each other out. I'm bookmarking this discussion and the solutions mentioned (like Claimyr and the online contact form) just in case I run into similar issues. Thanks to everyone for being so generous with sharing their experiences and solutions!
I completely agree! When I first started dealing with EDD, I felt so lost navigating all these technical issues that seem to pop up constantly. This thread has been a lifesaver - it's one thing to read official EDD documentation, but it's totally different getting advice from people who've actually been through these exact situations. The duplicate flag thing would have sent me into a panic if I didn't have this context from everyone's shared experiences. It really shows the value of having a supportive community where we can help each other figure out these bureaucratic maze situations. I'm definitely keeping notes on all these solutions too - between Claimyr, the online contact form, and just knowing that these are common system glitches rather than user errors, I feel so much more prepared to handle whatever EDD throws at me next!
Hi everyone, just made a video about how to call the and reach a live human agent: https://youtu.be/-R4SqP7_JUA
I'm glad to see you were able to get through to and that they're calling you back today! For anyone else in a similar situation, it's worth noting that phone interviews are usually if missed, so don't panic. Make sure to keep your phone on and answer any calls from blocked numbers today. If you miss the callback, you can also check your online account for any updates or new correspondence about rescheduling. Good luck with your interview!
Ravi Gupta
This happened to me too! I got certification links 4 days after my appeal hearing and was so confused because my account still showed disqualified. Turns out I won! The official letter came about 10 days later. What really helped me was calling the 1-833-978-2511 number around 8:02 AM (right after they open) to get confirmation. The rep was able to tell me that my appeal decision had been entered as "favorable" even though the letter hadn't been mailed yet. Definitely certify for all those weeks - EDD won't send certification links unless they're planning to pay you. Just make sure you answer all the questions accurately since you're certifying for such a long period. Take your time with each week and don't rush through it. The backpay processing took about 3 weeks after I certified, but when it hit, it was life-changing. Sounds like you're looking at a substantial amount given that timeframe. Fingers crossed for you!
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Zoe Kyriakidou
•This is so reassuring to hear from someone who went through the exact same thing! I'm definitely going to try calling that number tomorrow morning to see if I can get some confirmation before the letter arrives. The waiting is driving me crazy but hearing all these similar success stories is giving me hope. I really appreciate you sharing the timeline details too - it helps to know what to expect for the backpay processing. A 3-week wait seems totally worth it if it means getting over a year of benefits! Thank you for the encouragement 🤞
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Fatima Al-Sayed
I'm going through something similar right now! Had my appeal hearing 3 weeks ago and just got certification links yesterday for about 8 months of back weeks. My UI Online still shows the old status too, so I totally understand the confusion and anxiety you're feeling. From everything I've read here and in other forums, it really does seem like a positive sign when they send those certification links. I've been hesitant to get my hopes up, but seeing all these success stories from people who went through the exact same sequence of events is really encouraging. I started certifying yesterday and took everyone's advice about screenshots - definitely recommend doing that for your peace of mind. I'm also planning to call that number someone mentioned to see if I can get any confirmation about my appeal status. The waiting game is absolutely brutal, but it sounds like we're both probably looking at good news based on everyone's experiences here. Keeping my fingers crossed for both of us! Please update us when you get your official decision - I'll do the same. It's so helpful to have this community to share these experiences with since the whole process is so stressful and confusing.
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Dylan Hughes
•It's so comforting to know someone else is going through this exact same situation right now! The anxiety is real - I keep refreshing my email and checking my UI Online account obsessively even though I know nothing will change until the official decision comes through. I'm planning to start certifying this afternoon and will definitely take all those screenshots. That phone number tip sounds really helpful too - maybe we can both try calling tomorrow morning and compare what we hear! I'll absolutely update this thread when I get my official decision. Having this community support makes such a huge difference during this nerve-wracking waiting period. Fingers crossed for both of us! 🤞
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