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I went through this exact same situation about 6 months ago and completely understand the stress you're feeling! Here's what worked for me: I called EDD at exactly 8:00 AM on a Wednesday (set multiple alarms lol) and got through after about 20 minutes of redialing. When I explained that I had accidentally marked incorrect income information, the agent was actually really understanding and said it happens more than you'd think. They updated my claim right there on the call and explained that since I was voluntarily correcting the mistake, there wouldn't be any penalties or issues. The key is having everything ready before you call - your claim number, SSN, exact employment dates, employer info, and the correct income amounts. The agent put detailed notes on my account about the voluntary correction, and everything was updated within about 10 days. Honestly, the anticipation and worry was way worse than the actual call! You're absolutely doing the right thing by addressing this proactively rather than hoping it goes unnoticed. They really do appreciate when people are upfront about honest mistakes. Good luck - you've got this! π
This is such a thorough and encouraging response! I really appreciate you sharing all the specific details - especially about setting multiple alarms to call at exactly 8 AM, that made me chuckle but it's actually brilliant advice. It's so reassuring to hear that the agent was understanding and that having everything organized beforehand made such a difference. Your point about the anticipation being worse than the actual call really resonates with me - I've been building this up in my head as this huge scary thing when it sounds like it's actually pretty routine for them. I'm going to write down all my employment details tonight and call tomorrow morning. Thanks for taking the time to share such a detailed account of your experience - it's exactly what I needed to hear! π
I was in a similar situation earlier this year and totally get how nerve-wracking it feels! Here's what helped me: I called EDD at 8:05 AM on a Thursday and was honest from the start about making an error on my income reporting. The agent was actually really patient and said these mistakes are more common than people think. They walked me through updating the information over the phone and made a note that it was a voluntary correction. The whole process took about 12 days to fully update in the system, but there were no penalties since I reported it myself rather than waiting for them to catch it. My advice: have your claim number, employment details (employer name, dates, income amounts), and Social Security number ready before calling. Stay calm and just explain that you realized you made an honest mistake and want to correct it ASAP. The agents deal with this stuff daily and they're way more understanding than you'd expect. You're doing exactly the right thing by being proactive about fixing it! π
This is such great advice, thank you for sharing your experience! It's really comforting to hear that the agents are patient and understanding about these kinds of mistakes. I've been worried about how to explain the situation without sounding like I was trying to be dishonest, but your approach of just being upfront about it being an honest mistake sounds perfect. Having everything organized beforehand definitely seems like the key to making the call go smoothly. I'm feeling much more confident about making that call now - thanks for the encouragement! π
Just joined this community because I'm having the EXACT same E313 error! Been stuck on this for about 6 days now and I was starting to lose my mind thinking I was the only one. Like literally everyone else here, I also had unemployment benefits during COVID (2020-2021) and can log into my regular EDD account just fine, but the moment I try to file my PFL claim - validation error every single time. Reading through all these comments has been both frustrating and oddly comforting π The pattern is so obvious now! @Ravi Malhotra your experience about the old unemployment claim still being "active" in the system makes total sense - I just checked and my 2021 claim is still showing in my claim history too even though it's been closed for ages. I'm definitely going to try the early morning calling strategy that @Esmeralda GΓ³mez mentioned and see if I can get through to a specialist who can manually clear whatever backend mess is causing this. Also going to start documenting everything with screenshots like you suggested in case I need to escalate to my assembly member's office. Thanks for creating this thread OP - it's honestly such a relief to know there are so many of us dealing with this identical issue. The EDD system is clearly broken but at least we're not going through this nightmare alone! π€
I literally just created an account because I'm having this EXACT same E313 error! This thread is like finding my people π I've been stuck on this validation error for about 4 days now and was going absolutely insane thinking something was wrong with me. Just like everyone else here, I also got unemployment during COVID (2020) and can log into my regular EDD account perfectly fine, but PFL claim? Nope, crashes every time. @Keisha Robinson @Ravi Malhotra I just checked my claim history and sure enough, my old 2020 unemployment claim is still sitting there even though it s been'done for years! This has to be the issue. I m going'to start calling first thing tomorrow morning and try to get through to someone who can manually clear this mess. Also screenshotting everything just in case I need to get my assembly member involved. Thank you all SO much for sharing your experiences - I was seriously starting to think I was losing my mind! The fact that we all have the exact same error AND the same COVID unemployment history can t be'a coincidence. Here s hoping'we can all get this sorted out soon! π
OMG I'm so relieved to find this thread! I've been dealing with the exact same E313 error for about 8 days now and was starting to think I was going crazy. Just like literally everyone else here, I also received unemployment benefits during COVID (2020-2021) and can log into my regular EDD account without any issues, but the second I try to start my PFL claim - BAM! Validation error every single time. After reading through all these comments, the pattern is SO clear - we all have previous unemployment claims that are apparently still causing conflicts in their broken system. @Ravi Malhotra thank you for sharing your experience about needing a specialist to manually clear the old claim - that gives me actual hope there's a real solution! I've tried every browser, cleared everything, used different devices, nothing works. The fact that so many of us are experiencing this identical issue with the same background (COVID unemployment) can't be a coincidence. I'm going to try the early morning calling strategy tomorrow and start documenting everything with screenshots. Thanks OP for posting this and thanks to everyone for sharing their experiences. It's honestly such a relief to know I'm not alone in this EDD nightmare! Here's hoping we can all get through to someone who actually knows how to fix this backend mess π€
Welcome to the E313 error club! π I just joined this community today because I'm having the exact same validation error - been stuck on it for about 3 days now and was starting to panic that something was seriously wrong with my application. Like literally everyone else in this thread, I also had unemployment benefits during COVID (2020) and can access my regular EDD account just fine, but the PFL claim crashes every single time with that same "unable to validate information" message. Reading through all these experiences has been such a lifesaver - the pattern is so obvious now! @Ravi Malhotra your insight about old unemployment claims still being active "in" the system makes perfect sense. I just checked my claim history and yep, my 2020 claim is still listed there even though it s'been closed forever. I m'definitely going to try the early morning calling strategy that @Esmeralda GΓ³mez mentioned and start documenting everything with screenshots. It s honestly'incredible how many of us are dealing with this identical issue - clearly their system has some serious backend problems that they need to fix! Thanks everyone for sharing your experiences, it makes this whole nightmare feel a bit less isolating π
This thread has been incredibly informative! As someone who's currently 32 weeks pregnant and starting to research maternity leave options, I had no idea about this common confusion between PFL and FMLA eligibility. I've been at my current job for about 10 months, so I was worried I might not qualify for any paid leave. But reading through everyone's experiences here, it sounds like I should be eligible for PFL benefits since I've been paying SDI taxes for the past 4 years across different employers. It's honestly shocking how many HR departments seem to mix these up. Makes me want to do my homework now before I even approach my employer about leave plans. Does anyone have recommendations for the best resources to share with HR to educate them about the differences between state PFL benefits and federal job protection laws? Thanks to everyone who shared their stories - this has been such a helpful reality check about what to expect!
Hey Sean! Great that you're researching this early - I wish I had been as proactive! For HR resources, I'd definitely recommend printing out the official EDD PFL eligibility page (edd.ca.gov has clear info) and the California DFEH fact sheets that explain the difference between wage replacement and job protection. Also, the Labor Commissioner's office has some good one-page summaries that break down California's various leave laws. Having those official government sources really helped when I had to explain the distinction to my employer. You're absolutely right that if you've been paying SDI for 4 years, you should be totally fine for PFL benefits regardless of your current job tenure. Just make sure to keep records of those conversations with HR - documentation saved me a lot of headaches later!
As a new parent who went through this same confusion, I can't emphasize enough how important it is to trust the official EDD sources over your employer's interpretation! I was in almost the exact same boat - only 9 months at my company when I had my baby, and my HR person kept insisting I wouldn't get paid leave. Thankfully I found communities like this one that helped me understand the difference between PFL wage replacement and FMLA job protection. The key thing to remember is that California PFL is funded by YOUR payroll deductions into SDI - it has nothing to do with your employer or how long you've worked there. As long as you've been paying into the system during your base period, you're entitled to those benefits. I ended up filing online through the EDD portal and got approved within about 10 days. The whole process was much smoother than I expected, especially after all the confusion from my employer. One tip: when you file your PFL claim, make sure you have your baby's birth certificate ready to upload. Also, if you haven't already, you might want to send your employer a brief email clarifying that you'll be taking state PFL benefits (not company leave) so there's no confusion about the source of your wage replacement. Enjoy this precious bonding time with your little one - you've absolutely earned it through your SDI contributions!
I went through this exact situation 8 months ago! Had complications after delivery and needed extended disability before transitioning to PFL. The consensus here is absolutely correct - DO NOT file for PFL until your disability extension is fully processed and approved. I made the mistake of filing PFL early thinking it would help avoid gaps, but it immediately terminated my disability claim and I had to fight for weeks to get it reinstated. The system treats PFL filing as an automatic signal that you're ready to transition from medical leave to bonding leave. Wait for your doctor's office to submit the extension paperwork, then file PFL after that period ends. Your benefits will be backdated so you won't lose any money, just might have to wait a bit longer for payments. Trust me, the patience is worth avoiding the nightmare of having to fix a premature PFL filing!
Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through the exact same situation. I was getting so anxious about the timing, but hearing that multiple people made the mistake of filing PFL too early really reinforces that waiting is the right move. I'll definitely be patient and wait for the extension to be fully processed first. Did you have any issues with the backdating process, or did it go smoothly once everything was sorted out?
I'm dealing with a similar situation right now - 4 weeks postpartum with complications that need extended disability. Reading everyone's experiences here is so helpful! I was leaning toward filing PFL early to avoid gaps but now I'm definitely going to wait. One question though - if my doctor's office is being slow with the extension paperwork and my current disability period ends before they submit it, will there be a gap in payments? Or does EDD have some kind of grace period for medical extensions? Really don't want to end up with no income while waiting for doctors to get their act together!
I'm in almost the exact same boat as you! 5 weeks postpartum with complications here. From what I've gathered reading through all these responses, it sounds like as long as your doctor certifies that the medical need existed during the gap period, EDD should backdate the payments even if there's a delay in submitting the paperwork. But honestly, I'd try calling your doctor's office daily to push them on the extension submission - that seems to be the biggest bottleneck for all of us. The stress of potentially having no income while waiting for slow medical offices is real! Hang in there, we'll get through this bureaucratic maze somehow.
Rajiv Kumar
I'm currently preparing for maternity leave and my employer has a similar supplemental pay policy, so this thread has been incredibly helpful! Reading through everyone's experiences is giving me so much confidence about how to handle this properly. From what I'm gathering, the main things to focus on are: 1) making sure employer payments are coded correctly as supplemental benefits (not wages), 2) keeping detailed records of all payments, and 3) applying for PFL about a week before SDI ends. @StarStrider - it sounds like you're handling everything perfectly! The fact that you caught the payroll error early and are getting HR to fix it with proper documentation shows you're on top of things. One question for those who've been through this - when you create that tracking spreadsheet everyone mentions, do you also include dates when you certified and any communication with EDD/HR? I'm trying to figure out what level of detail would be most helpful to track from the beginning. Thanks to everyone who's shared their experiences here - this is exactly the kind of real-world advice that's impossible to find anywhere else! π
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TommyKapitz
β’@Rajiv Kumar Great question about the spreadsheet details! I m'new to this community but have been following this thread closely as I m'in a similar situation. From what I ve'gleaned from everyone s'advice, I think tracking certification dates and any EDD/HR communication would definitely be smart. I m'planning to include columns for: date, EDD payment amount, employer supplement amount, how it was coded on paystub, certification dates, and a notes section for any communications or issues. Seems like having that complete picture would be super helpful if any questions come up later. @StarStrider - your proactive approach is inspiring! I m'also dealing with employer supplemental pay concerns and this whole thread has been such a goldmine of practical advice. The consensus seems to be that you re'handling everything exactly right. Wishing you the smoothest possible transition to PFL! Thanks everyone for creating such a supportive and informative discussion. As a newcomer here, I m'blown away by how generous people are with sharing their real experiences. This is exactly what we need when navigating these complex government systems! π
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Debra Bai
I'm currently navigating a very similar situation and this thread has been incredibly reassuring! My employer also provides supplemental pay to bring state benefits up to 100% of salary, and I was worried about potential complications. What I've learned from my HR department is that the key is proper coding on paystubs - these payments need to show up as "supplemental disability benefits" or similar, NOT as regular wages. When you certify for PFL, you'll report them as "other benefits received" but they won't reduce your state payments since you're not actually working. @StarStrider - you're handling this perfectly! Getting HR to fix that accidental paycheck coding and document the error is exactly the right move. I had a similar payroll mix-up early on and once they corrected it with proper documentation, there were no issues. Your timing for filing PFL sounds spot-on too. Most people here seem to recommend applying about a week before SDI ends, which aligns with your weekend/Monday plan. One tip that's helped me stay organized: I started tracking everything in a simple spreadsheet - dates, EDD amounts, employer supplement amounts, how they're coded on paystubs, and any relevant communications. It's been a lifesaver for keeping everything straight and will make certification much easier. Don't stress too much - the system is designed to handle employer supplemental benefits during leave. You're being proactive about documentation which puts you in a great position. You've got this! πͺ
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Mei-Ling Chen
β’@Debra Bai Thank you for sharing your experience! It s'so helpful to hear from someone currently going through this process. Your spreadsheet tracking system sounds like exactly what I need to implement - I keep seeing this recommendation throughout the thread and clearly it s'a game-changer for staying organized. I m'curious about one thing - when you track the employer supplement amounts in your spreadsheet, do you record the gross amount or the net amount after taxes are taken out? I want to make sure I m'capturing the right numbers for when I need to report during PFL certification. Also, did your HR department proactively communicate with you about how they code the supplemental payments, or did you have to ask them specifically? I m'wondering if I should follow up with my HR to make sure we re'both on the same page about the coding going forward. Thanks for the encouragement and practical advice! This community has been such a lifeline during what initially felt like an overwhelming and confusing process. It s'amazing how much clearer everything becomes when you hear from people who ve'actually navigated this successfully. π
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