< Back to California Disability

Sophia Clark

EDD SDI sent me to an independent medical exam - will my payments stop before appointment?

I just received the 'Request for independent medical examination' form from EDD and I'm really confused about what happens next. The doctor they assigned me to can't see me until June 17, 2025 (over a month away!). I called EDD twice today and got completely different answers about my benefits during this waiting period. First rep told me: Keep certifying with my regular doctor monthly and my payments will continue normally until the day before the exam (June 16). Then the exam will determine if I qualify to continue receiving disability. Second rep told me: My payments will STOP IMMEDIATELY until I complete the independent medical exam. I'm freaking out because I can't go without income for over a month! Has anyone dealt with this independent medical exam situation before? Will my payments really stop now or continue until the exam date? I depend on this disability income for rent and medication.

omg same thing hapened to me last year!! EDD is the WORST with giving different info to people. in my case the FIRST rep was correct - my payments DID continue until I had the exam. but make sure ur regular doctor continues sending in ur monthly certifications on time or they WILL stop payments. the wait for my indpendent exam was like 6 weeks and they paid me the whole time.

0 coins

Sophia Clark

•

Thank you!!! That gives me some relief. Did you have to do anything special to make sure the payments continued? I'm going to see my regular doctor next week for my usual certification.

0 coins

Madison Allen

•

The policy is that your benefits should continue until the independent medical examination as long as you maintain proper certification with your regular physician. The second representative was incorrect. The purpose of the independent exam is to verify your ongoing disability condition, not to suspend benefits before the assessment occurs. Make sure to: 1. Continue seeing your regular doctor for certifications as scheduled 2. Document the name of any EDD representative who tells you payments will stop 3. If payments do stop before your exam, contact EDD immediately and reference their own policy Keep a copy of the independent medical exam request form for your records. The law is clear that you remain eligible for benefits until determined otherwise.

0 coins

Sophia Clark

•

This is so helpful, thank you. I'll make sure to write down the names of any reps I talk to from now on. Is there a specific policy number or something I can reference if they try to stop my payments?

0 coins

Joshua Wood

•

i had my payments stop completely when i got that form. they said i needed the exam before they would continue. took 8 weeks to get in and no backpay either. depends on which supervisor is handling ur case i think

0 coins

when did this happen? thats totally different from wat happened to me last year! did u keep certifying with ur regular doctor during that time?

0 coins

Joshua Wood

•

yea this was like 3 months ago. kept seeing my reg doc but they still stopped payments said it was "pending medical review" the whole time

0 coins

Justin Evans

•

I've been having tge EXACT same problem with EDD! The inconsistency is so frustrating. I just wanted to share my experience trying to reach them - I was getting absolutely nowhere with the regular phone line (hung up on 6 times!!). Then someone at my doctor's office told me about Claimyr (claimyr.com) - they have this service that gets you through to an actual EDD representative quickly. I was skeptical but they have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd I got through to an actual supervisor who confirmed that payments SHOULD continue until the exam as long as your regular doctor keeps certifying. Get it in writing if you can!

0 coins

Sophia Clark

•

I hadn't heard of this service before. Did they actually get you through to someone who could help? I've been hung up on so many times I'm about to lose my mind.

0 coins

Justin Evans

•

Yes! It took like 20 minutes instead of spending all day redialing and getting hung up on. The supervisor I spoke with actually made notes in my file about continuing payments until the exam.

0 coins

Emily Parker

•

The EDD procedure manual actually covers this exact situation. When you're scheduled for an independent medical examination (IME), your benefits should continue without interruption until the exam date, provided that: 1. You continue to have your treating physician submit timely certifications 2. There are no other issues with your claim (like missing forms) 3. The IME was requested as part of a routine review, not due to suspected fraud Printing out your appointment confirmation and keeping detailed records of all communications is essential. Unfortunately, many frontline representatives aren't properly trained on this specific situation. If your payments do stop, immediately request a formal review by a claim examiner (not just a regular representative).

0 coins

Joshua Wood

•

where can u find this procedure manual? i couldnt find anything when i was dealing with this

0 coins

Emily Parker

•

The complete manual isn't publicly available, but you can reference California Code of Regulations, Title 22, Section 2706-2 which covers continued payments during medical review periods. You can also file a formal information request with EDD citing the California Public Records Act if you need documentation for an appeal.

0 coins

Ezra Collins

•

I went through this in February. Here's what ACTUALLY happens: they're SUPPOSED to continue your payments but the computer system often automatically flags your account when the IME request is generated. This happened to me and my payments stopped for 2 weeks until I got someone to manually override it. The most important thing is to keep certifying with your regular doctor AND call EDD at least once a week to make sure your claim isn't stuck. If payments stop, ask specifically for a "medical review bypass" until your IME appointment. Many reps don't know this is possible unless you specifically ask for it! Also after your IME, call EDD within 48 hours to make sure they received the results - the doctors are notoriously slow about sending them in.

0 coins

Sophia Clark

•

Thank you - this is really helpful! I'll ask specifically for that medical review bypass if my payments stop. I'm going to call again tomorrow and try to get to a supervisor.

0 coins

Anyone know if this is the same for pregnancy disability? I got the same form but I'm 32 weeks pregnant so obviously they can see I'm actually pregnant when I go in lol. Kinda ridiculous they're making me do this.

0 coins

Ezra Collins

•

Pregnancy disability follows slightly different rules. They rarely request IMEs for standard pregnancy claims unless there are complications. You might want to ask if this was sent in error - sometimes their system automatically generates these notices based on duration rather than claim type.

0 coins

Sophia Clark

•

UPDATE: I called again today and got a supervisor (took forever). She confirmed that my payments WILL continue as long as my regular doctor keeps certifying me monthly. She said the second rep I talked to was confusing IME requests with fraud investigations (which DO cause immediate payment stops). She made notes in my file and gave me a reference number. She also said to call back if any payment is delayed by more than 3 days. Thank you all for your help! This has been so stressful.

0 coins

Madison Allen

•

Great news! Always get a reference number and the name of the supervisor you speak with. This will be invaluable if you encounter any issues before your IME appointment. Make sure your doctor knows about the upcoming independent exam as well - sometimes they can provide additional documentation that helps streamline the process.

0 coins

so glad it worked out!! the stress of dealing with EDD is sometimes worse than whatever medical condition put us on disability in the first place lol

0 coins

This is such valuable information for anyone going through the IME process! I'm dealing with a similar situation right now - got my IME notice last week and my appointment isn't until late May. Reading through everyone's experiences here really helps clarify what to expect. One thing I wanted to add based on my research: if you're having trouble getting consistent information from EDD phone reps, you can also submit questions through their "Ask EDD" online portal. Sometimes the written responses are more accurate than what you get over the phone, and you have documentation of their official answer. Also, for anyone worried about the actual IME appointment itself - from what I've read, these exams are usually pretty straightforward. The doctor just needs to verify your condition and limitations. Bring any recent test results or documentation from your regular doctor if you have them. Thanks again to everyone who shared their experiences - it really helps to know we're not alone in dealing with EDD's confusing processes!

0 coins

California Disability AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
43,605 users helped today