EDD: How long to get connected for continued benefit payment update?

I found a way to solve long EDD benefit payment waits, watch this: https://www.youtube.com/watch?v=uN2_LuLwiPU

Ugh, I feel your pain. I've been trying to get through for DAYS. It's like they don't want us to actually talk to anyone 🙄

Pro tip: call right when they open. I usually get through within 30 minutes if I start dialing at 7:59 AM

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video for more info: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned after dealing with this for months: • Be persistent. Sometimes you gotta call multiple times a day. • Have all your info ready when you call. They'll ask for your SSN, claim ID, etc. • Be polite to the rep when you get through. They're probably stressed too. • If one rep can't help, politely ask to speak to a supervisor. • Keep a log of who you talked to and when. It helps if you need to follow up. • Check your online account regularly for updates. • If all else fails, reach out to your local assemblymember's office. They can sometimes expedite things. Hope this helps someone! We're all in this together. 💪

Anyone else notice that the hold music is like, the most depressing thing ever? It's like they WANT us to hang up 🤣

I've been waiting for an update for 3 weeks now. Starting to feel like I'm shouting into the void. This system is so broken

Has anyone tried reaching out on social media? I've heard some people have had luck getting responses that way