EDD: How long to get connected for continued benefit payment update?
Hey everyone, I'm trying to get an update on my continued benefit payments. Anyone know how long it usually takes to get connected to someone? I've been waiting for a while now and I'm getting a bit anxious. Any tips or experiences to share?
19 comments
Tom Maxon
I found a way to solve long EDD benefit payment waits, watch this: https://www.youtube.com/watch?v=uN2_LuLwiPU
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Jay Lincoln
Ugh, I feel your pain. I've been trying to get through for DAYS. It's like they don't want us to actually talk to anyone š
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Jessica Suarez
Same here! I swear they make it difficult on purpose. Anyone else think the system is designed to frustrate us?
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Marcus Williams
Guys, lets not jump to conclusions. The system is overloaded, theyve probably got thousands of calls coming in every day
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Jay Lincoln
@profile 3 Found the EDD employee š
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Lily Young
Pro tip: call right when they open. I usually get through within 30 minutes if I start dialing at 7:59 AM
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Kennedy Morrison
This! Early bird gets the worm... or in this case, an actual human on the line lol
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Wesley Hallow
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video for more info: https://youtu.be/1X-mEsLtbmQ
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Justin Chang
Sounds too good to be true. Has anyone else tried this?
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Grace Thomas
$20??? That's ridiculous, we shouldn't have to pay to get basic service!
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Wesley Hallow
I get the skepticism, but it seriously saved me hours of frustration. Worth every penny imho
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Hunter Brighton
Here's what I've learned after dealing with this for months: ā¢ Be persistent. Sometimes you gotta call multiple times a day. ā¢ Have all your info ready when you call. They'll ask for your SSN, claim ID, etc. ā¢ Be polite to the rep when you get through. They're probably stressed too. ā¢ If one rep can't help, politely ask to speak to a supervisor. ā¢ Keep a log of who you talked to and when. It helps if you need to follow up. ā¢ Check your online account regularly for updates. ā¢ If all else fails, reach out to your local assemblymember's office. They can sometimes expedite things. Hope this helps someone! We're all in this together. šŖ
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Dylan Baskin
This is gold! Thanks for sharing your experience. Gonna try the assemblymember tip tomorrow
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Lauren Wood
Great advice! One more tip: if you get disconnected, call back immediately. Sometimes you can get right back in the queue
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Ellie Lopez
Anyone else notice that the hold music is like, the most depressing thing ever? It's like they WANT us to hang up š¤£
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Chad Winthrope
I've been waiting for an update for 3 weeks now. Starting to feel like I'm shouting into the void. This system is so broken
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Paige Cantoni
Hang in there, friend. It's tough but you're not alone in this. Sending good vibes your way ā¤ļø
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Kylo Ren
Has anyone tried reaching out on social media? I've heard some people have had luck getting responses that way
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Nina Fitzgerald
I tried tweeting at them once. Got a generic response telling me to call the same number I've been trying for weeks š¤”
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