EDD: 6+ hour hold times for certifications and payments. Any tips?
Been waiting on hold with EDD since 8:30 this morning. It's now 2:30 PM and still nothing. Anyone else experiencing these ridiculous wait times? I'm hoping they call back today or early tomorrow, but at this point, who knows. This is getting so frustrating!
26 comments
Tyrone Hill
Welcome to the club, buddy. I've been trying to get through for weeks now. It's like they're purposely making it impossible to reach a human being. 🤦♂️
0 coins
Toot-n-Mighty
Weeks? You're lucky. I've been at this for MONTHS. It's like trying to win the lottery at this point.
0 coins
6M
Lena Kowalski
Have you guys tried calling right when they open? I heard that's the best time to get through.
0 coins
6M
Tyrone Hill
Tried that. No luck. It's always either busy or I'm on hold until they close. This system is broken af
0 coins
6M
Write a comment...
DeShawn Washington
I feel your pain. The EDD system is a complete joke. I've had better luck talking to a brick wall than getting through to them. Keep trying though, eventually you'll get lucky... maybe. 🙄
0 coins
Write a comment...
Mei-Ling Chen
Hey, I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
0 coins
Sofía Rodríguez
Sounds too good to be true. Has anyone else tried this?
0 coins
6M
Aiden O'Connor
$20? That's steep. But I guess if it works... 🤔
0 coins
6M
Mei-Ling Chen
I know it sounds sketchy, but I swear it worked for me. Saved me hours of frustration. Worth every penny imo
0 coins
6M
Zoe Papadopoulos
Is this even legal? Seems like it might be against EDD rules or something.
0 coins
6M
Mei-Ling Chen
As far as I know, it's totally legit. It's just automating the hold process. You still talk to a real EDD agent at the end.
0 coins
5M
Write a comment...
Jamal Brown
Pro tip: Try calling on Wednesdays around 3 PM. For some reason, I've had the most luck getting through then. Also, make sure you have all your docs ready when you finally do get someone. Good luck!
0 coins
Fatima Al-Rashid
Wednesday at 3? That's oddly specific. Why do you think that works better?
0 coins
6M
Jamal Brown
Honestly, idk why. Just noticed a pattern after months of calling. Maybe they have more staff then or something? 🤷♀️
0 coins
6M
Write a comment...
Giovanni Rossi
Ugh, the EDD is such a mess right now. I've been trying to get my certifications sorted for weeks. Here's what I've learned: • Persistence is key. Keep calling, even if it feels hopeless. • Use the online portal as much as possible for basic stuff. • If you do get through, ask for a direct number or extension for follow-ups. • Document EVERYTHING. Names, dates, what was discussed. • Consider reaching out to your local assembly member's office. They can sometimes help. • Check your spam folder regularly. Sometimes important emails end up there. Hang in there, everyone. We're all in the same sinking boat. 💪
0 coins
Aaliyah Jackson
This is gold. Thanks for sharing your experience!
0 coins
6M
KylieRose
Wait, assembly members can help with EDD stuff? How does that work?
0 coins
6M
Giovanni Rossi
Yep! They have liaisons who can sometimes cut through the red tape. Google your district and reach out. Can't hurt to try!
0 coins
5M
Write a comment...
Miguel Hernández
Am I the only one who thinks its ridiculous that we even have to jump through all these hoops? The system is clearly broken. We need to demand better from our government. This is our money, after all! 😤
0 coins
Sasha Ivanov
Preach! 🙌 Maybe we should start a petition or something.
0 coins
5M
Liam Murphy
Good luck with that. Government's gonna government. 🙄
0 coins
5M
Write a comment...
Amara Okafor
Has anyone tried using the UI Online mobile app? I heard it's supposed to be faster for certifications and stuff.
0 coins
CaptainAwesome
I tried it. It's okay for basic things, but anything complicated still requires calling in. 😑
0 coins
5M
Write a comment...
Yuki Tanaka
Plot twist: What if there are no actual EDD employees and it's just a room full of parrots trained to say "Please hold" on repeat? 🦜🤣
0 coins
Esmeralda Gómez
Lol, that would explain a lot actually
0 coins
5M
Klaus Schmidt
Nah, parrots would be more efficient 😂
0 coins
5M
Write a comment...