Can't find EDD SDI customer service phone number - HELP!

The disability number is 1-800-480-3287. Their hours are Monday-Friday 8am-5pm. Good luck getting through tho, I've been calling for like a week straight and can't get anyone!

For Disability Insurance (SDI) claims, you should call 1-800-480-3287 (English) or 1-866-658-8846 (Spanish). They're open M-F, 8am to 5pm. Just a heads up - many people have trouble getting through because of the high call volume. I recommend calling right when they open at 8am for the best chance of reaching someone. Also, make sure you have your claim ID number ready when you call. If you're specifically checking if they received your doctor's certification, you might also want to ask your doctor's office if they've received any confirmation that it was successfully submitted.

The regular EDD Disability number never works I wasted 4 days trying to get thru last month!!! Was on hold for 2 hours then it hung up on me TWICE!!! So frustrating 😡

why do ppl always mix up unemployment and disability??? there totally different programs!! unemployment is when u lose ur job and disability is when ur sick or injured and cant work!! the websites and phone numbers are different!

I've been on SDI for pregnancy disability since January, and I had the same issue trying to find the right phone number. The main Disability number is 1-800-480-3287. Here's what I found worked best for getting through: 1. Call exactly at 8:00 AM when they open 2. If you get the message about high call volume, hang up and immediately call again 3. Keep trying this pattern for about 15-20 minutes I've managed to get through twice using this method. Also, make sure you have your claim ID, last 4 of SSN, and the exact date you filed ready before you call. They'll ask for this information right away. Regarding your doctor's certification - sometimes the medical forms get separated from your claim in their system. If it's been more than 10 business days since your doctor submitted it, definitely keep calling until you can speak with someone.

my sister works at edd (not in disability tho) and she says the best time to call is wednesday afternoons cuz thats when they have the most staff and least calls

Just to clarify something important: there are actually different numbers depending on what specific SDI issue you have: - General Disability Questions: 1-800-480-3287 - Paid Family Leave: 1-877-238-4373 - SDI Online Technical Support: 1-855-342-3645 Since you're checking on your claim status and doctor certification, the first number is the right one. But keep in mind, many representatives are still working remotely, which has made getting through even harder in 2025 than it was before. If you continue having trouble reaching someone, you can also try sending a secure message through your SDI Online account. Go to "Contact SDI" and select "Claim Questions" as the subject. While it's not as immediate as a phone call, they've been responding within 3-5 business days lately.

I've been dealing with EDD SDI for my own disability claim and found a few additional tips that might help: If you're still having trouble getting through on the main disability line (1-800-480-3287), try calling your local EDD office directly. Many people don't know that some local offices can help with disability questions too, not just unemployment. You can find your local office on the EDD website. Also, I noticed you mentioned your claim just shows "pending" - this is actually normal for the first few weeks after filing, especially if they're waiting for medical documentation. But since it's been over a month since your surgery, definitely keep pushing to speak with someone. One more thing - if your doctor submitted the certification electronically, ask them for the confirmation number or receipt. When you do get through to EDD, having that confirmation number can help them locate your medical forms faster in their system. Hope this helps and you get through soon! The waiting is so stressful when you're already dealing with recovery.