Can't reach EDD SDI after 2 weeks of calling - filed claim 11/03 and now desperate

Same boat here! Filed my pregnancy disability claim back in October and STILL can't get through. Their phone system is a JOKE!!! I've tried calling exactly at 8:00 am when they open and at different times throughout the day. Always the same result - 'due to high call volume' blah blah then disconnect. So frustrating when you're stressed about money already!

I was in the same situation last month after my carpal tunnel surgery. What worked for me was using Claimyr - it's a service that basically gets you through to an actual EDD representative! I was skeptical at first but was desperate after 3 weeks of trying. They got me connected to a live agent in about 20 minutes. Check out their website claimyr.com - they have a video that shows how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd Once I finally talked to someone, I found out there was a discrepancy between my doctor's diagnosis code and what they entered in the system. They fixed it while I was on the phone and my claim was processed within 48 hours after that.

It's definitely legitimate - not a scam. They basically use technology to navigate the EDD phone system and hold your place in line. I was desperate enough to try anything after weeks of calling. The peace of mind was worth it to me, but totally understand being skeptical.

I've worked with SDI claims for over 8 years, and here are some things to try before paying for any services: 1. Double-check your SDI Online account is fully set up and verified. Sometimes people miss verification steps. 2. Ensure your doctor used the correct EDD account number when submitting certification. One wrong digit can cause delays. 3. Call at 7:58am - literally 2 minutes before they open. This increases your chances. 4. Use the Contact EDD function in your SDI Online account to send a message. While responses can take 5-7 days, they do eventually respond. 5. If it's been more than 14 days since your doctor submitted certification, request that your doctor's office contact EDD directly through their medical provider portal. Also, November can be extremely busy with holiday staffing shortages. This isn't helpful for your current situation, but explains why it's particularly difficult right now.

u can also try the disability office that's closest to ur home. go in person!! that's what i did after 3 weeks of calling. took half a day but finally got it sorted. they dont advertise this option but some offices will see u in person if u show up.

I HATE the EDD system with every fiber of my being!!! Been dealing with them for 3 months on my claim and it's been nothing but problems. They lost my paperwork TWICE and then had the nerve to tell me I needed to have my doctor resubmit everything. Meanwhile I'm struggling to buy groceries and pay my electric bill. The system is DELIBERATELY designed to frustrate people into giving up. They're hoping you'll just stop trying so they don't have to pay your benefits. It's criminal what they're doing to disabled workers who have PAID INTO THIS SYSTEM our entire working lives!!!!!

i had this same issue back in september... kept calling and calling and nothing. what i did was contact my state assembly person and their office actually has liaisons who can help!! they contacted edd on my behalf and suddenly my claim got processed within 3 days. not sure what district youre in but google your state assembly rep and see if they can help. good luck!

I finally got through!!! After trying the Claimyr service that someone mentioned above, I was connected to an agent within about 25 minutes. Turns out there WAS an issue with my doctor's certification - they submitted it with my birthdate off by one day so the system couldn't match it to my claim. The agent was able to override it and manually match it to my claim while I was on the phone. She said I should see payment within 3-5 business days. Such a relief! Just wanted to update everyone in case it helps someone else.

when i filed last year i found out if u call exactly at 1:13pm there's some kind of system reset and u can sometimes get through... worked for me after 2 weeks of trying! might be worth a shot