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Alana Willis

CalWORKs processing time after submitting verification docs + payment amount for family of 5?

Just finished my CalWORKs appointment and turned in all the verification documents they requested (pay stubs, birth certificates, school enrollment). The worker didn't tell me how long it would take for approval now. Does anyone know the typical processing time after submitting everything? I'm really anxious because rent is due in 2 weeks. Also, could someone tell me approximately how much Cash Aid a family of 5 would receive? It's me, my partner, and 3 kids (ages 8, 6, and 1). I'm working part-time (about 20 hours/week at $17/hour) and my partner just lost their job last month. Just trying to figure out if we'll get enough to cover rent while we get back on our feet.

After you submit all verification documents, it typically takes 7-10 business days for them to process everything and make a decision. This can vary by county though - some process faster while others might take the full 30 days they're technically allowed. For a family of 5 in 2025, the maximum CalWORKs grant amount would be around $1,356, but since you're working part-time, they'll calculate something called the "earned income disregard" where they don't count the first $450 of income, then reduce your grant by 50 cents for every dollar you earn after that. So with your income, you'd probably get somewhere between $700-900 in Cash Aid depending on your exact earnings and any other income sources. Make sure they process your childcare assistance application too - that's often overlooked but super important if you're working!

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Thank you soooo much for the detailed info! The worker didn't explain any of this to me. Do you know if they backdate payments if it takes longer than 10 days? Also, what's this childcare assistance you mentioned? My worker didn't say anything about that and I'm definitely going to need help with childcare for my 1-year-old when I'm at work.

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they took almost 3 WEEKS with mine even after i submitted everything!!!! kept sayin they needed to "verify" stuff that i already gave them 🙄 the county is so slow and they dont care if ur rent is due. make sure u call and bug them every few days or they'll just let ur application sit there

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Ugh that's what I'm afraid of. I've been trying to call but can't get through to anyone. Just the automated system that tells me my case is "pending" with no other info.

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I used this service called Claimyr to get through to an actual person at my county office when I was in a similar situation last month. You just go to claimyr.com and they'll call the office for you and get you connected with an actual worker instead of waiting on hold forever. They have a video showing how it works at https://youtu.be/jzISHxCPLwE - totally worth it because I was able to check on my documents and they found out they were missing one of my pay stubs that I definitely submitted. Got approved two days later!

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Does this actually work? I've been calling San Bernardino county for DAYS and they just disconnect me after 45 minutes on hold. So frustrating. I'll try anything at this point.

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my sister got calworks for her and her 4 kids i think she gets like $1500 a month but shes not working at all. they calculate it weird if ur working

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The amount does vary based on income and exact family composition. For 2025, a family of 5 with no income would get a maximum grant of approximately $1,356 (this varies slightly by county and region). For someone working part-time, they apply the income disregard formula: they don't count the first $450 of earned income, then reduce the grant by 50% of the remaining earnings. So if someone earns $1,400/month, they don't count the first $450, leaving $950. They reduce the grant by $475 (50% of $950), so from $1,356 down to about $881. OP - make sure you also apply for CalFresh (food stamps) if you haven't already, as that's a separate benefit that can provide additional assistance for your family.

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When I submitted my verification docs last year, they told me 30 days but approved me in 2 weeks. HOWEVER I had to call them 5 times because they kept saying they were "missing" documents I KNOW I submitted!!! So frustrating!!! Write down EVERYTHING you submit and get receipts if possible!!! The system is designed to discourage people I swear. As for family of 5, I'm a family of 3 and get about $800/month with part-time income similar to yours. But I think they increased the amounts for 2025 so you should get more.

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I didn't get any receipts for the documents I submitted 😫 The worker just took them and said "ok that's everything" and rushed me out the door. I'll definitely keep calling to check the status.

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Just to clarify some important points: 1) Processing time: Counties have up to 30 days from your application date to make a determination, but typically complete it sooner if all verification is submitted. Always follow up if it's been more than 10 business days. 2) Family of 5 payment: The maximum aid payment (MAP) for a family of 5 in 2025 with no income is approximately $1,356, but this will be reduced based on your reported earnings using the earned income disregard formula. 3) Childcare assistance: As a CalWORKs participant who is working, you absolutely qualify for childcare assistance! This is called "Child Care Payment Program" and covers most or all of your childcare costs. You need to complete a CCP 1 form - ask your worker about this immediately! 4) Backdating: Yes, they will backdate your benefits to the application date if you're approved, so you won't lose money due to processing delays. I recommend calling your county office to confirm they received all your documents and to specifically ask about childcare assistance, as this is often overlooked.

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Thank you so much! I had no idea about the childcare program - that would be a HUGE help. I'll definitely ask specifically about the CCP 1 form when I call. Do you happen to know if there's an income limit for the childcare assistance separate from CalWORKs eligibility?

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calworks has gotten worse with processing times since covid i swear. took them 25 days for me and i kept getting different answers every time i called. one person said they had everything then next person said they were missing stuff. its like they dont even look at ur file b4 talking to u. and for family of 5 payment my neighbor gets like $1100 i think for her and 4 kids but she works a little bit

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RIGHT??? it's like nobody knows what's going on and they just make up answers when you call!!! i got told 3 different things by 3 different workers about my verification docs. one said they had everything, one said they were missing stuff, and another couldn't even find my case!!! THE SYSTEM IS BROKEN!!!

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I just wanted to follow up on the childcare question since it's important. The CalWORKs Child Care Program has three stages: Stage 1: When you're just starting CalWORKs and working/in training Stage 2: When you've been stable on CalWORKs for a while Stage 3: When you no longer receive Cash Aid but still need childcare (for up to 24 months) You'll start in Stage 1, and there's no separate income test - if you qualify for CalWORKs and are working, you qualify for childcare assistance. The program will pay your childcare provider directly. You'll need to find a provider that accepts CalWORKs payments (most do), and complete the CCP 1 form. This benefit is incredibly valuable - it can cover full-time childcare costs that would otherwise be $1,000+ per month for your 1-year-old!

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This is such helpful information! I'm definitely going to ask about this. My sister was watching my 1-year-old while I work, but she just got a job too so I've been panicking about childcare. Do you know if they'll pay my sister if she continues to watch my child part-time, or does it have to be a licensed provider?

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Regarding your question about family childcare providers - yes, CalWORKs can pay a family member (like your sister) as a license-exempt provider, though the rate is lower than for licensed providers. Your sister would need to complete a background check and some basic health and safety requirements. Also, I noticed in your original post you mentioned a family of 5 with your partner. Just to clarify, if your partner is the biological parent of any of your children, their income will also be counted in calculating your grant amount, even if they recently lost their job. If they received any unemployment benefits, that would be counted as well. For the fastest resolution, I strongly recommend trying to speak directly with your worker to confirm everything is in order rather than waiting and hoping. Processing can sometimes get stuck on small issues that could be resolved quickly.

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Yes, my partner is the father of all three kids. He applied for unemployment but hasn't received any payments yet. I told the worker about that during the interview. I'll definitely call to make sure everything is moving forward. Thanks for all the information!

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If you're struggling to get through on the phone, definitely try Claimyr. I've used it three times now for different benefit issues and always got through to someone who could actually help. The last time I called normally, I was on hold for TWO HOURS and then got disconnected! With Claimyr I was talking to a worker in about 10 minutes. Huge difference.

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I'm definitely going to try this. I spent an hour on hold yesterday and then the call dropped. So frustrating when you're trying to figure out if you'll be able to pay rent!

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Hey Alana! I just went through this same process about 6 weeks ago with my family of 4. A few quick tips that might help: 1) Call first thing in the morning (like 8:00-8:30 AM) - I had way better luck getting through then vs afternoon when lines are swamped. 2) Keep a log of every call you make with date/time and who you spoke with. This saved me when they claimed I never called about missing documents. 3) Ask for your worker's direct extension if possible - some counties allow this and it bypasses the main phone tree. 4) If you submitted everything in person, there should be a case number on any paperwork they gave you. Use that when calling to help them locate your file faster. The waiting is the worst part, especially when rent is looming. But most people I know got approved within 2-3 weeks once they had all docs. Hang in there! And definitely ask about that childcare assistance - it's a game changer for working parents.

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Hi Alana! I went through CalWORKs approval last year and wanted to share what worked for me. The processing time really varies - I got approved in 12 days but my friend in the same county took almost a month because they kept "losing" her documents. A few things that helped me: - I made copies of EVERYTHING before submitting and kept them in a folder - I got the worker's name and wrote down the date/time I submitted docs - I called every 3-4 days to check status (annoying but necessary!) For payment amounts, I have 3 kids and was working about 15 hours/week at $16/hour. I ended up getting around $950/month in cash aid. The calculation is confusing but basically they don't count your first $450 in earnings, then reduce your grant by half of whatever you earn above that. Also - and this is SUPER important - make sure you ask about CalFresh (food stamps) if you haven't already applied! That's separate from CalWORKs and can add another $500-800/month for a family your size. And yes, definitely ask about childcare assistance - that program literally saved me hundreds per month! Don't let them rush you or make you feel like you're bothering them. This is YOUR benefit and you have every right to know what's happening with your case. Good luck!

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Thank you so much Aileen! This is exactly the kind of detailed advice I needed. I'm kicking myself for not making copies of everything - I was so focused on just getting through the appointment that I didn't think about it. I definitely need to be more proactive about calling to check status. I haven't applied for CalFresh yet but will definitely do that ASAP. Do you know if I can apply for that while my CalWORKs application is still pending, or do I need to wait? And did you apply for CalFresh at the same office or is it a separate process? The childcare assistance sounds like it would be a huge help. Between that and potentially getting CalFresh, it sounds like there are more resources available than I realized. I'm going to call first thing tomorrow morning with all these questions written down so I don't forget anything. Really appreciate everyone sharing their experiences - it's so much more helpful than the vague info I got from the worker!

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You can definitely apply for CalFresh while your CalWORKs is still pending! In fact, it's usually faster to get approved for CalFresh (often within 7-10 days) so you might get food assistance before your cash aid comes through. You can apply at the same office - they handle both programs. Some counties even let you do a combined application. Pro tip: when you call tomorrow, ask if they can process your CalFresh application expedited since you have little income right now. If you qualify for expedited CalFresh, you could get approved within 3 days and have your EBT card loaded with food benefits by the end of the week. That would at least take some pressure off your grocery budget while you wait for the cash aid decision. Also ask them to mail or email you a receipt/confirmation for all the documents you already submitted. Most counties can generate this even after the fact. Good luck with your call tomorrow!

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You can definitely apply for CalFresh while your CalWORKs is pending! In fact, I'd recommend doing it ASAP because CalFresh often processes faster than CalWORKs - sometimes in just a few days if you're in an urgent situation. You can apply at the same office where you did CalWORKs, or online at getcalfresh.org which is super easy and walks you through everything step by step. If you apply online, you'll still need to do a phone interview, but it's usually scheduled within a few days. One tip - when you call tomorrow about CalWORKs, ask if they can expedite your CalFresh application since you mentioned rent is due in 2 weeks. They have emergency CalFresh processing for families in crisis situations that can get you benefits in 3 days or less. With 3 kids and your current income situation, you'd almost certainly qualify for expedited processing. Also, since you're already going to be calling, ask them to mail or email you a copy of what documents they have on file for your CalWORKs case - that way you'll know for sure what they received and can catch any missing items early. Good luck!

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Hi Alana! I'm new to this community but going through a very similar situation right now - single mom with 2 kids, just applied for CalWORKs last week after my work hours got cut. Reading through everyone's responses has been so helpful for me too! I wanted to add one thing that my neighbor (who's been on CalWORKs before) told me - she said to specifically ask about "General Relief" or "General Assistance" if CalWORKs takes longer than expected. Apparently some counties have emergency cash assistance programs that can provide a small amount of money (like $200-400) within a few days while you wait for your main application to process. Also, I've been using the GetCalFresh website (getcalfresh.org) to apply for food stamps online - it was way easier than trying to do everything in person, and you can upload documents directly through their portal. Might be worth checking if your county accepts online applications to avoid having to go back to the office multiple times. The stress of waiting when rent is due is just awful - I'm in the same boat with bills piling up. But everyone here has made it sound like there are way more resources available than I initially knew about. Really hoping both our applications get approved quickly! Thanks to everyone who shared their experiences - this thread has been like a crash course in navigating the system! 🙏

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Hi Rhett! Welcome to the community! It's so helpful to connect with someone going through the same situation right now. The stress of waiting when bills are due is really overwhelming, so I'm glad this thread has been useful for you too. Thank you for mentioning General Relief/General Assistance - I hadn't heard of that program yet but it sounds like exactly what we might need while waiting for the main CalWORKs approval. I'm definitely going to ask about that tomorrow when I go to the office. The GetCalFresh website tip is really smart too! I was planning to apply for CalFresh in person tomorrow, but doing it online might be much more efficient. I'll check if my county accepts online applications through that site. It's crazy how many resources are available that they don't really tell you about upfront. Between General Relief, emergency rental assistance, expedited CalFresh, childcare assistance, and all the local community programs people have mentioned, there seem to be way more options than I realized when I first applied. I really hope your application gets approved quickly too! Maybe we can both update this thread with our experiences to help other families going through the same thing. The waiting is definitely the hardest part, but at least we're not navigating this alone. Sending positive thoughts for both our approvals! 🤞💕

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