CalWORKs EBT card cash withdrawal time restrictions - still limited to after 6AM?
So frustrating!! I tried to get cash from my EBT card at 5:30am today because I needed to catch an early bus for a job interview and pay for my kid's daycare drop-off. The ATM said transaction not allowed!! I thought they got rid of all those COVID restrictions? My neighbor said CalWORKs Cash Aid can only be withdrawn after 6AM still. Is that seriously true?? My WTW counselor never mentioned this when we were discussing my transportation needs for job searching. How am I supposed to get places early if I can't access my money? Anyone else deal with this? I almost missed my interview!
36 comments


Kaiya Rivera
Yes, this is still a policy with CalWORKs EBT cards. The restriction limiting cash withdrawals to between 6AM and 10PM was implemented to reduce fraud and unauthorized nighttime withdrawals. It wasn't actually a COVID thing - it's been around for years. Some states have different time restrictions but California maintains the 6AM-10PM window. For your situation, you might want to plan ahead and withdraw cash the day before if you need it for early morning expenses. You can also use your EBT card directly at many places that accept EBT for purchases without the time restriction - it's just the cash withdrawal that has the time limits.
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Amelia Dietrich
•Thank you for explaining! Wish my worker would have told me this. Im supposed to start this job next week if I get it and will need to be at the daycare by 5:45am everyday. Guess I'll have to get cash out the night before.
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Katherine Ziminski
yep its super annoying. the atm by my house ate my card once when i tried at 5:15am, had to get a replacement and wait 7 days!!! like we dont have lives that start before 6am lol
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Noah Irving
•Omg I didn't know ATMs could eat your card for that! That's terrifying. Did you have to pay for the replacement?
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Vanessa Chang
This is definitely still a policy with CalWORKs EBT cards. The 6AM-10PM restriction was actually created by California state law (Welfare & Institutions Code Section 10072), not by the county offices. It was designed to reduce fraud and unauthorized transactions. Here's what you need to know: 1. Cash withdrawals are ONLY allowed between 6:00AM and 10:00PM 2. This applies to ATMs and cash-back at stores 3. You CAN still use the card for regular purchases at any time 4. This restriction doesn't affect your CalFresh food benefits, only Cash Aid For your job interview situation, I'd recommend withdrawing cash the day before when you know you'll need it early the next morning. You might also want to mention this to your WTW worker as they might be able to help with transportation solutions that don't require early morning cash.
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Amelia Dietrich
•This really helps, thank you! I definitely didnt know about the law part. My WTW worker should have explained this when we talked about my job search transportation plan. Will definitely bring this up at our next meeting.
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Noah Irving
The system is so stupid!!! They want us to work but then make it impossible to actually get to work on time??? I've been having this issue for MONTHS. My job starts at 6am and I need bus fare but cant get cash until 6 which means im always late and my boss is threatening to fire me!!! What am i supposed to do?? No one at the CalWORKs office seems to care they just say "plan ahead" well sometimes that's not possible when you got kids and a million things going on!!
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Kaiya Rivera
•That's a really tough situation. Have you brought this specific issue up with your WTW worker? They might be able to help you get a transportation allowance added to your benefits that could help. Some counties also provide bus passes directly. Definitely worth asking about!
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Madison King
This is one reason why it's so hard to reach someone at CalWORKs to actually discuss these kinds of issues. When I was having problems with my EBT card time restrictions, I spent DAYS trying to reach someone at my county office who could explain the policy. Kept getting disconnected or waiting for hours. I finally used this service called Claimyr (claimyr.com) that got me through to a real person at my county office in about 10 minutes. They have this system that holds your place in line and calls you back when a worker is available. There's a video showing how it works: https://youtu.be/jzISHxCPLwE Was able to get detailed information about the EBT withdrawal policies and even got them to note in my case file about my early morning work schedule so they could suggest alternatives. Worth checking out if you need to actually talk to someone about this issue.
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Katherine Ziminski
•does this actually work? ive literally never been able to get thru to my worker and then they send notices saying they couldnt reach me! gonna try this
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Julian Paolo
this has been a thing forever its not new lol. i just get cash out during the day and keep it in a safe place at home for when i need it early morning. not that complicated
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Noah Irving
•Not everyone has a "safe place" when you live in certain neighborhoods or housing situations. Some of us have roommates or aren't comfortable keeping cash around with kids or others in the home. Just saying.
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Ella Knight
I'm dealing with this same issue and honestly it's making it SO hard to maintain my WTW participation requirements. My job training program starts at 7am but I need to be dropped off by 6:15 to check in and get set up. I can't withdraw money early enough to pay my ride, and they almost dropped me from the program! When I tried explaining this to my caseworker she just said I should get a monthly bus pass instead but that doesn't help when the first bus doesn't even come until 6:30am in my area!! This feels like one of those policies that they created without thinking about how it affects people who are ACTUALLY trying to meet their requirements and become self-sufficient.
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Vanessa Chang
•Have you asked about supportive services through CalWORKs? You might qualify for transportation assistance that isn't tied to your EBT card. They can sometimes provide gas cards, rideshare credits, or even help with car repairs if you have access to a vehicle. Definitely worth bringing up at your next WTW appointment.
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Amelia Dietrich
Update: I called the EBT customer service line (not the county) and they confirmed the 6AM restriction is still in place. The lady said it's to "protect recipients from fraud" but honestly it's just making our lives harder! I explained my situation about needing early morning cash for transportation and childcare and she just kept repeating the policy. Super unhelpful. I did get the job though! Now I need to figure out how to make this work with my schedule. Thanks everyone for confirming I'm not crazy - this policy is real and really annoying!
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Kaiya Rivera
•Congratulations on getting the job! That's fantastic news. For a long-term solution, you might want to ask your WTW worker about the transportation support services available to working CalWORKs recipients. There are special funds available to help with transportation costs for the first few months of employment that wouldn't be tied to your EBT card.
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Anastasia Smirnova
Congrats on getting the job! That's awesome news. I've been dealing with this same 6AM restriction issue and it's so frustrating how it conflicts with real life work schedules. One thing that helped me was talking to my WTW worker about getting a "good cause" exemption noted in my file for transportation barriers. They can sometimes provide alternative transportation assistance or document the barrier so it doesn't count against you if you're occasionally late to appointments due to this restriction. Also, some credit unions and banks have different ATM networks that might have slightly different policies - might be worth checking if there are any ATMs near you that work differently, though I'm not 100% sure if that actually makes a difference with the state law restriction. The whole "plan ahead" advice is so tone deaf when you have kids and unpredictable schedules. Hope you can get some better support from your worker now that you have the job!
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Keisha Taylor
•This is really helpful advice! I had no idea about the "good cause" exemption thing - definitely going to ask my worker about that. The whole system seems designed to make it harder for us to actually succeed at work. It's like they want us to be self-sufficient but then put all these barriers in our way. I'm going to mention this transportation barrier issue at my next appointment and see if they can help with alternative solutions. Thanks for the tip about credit unions too - worth checking out even if it's a long shot!
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Zara Mirza
I'm so glad you got the job! That's amazing news and shows your determination despite all these barriers. I've been in a similar situation with the 6AM restriction and what worked for me was creating a "cash envelope" system - I withdraw money on Sunday evenings and divide it into daily envelopes for the week ahead. I keep them in a small lockbox I got from the dollar store. Not perfect, but it helps me budget and ensures I have what I need for early morning expenses. Another thing - some grocery stores and pharmacies let you get cash back with small purchases (like a pack of gum) and those transactions work anytime, not just the ATM withdrawals. The cash back still follows the 6AM rule, but at least you have more options than just ATMs. It's ridiculous that we have to jump through all these hoops when we're trying to work and be responsible. The system definitely needs to be updated to reflect real working schedules!
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QuantumQuest
•The cash envelope system is such a smart idea! I never thought about using a lockbox from the dollar store - that's way more affordable than what I was looking at online. And I had no idea about the cash back option at grocery stores! Does that really work outside the 6AM-10PM window or does it still follow the same restriction? I'm going to try both of these strategies. It's so frustrating that we have to get this creative just to access our own money when we need it, but at least there are some workarounds. Thanks for sharing what actually works!
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Giovanni Ricci
I'm also dealing with this same issue! Just started a new job that requires me to be there by 5:45am and the EBT restriction has been such a nightmare. What really bothers me is that my caseworker never mentioned this when we were going over my employment plan - seems like something they should warn people about upfront! I've found that some 24-hour grocery stores will let you buy a small item and get cash back, but even that follows the same 6AM rule unfortunately. The only thing that's worked for me is withdrawing money on Friday afternoons for the whole next week, but like others mentioned, keeping cash at home isn't always safe or practical. Has anyone tried asking their county office about getting transportation vouchers instead of relying on cash withdrawals? I'm wondering if that might be a way around this whole mess. Congratulations on getting the job by the way - that's huge! Don't let this stupid policy discourage you from succeeding.
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Dmitri Volkov
•Thanks for bringing up transportation vouchers - that's actually a really good idea I hadn't thought of! I'm definitely going to ask my worker about that at my next appointment. It's so frustrating that they don't explain these kinds of restrictions upfront when they're making employment plans with us. Like, how are we supposed to plan properly if we don't know about these barriers? I totally agree about the cash back thing still following the same rules - I tried it at a 24-hour Walmart thinking maybe it would be different but nope, still got declined at 5:30am. The whole system seems designed to trip us up even when we're trying to follow all the rules and work toward self-sufficiency. The Friday afternoon withdrawal strategy sounds smart though - I might try that approach too. Better to plan ahead than keep getting caught off guard by this ridiculous policy. Thanks for the congrats and the practical advice!
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StarStrider
This is such an important issue that affects so many of us! The 6AM restriction really highlights how policies can create unintended barriers for people trying to work and become self-sufficient. I've run into this same problem when I had early morning shifts at a cleaning company - missing work because I couldn't access my own money was incredibly stressful. One thing I discovered is that some counties have emergency transportation funds available for situations exactly like this. It's not well-publicized, but if you explain to your WTW worker that the EBT time restriction is creating a barrier to employment, they might be able to provide alternative transportation assistance or even a small advance to help bridge the gap until your first paycheck. Also, for anyone dealing with this long-term, some employers are willing to adjust start times slightly if you explain the transportation challenge - not all of them, but it's worth asking. I was able to negotiate starting 15 minutes later which gave me enough time to work around the restriction. The fact that so many caseworkers don't mention this upfront when creating employment plans is really concerning. This should be standard information they provide during the job search process. Congratulations on getting the job despite this obstacle - your persistence is inspiring!
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Yara Nassar
•This is such great advice! I had no idea counties might have emergency transportation funds - that could be a game changer for so many of us dealing with this issue. I'm definitely going to ask my worker about this at our next meeting. The point about negotiating start times with employers is really smart too. I was so focused on just getting the job that I didn't even think to ask if there was any flexibility with the schedule. Even 15-30 minutes could make all the difference in working around this restriction. You're absolutely right that caseworkers should be explaining this upfront - it feels like they're setting us up to fail when they don't mention these kinds of barriers during employment planning. How are we supposed to make realistic plans if we don't have all the information? Thanks for sharing what actually worked for you - it gives me hope that there might be real solutions beyond just "plan ahead better." This whole thread has been so helpful in showing that we're not alone in dealing with this frustrating policy!
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Daryl Bright
This thread has been so eye-opening! I had no idea about the 6AM restriction until I ran into it myself last month. I was trying to get cash at 5:15am for an early medical appointment (had to take my daughter to urgent care) and the ATM just kept declining my card. I thought there was something wrong with my account and spent the whole ride to the hospital panicking about how I was going to pay for parking. What really gets me is that this policy seems to contradict the whole point of CalWORKs - helping us become self-sufficient. How can we maintain jobs or handle emergencies if we can't access our benefits when we actually need them? And like everyone else mentioned, why isn't this explained upfront? I'm going to bring up the transportation voucher idea at my next appointment too. It sounds like there might be options available that our workers just aren't telling us about. Thanks everyone for sharing your experiences - it's frustrating but at least now I know I'm not the only one dealing with this!
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Max Knight
•I'm so sorry you had to deal with that stress during a medical emergency with your daughter! That's exactly the kind of situation where these restrictions cause real harm. It's bad enough when it affects work schedules, but when it impacts our ability to handle urgent medical needs or emergencies, the policy really shows how out of touch it is with reality. You're absolutely right that this contradicts the whole point of CalWORKs. They want us to be independent and responsible, but then create barriers that make it harder to handle the basic logistics of daily life. And the fact that urgent care parking fees or emergency transportation costs can't be accessed when we need them most is just cruel. I hope your daughter is okay now! Definitely ask about those transportation vouchers and emergency assistance funds that others mentioned. It sounds like there are resources available that they should be telling us about upfront. This whole thread has shown me that we need to be more assertive about asking what support is actually available instead of just accepting the barriers they put in front of us.
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Oliver Cheng
This whole thread really shows how the 6AM restriction creates so many unnecessary barriers! I'm dealing with this too - just started a part-time job at a bakery that opens at 5:30am and I need to be there by 5:15 to help with morning prep. The first week I was constantly stressed about having cash for my rideshare since I live in an area with no early bus service. What's been working for me is withdrawing my weekly transportation money every Sunday evening and keeping it in a small envelope in my purse. Not ideal, but better than being late to work or missing shifts. I also talked to my supervisor about my situation and she was actually really understanding - she lets me clock in 5 minutes early so I can help count the register, which gives me a tiny buffer if my ride is late. The transportation voucher idea sounds amazing though! I had no idea that might be an option. Definitely going to ask my worker about that. It's so frustrating that we have to figure all this stuff out on our own when it should be part of the standard information they give us during job placement. Thanks for sharing everyone's experiences - it helps to know we're not alone in dealing with these ridiculous restrictions!
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Beth Ford
•Your bakery job situation sounds really similar to what I've been going through! It's great that your supervisor is understanding - having that 5-minute buffer can make such a difference when you're dealing with these restrictions. The Sunday evening withdrawal strategy seems to be working for a lot of people here. I'm definitely inspired by everyone's creative solutions, but it's still so frustrating that we have to jump through all these hoops just to access our own benefits when we need them. Like, why should keeping cash in an envelope be our best option in 2025? The whole system feels designed from the perspective of people who have never actually had to rely on these benefits. Really hoping the transportation voucher thing works out for all of us - it sounds like there might be way more support available than our workers are telling us about upfront. Thanks for sharing what's actually working for you in real life!
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Malik Thomas
Wow, reading through all these experiences really drives home how much this 6AM restriction affects real working people! I'm so glad you got the job despite this barrier - that's amazing! I've been dealing with this same issue for months. I work at a hospital and sometimes get called in for early shifts starting at 5AM. The first time I couldn't get cash for parking and bus fare at 4:45AM, I almost lost a really good opportunity for overtime pay. Now I have to keep a "emergency cash stash" at home, which makes me nervous but it's the only way to handle these situations. What really bothers me is that this policy seems to assume we all have predictable 9-to-5 schedules, when the reality is that many of the jobs available to CalWORKs recipients - cleaning, food service, healthcare support, retail - often have early morning or irregular hours. It's like the system is working against us actually succeeding in employment. I'm definitely going to ask my worker about those transportation vouchers and emergency funds that people mentioned. Had no idea those might be options! Thanks everyone for sharing - it's so helpful to know we're not alone in this struggle.
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Eva St. Cyr
•You're so right about the system assuming we all have predictable schedules! That's exactly what's been driving me crazy about this whole situation. Healthcare, food service, retail - so many of the jobs that are actually available to us require early starts or irregular hours, but then we can't access our own money to get there on time. It's like they want us to work but make it as difficult as possible. The "emergency cash stash" approach seems to be what most of us are doing, even though it's not ideal. I hate having to keep cash around too, but what choice do we have? At least your hospital job sounds like it has good overtime opportunities - that's awesome when you can make it work around these restrictions. I'm really hoping these transportation vouchers and emergency funds turn out to be real options. It sounds like there might be a whole layer of support that our workers just aren't mentioning unless we specifically ask. I'm going to be way more assertive at my next appointment about what's actually available. Thanks for sharing your experience - it helps to know other people are dealing with the exact same frustrations!
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Connor O'Brien
This has been such an informative thread! I'm new to CalWORKs and had no idea about the 6AM restriction until I read everyone's experiences here. I start a new job next week at a coffee shop that opens at 5:30am and now I'm really worried about how I'm going to handle transportation costs for those early shifts. It's honestly shocking that this isn't explained upfront when they're helping us with job placement. Like, this seems like pretty basic information that could affect whether someone can actually maintain employment! I'm definitely going to ask my worker about transportation vouchers and emergency assistance at my next appointment - sounds like there are resources available that they're just not mentioning. Thank you all for sharing your real experiences and practical solutions. The cash envelope system and Sunday evening withdrawal strategy both sound like good backup plans. It's frustrating that we have to be this creative just to access our own benefits, but at least now I know what to expect and have some strategies to work with. Congratulations again on getting your job! Your persistence despite all these barriers is really inspiring.
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Zane Gray
•Welcome to CalWORKs and congrats on the new coffee shop job! It's really frustrating that you're having to learn about these restrictions from a community forum instead of from your caseworker. That 5:30am start time is definitely going to be challenging with the 6AM restriction. Since you're just starting out, I'd really recommend being proactive about asking your worker about ALL the transportation support options available - not just the basic EBT info they usually give. Based on what everyone's shared here, it sounds like there are transportation vouchers, emergency assistance funds, and other resources that they don't mention unless you specifically ask. The Sunday evening cash withdrawal strategy that several people mentioned seems to work well for planning ahead. And definitely ask about those "good cause" exemptions for transportation barriers that someone mentioned earlier - might be worth getting that documented in your file right from the start. It's crazy that we have to be so strategic about accessing our own benefits, but having a plan will definitely help you succeed in your new job. Good luck with your first week!
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Yara Khoury
This whole discussion really highlights how broken the communication is between CalWORKs offices and recipients! I've been on CalWORKs for about 8 months now and my caseworker has NEVER mentioned the 6AM restriction, transportation vouchers, emergency funds, or any of the other resources people are talking about here. I only found out about the time restriction when I got declined trying to get cash for an early morning doctor's appointment. It's honestly ridiculous that we have to rely on community forums to learn about basic policies and available resources. Our workers should be explaining ALL of this stuff during orientation and when they're creating our WTW plans. How are we supposed to succeed if we don't even know what barriers exist or what support is actually available? I'm definitely going to my next appointment with a list of questions based on everything I've learned here - transportation vouchers, emergency assistance, good cause exemptions, all of it. We shouldn't have to figure this out on our own, but at least we have each other to share information. Thanks everyone for being so open about your experiences and solutions!
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NebulaNova
This entire thread is so eye-opening! I've been on CalWORKs for about 6 months and I'm just now learning about the 6AM restriction from reading everyone's experiences here. My caseworker never mentioned this when we discussed my job search plan, and I'm honestly worried about how this could affect future employment opportunities. What really strikes me is how many people are saying their workers didn't explain this upfront. It seems like such basic information that should be covered during orientation or when creating WTW plans. Like, if they're going to help us find jobs, shouldn't they also explain the barriers we might face in actually getting to those jobs? I'm taking notes on all the solutions people have shared - the Sunday evening withdrawal strategy, asking about transportation vouchers and emergency assistance funds, and getting transportation barriers documented as "good cause" exemptions. It's frustrating that we have to be this proactive about learning what resources are actually available, but I'm grateful for this community sharing real experiences and practical advice. Thank you all for being so open about your struggles and solutions. It's clear we're all dealing with the same lack of communication from our county offices, but at least we can help each other navigate these challenges!
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Miguel Diaz
•You're absolutely right about the lack of communication from county offices - it's really concerning! I'm also fairly new to CalWORKs (about 4 months) and discovering all these policies and resources through community discussions instead of official orientation is pretty telling about how the system operates. What bothers me most is that they're legally required to help us become self-sufficient through work, but then don't explain basic barriers that could prevent us from maintaining employment. The 6AM restriction isn't some minor detail - it directly impacts people's ability to get to early morning jobs, which are super common in retail, food service, and healthcare support roles. I'm definitely going to follow everyone's advice about being more assertive at my next appointment. It sounds like we need to specifically ask about transportation vouchers, emergency assistance, and getting barriers documented rather than waiting for workers to volunteer this information. It's sad that we have to advocate so hard for ourselves just to get basic information about available resources, but this thread has shown me that being proactive is the only way to actually get the support we're entitled to. Thanks to everyone for sharing their experiences - this community is honestly more helpful than my actual caseworker has been!
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Victoria Jones
This whole discussion has been incredibly eye-opening! I'm a newcomer to CalWORKs and honestly had no idea about any of these restrictions or available resources. Reading through everyone's experiences, I'm shocked that such basic information about the 6AM EBT restriction isn't explained during the initial enrollment process. What really concerns me is how this policy seems to directly conflict with the goal of helping people become self-sufficient. So many entry-level jobs - especially in retail, food service, and healthcare - require early morning starts, but then recipients can't access their cash benefits to actually get to work on time. It's like the system is setting people up to fail. I'm taking detailed notes on all the practical solutions people have shared here - the Sunday evening withdrawal strategy, asking about transportation vouchers and emergency assistance funds, and getting transportation barriers documented as "good cause" exemptions. It's frustrating that we have to be this strategic and proactive just to access basic support, but I'm grateful this community exists to share real experiences and solutions. The fact that so many experienced recipients are learning about available resources for the first time through this thread really highlights the communication gap between county offices and the people they're supposed to serve. We shouldn't have to rely on community forums to learn about policies that directly affect our ability to work and become independent. Thanks to everyone for being so open about sharing both struggles and practical workarounds. This is exactly the kind of peer support that makes a real difference when the official system falls short!
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