Can I withdraw CalFresh EBT funds at Chase or BofA if I don't have an account there?
Hi everyone, I just got approved for CalFresh benefits last month and received my EBT card. I bank with SchoolsFirst FCU but for some reason their ATMs don't seem to accept my EBT card when I try to withdraw some cash benefits. I'm wondering if I can go to Chase or Bank of America ATMs to withdraw money even though I don't have accounts with them? Will there be extra fees? I need to get some cash for laundry and other essentials that aren't covered under the food portion. Thanks for any advice!
38 comments


Gael Robinson
You should be able to use your EBT card at almost any ATM that displays the Quest logo for cash withdrawals, but there are a few things to know. If your CalFresh EBT card also has cash benefits on it (like CalWORKs), you can withdraw from those benefits at most ATMs, including Chase and Bank of America - no account needed. However, regular CalFresh (food only) benefits cannot be withdrawn as cash. First, check if you actually have cash benefits on your card by checking your balance at the EBT website or phone line. Also, some ATMs charge a fee for non-customers, typically $2-3 per transaction.
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Summer Green
•Thank you for explaining! Just checked my balance and I do have some cash benefits (about $80). I thought all my benefits could be withdrawn as cash. So the food portion can ONLY be used at grocery stores? Sorry, I'm new to this system.
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Edward McBride
I want to clarify something important - CalFresh benefits are for food ONLY and cannot be withdrawn as cash at any ATM. If you can withdraw cash, you likely have CalWORKs or General Assistance benefits on the same EBT card. These are different programs with different rules. For the CalFresh portion, you can only use it at authorized food retailers. For the cash portion, you can withdraw at most ATMs with the Quest logo, but watch out for fees. Bank of America has a contract with California for EBT services, so their ATMs often have lower fees for EBT withdrawals.
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Darcy Moore
•This is right!! I made the same mistake when I first got benifits. CalFresh is ONLY for food but if u got cash aid (CalWORKs) that part can be taken out at ATMs. I use BofA all the time and theres no fee for the first 4 withdrawls each month!!!
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Dana Doyle
Just to add to what others have said - I've been able to use my EBT card at Walmart and grocery stores to get cash back with purchase. So if you're already buying groceries with your CalFresh benefits, you can also get some cash from your cash benefits at the same time without ATM fees. Just select cash back during the transaction.
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Summer Green
•That's really helpful! I didn't know about the cash back option at stores. That would save me a trip to the ATM and possibly fees. Thanks for the tip!
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Liam Duke
I struggled SO MUCH with my EBT card when I first got it! The whole system is confusing. Bank of America is definitely your best bet for withdrawing cash benefits (NOT CalFresh food benefits, which others already explained). They have a special arrangement with California for EBT services, so most of their ATMs don't charge fees for EBT transactions. Chase WILL charge you like $3.50 every time! Also, make sure you know your PIN - if you don't remember it, you'll need to call the EBT customer service line to reset it before trying to withdraw.
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Manny Lark
•yea B of A is way better for EBT. chase charges me every time. i hate that they take fees when were already struggling to begin with!!
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Rita Jacobs
When I was having trouble getting through to anyone about my EBT card issues, I used this service called Claimyr that helped me skip the wait time when calling the county benefits office. Might be useful if you need to talk to someone directly about your specific situation: claimyr.com. There's a video showing how it works here: https://youtu.be/eZ19FHRETv8?si=_CXnXqNXbLl26WB8. Really helped me when I was confused about the whole EBT system and couldn't get anyone on the phone.
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Summer Green
•Thanks for sharing this! I've been trying to call the county office to ask about my benefits but keep getting stuck in the automated system. I'll check it out.
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Darcy Moore
I know this isnt what u asked but dont 4get u can check ur EBT balance and transaction history online at www.ebt.ca.gov or on the CalFresh mobile app! helped me alot when i was confused about how much I had left and where I could use it.
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Summer Green
•I didn't know there was an app! Going to download it right now, thanks!
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Gael Robinson
To summarize what everyone has shared: 1. CalFresh benefits (food portion) CANNOT be withdrawn as cash 2. Cash benefits (CalWORKs/General Assistance) CAN be withdrawn at ATMs 3. Bank of America ATMs typically have lower/no fees for EBT withdrawals 4. You can get cash back at stores when making purchases to avoid ATM fees 5. The first 4 withdrawals each month are usually fee-free Also, if you continue to have issues with your card not working, you might need to call the EBT Customer Service line at 1-877-328-9677 to check if there's a problem with your card.
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Summer Green
•This is super helpful, thank you! I think I understand the system much better now. I'll try going to a Bank of America ATM tomorrow and see if that works. Really appreciate everyone's advice!
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Brianna Muhammad
Just wanted to add that if you're still having trouble with your SchoolsFirst FCU ATMs not accepting your EBT card, it might be worth calling them directly to ask if they support EBT transactions. Some credit unions have limited ATM networks that don't process EBT cards even if they're part of larger networks. Also, look for the Quest logo on ATMs - that's usually the best indicator that an ATM will accept your EBT card. Good luck with getting your cash benefits sorted out!
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Kai Santiago
I had a similar issue when I first got my EBT card! One thing that helped me was downloading the "ebtEDGE" app (it's the official California EBT app) which shows you a map of nearby ATMs that accept EBT cards. It also breaks down your balance between food benefits and cash benefits so you know exactly what you can withdraw. The app saved me from going to ATMs that don't work with EBT. Also, if you're near a Vons or Safeway, their ATMs usually don't charge fees for EBT withdrawals either. Hope this helps!
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Destiny Bryant
•Thanks for mentioning the ebtEDGE app! I just downloaded it and wow, the ATM locator feature is amazing. I can see exactly which ATMs near me accept EBT and which ones charge fees. This is going to save me so much time and money. I had no idea there was an official app with all these features!
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Saleem Vaziri
As someone who's been using EBT for about 6 months now, I can confirm what others have said about Bank of America being your best bet for fee-free withdrawals. One thing I learned the hard way is that you should always check your receipt after withdrawing cash - sometimes the ATM will show a fee on the screen but then waive it for EBT transactions, so don't panic if you see a fee listed initially. Also, if you're planning to do laundry, many laundromats near me actually accept EBT cards directly for their change machines now, which is super convenient! You might want to call ahead and ask if the laundromats in your area offer this service.
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Sophia Clark
•Wow, I had no idea that some laundromats accept EBT cards directly for their change machines! That would be perfect for my situation since I mentioned needing cash for laundry. I'm definitely going to call around to the laundromats in my area tomorrow to see if any of them offer this. Thanks for the tip about checking the receipt too - I would have definitely panicked seeing a fee on the screen even if it gets waived later. This community has been so helpful for a newcomer like me!
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Salim Nasir
I've been using EBT for over a year now and wanted to share a few additional tips that might help! First, if you're having trouble with your SchoolsFirst FCU ATMs, it's likely because many credit unions don't have EBT processing agreements even if they're part of larger ATM networks. For cash withdrawals from your cash benefits (not CalFresh food benefits), I've found that CVS and Walgreens pharmacy locations often have ATMs that accept EBT with minimal fees. Also, if you ever need to replace a lost or damaged EBT card, you can request a replacement online through the EBT website rather than waiting on hold with customer service. One last thing - keep your receipts from ATM withdrawals for at least a month in case there are any discrepancies with your account balance. The EBT system sometimes has delays in updating, so having those receipts can help resolve any issues quickly. Welcome to the community and don't hesitate to ask if you have more questions!
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Liam Cortez
•Thank you so much for all these detailed tips! I really appreciate you taking the time to share your experience. The CVS/Walgreens ATM suggestion is great - there are several of those much closer to me than Bank of America locations. I'll definitely start keeping my ATM receipts too, that's really smart advice about the system delays. And I had no idea I could request a replacement card online if needed! This community has been incredible for helping me navigate the EBT system as a complete beginner. I feel so much more confident now about using my benefits properly. Thanks again for the warm welcome!
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KylieRose
Welcome to the community! I see you've gotten some excellent advice already. Just wanted to add that when I first started using my EBT card, I made the mistake of trying to withdraw food benefits as cash too - it's such a common confusion for new recipients! One thing that really helped me was calling the EBT customer service line (1-877-328-9677) when I first got my card to have them walk me through exactly what benefits I had and how to use each type. They can also tell you if there are any holds or issues with your card that might be preventing it from working at certain ATMs. Also, don't feel bad about being new to this system - it really is confusing at first, but you'll get the hang of it quickly. The community here is super helpful, so feel free to ask questions anytime!
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Danielle Campbell
•Thank you so much for the encouragement and the customer service number! I was honestly feeling a bit overwhelmed with all the different rules and systems, but everyone here has been so patient and helpful in explaining everything. I think I'll definitely call that EBT line tomorrow to make sure I understand exactly what benefits I have and how to use them properly. It's reassuring to know that confusing food benefits with cash benefits is a common mistake - I was worried I was the only one who didn't understand this stuff right away. This community really makes navigating these programs so much easier for people like me who are new to it all. Thanks for the warm welcome!
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Khalil Urso
Hi Summer! I've been using EBT for about 8 months now and wanted to share a quick tip that might help with your SchoolsFirst FCU situation. Even though their ATMs don't work for EBT, you can actually go inside the credit union during business hours and do a cash advance at the teller window using your EBT card for your cash benefits - many credit unions offer this service even if their ATMs don't support EBT. Just bring your card and ID! Also, I noticed you mentioned needing cash for laundry - if you have a smartphone, there are apps like "ATM Hunter" that specifically show EBT-friendly ATMs near you with fee information, which has saved me tons of time and money. The learning curve is steep at first but you're asking all the right questions!
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Tyler Lefleur
•That's such a great tip about going inside the credit union for a cash advance! I never would have thought of that option. I'm definitely going to try that at SchoolsFirst FCU since it's so convenient to my usual route. And thanks for mentioning the ATM Hunter app - between that and the ebtEDGE app that someone else mentioned, I'll have all the tools I need to find the best ATM options. I really appreciate how everyone in this community shares these practical tips that you just don't learn anywhere else. It's making this whole process so much less stressful for someone like me who's completely new to the system!
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Fidel Carson
Hi Summer! I'm also pretty new to EBT (got my card about 3 weeks ago) and had the exact same confusion at first! Just wanted to add that if you're ever unsure about which ATMs will work, most grocery stores like Albertsons, Ralphs, and even some smaller markets have ATMs inside that accept EBT cards. I've found these are usually more reliable than bank ATMs and often have lower fees. Also, when I was first figuring everything out, I found it helpful to write down my PIN and keep it separate from my card until I memorized it - I was so nervous about forgetting it and getting locked out! One more thing - if you're ever at a store and not sure if they accept EBT, just look for the "Quest" logo near the card reader or ask the cashier. Most places that take debit cards also take EBT, but it's always good to double-check. Good luck with everything!
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Hunter Hampton
•Thanks for sharing your experience as someone who's also new to this! It's really comforting to know I'm not the only one who was confused at first. The grocery store ATM tip is super helpful - I shop at Ralphs regularly so I'll definitely check out their ATM next time I'm there. And you're so right about writing down the PIN separately! I've been worried about that exact scenario of getting locked out. I really appreciate the Quest logo tip too - I'll start looking for that when I'm not sure if a place accepts EBT. It's amazing how much there is to learn about this system, but everyone here is making it so much easier to navigate. Thanks for the encouragement!
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Amina Bah
Hey Summer! I've been on CalFresh for about two years now and wanted to share something that might help with your specific situation. Since you mentioned banking with SchoolsFirst FCU, you might want to try using ATMs at other credit unions that are part of the CO-OP network - many of them do accept EBT cards even when your home credit union's ATMs don't. I've had good luck with Navy Federal and Patelco ATMs in the past. Also, just a heads up that some ATMs will show your food benefits balance when you check, but remember you can only withdraw from the cash portion. If you're ever unsure about your balance breakdown, you can text your EBT card number to 369-369 and it'll send you both balances via text message - super convenient when you're standing at an ATM! The whole system definitely takes some getting used to, but you're asking all the right questions and this community is great for ongoing support.
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Chloe Robinson
•This is such useful information, thank you! I had no idea about the CO-OP network option - that opens up a lot more possibilities for me since there are several other credit unions in my area. And wow, the text message balance check feature sounds amazing! That's going to be so much more convenient than trying to find a working ATM just to check my balance. I'm definitely going to try texting my card number to 369-369 right now to see how it works. I really appreciate you taking the time to share these insider tips - it's exactly the kind of practical advice that makes navigating this system so much easier. Thanks for the reassurance that it gets easier with time too!
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Sarah Ali
Hi Summer! I just wanted to add something that really helped me when I was new to EBT - if you're ever in a situation where you need cash urgently and can't find a fee-free ATM, some Dollar General and Family Dollar stores actually allow you to get cash back when you make a small purchase with your cash benefits (not food benefits). I've done this a few times when I was in a pinch and needed laundry money but all the nearby ATMs were charging fees. You just need to buy something small like a pack of gum or a drink, and then you can get cash back up to your daily withdrawal limit. It's not ideal since you have to make a purchase, but sometimes it's more convenient than hunting for the right ATM. Also, just wanted to echo what everyone else has said about this community being super supportive - I was so lost when I first got my benefits, but the people here really helped me figure everything out. Don't hesitate to keep asking questions as they come up!
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Fatima Al-Suwaidi
•That's such a clever workaround for getting cash when you're in a pinch! I never would have thought about using Dollar stores for cash back with EBT. This is exactly the kind of real-world tip that's so valuable when you're learning to navigate the system. I'm definitely going to keep this in mind for situations where I need cash but can't find a good ATM option nearby. And I totally agree about this community being amazing - I came in here feeling completely lost about my EBT card, and now I have so many practical solutions and resources to try. Everyone has been so patient and helpful in explaining things that aren't obvious when you're new to benefits. Thanks for sharing another great tip and for the encouragement to keep asking questions!
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Diego Castillo
Hey Summer! I've been using EBT for about a year and wanted to share one more tip that might help - if you're ever traveling or in an unfamiliar area, 7-Eleven stores usually have ATMs that accept EBT cards and the fees are typically reasonable (around $2.50). I've found this really helpful when I'm away from my usual Bank of America locations. Also, just wanted to mention that if you ever have issues with your card being declined or not working properly, sometimes it helps to clean the magnetic strip with a soft cloth - I learned this the hard way when my card kept getting rejected at multiple ATMs and it turned out it was just dirty! The EBT system can be really overwhelming at first, but you're doing great by asking questions and learning from everyone's experiences. Welcome to the community!
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Fatima Al-Hashimi
•Thanks Diego! The 7-Eleven tip is really helpful since there are several of those near me and they're open 24/7, which is great for when I need cash outside regular banking hours. I definitely wouldn't have thought about cleaning the magnetic strip either - that's such a simple fix that could save a lot of frustration! I've been taking notes on all these tips everyone has shared, and I feel like I now have a complete toolkit for using my EBT card effectively. This community has been absolutely incredible in helping me understand everything from the basics of what benefits can be withdrawn as cash to all these practical workarounds and resources. I went from being completely confused about my EBT card to feeling confident about using it properly. Thank you so much for the warm welcome and all the practical advice!
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Dylan Hughes
Hi Summer! Welcome to the community! I see you've gotten tons of great advice already, but I wanted to add one more thing that really helped me when I first got my EBT card. If you're still having issues with SchoolsFirst FCU ATMs, you can also try using ATMs at grocery stores like Food 4 Less or WinCo - they often have better EBT compatibility than smaller credit union ATMs. Also, I learned that you can call the EBT customer service line and ask them to email you a list of fee-free ATMs in your specific zip code, which saved me a lot of trial and error when I was first figuring out where I could withdraw cash without fees. The whole system is definitely confusing at first, but you're asking all the right questions and this community is amazing for ongoing support. Don't hesitate to come back with more questions as you get more familiar with using your benefits!
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Vera Visnjic
•Thank you Dylan! The Food 4 Less and WinCo ATM suggestion is perfect - I actually shop at Food 4 Less regularly so that would be super convenient. And I had no idea that EBT customer service could email me a zip code-specific list of fee-free ATMs! That would save so much guesswork. I'm definitely going to call them tomorrow and request that list. It's amazing how many resources and options are available once you know what to ask for. This whole thread has been like a masterclass in EBT navigation - I went from being completely overwhelmed to having a whole arsenal of strategies for different situations. Thanks for adding another great tip and for the encouragement to keep asking questions. This community really is incredible for newcomers like me!
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Oliver Fischer
Hi Summer! I'm relatively new to EBT myself (got my card about 2 months ago) and I totally understand your confusion - the system is definitely not intuitive at first! I wanted to add one more option that's worked really well for me: Costco and Sam's Club ATMs. If you have a membership or know someone who does, their ATMs typically don't charge fees for EBT cash withdrawals and they're usually less crowded than bank ATMs. Also, I learned that you can actually check which specific ATMs near you are EBT-compatible by calling 1-888-EBT-PENN (1-888-328-7366) - they have an automated system that lets you enter your zip code and it'll give you a list of nearby fee-free options. One thing I wish someone had told me earlier is that your first transaction of the day at any ATM will usually tell you both your food balance and cash balance, so you don't have to guess which benefits you can withdraw. The learning curve is steep but you're already getting such great advice from everyone here. This community has been a lifesaver for navigating all the little details that no one explains when you first get approved!
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Anastasia Popova
•Hi Oliver! Thanks for sharing your experience as someone who's also relatively new to this. The Costco/Sam's Club ATM tip is brilliant - I actually have a Costco membership that I barely use, so that could be a perfect option for me! And wow, that 1-888-EBT-PENN number sounds incredibly useful for finding fee-free ATMs by zip code. I'm definitely calling that tomorrow along with the regular EBT customer service line. I love that tip about the first transaction showing both balances - that would have saved me so much confusion earlier! It's so reassuring to connect with someone else who recently went through the same learning process. Between all the advice in this thread from people at different stages of using EBT, I feel like I have a complete roadmap for navigating the system effectively. This community really is amazing for helping newcomers figure out all these details that aren't explained anywhere else. Thanks for sharing such practical tips!
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Dylan Fisher
Hi Summer! Welcome to the EBT community! I see you've gotten incredible advice already, but I wanted to share one more resource that really helped me when I first started navigating the system. If you're having ongoing issues with ATM compatibility, you might want to try downloading the "Allpoint" app - it's an ATM locator that specifically filters for surcharge-free ATMs that accept EBT cards. I've found it more reliable than some of the other apps mentioned for finding ATMs that actually work with EBT. Also, just wanted to add that many Rite Aid pharmacy locations have ATMs that are EBT-friendly with reasonable fees, and they're often in more convenient neighborhood locations than the bigger banks. The whole EBT system definitely has a learning curve, but you're asking all the right questions and this community is fantastic for ongoing support. Don't feel overwhelmed by all the information - just try one or two suggestions at a time and you'll quickly figure out what works best for your specific situation and location!
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