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EBT card suddenly locked due to 'compromise' even though I use security measures - new chipped card coming?

So frustrated right now! Got a call yesterday from the county saying they locked my EBT card because of 'suspicious activity' and potential compromise. Thing is, I'm SUPER careful with our card - I lock it through the app after every single transaction and my husband changes the PIN every month like clockwork. We've never shared the card with anyone. The benefits rep said they've already canceled the old card and are mailing us a new one, and that the app (EBT Edge) will automatically update with the new card info. Does anyone know how long it takes to get the replacement card? We have about $340 in CalFresh benefits that we can't access right now, and I've got 3 kids to feed. Also, the rep mentioned something about 'new chipped cards' coming soon - has anyone gotten one of these yet? Are they more secure or just another hassle? This is the second time this has happened to us in 6 months despite being so careful.

yes they can give u temp card at the office BUT not all counties do this!!! i tried in alameda county and they said they stopped doing it after covid and never started again. had to wait for mail. ask on phone first b4 u go all the way there

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This is correct - emergency card issuance varies by county. Sacramento, San Diego, and Los Angeles counties typically offer same-day emergency cards at their main offices, while many smaller counties have discontinued this service. Always call to verify before making the trip.

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I'm so sorry you're dealing with this stress! I went through something similar about 3 months ago and it's awful when you have kids depending on those benefits. In my case, I called every morning around 8:30am when the county office first opened and finally got through on the third day. The worker was actually really helpful once I reached her - she expedited my replacement and I got it in 4 days instead of the usual week. One thing that helped me was asking specifically about "emergency food assistance" while waiting for the new card. They don't always offer it automatically but some counties can provide temporary vouchers or direct you to emergency food programs that work with EBT families. Also, if you have any family or friends who can spot you groceries, the replacement process really does work - my new card came with all my remaining benefits intact. Hang in there, and definitely try calling first thing in the morning when their phone lines are less busy!

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CalFresh benefits missing today - anyone else's EBT not loaded on schedule?

Has anyone else checked their EBT card this morning? My CalFresh benefits are supposed to load on the 10th (like every month) but there's nothing there! I called the EBT customer service number but all I got was that automated system that just tells me my balance. I have 3 kids at home and was counting on those benefits for groceries today. Is this just me or is there some kind of system delay happening? My last quarterly report was submitted on time and I haven't received any notices about changes to my benefits. Really stressing out right now and the county office doesn't open for another 2 hours.

mine came in just now!!! just checked my balance and it finally loaded. maybe check yours again?

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Just checked and MINE TOO!! Benefits are there now! Thank goodness, I was really starting to panic. Thanks everyone for your help and suggestions. Looks like it was just that system delay after all.

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I'm so glad to hear your benefits came through! This is exactly why I always recommend people check this community first when they have issues - you get real-time updates from people going through the same thing. The system delays seem to be happening more frequently lately. For anyone else reading this thread in the future, it's worth knowing that the CDSS website posts official notices about system issues, and checking BenefitsCal for any pending tasks or messages is always a good first step. Thanks to everyone who shared their experiences and advice!

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CalFresh EBT deposit day delayed? First-time recipient confused about payment schedule

I just got approved for CalFresh last month and received my first EBT deposit on Jan 22nd. It's now Feb 23rd and I still haven't gotten my benefits loaded for this month. Do they always come on exactly the same date every month? My approval letter mentioned something about deposit dates being based on the last digit of my case number, but I'm not sure I understood it right. I tried calling the EBT customer service but gave up after waiting 45 minutes. Anyone know if there's a delay this month or if I need to contact my caseworker? Getting kinda worried since my kitchen is pretty empty right now...

Update: Just wanted to let everyone know that I got through to someone at the county office yesterday and they confirmed what you all said - my regular deposit date is the 7th based on my case number. The worker explained that the first deposit often comes at odd times because they're processing initial approvals throughout the month. Thanks everyone for your help!

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glad u got it figured out!! the system is weird at first but gets easier when u know how it works

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For anyone else who finds this thread with a similar question: It's important to note that there are three key dates with CalFresh you should be aware of: 1. Your issuance date (1st-10th of month based on case number) 2. Your SAR7 due date (typically 5th of your reporting month) 3. Your recertification month (every 12 months) Keep track of all three to avoid any benefit interruptions. And remember, your EBT balance carries over from month to month - you don't lose unspent benefits when the new month starts.

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This is so helpful! I'm making a note of these dates in my calendar app right now. Is the SAR7 that form where you report any income changes? When will I get my first one since I just started?

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Yes, the SAR7 is the Semi-Annual Report where you report income and household changes. Since you just got approved last month, your first SAR7 won't be due until about 6 months from your approval date. The county will mail it to you about a month before it's due, so you'll have plenty of time. Just make sure to keep your address updated with them so you don't miss it!

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Can you buy garden seeds with CalFresh EBT? Trying to grow veggies in my backyard

Hey everyone! I just moved to a place with a small backyard patch that gets decent sun. I'm on CalFresh benefits and trying to stretch my food budget. Someone at the community garden told me that you can actually use your EBT card to buy seeds and plants that produce food? Is this really true? Has anyone done this before? Which stores actually let you do this? I've never seen seeds at grocery stores that accept EBT. Would be amazing to grow some of my own veggies this spring instead of buying them!

Just wanted to thank everyone for all this amazing advice! I went to Walmart yesterday and successfully bought seeds for tomatoes, cucumbers, bell peppers, and some lettuce with my EBT card - no questions asked! I also got some mint and basil seeds since fresh herbs are so expensive at the store. The cashier didn't even blink when I paid with EBT. This is going to help stretch my food budget so much once things start growing. I'll update later in the season with how my garden turns out!

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That's fantastic! You picked great starter crops too. Don't get discouraged if everything doesn't grow perfectly on your first try - gardening is a learning process. Even experienced gardeners have failures sometimes. Looking forward to hearing how it goes!

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This is such a helpful thread! I'm also on CalFresh and had no idea about the seed/plant benefit. One thing I'd add for anyone starting out - check if your local library has gardening books or even seed libraries where you can borrow seeds for free! My library has a "seed swap" program every spring. Also, if you're worried about space, don't overlook container gardening. I grow cherry tomatoes, lettuce, and herbs in old yogurt containers and buckets on my apartment balcony. Even a small windowsill can produce enough fresh herbs to save you $20+ per month at the grocery store. The initial investment with your EBT benefits really does pay off!

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Denied CalFresh in San Bernardino - income calculation question & missing pay stubs

Just got denied for CalFresh here in San Bernardino County. The denial letter says I didn't submit all required income verification on time. My partner makes about $800/week (before deductions), but after gas, taxes, and his union dues, he only brings home around $475/week. That's not even counting our $1875/month rent! I'm confused about how they calculate eligibility - do they look at gross monthly income or yearly income? And do different counties have different rules? I finally got my SO's paystubs (he was being difficult about giving them to me), so I'm thinking about reapplying. What expenses do they actually allow as deductions when calculating eligibility? Does rent count? What about car payments or utility bills? Anyone successfully apply in San Bernardino County recently?

Yuki Ito

Author

Thanks for all the advice everyone! I'm going to reapply immediately with all the documents ready this time. I'll make sure to include our lease agreement showing the $1875 rent and our utility bills too. I tried calling the county office again this morning and sat on hold for 45 minutes before giving up. I'll try that Claimyr service someone mentioned to actually get through to a person. Quick question: when reapplying, should I mention that I was previously denied? Or just submit a brand new application as if it's my first time?

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Just submit a completely new application. The system will show your previous denial, but it won't count against you. Make sure you select "expedited services" if you have less than $150 in available funds and your rent/utilities are more than your income - that can get you benefits in 3 days instead of 30!

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I'm new to this community but wanted to share my recent experience with CalFresh in San Bernardino County. I was also initially denied due to missing documentation, but I successfully got approved on my second application last month. A few tips that helped me: - When you reapply, submit EVERYTHING at once rather than sending documents separately. I scanned all my papers and uploaded them together online. - The county office has walk-in hours on Tuesdays and Thursdays 8-11am if you can't get through by phone. Sometimes it's faster than calling. - They do count your high rent as a major factor - with $1875/month rent, that should definitely help your case under the net income calculation. Also, if you qualify for expedited processing (which it sounds like you might based on your income vs. expenses), they're required to process your application within 3 days instead of the usual 30. Make sure to check that box on the application! Good luck with your reapplication - it sounds like you have a strong case with the complete documentation this time.

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