California CalFresh

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I want to follow up on my earlier comment with something important: while your CalFresh benefits won't show up on a background check, if you're worried about your new employer finding out about your benefits, be careful about where you use your EBT card. Don't use it at stores near your workplace during lunch breaks, for example. Also, don't access the BenefitsCal website from work computers. These are practical ways to maintain your privacy even though the background check itself won't reveal your benefits.

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Nia Harris

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That's really good advice, thank you. I hadn't thought about being careful with the actual EBT card usage. I'll make sure to keep that separate from my work life.

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Zainab Ali

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Hey Nia! Just wanted to add my voice to everyone else's - you're totally safe! I've been on CalFresh for about 2 years now and have gone through background checks for 3 different jobs (retail, office work, and even a temp job at a government office). Never once did my benefits come up. The privacy protections are real and they work. One tip though - when you do get the job and start reporting your income, try to estimate your monthly earnings as accurately as possible on your first report. I made the mistake of underestimating because I wasn't sure about overtime, and it caused some confusion later. Better to overestimate slightly than underestimate! Congrats on the job opportunity! 🎉

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Nalani Liu

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I'm still FURIOUS they can come after people after TEN YEARS!!! What about the interest you could have earned on that money if you'd known about this debt?? The system is COMPLETELY biased against recipients. FIGHT THIS ALL THE WAY!!! And report back what happens please!!

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You're right - it's totally unfair. I've requested a hearing and all documentation. I'll definitely update once I know more. Thank you all for the advice and support. It helps knowing I'm not alone in this!

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Chloe Taylor

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I'm going through something similar right now with a 2015 overpayment claim that just showed up last month. After reading through all these responses, I wanted to add that you should also request a "waiver of collection" if you're experiencing financial hardship. Even if the overpayment is valid, they're supposed to consider your current ability to pay. I found out about this from a paralegal at our local legal aid office - apparently it's in the federal regulations but they don't advertise it. Also, document EVERYTHING from this point forward - every phone call, every letter, every interaction. Good luck fighting this!

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To answer your follow-up question: Yes, there is a list of authorized online retailers for CalFresh EBT. Currently in California, you can use your EBT card online at Amazon, Walmart, Albertsons, Safeway, Vons, Instacart (for certain stores), and ALDI. The USDA periodically adds new retailers to the program. You can check the official list on the GetCalFresh.org website or the California Department of Social Services site. Remember though, delivery fees cannot be paid with EBT - you'll need another payment method for those charges.

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Amara Okafor

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Thank you so much! This is super helpful. I'll check out those online grocery options instead. Appreciate everyone's responses!

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Brian Downey

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Just wanted to add that if you're looking for quick meal options that work with CalFresh, you might want to check out the prepared food sections at grocery stores like Walmart, Target, or Safeway. They often have rotisserie chickens, pre-made salads, and other ready-to-eat items that ARE eligible for EBT purchase since they're sold in the grocery section, not a restaurant. It's not the same as online fast food ordering, but it could be a good middle ground for those busy nights when you need something quick but don't have time to cook from scratch!

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This whole thread has been a lifesaver! I had the exact same experience - got that mysterious $20 in February and spent months wondering if my case was broken or something. The notice I received was so confusing that I actually thought it might be a scam at first. What really bothers me is that this seems to happen with every special benefit program - remember how confusing the pandemic food benefit increases were? And don't even get me started on how they handled the end of emergency allotments. It's like they deliberately make these communications as vague as possible. I'm definitely going to try that Claimyr service next time I need to call. Has anyone had success using it for other CalFresh questions, or does it only work well for certain types of issues?

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Zainab Yusuf

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I'm completely new to this community but wow, this thread is exactly what I needed! I got that same mysterious $20 in February and have been so confused about it. Reading everyone's experiences makes me realize how widespread this communication problem is with CalFresh. I haven't tried Claimyr yet but I'm definitely going to give it a shot after seeing @Norman Fraser mention it worked for getting through to someone who actually knew about the TNB program. The regular phone system is absolutely brutal - I gave up after being on hold for over an hour last week trying to ask about this exact issue. It s'frustrating that we have to rely on third-party services just to talk to someone who understands the programs we re'enrolled in!

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Henry Clark

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I got 20 in September and my surprise again in October .why I don't kno I thought only once a year you get 20 for God kno what .hopefully they don't say later you owe that money .we made mistakes .

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Admin_Masters

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Thanks everyone for the helpful explanations! I understand it now. It's just showing me that $150 of my purchase was SNAP-eligible, but since I only had $100 on my card, I had to pay the other $50 of eligible items plus the $50 non-eligible items with cash. Makes total sense now but the wording on the receipt is definitely confusing! I appreciate all the quick responses.

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Ella Thompson

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You're welcome! One tip for the future: if you want to maximize your benefits, try to use your CalFresh EBT card mostly for SNAP-eligible essentials. Some stores like Walmart and Target now mark eligible items directly in their apps, which can help you plan your shopping better.

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QuantumLeap

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Just wanted to add that some grocery stores have started putting little icons or symbols next to SNAP-eligible items on their shelf tags, which can be super helpful when you're shopping. Also, if you're ever unsure about whether something is eligible, the cashier can usually run a quick check before you complete your purchase. This way you can decide if you want to pay cash for non-eligible items or swap them out for something that's covered by your benefits.

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