California CalFresh

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CalFresh missing March payment after switching from PayPal Direct Deposit - anyone else?

Has anyone had issues with their CalFresh benefits not showing up after switching direct deposit methods? I changed from PayPal to my regular bank account last month (my worker said it would be fine), but my March payment never came through. When I check the BenefitsCal portal it says the payment was issued, but nothing's in either my PayPal or bank account. I've called the EBT customer service line like 12 times and keep getting disconnected! Super stressed because I'm counting on that $470 for groceries this week. Anyone else experience payment issues after changing direct deposit info? How long did it take to resolve?

Update us on what happens! Also, make sure to document everything - write down who you speak with, case numbers for any service requests, and confirmation numbers. This will help if you need to escalate the issue. In my experience, payment issues are usually resolved within 3-10 business days once you get in touch with the right person.

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I finally got through using that Claimyr service! Turns out my direct deposit form had errors - they entered my account number wrong. The worker said they'll reissue the payment within 3 business days. Such a relief! Thanks everyone for the help.

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just for future reference CalFresh and CalWorks are different programs... CalFresh is SNAP (food stamps) that goes on EBT card only, CalWorks is cash aid that can go direct deposit. glad u got it figured out tho

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ya i was gonna say same thing... easy to mix em up but they work totally different

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CalFresh EBT card skimmed AGAIN despite pin change - money stolen overnight!

I'm so upset right now. Checked my EBT balance this morning to buy groceries for my kids and ALL the benefits from yesterday's deposit are GONE. The crazy thing is I actually changed my PIN last night because I'd heard about the skimming happening in our county! Even with a brand new PIN, they still got everything - $783 for our family of 4. Called the EBT customer service number but was on hold for 45+ minutes before getting disconnected. Has this happened to anyone else recently? Do I need to file a police report before contacting the county office? I heard CalFresh will replace stolen benefits now but is there a time limit to report it? My kids need to eat and I seriously can't wait weeks for this to get resolved.

wait does calfresh replace stolen money now? when my balance got stolen last year they told me it was just gone forever like a debit card

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Yes, this changed with Assembly Bill 1958 which went into effect January 1, 2023. California now replaces stolen CalFresh benefits if you report the theft within 10 days of discovering it. This applies to electronic theft (skimming, phishing, etc.). You need to complete form EBT-2259 and submit it to your county office. The state can replace up to two months' worth of benefits that were stolen.

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UPDATE: Just wanted to let everyone know what happened in case it helps someone else. I followed the advice here and: 1. Called EBT customer service to report theft and freeze my account 2. Filed a police report online (took screenshots) 3. Went to my county office with the EBT-2259 form, police report, and transaction history 4. Explained I had no food for my kids They processed an emergency allotment right there! Got $313 loaded today to help until the full replacement goes through. The worker said they're seeing tons of these cases and recommended ALWAYS freezing the card when not actively shopping. Also said to never use the card at ATMs in gas stations or convenience stores as they're the most commonly compromised. Thanks everyone for your help during this nightmare!

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Thank you for updating! This is really helpful info. I'm going to start freezing my card between uses too. Glad you got the emergency benefits for your kids!

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omg thank u for sharing!!! going to try the same thing tomorrow. so glad u got help for ur kids! ❤️

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CalFresh benefits stolen from EBT card this month - anyone get their money back yet?

I checked my EBT card last weekend and almost $750 was gone! Someone emptied my account at some ATM in another city I've never been to. I reported it immediately to the fraud department and they told me I'd get my benefits back by this Friday. Well, it's already Saturday and nothing's been deposited back. The worker I spoke with kept saying it's a 'simple process' and that lots of people are experiencing theft this month. Has anyone else had their CalFresh benefits stolen recently? Did you actually get your money back? My kids are hungry and I'm seriously stressing out about how we'll eat for the next two weeks if they don't replace it soon.

One more important tip: Make sure to change your PIN as soon as you report the theft, even before you get a new card. Sometimes thieves can access your account multiple times if the PIN remains the same. Also, avoid using easily guessed PINs like birthdays or address numbers. And never respond to text messages about your EBT benefits - the county never sends texts asking for your card info or PIN.

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wait so if i get a text saying i need to verify my ebt info thats a scam?? i got one last week but ignored it

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just want to update - got my money back today! took 9 days but its finally there. had to call like 10 times tho. dont give up on calling!!

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That's great news and gives me hope! Did they just deposit it back to your existing card?

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CalFresh EBT card drained at local AMPM this morning - URGENT help needed!

Guys I'm literally panicking right now!! My entire CalFresh balance ($875) was completely wiped from my EBT card this morning at 6am when I was asleep!! The transaction shows it happened at the AMPM gas station that's literally 8 mins from my house but I NEVER went there or gave my card to anyone!! I have 3 kids and we're supposed to make it through the month with this money and now it's ALL GONE. Has anyone dealt with EBT theft before? Do I call BenefitsCal or the EBT customer service number? Will they even believe me or replace the benefits? My kids need to eat and I'm freaking out right now!!

Just checking back - were you able to get through to your county office? Make sure to ask specifically for the "expedited replacement" process. Under California regulations, if you report theft within 4 calendar days, the county must make a determination within 10 days, not 30. Having a police report significantly improves your chances. You can also contact your nearest CalFresh outreach partner (like a community action agency) as they sometimes have emergency food resources while you wait. If you have school-age children, talk to their school about emergency meal programs as well.

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I finally got through! Used that Claimyr service someone mentioned and it actually worked - got a call back from a worker in about 45 minutes. They're sending me the theft form by email and I filed a police report online. The worker said I should get emergency replacement benefits in 3-5 days since I reported it right away. Thank you all for your help - this community is amazing!!

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dont forget 2 also check ur bank accounts if u have any!! these skimmer things can steal regular debit cards 2. my cousins entire checking account got emptied after using a gas station ATM

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Good point!! I checked my bank account and thank god nothing was taken from there. I'm being super careful now with all my cards.

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Is it true CalFresh recipients get free tax preparation services? Where to get taxes done with low income

Hey everyone! Tax season is coming up fast and I'm trying to figure out where to get my taxes done without spending a fortune. I'm currently on CalFresh benefits (family of 4) and heard somewhere that there might be free tax preparation services for folks on benefits? Is this true? My situation is more complicated this year because I had a part-time job for 6 months, then got laid off and had unemployment for a while. Plus I'm worried about how reporting my tax refund might affect my CalFresh benefits for 2025. Anyone know where I can get affordable/free tax help that understands how to handle this without messing up my benefits?

just want to add that freee tax prep can get really busy right before the filing deadline so try to go in february if u can... i waited until april last year and had to wait 3 hours even WITH an appointment cause they were so backed up

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Good point! And bring snacks and something to read because even with an appointment there's usually some waiting.

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To address your original question more specifically - the tax refund itself won't affect your CalFresh benefits the month you receive it. Tax refunds are considered non-recurring lump-sum payments, which means they don't count as income for CalFresh. However, if you keep the money and it puts you over the resource limit ($4,250 for most households with someone who is elderly or disabled, $2,750 for others), it could potentially affect your eligibility in future months. Most people spend their refunds relatively quickly on necessities though, so this rarely becomes an issue. Just make sure you're tracking and reporting any actual earned income properly on your SAR7 forms throughout the year.

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Thank you for the detailed explanation! We usually use our tax refund for catching up on bills and maybe some clothes for the kids, so it doesn't stay in our account very long. I'm relieved to hear it won't count against our benefits.

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