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One more important tip: Make sure to change your PIN as soon as you report the theft, even before you get a new card. Sometimes thieves can access your account multiple times if the PIN remains the same. Also, avoid using easily guessed PINs like birthdays or address numbers. And never respond to text messages about your EBT benefits - the county never sends texts asking for your card info or PIN.
Just checking back - were you able to get through to your county office? Make sure to ask specifically for the "expedited replacement" process. Under California regulations, if you report theft within 4 calendar days, the county must make a determination within 10 days, not 30. Having a police report significantly improves your chances. You can also contact your nearest CalFresh outreach partner (like a community action agency) as they sometimes have emergency food resources while you wait. If you have school-age children, talk to their school about emergency meal programs as well.
I finally got through! Used that Claimyr service someone mentioned and it actually worked - got a call back from a worker in about 45 minutes. They're sending me the theft form by email and I filed a police report online. The worker said I should get emergency replacement benefits in 3-5 days since I reported it right away. Thank you all for your help - this community is amazing!!
dont forget 2 also check ur bank accounts if u have any!! these skimmer things can steal regular debit cards 2. my cousins entire checking account got emptied after using a gas station ATM
just want to add that freee tax prep can get really busy right before the filing deadline so try to go in february if u can... i waited until april last year and had to wait 3 hours even WITH an appointment cause they were so backed up
To address your original question more specifically - the tax refund itself won't affect your CalFresh benefits the month you receive it. Tax refunds are considered non-recurring lump-sum payments, which means they don't count as income for CalFresh. However, if you keep the money and it puts you over the resource limit ($4,250 for most households with someone who is elderly or disabled, $2,750 for others), it could potentially affect your eligibility in future months. Most people spend their refunds relatively quickly on necessities though, so this rarely becomes an issue. Just make sure you're tracking and reporting any actual earned income properly on your SAR7 forms throughout the year.
I just went through this whole process because our school opted out too. So frustrating! If your child has Medi-Cal, you should get it automatically, but there have been system matching issues. I had to call FOUR TIMES before getting through to a person who could help me. The cards are definitely going out in batches, but they're behind schedule. The income limits depend on household size - for a family of 4 it's about $59,000 annual income. If you're close to the threshold, apply anyway! Sometimes they don't count certain income or there are deductions that help you qualify. Also, check if your child gets any other benefits that might qualify them automatically. Even certain reduced fee programs through the county can sometimes help establish eligibility.
Alice Coleman
wait does calfresh replace stolen money now? when my balance got stolen last year they told me it was just gone forever like a debit card
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Lydia Bailey
•Yes, this changed with Assembly Bill 1958 which went into effect January 1, 2023. California now replaces stolen CalFresh benefits if you report the theft within 10 days of discovering it. This applies to electronic theft (skimming, phishing, etc.). You need to complete form EBT-2259 and submit it to your county office. The state can replace up to two months' worth of benefits that were stolen.
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Adrian Hughes
UPDATE: Just wanted to let everyone know what happened in case it helps someone else. I followed the advice here and: 1. Called EBT customer service to report theft and freeze my account 2. Filed a police report online (took screenshots) 3. Went to my county office with the EBT-2259 form, police report, and transaction history 4. Explained I had no food for my kids They processed an emergency allotment right there! Got $313 loaded today to help until the full replacement goes through. The worker said they're seeing tons of these cases and recommended ALWAYS freezing the card when not actively shopping. Also said to never use the card at ATMs in gas stations or convenience stores as they're the most commonly compromised. Thanks everyone for your help during this nightmare!
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Sofia Price
•Thank you for updating! This is really helpful info. I'm going to start freezing my card between uses too. Glad you got the emergency benefits for your kids!
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Mateo Warren
•omg thank u for sharing!!! going to try the same thing tomorrow. so glad u got help for ur kids! ❤️
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