


Ask the community...
This whole P-EBT thing is so frustrating. My friend in Elk Grove got cards for her kids who AREN'T even on free lunch while my kids who DEFINITELY qualify haven't gotten anything. The entire system is broken and they just don't care about getting food to kids who need it!!! I spent HOURS trying to talk to someone just to be told to "wait" - like my kids can wait to eat??????
That's concerning about your friend in Elk Grove. P-EBT 4.0 should only go to students who qualify for free/reduced meals through the National School Lunch Program. If your friend's children aren't eligible, that could be an error. Regarding your situation, if you've confirmed your children are approved for free/reduced lunch and your school district's distribution period has passed, you should definitely request a replacement card through the hotline.
UPDATE: Our P-EBT card finally arrived yesterday! You were right about the alphabetical distribution - our last name starts with W so we got it toward the end. The card had combined benefits for both kids ($2,856 total). Thanks everyone for your help and suggestions!
I had my benefits stolen last year and it was a NIGHTMARE getting them back. Took almost 2 months! And they interrogated me like I was the criminal. So unfair when we're just trying to feed our families. The system is rigged against us poor folks who need help. Why don't they make EBT cards with chips like regular credit cards?? So frustrating!
California is actually in the process of transitioning to more secure EBT cards with chips, but it's taking time to implement statewide. In the meantime, the state passed AB 1270 in 2022 which mandates replacement of benefits stolen through skimming, so the process should be easier now than it was for you last year. If anyone has benefits stolen now, they should be replaced within 10 days of completing the required paperwork.
UPDATE: Finally got through to EBT customer service! They're sending me a new card that should arrive in 3-5 business days and put a note on my account about the skimmer situation. The rep said if any benefits do get stolen before my new card arrives, I'll need to submit a 'Stolen Benefits Request Form' through my county office. Thanks everyone for your help!
so can u use the p-ebt at the same stores as regular ebt?? my sister got one for her kid but was told some places dont take it?? is that true??
P-EBT cards work at the same retailers that accept regular EBT/CalFresh. Any grocery store, supermarket, or convenience store that has the EBT sign or logo should accept P-EBT. However, some smaller stores might not be familiar with P-EBT cards specifically and might incorrectly tell you they don't accept them. If that happens, you can explain that it works exactly like a regular EBT card because it uses the same system. Also, remember that P-EBT benefits, like regular CalFresh, can only be used for food items - not for hot prepared foods, alcohol, non-food items, etc.
Thank you everyone for all the helpful information! I called the county office this morning (used that Claimyr service someone mentioned - it really worked!) and got some answers. The worker confirmed that my other three kids should be getting P-EBT cards too, they're just sending them in batches over the next few weeks. She verified all my kids are properly listed with their current schools. She also explained that this benefit is completely separate from our regular CalFresh, so I'll continue getting our usual amount on our regular EBT card. The P-EBT cards are just additional help specifically for the kids because they qualify for free school meals. I'm going to activate my 6-year-old's card today and start using it. And I'll keep an eye out for the other cards in the mail. Thanks again for clearing up my confusion!
That's great news! Just remember to keep each P-EBT card separate and remember which PIN goes with which card. It can get confusing managing multiple cards. Also, it's a good idea to check the balance on each card before shopping. You can do this by calling the number on the back of the card or checking online at www.ebt.ca.gov. Glad you got everything sorted out!
i had to call like 37 times before i got thru to ftb... they disconnect u after 2hrs on hold its CRIMINAL
Mikayla Brown
UPDATE: Finally got through to my county office! The worker confirmed I should be getting the Tier 1 supplement of $110/month since I'm a single-person household in San Francisco. She said there was no flag on my case for the regional supplement. She's correcting it and processing backpay for January-March (about $330). Should see it on my EBT card within 3-5 business days.\n\nThanks everyone for your help! I'll update again when I actually see the money on my card.
0 coins
Katherine Hunter
That's fantastic! So glad you got it resolved. The backpay will be really helpful I'm sure. The exact same thing happened to me and many others... they really need to fix their system so it automatically identifies eligible households!
0 coins