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My sister had this happen but it was because she didn't report her teenager got a part-time job, and they found out through income matching with EDD. Even though her account showed active, they were calculating a benefit reduction. Not saying that's your situation, but sometimes there's more going on than just system glitches.
Oh that's concerning. No one in my household has gotten a new job, but my ex did finally start paying child support last month. It's only $325/month though, and I did report it on my last quarterly report. Do you think that could cause a delay?
Child support is countable income for CalFresh, but if you reported it properly on your SAR7, it should already be factored into your current benefit amount. A change in child support wouldn't typically cause your benefits to disappear completely without notice - they would send you a Notice of Action with the new benefit calculation. It sounds more like the system update issue others have mentioned.
UPDATE: My benefits just loaded this morning (the 1st) even though they never showed as pending! Full amount too. Looks like it was just the system update affecting the pending notification like everyone said. Relief!! Thanks everyone for your help and reassurance!
I just went through recertification last week and they told me the emergency allotments are going to continue until at least March 2026, which is good news! For October specifically, my worker said they're staggering the releases to avoid overwhelming the system. She also mentioned they're going to eventually combine regular and emergency benefits into one payment again, but not until January at the earliest.
i always check the EBT app it tells u exactly when ur getting paid both regular and emergency amounts
my friend works at the grocery store and she says they find skimmers on their card readers like once a month now!!! the thieves put them on super early in the morning when the store first opens and its hard to notice unless ur looking for it. she said ebt cards r targeted cause they dont have the same protections as regular bank cards
OK so I just got back from the police station and filed a report. The officer said they've had DOZENS of similar cases reported in our county over the last few months! So clearly this is a widespread issue! What's weird is when I asked if they're investigating county employees, he got really awkward and just said "we're looking at all possibilities" but wouldn't give me a straight answer. Feels like they're avoiding pointing fingers at the county! I'm going to call the EBT customer service tomorrow, but based on your experiences it sounds like I'll be fighting for weeks to get my money back. This is so frustrating when my kids are going hungry NOW. At least I know I'm not alone or crazy. Thank you all for the advice and support.
Good job filing that police report! That's actually the most important step for getting your benefits replaced. Make sure to call EBT customer service first thing tomorrow and reference your police report number. While you wait for the replacement benefits (which unfortunately can take 2-3 weeks), contact these emergency resources: 1. Local food banks (find them at cafoodbanks.org) 2. Call 211 for immediate food assistance programs 3. Check if your school district offers emergency meal programs Don't hesitate to use these services - that's exactly what they're there for during situations like this.
Just want to add that you should also check if the card was sent but not activated. Sometimes the P-EBT cards come in very plain envelopes that look like junk mail. My friend almost threw hers away! The envelope just says "Official Business" and doesn't clearly identify as P-EBT.
That's so helpful to know! I'll be more careful checking the mail. Do you know if there's a way to check if a card was already sent to us? Like a tracking system or something?
Yes, you can check if a card has been issued on the P-EBT Portal (ca.p-ebt.org). You'll need your child's information including student ID number. If you don't have that, some parents have reported success calling the P-EBT hotline first thing in the morning (right when they open at 8:00 AM) to avoid the high call volume.
Dylan Campbell
does anyone know if the grocery store atms r safer??? i use the one at food 4 less all the time
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Ava Martinez
•In my experience, the inside grocery store ATMs are a little safer, but skimmers can be installed anywhere. I now only use my EBT card for actual purchases where I can swipe it myself and see the terminal, never for ATM withdrawals. The safest thing is to transfer your cash benefits to a regular bank account right away.
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Sofia Torres
Just to clarify an important point that's causing confusion: This mainly affects EBT cash benefits (like CalWORKs), not your food benefits portion of CalFresh. Food benefits can only be used for food purchases, not ATM withdrawals. If you only receive food benefits through CalFresh (and not cash aid), you're still vulnerable at point-of-sale terminals in stores, but not from ATM skimmers. Be cautious when using your EBT card anywhere, but understand which benefits you have and how they can be accessed.
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StarStrider
•Thank you for explaining this! I have both CalFresh food benefits and CalWORKs cash benefits on my card. I was confused about which ones could be stolen.
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