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I need help ASAP! I noticed 3 suspicious transactions on my EBT card from yesterday that I definitely didn't make since I was home sick all day. I think I dropped my card at the store on Monday and someone who was behind me in line might have seen me enter my PIN. Now I have almost no CalFresh benefits left for the month and I'm freaking out about feeding my kids. I need to report this but I have so many questions: How do I report these fraudulent transactions? Will CalFresh actually reimburse me for the stolen benefits? How quickly can I get a replacement card? Does anyone know if there's a special form I need to fill out for fraud? The county office just has me on hold forever when I call.
I'm absolutely panicking right now. I reported my overtime hours from last month on my SAR7 (got extra shifts because a coworker was on maternity leave), and my CalFresh benefits just got cut from $650 to only $180 for my family of four! I checked my BenefitsCal account and it shows my 'income exceeded reporting threshold.' But this was a ONE-TIME thing, I'm back to my regular 32 hours now. I can't feed my family on $180/month! Called the county 6 times today and couldn't get through - just automated recordings. Has anyone dealt with this? Can I appeal? Do I need to submit proof my overtime is over? My next rent is due in 10 days and I was counting on the full benefit amount for food so we could make rent. Freaking out here.
While ur waiting for this to get fixed try 211 for emergency food resources. They can connect u with food pantries in ur area. Also check if ur school district is still doing grab-n-go meals - some still have this from the pandemic. My kids school does free dinner pickup for any family that needs it no questions asked
I'm so sorry you're dealing with this stress - I've been there and it's awful. One thing that helped me was also contacting your local community action agency or United Way chapter. They often have emergency food vouchers or direct assistance programs separate from CalFresh. Also, WIC might be able to help with your younger kids if you're not already enrolled - they serve families with children under 5 and the income limits are higher than CalFresh. Some churches also do "blessing boxes" or community fridges where you can grab groceries without paperwork. Hang in there - this is fixable but I know waiting is the hardest part when you have little ones to feed.
Just found out I'm eligible for CalFresh and getting my EBT card next week! Wondering if there are any ways to stretch my benefits? I heard something about getting extra money if you shop at farmers markets with your EBT? Is this true or just a rumor? And if it is true, how does it work? Do all farmers markets participate or just specific ones? Anyone have experience with this in Sacramento area? Trying to make my benefits go as far as possible for my kids.
Thank you all so much for the great advice! I'm definitely going to try the Market Match program. One last question - does anyone know if the doubled amount counts against your monthly CalFresh limit? Like if I get $20 matched, does that take $20 off my monthly benefits?
Great question! No, the Market Match funds are completely separate and don't count against your CalFresh benefits at all. They're bonus money provided by a non-profit organization, not from your EBT allocation. So when you get that match, it's truly free additional money for fruits and vegetables. Your regular monthly benefit amount stays exactly the same.
This is such valuable information! I'm new to CalFresh too and had no idea about Market Match. Just wanted to add that I called the Sacramento Central Farmers Market this morning and they confirmed they do participate - they're open Saturday mornings from 8am-noon under the freeway at 8th & W streets. The staff person I talked to was really helpful and said they usually have match funds available through the whole season, but it's first-come-first-served each market day. Thanks everyone for sharing your experiences - this community is amazing!
I just checked my EBT account this morning and almost had a heart attack! My CalFresh benefits went from $543 to only $10 for next month!!! I haven't reported ANY changes in income or household size and I'm still well below the income threshold for my family size (household of 4). Absolutely nothing has changed in my situation. No new income, no new household members, nothing. I didn't even get a notice in the mail warning me about this change. How am I supposed to feed my family on $10 for an entire month? Has anyone experienced this kind of dramatic benefit reduction without warning? Is this some kind of computer glitch or calculation error? I'm really panicking because we rely on those benefits and I can't afford to buy groceries otherwise. Do I need to file an appeal or is there a faster way to fix this?
I'm so glad you got this resolved quickly! It's a good reminder for everyone to always check the details on your Notice of Action carefully - especially the income, expenses, and household size information. Even a small data entry error can have a huge impact on benefit amounts.
Wow, I'm so relieved to hear you got this resolved! A $250 vs $2500 rent entry error - that's such a huge difference but probably an easy typo to make. It's scary how one small mistake can completely devastate a family's food budget. I'm dealing with a similar issue right now where my benefits dropped unexpectedly, and your experience gives me hope that it might just be a data entry error too. Thanks for sharing the update - it really helps to know that these things can get fixed quickly once you reach the right person!
Super excited that I finally got approved for CalFresh today after waiting for almost 3 weeks! The worker called me this morning and said my application was approved, but I'm a little confused about when I'll actually receive my first benefits. Since it's already November 15th, will I still get the full November amount on my EBT card right away? Or do they skip this month and I have to wait until December 1st to get my first benefits? I'm trying to plan my grocery shopping and really need to know when I can expect to use these benefits. Thanks!
Update: Just wanted to let everyone know that my benefits showed up this morning! They did give me prorated benefits from my application date (Nov 5th) through the end of the month. The worker also told me that starting in December, my regular issuance date will be the 6th of each month. Thanks everyone for your help!
That's great news! Glad it worked out. Just a tip: make sure you know your Semi-Annual Report (SAR7) and recertification dates. Your first SAR7 will probably be due in about 5-6 months, and it's really important to submit it on time or your benefits could be delayed or stopped.
Congratulations on getting approved! That's such a relief after waiting 3 weeks. Just wanted to add that you should also keep an eye out for your CalFresh card in the mail if you haven't received it yet - sometimes people get so focused on when the benefits will load that they forget they need the physical card to actually use them. The card usually arrives within 7-10 business days of approval. You can also set up account alerts through your county's EBT website to get text notifications when your benefits are loaded each month. Really helps with planning your grocery trips!
Sergio Neal
Just wanted to follow up and mention that you should request an expedited replacement if you have very little or no food in your house. When you talk to your worker, specifically use the phrase "immediate need due to household emergency" - this triggers specific protocols that can get you emergency benefits within 3 business days instead of waiting for the full investigation to complete.
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Leslie Parker
AuthorUpdate: I called the EBT customer service line and got my card deactivated. Then I went to the county office in person with my ID and they issued me a new card on the spot. I also filed the CF 303 form for the stolen benefits. The worker said it could take 7-10 days to get the stolen amount back but recommended I check with local food banks in the meantime. Thanks everyone for the advice! I'll update when/if I get my benefits back.
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Savanna Franklin
GOOD FOR YOU!!! Keep calling them every few days to check on the status!!
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Carmen Lopez
So glad you were able to get your card deactivated and a new one issued right away! That's exactly the right first step. Just wanted to add that while you're waiting for the CF 303 to be processed, you might also want to document everything - like take photos of your transaction history showing the fraudulent charges, keep copies of all forms you submit, and write down the names of any workers you speak with and when. This creates a paper trail that can really help speed things up if there are any issues with your claim. Also, some counties have special emergency food vouchers they can issue while fraud claims are being processed, so it's worth asking about that too. Hoping you get your benefits restored quickly!
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