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GalaxyGazer

University asking for SSN card and driver's license for FAFSA verification - is this normal?

So I just got an email from my university (State University) saying they need a copy of my driver's license and social security card before they can process my financial aid package and send me my award letter. They claim it's part of their FAFSA verification process. I've never had to send such sensitive documents before - is this legit or a scam? The email looked official with the university logo and came from a .edu email, but I'm super hesitant to email copies of these documents. Has anyone else been asked to provide these specific documents for FAFSA verification? If it's normal, what's the safest way to send them?

DONT DO IT!!!! This sounds like a phishing scam to me. I work in IT and universities NEVER ask for your full social security card via email. FAFSA verification usually requires tax transcripts, household info forms, maybe your W-2, but NOT your drivers license AND social card together!!! That's identity theft 101. Call the financial aid office directly using the number from the official website (not from the email) and verify if this is real. I bet you $100 it's not.

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Thanks for the quick response! I'll definitely call them tomorrow morning using the number from their website. The email did look really legitimate though - it had all the right logos and formatting from other university emails I've gotten. I'm worried if I don't send these in soon I'll miss out on aid for next semester.

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While I agree with being cautious, some schools do require additional verification documents beyond what FAFSA initially requests. It's called institutional verification, which is different from federal verification. However, they typically don't ask for these exact documents via email. Most schools would have you upload these to a secure student portal or bring them in person. I would definitely call the financial aid office directly to confirm if this request is legitimate before sending anything.

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my cousin had to submit her passport for verification at her school but they had a secure upload thingy on the student portal not thru email so yeah definietly check if its real first

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This seems fishy to me. When I went through verification last year, they asked for my parents' tax information and had me fill out a verification worksheet, but never asked for my ID or SS card. They definitely wouldn't ask you to send these documents through regular email since that's not secure. Maybe check your student portal to see if there are any official communications about verification requirements there?

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Good idea about the student portal - I just checked and there's nothing there about needing these documents which makes me even more suspicious. The email said to reply directly with scanned copies which now that I'm thinking about it seems really unsafe.

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Financial aid advisor here. This is concerning. While schools do conduct verification processes, sending your SSN card and driver's license via email is NOT standard procedure and would violate security protocols at most institutions. Legitimate verification typically requires: 1. Verification worksheets (sent through secure portals) 2. Tax return transcripts 3. W-2 forms 4. Sometimes statements of educational purpose For identity verification, you might need to present ID in person or through a notarized form, but they wouldn't ask for both license and SSN card via email. Contact your financial aid office immediately through their official phone number. If it is somehow legitimate, they'll have secure methods for document submission.

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Thank you for this detailed explanation! I called the financial aid office this morning, and you were right - it was a sophisticated phishing attempt. The real financial aid office confirmed they'd never ask for these documents via email. I'm reporting the fake email to campus IT security now. Really appreciate everyone's quick warnings!

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I had something similar happen but it turned out to be legit - BUT they wanted me to bring the documents IN PERSON or upload to their secure system. They absolutely did NOT want them emailed. Email is not secure for those kinds of documents. Call the financial aid office directly!

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This is exactly right. I spent literally HOURS trying to call the Federal Student Aid helpline about a similar verification issue last semester. Kept getting disconnected or stuck on hold forever. Finally found this service called Claimyr (claimyr.com) that held my place in line and called me back when an agent was available. They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ Saved me so much time and frustration. Might be helpful if you need to speak directly with FSA about verification requirements in general.

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my school made me verify my fafsa last yr but they jus wanted tax forms n stuff they NEVEr asked for SS card thats sketch af

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Same here. They asked for a bunch of financial documents but NEVER my social security card. That's way too risky to send over email.

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Update on this topic: I just spoke with a colleague in university financial aid. There is a legitimate verification process called 'identity and statement of educational purpose verification' that sometimes requires government-issued photo ID, but: 1. It NEVER should be submitted via email 2. Social security cards are NOT part of this process 3. For distance students, this verification must be completed with a notary public So if you receive requests like this, always verify through official channels before sending anything. Your school's financial aid office can confirm what's actually required.

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This is really helpful information. The financial aid office confirmed it was definitely a scam. They're now sending emails to all students warning about this phishing attempt. Apparently several other students received the same fake email. I'm glad I checked here before sending anything!

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Pro tip: NEVER send sensitive documents via regular email. Any legitimate university will provide a secure upload portal or physical dropoff option. If you're ever unsure, ALWAYS call the office directly using the official number from the university website.

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yep ive been through 2 verifications for fafsa and both times needed to use the secure student portal to upload documents. regular email is never acceptable for things with your SSN

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I'm glad you trusted your instincts and asked here before sending anything! This is a perfect example of why scammers target students during financial aid season - they know people are anxious about deadlines and might act quickly without verifying. For anyone else reading this: legitimate FAFSA verification requests will come through official channels (student portal, official mail, or in-person), never ask for both SSN card AND driver's license together via email, and always give you secure submission options. When in doubt, hang up and call back using the official number from your school's website. Your caution probably saved you from major identity theft!

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This is such an important thread for all students to see! As someone who works in cybersecurity, I can't stress enough how sophisticated these phishing attempts have become. The fact that they used official logos and a .edu-looking email shows they're really targeting students specifically. A few red flags everyone should watch for: 1) Urgent deadlines to pressure quick action, 2) Requests for multiple forms of ID together (huge red flag), 3) Email requests for documents containing SSN, and 4) No mention of secure portals or in-person options. Always remember - legitimate institutions have security protocols precisely because they know how valuable this information is to criminals. Trust your gut and verify through official channels every time!

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This is exactly the kind of information that should be shared more widely! I'm pretty new to all this financial aid stuff and honestly would have probably fallen for something like this if I hadn't seen this thread. The pressure they put on students with fake deadlines is really scary - like they know we're already stressed about money and deadlines. Thanks everyone for being so helpful and explaining what to actually look out for. I'm definitely bookmarking this thread to reference later!

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As a newcomer to this community, I just wanted to say how valuable this thread has been! I'm currently filling out my FAFSA for the first time and had no idea these kinds of sophisticated scams were targeting students. The detailed explanations from everyone, especially those with professional experience in financial aid and cybersecurity, have really opened my eyes to what red flags to watch for. It's scary how official these fake emails can look - I probably would have been fooled too if I hadn't read this first. I'm definitely going to share this information with other students in my program. Thank you all for creating such a helpful and protective community space where people feel safe asking these important questions!

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Welcome to the community! I'm also pretty new here but this thread has been incredibly educational. It's really reassuring to see how quickly everyone jumped in to help when someone was potentially being targeted by scammers. The fact that multiple people with different backgrounds (IT, financial aid, cybersecurity) all confirmed this was suspicious really drives home how important it is to get multiple perspectives on these things. I'm definitely going to be much more cautious about any financial aid emails I receive going forward. Thanks for sharing your thoughts - it's nice to know I'm not the only one who learned a lot from this discussion!

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As someone who just went through the FAFSA verification process this past fall, I can confirm that legitimate verification NEVER involves emailing sensitive documents like SSN cards and driver's licenses together. When my school needed to verify my information, they sent me a secure link through my student portal to upload tax transcripts and a verification worksheet - that's it. The biggest red flag here is them asking you to email these documents directly. Even if a school did need to see your ID for some reason, they'd have you bring it in person to the financial aid office or use a secure document upload system. I'm really glad you asked here first instead of sending those documents! This is exactly the kind of scam that targets stressed students during aid season.

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Thank you for sharing your actual experience with the verification process! As someone completely new to FAFSA and financial aid, hearing from people who've actually been through legitimate verification is so helpful. It really reinforces what everyone else has been saying about secure portals being the standard. I'm curious - when you got the secure link through your student portal, did they give you any advance notice that verification would be needed, or did it just show up one day? I want to make sure I know what to expect when I submit my FAFSA so I can recognize what's normal versus what might be a scam attempt like this one.

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As a new member here, I just want to echo what everyone has said about this being a scam - legitimate financial aid offices have strict security protocols and would NEVER ask for your SSN card and driver's license via email. I work as a student advisor and we constantly remind students that any request for sensitive documents should immediately raise red flags if it's not through official secure channels. What makes these scams particularly insidious is they target students during high-stress periods when you're worried about missing aid deadlines. The scammers know students are vulnerable and might act quickly without verifying. Always remember: when in doubt, hang up/don't respond and call the official number directly from your school's website. Your instinct to ask here first probably saved you from serious identity theft - never feel embarrassed about double-checking these things!

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Thank you so much for sharing your professional perspective! As someone completely new to both this community and the FAFSA process, it's incredibly reassuring to hear from a student advisor who deals with these situations regularly. The point about scammers targeting students during high-stress periods really resonates with me - I can already feel the pressure building as I start my financial aid applications, and I can see how easy it would be to panic and make a mistake when you're worried about missing crucial deadlines. This whole thread has been such an eye-opener about how sophisticated these scams have become. I'm definitely going to save all this advice and share it with my classmates who are also going through this process for the first time. It's amazing how this community comes together to protect each other from these predators!

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This thread is such a valuable resource for students! As someone new to the FAFSA process, I had no idea how sophisticated these phishing scams targeting students have become. Reading everyone's responses has really educated me on what legitimate verification processes actually look like versus these red flags. It's particularly helpful hearing from people with professional experience in financial aid, IT, and cybersecurity all confirming this was definitely a scam. The key takeaways I'm getting are: 1) legitimate schools never ask for SSN cards + driver's licenses together via email, 2) real verification uses secure portals or in-person submission, 3) when in doubt, always call the official number from the school's website directly, and 4) trust your instincts if something feels off. Thank you to everyone who jumped in so quickly to help - this community's protective response shows how important it is to look out for each other during vulnerable times like financial aid season!

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This thread has been such an education for me too! As someone just starting my financial aid journey, I'm honestly shocked at how convincing these scams can be. The fact that they used official logos and a .edu-style email is really scary - I probably would have been fooled if I hadn't seen this discussion first. What really stands out to me is how quickly everyone here jumped in with warnings and practical advice. The combination of professional perspectives from IT, financial aid, and cybersecurity folks really drives home just how serious this threat is. I'm definitely going to be extra vigilant now and always verify through official channels before submitting any documents. Thanks to everyone for creating such a protective community space - knowing there are people looking out for students like us makes navigating this whole process feel less overwhelming!

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As a newcomer to this community and the FAFSA process, this thread has been absolutely eye-opening! I'm currently preparing my first FAFSA application and honestly had no idea these sophisticated phishing scams were targeting students. Reading through everyone's responses - especially from professionals in financial aid, IT, and cybersecurity - has really driven home how dangerous these fake requests can be. The fact that scammers are using official logos and .edu-style emails to trick students is terrifying. What strikes me most is how they prey on our anxiety about deadlines and financial aid, knowing we might act quickly without verifying. The key lessons I'm taking from this discussion: never send SSN cards or driver's licenses via email, always use official secure portals, call the school directly using numbers from their official website, and trust your instincts when something feels off. Thank you to everyone who responded so quickly to help protect a fellow student - this community's response shows how important it is to look out for each other during vulnerable times like financial aid season. I'll definitely be sharing this information with other first-time FAFSA applicants in my program!

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Welcome to the community! As another newcomer who's been following this thread closely, I'm equally amazed at how quickly everyone mobilized to help when they spotted potential fraud. This discussion has been like a masterclass in financial aid security that I never knew I needed. What really struck me is how the scammers specifically target the documents that would give them everything they need for identity theft - SSN card AND driver's license together is basically a criminal's dream combo. The fact that multiple professionals from different fields all immediately flagged this as suspicious really shows how far outside normal procedures this request was. I'm bookmarking this entire thread as a reference guide for myself and planning to share it with my study group. It's scary to think how many students might fall for these scams without communities like this to help spot the red flags. Thanks for highlighting those key takeaways - they're exactly what I was pulling from this discussion too!

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As a newcomer to this community, I'm incredibly grateful for threads like this! I'm just starting my FAFSA journey and had no idea how sophisticated these phishing scams have become. Reading through all the expert advice from financial aid professionals, IT specialists, and cybersecurity folks has been like getting a crash course in protecting myself from fraud. What really scares me is how convincing these fake emails can be - using official logos and .edu domains to target stressed students who are worried about missing aid deadlines. The consensus here is crystal clear: legitimate schools NEVER ask for SSN cards and driver's licenses together via email, and they always provide secure submission methods through student portals or in-person options. I'm definitely going to follow the advice to always call the school directly using the official number from their website whenever I receive any suspicious requests. Thank you to everyone who jumped in so quickly to help protect a fellow student - this community's protective response gives me confidence that I have a safe place to ask questions as I navigate this complex financial aid process for the first time!

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Welcome to the community! As another newcomer, I'm so glad I found this thread before starting my own FAFSA process. This discussion has been incredibly educational - seeing how quickly everyone came together to warn about this scam really shows the value of having experienced community members looking out for new students like us. What really stands out to me is how the scammers specifically chose documents (SSN card + driver's license) that would give them complete access to someone's identity. The fact that multiple professionals from different backgrounds all immediately recognized this as fraud really reinforces how far outside normal procedures this request was. I'm definitely saving all this advice and will be extra cautious about any financial aid communications I receive. It's reassuring to know there's a supportive community here to help navigate these complex and sometimes dangerous situations!

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Mei Zhang

As a newcomer to this community, I want to thank everyone who contributed to this incredibly important discussion! I'm just beginning my FAFSA application process and honestly would have been completely vulnerable to this type of scam without reading this thread first. The detailed explanations from financial aid professionals, IT experts, and cybersecurity specialists have been invaluable in helping me understand what legitimate verification processes actually look like. What's particularly alarming is how these scammers are specifically targeting the exact documents (SSN card + driver's license) that would give them everything they need for complete identity theft. The fact that they're using official-looking logos and .edu-style emails during the stressful financial aid season shows how calculated these attacks are. The key lessons I'm taking away: legitimate schools never request these sensitive documents via email, always use secure portals or in-person submission, and when in doubt, call the official number directly from the school's website. This community's quick and protective response really demonstrates the importance of looking out for each other during vulnerable times. I'll definitely be sharing this information with other first-time FAFSA applicants to help protect them from these sophisticated scams!

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Welcome to the community! As someone who's also new here, this thread has been such a wake-up call for me too. I'm amazed at how sophisticated these scams have become - the fact that they're using official logos and timing these attacks during financial aid season when we're all stressed about deadlines is really calculated and scary. What I find most valuable about this discussion is getting perspectives from so many different professionals who all immediately spotted the red flags. It really drives home that legitimate institutions have strict security protocols for a reason. I'm definitely going to be much more skeptical of any financial aid emails I receive now, no matter how official they look. Thanks for highlighting those key takeaways - they're exactly what I needed to hear as someone navigating this process for the first time!

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As someone who's completely new to both this community and the FAFSA process, this entire thread has been absolutely invaluable! I'm currently preparing to submit my first FAFSA application and honestly had no clue that scammers were running such sophisticated operations targeting students during financial aid season. Reading through all the expert responses from financial aid advisors, IT professionals, and cybersecurity specialists has been like getting a free education in fraud prevention that I desperately needed. What's most terrifying to me is how these criminals are specifically requesting the exact combination of documents (SSN card + driver's license) that would give them everything needed for complete identity theft, and they're doing it during the most stressful time when students are panicked about missing aid deadlines. The fact that they're using official logos and .edu-style emails shows just how calculated and predatory these attacks have become. The consensus from everyone here is crystal clear: legitimate schools NEVER request these sensitive documents via regular email and always provide secure submission methods through student portals or in-person options. I'm definitely going to follow the advice to always verify any suspicious requests by calling the school directly using the official number from their website, not any contact info from the potentially fake email. Thank you to everyone who jumped in so quickly to protect a fellow student - this community's response gives me so much confidence that I have a safe place to ask questions as I navigate this complex process. I'm absolutely going to share this thread with other first-time FAFSA applicants in my program to help protect them from these dangerous scams!

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