HESAA email update for NJ families - no FAFSA grants info available yet
Just got this email from HESAA about our FAFSA applications and thought I'd share. Basically nothing is happening yet with our NJ state grant determinations because of all the FAFSA delays. Anyone else frustrated waiting on their TAG awards? My daughter needs to decide between colleges by May 1 and we still have NO idea what financial aid package we're getting from NJ. This is so stressful! Email says: "We appreciate your patience as we update our systems to reflect the many changes implemented by the U.S Department of Education. If you've already submitted your FAFSA form, no further action can needs to be taken. Grant eligibility details for the 2024-25 academic year cannot be disclosed at this time due to FAFSA updates and process delays. We strongly advise students to regulary check their NJFAMS account for updates. We anticipate to have all 2024-25 applications processed and reflected in the system soon." Like...how soon is "soon"??? Anyone have inside info on when TAG awards might actually come through?
26 comments


Jackson Carter
In the exact same boat!!! My son got into Rutgers and Rowan but the difference in cost is HUGE depending on if he gets the full TAG grant or not. I called HESAA three times and got disconnected each time. This is ridiculous - how are we supposed to make decisions with zero information?
0 coins
Lilah Brooks
•It's completely unfair. And the May 1 deadline isn't moving. Did Rutgers or Rowan offer any extensions because of the FAFSA mess?
0 coins
Kolton Murphy
For what it's worth, HESAA is usually pretty good about getting TAG awards processed in time. The problem this year is entirely because of the Federal Student Aid office's FAFSA redesign issues. Since TAG eligibility is partially determined using FAFSA data, HESAA can't finalize anything until they get complete data from the Department of Education. If you need to make decisions before your official TAG amount is determined, you can use last year's TAG table to estimate. Most schools will also work with you if your financial situation hasn't changed significantly from last year. Your SAI (Student Aid Index) should be fairly similar to last year's EFC, so you can ballpark your eligibility.
0 coins
Lilah Brooks
•Thanks, that's helpful about using last year's table. Do you know if there were any major changes to the TAG award amounts this year compared to last? My SAI is actually quite different from last year's EFC (about $3000 lower), so I'm hoping that means we'll qualify for more aid.
0 coins
Evelyn Rivera
OMG THE DELAYS ARE KILLING ME!!!! My FAFSA has been "in process" for 2 MONTHS and now this???!!! I literally cant sleep at night worrying about how I'm gonna pay for college. And that email doesn't even make sense - there's a typo where it says "no further action can needs to be taken" which is just perfect for how disorganized this whole thing is. HESAA needs to step it up!!
0 coins
Julia Hall
•lol yeah i noticed that typo too. classic gov bureaucracy right there. my counselor said we probably wont see anything til mid april at the earliest
0 coins
Arjun Patel
I used Claimyr last week to finally get through to someone at Federal Student Aid about my delayed FAFSA processing, and it actually worked! Got through in like 15 mins instead of being on hold forever. The agent told me they're sending batches of completed FAFSAs to state agencies weekly now, so HESAA should be getting regular updates. Might be worth using their service (claimyr.com) to speak directly with FSA and check if your application has been sent to HESAA yet. They have a demo video here: https://youtu.be/TbC8dZQWYNQ
0 coins
Lilah Brooks
•I've never heard of this service before. Did you have to pay for it? What kind of information did they need from you?
0 coins
Arjun Patel
•Yes, there is a fee but it was worth it to actually get through to a human at FSA. They just need your phone number so they can call you back when they get an agent on the line. Super easy to use and saved me hours of frustration.
0 coins
Jade Lopez
The reality is that everything is backed up because of the FAFSA fiasco this year. But here's what you should know about TAG specifically: 1. HESAA typically processes awards in batches based on when your FAFSA was completed 2. The NJFAMS system usually updates on Tuesdays and Fridays with new award information 3. Even when you don't have an official TAG amount, most NJ colleges will estimate it for you in your initial aid package 4. If you're stressed about decision deadlines, call your top choice schools and explain the situation - many are offering flexible deposit deadlines this year specifically because of the FAFSA delays Hang in there! I know it's frustrating but the award info will come through eventually.
0 coins
Jackson Carter
•THANK YOU for the specific info about NJFAMS updating on Tuesdays/Fridays! I've been checking randomly and getting more frustrated each time. At least now I know when to look.
0 coins
Julia Hall
my brother went thru this last year and hesaa didnt finalize his tag until like mid april. and that was BEFORE all the fafsa chaos lol. so yea dont hold ur breath
0 coins
Lilah Brooks
•Mid-April would actually be fine... it's now that I'm worried about. Did your brother have to commit to a school before his final aid package came through?
0 coins
Julia Hall
•yea he put a deposit down at rutgers before knowing for sure. risky but worked out ok
0 coins
Tony Brooks
I work in financial aid at one of the NJ state colleges, and I can share a bit of insight on what's happening. HESAA is completely at the mercy of the Department of Education right now. The FAFSA redesign has caused delays we've never seen before, and the state agencies can't begin their processing until they receive complete data files from the federal system. Here's what I can tell you: 1. Most NJ colleges understand this situation completely and many are being flexible with deposit deadlines. 2. The TAG award formulas haven't changed significantly, so using the 2023-2024 award table with your current SAI will give you a reasonable estimate. 3. HESAA is currently estimating they'll begin processing TAG awards in larger batches starting next week, with significant progress by mid-April. 4. If you explain your situation to your prospective schools, many financial aid offices can provide an estimated TAG award based on your information. This is an unprecedented year for financial aid delays, but try not to panic. The funding will still be there when the processing catches up.
0 coins
Lilah Brooks
•Thank you SO much for this insider perspective! This is exactly the kind of information I was hoping for. Do you happen to know if the maximum TAG award amount increased for 2024-2025 compared to last year?
0 coins
Tony Brooks
•Yes, there was a slight increase to the maximum TAG award for 2024-2025. For public universities like Rutgers, the maximum award increased by about $400 from last year. The exact amounts vary by institution type (public universities, community colleges, private institutions, etc.), but most saw modest increases in the 3-5% range.
0 coins
Ella rollingthunder87
This whole FAFSA situation is rigged against families!!!! They make everything complicated ON PURPOSE so fewer people get the money they deserve. I had the same issue last year (different reasons but same result - no info before decision deadlines). Called my congressperson's office and suddenly my application got "unstuck" within 48 hours. TRY THAT instead of waiting on these incompetent agencies!!!!
0 coins
Kolton Murphy
•While I understand your frustration, this year's delays are actually due to the implementation of the FAFSA Simplification Act, which was designed to make the process easier for families. The rollout has been problematic, but the intent was actually to help more students access aid, not fewer. Your suggestion about contacting congressional representatives is good advice though.
0 coins
Jackson Carter
Just saw on the HESAA Twitter that they're planning to host a webinar next week about the delays. Might be worth registering if you want more information directly from them.
0 coins
Lilah Brooks
•Thanks for the tip! I'll check it out. Do you have a link to the registration page?
0 coins
Jackson Carter
•I don't have the link handy but if you go to @HESAA_NJ on Twitter it's in their recent posts from yesterday
0 coins
Zainab Omar
As someone who just went through this nightmare process with my older kid two years ago (pre-FAFSA redesign chaos), I feel for all of you! A few tips that might help while you're waiting: 1. Contact the financial aid offices at your top choice schools directly - many are creating "estimated" aid packages that include projected TAG amounts based on your FAFSA info 2. Most schools are being much more flexible with deposit deadlines this year, so don't be afraid to ask for an extension 3. If you're torn between two schools, consider putting down a deposit at your top choice if you can afford to potentially lose it - better than missing out entirely The waiting is absolutely brutal, but remember that TAG funding is allocated by the state and won't "run out" like some other aid programs. Once HESAA gets the data they need from the feds, your award will be processed. Hang in there - you'll have answers soon enough to make informed decisions!
0 coins
StormChaser
•This is such helpful advice, thank you! I'm definitely going to call the financial aid offices directly. Did your older kid end up getting their full TAG award eventually, or were there any issues with the final amount being different from what was estimated?
0 coins
Javier Gomez
I'm in the exact same situation and it's been such a stressful time! My family's been checking NJFAMS obsessively and calling HESAA with no luck. What's really frustrating is that this delay affects our entire college decision process - we can't compare true costs between schools without knowing our TAG amount. I did find one thing that helped a little: I called the financial aid office at my top choice school (TCNJ) and they were actually really understanding. They created an estimated aid package for me using last year's TAG table and my SAI, and they said they'd honor that estimate even if the final amount is slightly different. Maybe other NJ schools are doing the same? Also, has anyone tried contacting their state legislators about this? I'm wondering if enough pressure from families might get HESAA to provide more specific timelines instead of just saying "soon.
0 coins
GalacticGuardian
•That's a great idea about contacting state legislators! I hadn't thought of that approach. TCNJ sounds like they're being really proactive with the estimated packages - I'm going to call the schools my daughter is considering to see if they'll do something similar. It would be such a relief to have at least a ballpark number to work with. Thanks for sharing what worked for you!
0 coins