FSA ID confirmation email delay - only I haven't received mine
My family just created our FSA IDs on 11/11/24 to get ready for the December FAFSA opening. My son and husband both got their SSA confirmation emails on 11/13/24, but I still haven't received anything 5 days later. Should I be worried? Is this normal for some family members to get confirmations but not others? I've checked my spam folder multiple times and nothing's there. Not sure if I should just wait or if I need to contact someone to fix this before the FAFSA opens. Anyone experienced something similar?
25 comments


Lucas Kowalski
This happens more often than people realize! The Social Security Administration verification process can take different amounts of time for different people. Some get confirmed in 1-3 days, others might take 7-10 days. As long as you were able to complete the FSA ID creation process online without any error messages, I'd give it until at least 11/21 before worrying too much. Make sure you check the email address you entered during signup - sometimes people accidentally mistype their email.
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Emma Bianchi
•Thanks for the reassurance! I triple-checked the email I entered and it's definitely correct. I guess I'll wait until 11/21 like you suggested. Just nervous since we want everything ready well before the December FAFSA release.
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Olivia Martinez
my son got his in like 2 hours but mine took almost 2 weeks!!! they never said why. system is so broken lol
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Emma Bianchi
•Wow, 2 weeks?? That makes me feel better though. Did you have to do anything special or it just randomly showed up eventually?
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Olivia Martinez
•just showed up one day. no explanation. i was about to call them but then checked my email and there it was!
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Charlie Yang
THIS IS SO TYPICAL of the FSA system!! Did you know that the Social Security Admin and Dept of Education systems don't even communicate in real-time?? It's RIDICULOUS that in 2024 we still have to deal with these archaic verification delays. My daughter's took 3 weeks last year and nearly missed the priority deadline at her school because of it. The whole system needs an overhaul!!
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Emma Bianchi
•That's so frustrating! Did you end up calling someone about it or did it eventually just work out?
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Charlie Yang
•We spent HOURS trying to get through to someone. Eventually just resolved itself but we were stressed the entire time! Still bitter about it honestly.
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Grace Patel
I had the same issue when getting our FSA IDs ready for my twins last year. Here's what I discovered - there are certain flags that can cause delays in the SSA verification process: 1. Recent name changes (marriage/divorce within 2 years) 2. Address changes within 90 days 3. Credit freezes or fraud alerts on your credit file 4. Discrepancies between what you entered and your SSA record Any of these apply to you? If it goes beyond 10 business days, I'd recommend trying to contact FSA directly, though getting through can be frustrating.
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Emma Bianchi
•I did move about 6 months ago, but that shouldn't be within their 90-day window. No name changes or credit freezes either. When you say discrepancies - I wonder if that could be it? Maybe I entered something slightly different than what's in their system?
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Grace Patel
•Even the slightest discrepancy can trigger a manual review. Things like entering "St." vs "Street" in your address or using your full middle name if SSA has just your middle initial. The system is incredibly picky! If you're concerned, you might want to try contacting them directly just to make sure there are no issues with your application.
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ApolloJackson
This happened to me too! I created my FSA ID and my husband got his email right away but I didn't get mine for like 9 days. I freaked out and tried to make another one but that just complicated things. My advice - just wait and DON'T create another account!
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Emma Bianchi
•Oh gosh, I was actually considering trying to create another one if it didn't come through soon. Thanks for the warning - definitely won't do that now!
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Isabella Russo
If you're really worried and don't want to wait, I recently discovered a service called Claimyr that helped me get through to a real person at Federal Student Aid when I had a similar issue. I was on hold for hours trying the normal number, but with Claimyr I got through in minutes. They have a video demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. Their website is claimyr.com - it was worth it to get my issue resolved quickly instead of stressing for days.
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Emma Bianchi
•That's really helpful, thank you! I might try that if I don't hear anything by the end of next week. Did they tell you anything about why these verification emails get delayed?
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Isabella Russo
•Yes! The agent explained that the SSA verification system batches requests in different priority levels. If your information needs additional verification (even for minor reasons), you get bumped to a slower processing queue. Nothing to worry about, but good to confirm everything's on track.
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Rajiv Kumar
Let me add some technical context as someone who works with financial aid. The FSA ID verification process involves multiple systems: 1. The Federal Student Aid system captures your information 2. They send a verification request to Social Security Administration 3. SSA processes the request (this is where delays happen) 4. SSA sends results back to FSA 5. FSA sends confirmation email The 2025-2026 FAFSA opens December 1st, so you still have time. However, if you don't receive confirmation by November 25th, I would definitely contact FSA directly at 1-800-433-3243. Be prepared for long wait times this close to the FAFSA opening date. One more tip: even while waiting for the confirmation email, you can test if your FSA ID is working by trying to log in to studentaid.gov. If you can log in successfully, your ID is active despite not receiving the confirmation email.
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Emma Bianchi
•Thank you for explaining the process! I just tried logging into studentaid.gov and it worked! So maybe my ID is actually verified even though I haven't gotten the email? That makes me feel much better.
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Rajiv Kumar
•Great news! Yes, if you can log in successfully, your FSA ID is active and verified. The confirmation email is just a notification, not a necessary component of the verification process. You're all set for the December 1st FAFSA opening!
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Olivia Martinez
random but anyone know if we need to create a new fsa id for this year? we already had them from last year and im confuzed if we need new ones
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Grace Patel
•No, you don't need new FSA IDs each year! The FSA ID is permanent - you'll use the same one throughout your education. Just make sure you remember your username and password. However, if your FSA ID is more than 18 months old, you might need to update some information before completing the 2025-2026 FAFSA.
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Aria Washington
My daughter never got her email at all but everything worked fine when we filed! Sometimes the emails just get lost in cyberspace lol. As long as you can log in to your account you should be good to go.
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Emma Bianchi
Update: My confirmation email finally came through yesterday! It took 9 days total. Thanks everyone for your help and reassurance - especially the tip about checking if I could log in to studentaid.gov even without the confirmation (I could!). We should be all set for the December FAFSA now!
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Lucas Kowalski
•That's great news! Glad everything worked out. Best of luck with your FAFSA application in December!
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StarSailor
•So glad it worked out for you! This thread was really helpful for me too as a newcomer - I'm in a similar situation where my FSA ID confirmation is taking longer than expected. It's reassuring to know that being able to log into studentaid.gov means everything is working even without the email. Thanks for updating us with your resolution!
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