FAFSA verification caused SAI increase from $1,700 to $8,900 - can I appeal this?
I'm literally shaking right now. Just got hit with a FAFSA verification that completely destroyed my financial aid package. My original SAI was around $1,700, which qualified me for decent aid at my top school. After verification, they somehow recalculated it to $8,900! The financial aid office says my parents' retirement account withdrawals from 2023 (about $23,000) counted as additional income even though they used it to pay medical bills. Nothing about our actual financial situation changed, but now I'm expected to pay $7,200 more per year?! Has anyone successfully appealed something like this? My parents can barely cover their own expenses, let alone help with my college costs. This feels so unfair.
22 comments


CyberNinja
First, take a deep breath. This is actually pretty common with FAFSA verifications and you CAN appeal it. What's happening is the retirement withdrawal is being counted as untaxed income in the SAI formula, even though it was used for necessary expenses. Request a "Professional Judgment Review" from your school's financial aid office. You'll need to provide documentation showing the withdrawal and proof it went to medical expenses (bills, receipts, bank statements). Each school handles these differently, but most have a specific form for special circumstances appeals.
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Nia Johnson
•Thank you so much. I didn't even know "Professional Judgment Review" was a thing. Will the appeal be through my school or through the FAFSA directly? And do you think the fact that my parents already filed their taxes showing this withdrawal hurts our case?
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Mateo Lopez
omg this EXACT thing happened to my sister last year!!! her SAI jumped by like 6k because my dad took $ from his 401k to fix their roof. such bs how they punish families for using their OWN MONEY for emergencies. she ended up having to go to her backup school because of it :
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Nia Johnson
•That's awful! Did she try appealing it at all? I'm really worried this is going to force me into a cheaper school that doesn't have my program.
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Aisha Abdullah
You need to submit a Special Circumstances Appeal through your school's financial aid office, not through FAFSA directly. The Department of Education gives financial aid officers authority to make adjustments in cases exactly like yours. Make sure you clearly document that the withdrawal was for medical necessity. Include a signed statement explaining the situation, copies of the medical bills, bank statements showing the transfer of funds from the retirement account, and receipts showing payment to medical providers. The exact process varies by school, but most have forms on their financial aid website or you can request them directly. Don't delay - these appeals can take 3-4 weeks to process.
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Nia Johnson
•This is incredibly helpful information. I'll start gathering all those documents right away. Is there a deadline for submitting these appeals? My deposit for the fall semester is due in 3 weeks.
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Ethan Davis
Fafsa has gotten so much worse with these calculated student aid index numbers... my cousin got flagged for verification too and they counted his parents HOME EQUITY as income somehow?? like they think just because your house is worth something you can magically pay more for college?? the whole system is rigged against middle class families
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Aisha Abdullah
•Actually, the FAFSA no longer considers home equity in its calculations. They removed that factor in recent years. Your cousin's SAI increase was likely due to something else in the verification process. But you're right that the system can be challenging for middle-income families who don't qualify for maximum aid but still struggle to pay the expected contribution.
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Yuki Tanaka
My daughter went through something similar with her FAFSA verification. We had to provide bank statements, tax returns, W-2s, and write a letter explaining our situation. The schools have discretion to adjust the SAI if they see special circumstances. One school gave her an additional $5,000 in institutional aid to offset the higher SAI, but another school refused to budge. It really depends on the school's financial aid policies and how much money they have available. Start by calling the financial aid office at your top choice school and ask specifically about their professional judgment/special circumstances process.
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Nia Johnson
•That's good to know some schools are more flexible than others. I'll definitely reach out to my top choice ASAP. Did the process take a long time for your daughter?
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Carmen Ortiz
If you're having trouble getting through to someone at the financial aid office (which is likely during this busy season), I'd recommend trying Claimyr. I was stuck in verification hell last month and couldn't get anyone at FSA to pick up. Claimyr connected me with an agent in about 10 minutes when I'd been trying for weeks. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/TbC8dZQWYNQ. Sometimes having a direct conversation with an actual FSA agent makes all the difference in getting things resolved quickly.
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MidnightRider
•does this actually work? ive been trying to get through to fafsa for over a week and keep getting disconnected after waiting for an hour+
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Carmen Ortiz
•Yes, it definitely works. I was super skeptical too but was desperate after being on hold for hours across multiple days. Got connected to an agent who actually helped resolve my verification issue within minutes.
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Mateo Lopez
Has anybody ever actually WON one of these appeals??? feels like the system is totally rigged
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CyberNinja
•Yes, people win these appeals regularly. I've worked with dozens of students who successfully had their SAI adjusted through professional judgment reviews. The key is proper documentation and making sure you're working with your actual school's financial aid office, not just FAFSA customer service. Schools have significant discretion in these cases.
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Nia Johnson
Update: I gathered all my documents (parents' retirement statements, medical bills, bank transfers) and have an appointment with my school's financial aid counselor tomorrow. They said they've seen this issue before and have a special circumstances form specifically for unusual income that doesn't reflect actual ability to pay. Feeling a little more hopeful but still nervous. Will let you all know how it goes!
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Aisha Abdullah
•Good luck! Come prepared with a clear timeline of events and a simple breakdown of the numbers. Stay calm and focus on the facts. Financial aid officers genuinely want to help students who have legitimate special circumstances.
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Yuki Tanaka
•Good luck! Don't be afraid to be persistent if the first response isn't what you hope for. Sometimes it takes multiple conversations and appeals.
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Nia Johnson
Final update: GOOD NEWS! My appeal was approved! The financial aid office adjusted my SAI back down to $2,100 (slightly higher than the original but MUCH better than $8,900). They created an adjustment that excluded the retirement withdrawal since it was used for medical expenses. My aid package is nearly restored - I'll have about $900 more in loans than originally, but I can handle that. Thank you all for the advice and support!
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CyberNinja
•That's fantastic news! So glad they were reasonable and looked at the actual circumstances. Congratulations!
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Mateo Lopez
•omg thats amazing!! congrats!! gives me hope for the system lol
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Peyton Clarke
This is such an inspiring success story! Thank you for sharing the final outcome - it gives hope to other students facing similar FAFSA verification nightmares. Your experience really shows how important it is to gather proper documentation and work directly with the school's financial aid office rather than giving up. The fact that they were able to exclude the medical-related retirement withdrawal makes perfect sense. Congratulations on getting your aid package restored and being able to attend your top choice school!
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