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Chloe Delgado

FAFSA showing 401(k) rollover as income - destroying our SAI calculation

My daughter's financial aid offers are coming in WAY lower than expected because our SAI is through the roof. After hours on the FAFSA website and comparing to our tax returns, I figured out the problem: my husband's 401(k) rollover ($87,500) when his company switched retirement plan providers last year is being counted as INCOME in our FAFSA calculation!! This was NOT counted as income on our taxes (it was a direct rollover), not part of our AGI, and shouldn't be affecting our aid eligibility. I'm trying two approaches simultaneously: 1) Contacting each college's financial aid office to submit their special circumstance forms specifically for retirement rollovers 2) Waiting until FAFSA allows corrections to resubmit with the rollover amount listed in the IRA rollover field (even though it's technically a 401k rollover and there's no specific field for that) Has anyone dealt with this 401(k) rollover issue before? Did putting it in the IRA rollover field work? Did you have to go through each individual school? Our EFC last year was 12,000 and now our SAI is showing 38,000 because of this ridiculous calculation error.

This EXACT thing happened to me last year!! My husband rolled over his 403b (similar to 401k) when changing jobs and FAFSA counted it as income. We ended up having to contact each school individually with documentation from both retirement companies showing it was a trustee-to-trustee transfer. It was a HUGE pain but eventually got resolved. Don't bother with the IRA rollover field - it didn't work for us.

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Thanks for sharing your experience! Did you have to wait for decisions first and then appeal, or were you able to get it fixed during the application process? I'm worried we'll miss out on aid packages while waiting for this to get fixed.

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Financial aid advisor here. This is unfortunately a common issue with the FAFSA that the Department of Education still hasn't properly addressed in the new FAFSA Simplification process. Direct 401(k) rollovers should not be counted as income for FAFSA purposes, but the form doesn't have a specific field to report this correctly. Your best approach is exactly what you're doing: 1. Submit documentation to each school's financial aid office using their professional judgment forms 2. Include documentation from both the originating and receiving 401(k) providers showing it was a direct rollover 3. Provide a copy of your tax return showing the rollover was not included in AGI The IRA rollover field will not help with a 401(k) rollover - they're processed differently in the FAFSA calculation.

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Thank you for this detailed advice. I was hoping there'd be a way to fix it directly in the FAFSA to avoid dealing with each school individually. Is there any way to get the Department of Education to correct this on our FAFSA so all schools see the accurate information?

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My nephew had this same problem with his parents' 401k rollover. Their SAI went from like 15k to 42k!!! The financial aid offices wouldnt budge and they lost so much money. The system is rigged against middle class families smdh

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They probably didn't provide the right documentation. The financial aid offices WILL adjust for this with proper documentation. Your nephew's parents needed to show proof from both the old and new 401k administrator that it was a direct rollover, plus their full tax return showing it wasn't counted as income.

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I dealt with this exact situation when helping my daughter with her FAFSA last year. You need to be persistent and keep excellent records. Here's what worked for us: 1. Got letters from both retirement plan administrators stating it was a direct rollover (trustee-to-trustee transfer) 2. Created a simple spreadsheet showing our income with and without the rollover amount 3. Made copies of our tax return highlighting the rollover information 4. Submitted everything to each school's financial aid office 5. FOLLOWED UP weekly with each school until resolved The key is consistent follow-up. Financial aid offices are drowning in paperwork right now, and the squeaky wheel gets the grease.

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This is super helpful! I'm going to create that spreadsheet today. Did you have to physically mail the documentation or could you submit it electronically?

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whats a 401k rollover? is that like when u cash out ur retirement?

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No, a 401(k) rollover is when you move your retirement funds from one account to another without cashing out. For example, when you change jobs or your employer changes 401(k) providers. Since you're not actually receiving the money as income (it goes directly from one retirement account to another), it shouldn't be counted as income for financial aid purposes. Cashing out a 401(k) would be different - that would rightfully count as income.

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I've been trying to get someone at FSA to explain why they count rollovers as income for THREE WEEKS. Can't get a straight answer from anyone and the wait times are ridiculous. I keep getting disconnected after waiting for 2+ hours. This whole system is designed to be confusing on purpose, I swear.

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You should try using Claimyr to reach them - I was in the same frustrating loop of disconnects and hours of waiting. Claimyr got me connected to an FSA agent in like 10 minutes. You can see how it works in this video: https://youtu.be/TbC8dZQWYNQ Totally worth it when you're trying to fix something this important that's potentially costing you thousands in aid. Their website is claimyr.com - saved me hours of frustration when dealing with my daughter's verification issues.

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Try contacting your state's higher education assistance authority too! They sometimes have more pull with the Department of Education than individual schools do. And they might have dealt with this specific 401k rollover issue before since it's apparently common!

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That's a good idea I hadn't thought of! I'll look up our state's higher education authority today.

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I still dont understand why theres fields for IRA rollovers but not 401k rollovers on FAFSA. its like they WANT to screw over families. this new simplified FAFSA was supposed to fix stuff like this but its just as bad!!!!!

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The FAFSA Simplification did streamline many things, but you're right that they missed addressing this particular issue. The IRA rollover field exists because those rollovers are reported differently on tax returns (they appear in the AGI initially and then are backed out with an adjustment). 401(k) direct rollovers typically don't show up in AGI at all on tax returns, which is why the Department of Education probably didn't think they needed a separate field. It's an oversight that hopefully they'll correct in future versions.

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Update: I finally got through to someone at Federal Student Aid after my 6th attempt. They said this is a "known issue" with the system and they're "working on it" but couldn't give me any timeline for when it would be fixed. So basically we're all just supposed to individually fight with each school to get this fixed. Cool cool cool.

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Thanks for the update. That's so frustrating but at least confirms we're not doing something wrong. I guess I'll focus on working with each individual school then.

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We had to provide our 1099-R forms showing distribution code G (direct rollover) to prove to the financial aid offices that it wasn't income. Have those ready when you contact the schools. Most had us submit a "Professional Judgment" or "Special Circumstances" form.

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This is really helpful! I'll dig out the 1099-R forms tonight. Did you have to get anything from the receiving account too, or was the 1099-R with code G sufficient?

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The 1099-R was enough for most schools, but two wanted statements from both the old and new accounts showing the money going out of one and into the other with matching dates and amounts. Better to have both ready!

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This is such a frustrating situation that so many families are dealing with! I'm currently going through something similar with my son's FAFSA - not a rollover but another issue where the system is misinterpreting our financial data. From reading all these responses, it sounds like the documentation approach is really your best bet. I'd recommend creating a "rollover packet" for each school with: - The 1099-R with distribution code G - Statements from both retirement accounts - A cover letter explaining the situation clearly - Your tax return pages showing it wasn't counted as income Also, when you contact each school, ask specifically for their "Professional Judgment" or "Special Circumstances" form rather than just explaining the situation over the phone. Having the official form seems to move things through their system faster. Good luck! The fact that this is a "known issue" that FSA isn't fixing quickly enough is really unfair to families who need these aid decisions made now.

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This is such great advice about creating a comprehensive "rollover packet"! I hadn't thought about including a cover letter to clearly explain the situation - that's really smart. I'm definitely going to put together all the documentation you mentioned and ask specifically for the Professional Judgment forms from each school rather than just calling to explain. It's so frustrating that we have to do all this extra work because of a system error, but at least there's a clear path forward. Thanks for taking the time to lay out such detailed steps!

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I'm dealing with this exact same issue right now! My husband had a 401(k) rollover of $65,000 when his company merged, and our SAI jumped from around $8,000 to $28,000. It's so frustrating that this "simplified" FAFSA can't handle something as basic as a retirement rollover correctly. I've been reading through all these responses and it's clear I need to get organized with documentation. Has anyone had success getting multiple schools to process these adjustments quickly? I'm worried about missing priority deadlines while we're waiting for each school to review our special circumstances forms. Also, for those who got this resolved - did it affect your aid packages significantly once corrected? I'm hoping we can get back to something closer to our expected family contribution from last year.

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I'm in the exact same boat! My family's dealing with a 401k rollover issue too and our SAI went from reasonable to completely unaffordable. From what I'm seeing in this thread, it sounds like once schools process the professional judgment forms with proper documentation, the aid packages do get corrected to reflect your actual financial situation. For timing, I'd recommend submitting the special circumstances forms to all your schools ASAP - don't wait for decisions first. Most schools I've contacted said they can process these adjustments while still reviewing applications, so you won't necessarily miss out on aid while waiting for corrections. The key seems to be having all that documentation ready (1099-R with code G, statements from both accounts, tax returns) and following up regularly with each financial aid office. It's so frustrating that we have to jump through all these hoops for what should be a simple system fix, but at least there's a clear process that works!

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I'm going through this exact nightmare right now! My spouse had a $72,000 401(k) rollover when we switched jobs last year, and our SAI shot up from $14,000 to $35,000. I've been pulling my hair out trying to figure out what went wrong until I saw your post. I'm definitely going to follow the advice here about gathering all the documentation - the 1099-R with code G, statements from both accounts, and our tax returns. It's ridiculous that we have to become experts in financial aid appeals just because the FAFSA system can't properly handle something as common as a 401(k) rollover. Has anyone had luck with getting schools to expedite these professional judgment reviews? I'm worried about aid packages getting finalized before this gets resolved. Also, did any schools give you pushback on the documentation or try to say the rollover should count as income? Thanks for starting this thread - it's such a relief to know we're not alone in dealing with this mess!

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I'm so sorry you're dealing with this too! It really is a nightmare when your SAI jumps that much due to a system error. From what I'm reading in this thread, most schools haven't given pushback on the rollover documentation as long as you have the right paperwork - especially that 1099-R with distribution code G that clearly shows it was a direct rollover. For expediting the reviews, I'd suggest calling each school's financial aid office directly and explaining that this is a time-sensitive correction that significantly impacts your aid eligibility. Some people mentioned following up weekly, and it sounds like the squeaky wheel really does get the grease with these offices. The good news is that several people here have successfully gotten their aid packages corrected once the schools processed their professional judgment forms. It's just frustrating that we have to do all this extra work because of a known FAFSA system issue that should have been fixed already!

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This thread has been so incredibly helpful! I'm a newcomer dealing with the exact same 401(k) rollover nightmare. My husband rolled over $58,000 when his company changed providers, and our SAI went from an expected $16,000 to $31,000. I was panicking thinking we'd made some terrible mistake on our FAFSA. Reading through everyone's experiences, I'm relieved to know there's a clear path forward, even though it's frustrating we have to fight for something that should be automatic. I'm going to start gathering all the documentation mentioned here - the 1099-R with code G, statements from both retirement accounts, tax returns, and create that comprehensive "rollover packet" someone suggested. One question for those who've been through this process: did any schools initially reject your professional judgment request, or were most receptive once you provided the proper documentation? I'm trying to set realistic expectations for how many rounds of back-and-forth this might take with each financial aid office. Thanks to everyone for sharing their experiences - this community is a lifesaver when navigating these complex financial aid issues!

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Welcome to the 401(k) rollover nightmare club! I'm also new to this community and dealing with this exact same issue. Your SAI increase is so similar to what everyone else is experiencing - it's crazy how consistent this problem is across families. From what I've read through this thread, most schools seem pretty receptive once you provide the right documentation, especially that 1099-R with distribution code G. A few people mentioned having to provide additional statements from both accounts, but I haven't seen anyone say their professional judgment request was outright rejected when they had proper documentation. The key seems to be being proactive and persistent - submit those professional judgment forms early and follow up regularly. It's such a relief to find this community and realize we're not alone in fighting this system error. Good luck with your documentation gathering!

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I'm new to this community and dealing with this exact same 401(k) rollover disaster! My husband had a $45,000 rollover when his employer switched 401(k) providers, and our SAI jumped from $11,000 to $26,000. I've been going crazy trying to figure out what went wrong with our FAFSA until I found this thread. Reading through everyone's experiences has been such a relief - I thought we were the only ones dealing with this. It's insane that the "simplified" FAFSA can't handle something as basic as a retirement rollover correctly. I'm going to start putting together that documentation packet everyone's mentioned: the 1099-R with code G, statements from both accounts, tax returns, and a clear cover letter explaining the situation. Has anyone had success getting schools to give you a timeline for when they'll review professional judgment requests? I'm worried about missing out on aid while waiting for corrections. Also, for those who successfully got this resolved - did your final aid packages end up being similar to what you would have received with your original expected contribution? Just trying to set realistic expectations for how much this correction might help our situation. Thanks to everyone for sharing their experiences - this community is amazing for navigating these complex issues!

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Welcome to this unfortunately large club of families dealing with this 401(k) rollover mess! I'm also new to this community and just started dealing with this issue myself. Your story sounds exactly like what so many of us are experiencing - it's both frustrating and reassuring to know we're not alone. From reading through all these responses, it sounds like most people who got their corrections processed did end up with aid packages much closer to their original expected contribution levels. The key seems to be getting that complete documentation packet together quickly and being persistent with follow-ups. For timelines, I'd suggest calling each school's financial aid office directly to ask about their professional judgment review timeframes. Some people mentioned that schools can process these while applications are still under review, so you might not have to wait for initial decisions before getting corrections made. I'm putting together my own documentation packet this week using all the advice from this thread. Good luck with yours - hopefully we can all get this resolved quickly!

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I'm new to this community and unfortunately joining the 401(k) rollover disaster club! My spouse had a $52,000 rollover when changing jobs last year, and our SAI shot up from around $9,000 to $27,000. I was absolutely panicking thinking we'd somehow messed up our FAFSA until I found this incredibly helpful thread. It's both frustrating and reassuring to see so many families dealing with this exact same issue. The fact that this is a "known problem" that FSA isn't fixing quickly enough is infuriating when it's costing families thousands in potential aid. Based on all the great advice here, I'm putting together my documentation packet this week: - 1099-R with distribution code G - Statements from both the old and new 401(k) accounts - Tax returns showing it wasn't counted as income - A clear cover letter explaining the situation I'm planning to submit professional judgment forms to all the schools on our list rather than waiting for decisions first. Has anyone found that certain types of schools (public vs private, large vs small) are faster at processing these corrections? Just trying to prioritize which ones to follow up with most aggressively. Thanks to everyone for sharing your experiences - this thread is a lifesaver for navigating this mess!

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I'm also brand new to this community and dealing with this exact same 401(k) rollover nightmare! My husband's $38,000 rollover when his company switched providers has inflated our SAI from about $13,000 to $28,000. Finding this thread has been such a relief - I was starting to think we were the only ones facing this problem. It's incredible how many families are dealing with this same FAFSA system error. I'm definitely going to follow the documentation approach everyone's outlined here. From what I've read through all these responses, it seems like being proactive and persistent is key - don't wait for initial aid offers before submitting those professional judgment forms. Regarding your question about school types, I haven't started the process yet but I'm wondering the same thing. From the experiences shared here, it sounds like success has more to do with having complete documentation and consistent follow-up rather than the type of institution. I'm planning to call each financial aid office directly to ask about their typical processing times for professional judgment reviews. Thanks for starting another branch of this conversation - it's so helpful to see how widespread this issue is and that there's a clear path forward!

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I'm brand new to this community and unfortunately dealing with this exact same 401(k) rollover nightmare! My husband rolled over $63,000 when his employer changed 401(k) providers last year, and our SAI jumped from an expected $10,000 to $29,000. I was completely panicking thinking we had made some catastrophic error on our FAFSA until I found this thread. Reading through everyone's experiences has been such a huge relief - it's both frustrating and comforting to know so many families are facing this same system error. The fact that this is a "known issue" that FSA acknowledges but isn't fixing fast enough is absolutely infuriating when it's potentially costing families thousands in financial aid. Based on all the excellent advice shared here, I'm going to start putting together my documentation packet immediately: - The 1099-R with distribution code G - Statements from both the old and new 401(k) accounts showing the direct transfer - Our tax returns proving it wasn't counted as income - A detailed cover letter explaining the situation I'm planning to contact all the schools on our list proactively to request their professional judgment forms rather than waiting for initial aid decisions. Has anyone had experience with schools that were particularly quick or responsive with these corrections? I'm trying to figure out which ones to prioritize for the most aggressive follow-up. Thank you to everyone who has shared their experiences and advice in this thread - this community is absolutely invaluable for navigating these complex financial aid disasters!

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I'm also completely new to this community and dealing with this exact same 401(k) rollover mess! My spouse had a $71,000 rollover when switching jobs, and our SAI went from around $12,000 to $33,000. I was absolutely losing my mind thinking we'd somehow ruined our daughter's financial aid chances until I stumbled across this thread. It's been such a relief reading through everyone's experiences and realizing this is a widespread system problem, not something we did wrong. I'm definitely following the documentation strategy that's been outlined here - gathering the 1099-R with code G, account statements from both providers, tax returns, and putting together a comprehensive packet for each school. One thing I'm wondering about that I haven't seen mentioned yet - has anyone tried reaching out to their congressperson's office about this issue? Since it's a known problem affecting so many families and FSA isn't fixing it quickly enough, maybe some political pressure could help get this resolved at the system level rather than forcing every family to fight individual battles with each school. Thanks to everyone for sharing such detailed advice and experiences - this thread is literally saving my sanity right now!

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I'm also new to this community and unfortunately joining the ranks of families dealing with this 401(k) rollover disaster! My husband had a $55,000 rollover when his company merged with another and switched 401(k) providers, causing our SAI to skyrocket from about $8,500 to $26,000. I was absolutely convinced we had made some terrible error on our FAFSA until I found this incredibly helpful thread. It's both maddening and reassuring to see how many families are experiencing this exact same problem. The fact that FSA acknowledges this as a "known issue" but hasn't prioritized fixing it is beyond frustrating when it's potentially costing families thousands in aid eligibility. I'm going to follow the comprehensive documentation approach everyone has outlined: - Gather the 1099-R showing distribution code G - Get statements from both the originating and receiving 401(k) accounts - Include our tax returns demonstrating it wasn't counted as taxable income - Create a clear cover letter explaining the rollover situation My plan is to proactively contact each school's financial aid office to request their professional judgment forms rather than waiting for initial aid decisions. From what I'm reading, persistence and weekly follow-ups seem to be key to getting these corrections processed quickly. Thank you to everyone who has shared their experiences and detailed advice - this thread has been absolutely invaluable for understanding how to navigate this mess!

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I'm also brand new to this community and dealing with this exact same 401(k) rollover nightmare! My partner had a $48,000 rollover when their employer was acquired and switched retirement plan providers, and our SAI jumped from around $15,000 to $30,000. I was completely panicking thinking we had somehow botched our FAFSA submission until I discovered this thread. Reading through everyone's detailed experiences has been such a lifesaver - it's incredibly frustrating but also reassuring to know this is a widespread system flaw affecting so many families. The fact that this is a documented issue that FSA isn't addressing quickly enough is infuriating when families need these aid decisions made now. I'm going to implement the documentation strategy that's been so thoroughly outlined here: - Obtain the 1099-R with distribution code G - Collect statements from both retirement account providers showing the direct transfer - Include tax return copies proving it wasn't included in our AGI - Draft a comprehensive cover letter clearly explaining the rollover situation My approach will be to immediately reach out to all schools on our list requesting their professional judgment forms rather than waiting for initial financial aid offers. Based on all the advice shared, it sounds like consistent weekly follow-ups and having complete documentation ready are crucial for getting these corrections processed efficiently. Thank you to everyone who has contributed such detailed guidance and shared their experiences - this community has been absolutely essential for understanding how to tackle this mess!

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I'm new to this community and unfortunately also dealing with this 401(k) rollover nightmare! My spouse had a $41,000 rollover when their company switched retirement providers, and our SAI jumped from about $13,500 to $29,000. I was completely convinced I had made some major error on our FAFSA until I found this thread. It's incredibly frustrating but also such a relief to see how many families are experiencing this exact same system error. The fact that FSA knows about this problem but hasn't prioritized fixing it is maddening when it's affecting aid eligibility for so many families right now. I'm going to follow the documentation approach everyone has outlined here: - Get the 1099-R with distribution code G - Obtain statements from both the old and new 401(k) providers - Include our tax returns showing it wasn't counted as income - Create a detailed cover letter explaining the situation I'm planning to proactively reach out to each school's financial aid office to request professional judgment forms rather than waiting for aid decisions. From reading through all these experiences, it sounds like having complete documentation ready and following up consistently are the keys to success. One additional question - has anyone found it helpful to mention in their cover letter that this is a "known issue" acknowledged by FSA? I'm wondering if that might help financial aid officers understand this isn't a unique situation requiring extensive research on their part. Thank you to everyone for sharing such detailed advice and experiences - this thread has been absolutely invaluable!

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I'm also completely new to this community and dealing with this exact same 401(k) rollover disaster! My husband had a $67,000 rollover when his company was acquired last year, and our SAI went from an expected $11,000 to $31,000. I was absolutely panicking thinking we had completely messed up our FAFSA until I found this incredibly helpful thread. It's so frustrating but also reassuring to know this is such a widespread issue affecting so many families. Reading through everyone's experiences has given me hope that this can be resolved, even though it's ridiculous we have to fight individual battles with each school for what should be a simple system fix. I'm definitely going to follow the comprehensive documentation approach outlined here and start gathering everything immediately. Regarding your question about mentioning this is a "known issue" - that's a really smart idea! I think including that information in the cover letter could help financial aid officers understand this is a documented system problem rather than an unusual circumstance they need to research extensively. I'm also planning to be very proactive about contacting schools for their professional judgment forms and following up weekly as others have suggested. Thank you to everyone who has shared such detailed guidance - this community has been absolutely essential for understanding how to navigate this mess!

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I'm new to this community and unfortunately also dealing with this exact 401(k) rollover nightmare! My husband had a $79,000 rollover when his employer switched from Fidelity to Vanguard last year, and our SAI shot up from around $14,000 to $38,000. I was absolutely convinced we had made some catastrophic error on our FAFSA until I discovered this thread. Reading through everyone's experiences has been such a huge relief - it's both infuriating and comforting to know this is a widespread system problem affecting so many families. The fact that FSA acknowledges this as a "known issue" but hasn't prioritized fixing it quickly enough is beyond frustrating when families need these aid decisions made immediately. I'm going to implement the comprehensive documentation strategy that's been so thoroughly outlined here: - Obtain the 1099-R with distribution code G - Collect statements from both Fidelity and Vanguard showing the direct transfer - Include our tax returns proving it wasn't included in our AGI - Create a detailed cover letter mentioning this is a documented FSA system issue My plan is to immediately contact all schools on our list requesting their professional judgment forms rather than waiting for initial aid offers. Based on all the advice shared, it sounds like weekly follow-ups and complete documentation are absolutely critical for getting these corrections processed efficiently. Has anyone had success getting schools to expedite these reviews by explaining the urgency of the correction? I'm worried about aid packages getting finalized while we're waiting for this system error to be resolved. Thank you to everyone who has shared such detailed guidance - this community has been absolutely invaluable for understanding how to tackle this mess!

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I'm also brand new to this community and dealing with this exact same 401(k) rollover disaster! My spouse had a $56,000 rollover when their company switched retirement providers, and our SAI jumped from about $9,500 to $25,000. I was completely losing my mind thinking we had somehow ruined our daughter's financial aid eligibility until I found this incredibly helpful thread. It's so frustrating but also such a relief to see how widespread this issue is - knowing we're not alone in fighting this system error gives me hope that we can get it resolved. The comprehensive documentation approach everyone has outlined seems like our best path forward, and I'm going to start gathering everything immediately: the 1099-R with code G, statements from both accounts, tax returns, and a detailed cover letter. Regarding your question about expediting reviews - from what I've read through this thread, calling each financial aid office directly and explaining that this is a time-sensitive correction affecting aid eligibility seems to help get priority attention. Several people mentioned that being the "squeaky wheel" with consistent weekly follow-ups really makes a difference. I'm also planning to mention in my cover letter that this is a documented FSA system issue as someone suggested earlier - hopefully that will help financial aid officers understand this isn't an unusual circumstance requiring extensive research. Thank you to everyone for sharing such detailed experiences and advice - this community is absolutely saving my sanity right now!

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