< Back to FAFSA

Amelia Dietrich

FAFSA counting IRA rollover as income - SAI quadrupled! How to fix?

I'm honestly at my wits' end here! We submitted our FAFSA back in early January and it's still under review, but I noticed something REALLY concerning. When the system imported our tax info, it somehow counted my retirement account rollover as INCOME. This was a direct trustee-to-trustee IRA transfer - I didn't touch a penny of it! Now our SAI (Student Aid Index) is showing nearly FOUR TIMES our actual annual household income! This isn't something I entered wrong - it happened automatically during the tax import. Has anyone dealt with this IRA rollover issue before? I've already sent documentation to one college where my son applied (they have a good meets-need financial aid policy), but my daughter's school doesn't offer aid to middle-income families anyway. I called the Federal Student Aid helpline and got absolutely nowhere. The representative seemed confused about what an IRA rollover even is. Is FAFSA going to fix this system-wide, or do I need to fight this battle with every single school? This could literally cost us tens of thousands in aid we should qualify for!

Kaiya Rivera

•

This is unfortunately a known issue with how the FAFSA system interprets tax data. IRA rollovers and transfers appear on your 1040 but aren't actually income. You'll need to file a correction with supporting documentation for each school. Here's what worked for me: 1. Get a letter from your financial institution clearly stating this was a trustee-to-trustee transfer with $0 taxable distribution 2. Contact each school's financial aid office directly (don't just rely on FAFSA) 3. Submit the documentation through each school's financial aid portal 4. Follow up by phone after 7-10 business days if you don't see changes It's frustrating but schools have procedures for this. The FAFSA system won't auto-correct it.

0 coins

Thank you SO much for this detailed response! I've got the transfer documentation from my financial advisor, so I'll start sending it to all the schools. Do you know if it's better to call first or just upload through their portals? I'm worried about this getting lost in their system.

0 coins

omg the same thing happened to my mom when she rolled over her 403b last year!!! our SAI was like $90k higher than it should've been. took FOREVER to get it fixed. each school wanted different forms 🙄

0 coins

That's exactly what I'm afraid of! Did you eventually get it resolved with all the schools? How long did the whole process take?

0 coins

Noah Irving

•

The FAFSA system is BROKEN. They rushed to implement all these "improvements" and now nobody can get accurate aid calculations. I've been fighting with them for 3 months about incorrect income calculations, and every time I call I get someone different who gives contradictory information. Meanwhile my kid might have to skip a semester because we can't afford the inflated costs! Documentation means NOTHING to these people. I sent in everything and still waiting for any action.

0 coins

Vanessa Chang

•

While there are definitely frustrations with the new FAFSA system this year, I've found that being persistent and reaching the right person makes all the difference. Try calling earlier in the morning (before 9am Eastern) when call volumes are lower and the more experienced reps are working. Ask specifically for a financial aid specialist who understands income adjustments and special circumstances.

0 coins

Madison King

•

I work in financial aid at a university and see this issue frequently. This is how to handle it properly: 1. Request a "Professional Judgment" review (sometimes called "Special Circumstances" or "Income Adjustment" review) specifically for the IRA rollover 2. You'll need to provide: - Letter explaining the situation - Copy of IRS Form 5498 showing the rollover amount - Account statements showing the transfer - Any 1099-R forms related to the distribution Most importantly, submit this directly to each school's financial aid office, not to FAFSA itself. Each institution handles these adjustments independently. They have the authority to make manual corrections to your SAI calculation. The system isn't designed to auto-detect rollovers vs. actual distributions, so this manual correction is necessary. Start this process ASAP as professional judgment reviews can take 2-4 weeks during peak season.

0 coins

This is incredibly helpful, thank you! I didn't realize I should be asking for a "Professional Judgment" review specifically. I'll gather all those documents right away. Is there any chance the schools will share this information with each other, or do I really need to go through this exact process with each individual school?

0 coins

Vanessa Chang

•

I had a similar issue with a Roth conversion being counted incorrectly. I solved it by reaching out directly to my FAFSA schools' financial aid offices. Have you tried using Claimyr to get through to a FAFSA specialist? When I kept getting disconnected from Federal Student Aid, I used their service at claimyr.com and got connected to an actual agent in under 15 minutes. They have a video demo showing how it works: https://youtu.be/TbC8dZQWYNQ The agent I spoke with flagged my account for special review and guided me through the documentation needed. Still had to work with individual schools, but at least my FAFSA record had notes about the issue.

0 coins

I've never heard of Claimyr before! After wasting hours on hold and getting disconnected repeatedly, I'm willing to try anything. I'll check out that video. Did you find the FAFSA specialist was actually knowledgeable about these retirement account issues?

0 coins

Vanessa Chang

•

The specialist I got was definitely more knowledgeable than the first-level support people. She immediately understood what an IRA rollover was and how it should be handled. She couldn't fix it directly in the system but added detailed notes to my file that schools could see, which helped speed up my corrections with each institution.

0 coins

Julian Paolo

•

wait can someone explain why rollover retirement $ counts as income? i thought that money was already taxed when u first put it in? im confused how fafsa works lol

0 coins

Ella Knight

•

It's not supposed to count as income for financial aid purposes! A direct IRA-to-IRA rollover (trustee to trustee) is just moving money from one retirement account to another. The problem is that the FAFSA system doesn't automatically differentiate between actual distributions (taking money out to spend) versus rollovers (just moving money between retirement accounts). The tax form might show the rollover transaction but it's coded differently and not counted as taxable income on your taxes. FAFSA's import system isn't smart enough to recognize this distinction automatically.

0 coins

Ella Knight

•

This is a technical issue with how FAFSA processes Form 1040 data. On your tax return, IRA rollovers appear on lines 4a/4b or 5a/5b with different amounts - the gross distribution on line 'a' and the taxable amount (should be zero for a complete rollover) on line 'b'. FAFSA is incorrectly using the gross distribution amount rather than the taxable amount. The good news is that financial aid offices are very familiar with this issue. Send them: 1. Copy of your tax return showing the rollover (specifically where lines 4a/4b or 5a/5b show different amounts) 2. The 1099-R form with distribution code G (rollover) 3. Documentation from both financial institutions showing the money went directly from one retirement account to another Each school will make a manual adjustment. Unfortunately, there isn't a system-wide fix - you'll need to work with each school individually. This won't be corrected automatically by FAFSA.

0 coins

Thank you for explaining the technical details! That makes so much sense now - they're pulling the wrong line from our tax forms. I'll make sure to highlight the difference between lines 4a and 4b when I send my documentation. Really appreciate everyone's help here!

0 coins

I'm dealing with the exact same nightmare right now! My husband did a 401k rollover to an IRA last year and our SAI jumped from around $15k to $65k. I've been pulling my hair out trying to figure out why our expected family contribution suddenly tripled. Reading through all these responses has been so helpful - I had no idea I needed to ask for a "Professional Judgment" review specifically. I've been calling it an "error correction" which probably explains why I keep getting transferred around. One thing I'm wondering - for those who have successfully gotten this fixed, did it affect your aid awards that were already issued? My daughter's school already sent her financial aid package based on the inflated SAI, and it's basically just loans. I'm hoping once we get this corrected they'll recalculate and offer some actual grants. This whole situation is so stressful when you're already worried about college costs!

0 coins

Yes, schools will absolutely recalculate your aid package once the Professional Judgment review is approved! I went through this same situation last year. My son's initial package was mostly loans because of an inflated SAI from my husband's 403b rollover, but after the correction was processed, they issued a revised award letter with significant grant money. The key is to contact the financial aid office immediately after submitting your Professional Judgment documentation and explain that you believe your current aid package is based on incorrect income information. Most schools will put a hold on finalizing awards until the review is complete, especially if you reach out proactively. Make sure to mention that this is time-sensitive since aid packaging is happening now. Some schools even have expedited processes for these types of corrections during peak season. Don't lose hope - this is fixable and your daughter should get the aid she actually qualifies for once the SAI is corrected!

0 coins

Emily Parker

•

I'm going through this exact same issue right now! My mom rolled over her old employer's 401k to a Roth IRA last year and our SAI went from what should be around $8,000 to over $45,000. I'm a first-generation college student and this is all so overwhelming - I had no idea retirement account transfers could mess up financial aid calculations like this. Thank you everyone for the detailed explanations about Professional Judgment reviews and the specific documentation needed. I'm definitely going to gather all the forms you mentioned (the 1099-R, account statements, etc.) and contact each of my schools directly. One quick question - should I mention in my letter that I'm first-generation and this was an honest mistake due to not understanding how these transfers affect FAFSA? Or should I just stick to the technical facts about the rollover? I don't want to sound like I'm making excuses, but I also want them to understand we weren't trying to hide income or anything like that. This community has been such a lifesaver - I was starting to think I might have to skip my freshman year because of this!

0 coins

KaiEsmeralda

•

I would definitely mention that you're first-generation in your Professional Judgment letter! Financial aid offices are very understanding about these situations, especially when families are navigating this process for the first time. It provides important context that this was an unintentional error, not an attempt to manipulate the system. You can include something like: "As a first-generation college student whose family is new to the financial aid process, we were unaware that retirement account rollovers could affect FAFSA calculations. This was a direct trustee-to-trustee transfer with no taxable income, and we're providing documentation to support the correction." Most financial aid officers have seen this exact scenario many times and are genuinely there to help students access the aid they're entitled to. Being transparent about your situation often helps them prioritize your case and provide additional guidance if needed. Don't give up on your freshman year - this is absolutely fixable and you should get the aid you actually qualify for!

0 coins

Benjamin Carter

•

This is such a widespread issue this year! I'm a financial aid counselor and we've seen a huge uptick in IRA/401k rollover problems with the new FAFSA system. The automated tax data retrieval is pulling gross distribution amounts instead of taxable amounts, which creates these massive SAI inflations. A few additional tips from what I've seen work best: 1. When you submit your Professional Judgment request, include a cover letter with "IRA ROLLOVER CORRECTION" in the subject line - this helps our office identify and prioritize these cases immediately 2. If possible, get your tax preparer or financial advisor to write a brief letter confirming this was a non-taxable rollover event. Having a professional verify the situation often speeds up the review process 3. Don't wait for schools to process corrections before applying for additional aid programs. Many state and institutional deadlines are coming up soon, and you can always update those applications once your SAI is corrected The silver lining is that once one school processes your Professional Judgment documentation, you can reference that decision when contacting other schools - it sometimes helps expedite their review process. Hang in there, everyone dealing with this. Your persistence will pay off and you'll get the aid you're entitled to!

0 coins

Thank you so much for these professional insights! The subject line tip about "IRA ROLLOVER CORRECTION" is brilliant - I never would have thought about how that helps your office prioritize cases. I'm definitely going to ask my financial advisor to write a confirmation letter too. One follow-up question - when you mention referencing one school's decision with other schools, do you mean including a copy of the approved Professional Judgment decision in my applications to other schools? Or just mentioning that another school has already reviewed and approved the correction? I want to make sure I'm presenting this information in the most helpful way possible. This whole thread has given me so much hope that this nightmare can actually be resolved! I'm going to start gathering all the documentation this weekend and get these requests submitted ASAP.

0 coins

FAFSA AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,087 users helped today