FAFSA parent signature page keeps redirecting to invite screen - can't complete application

This exact thing happened to me last month! The signature page kept looping back to the invite screen no matter what browser I used. I ended up having to completely start a new FAFSA application and redo everything from scratch. Total waste of time but it finally worked.

try loging out completely n then wait like 24 hrs before u sign back in. sometimes the system just needs to reset itself

This is a known issue on the studentaid.gov site related to the parent signature process. The system is experiencing a technical glitch that creates a loop between the signature page and the invitation system. Here's what you should try: 1. Clear your browser cookies specifically for studentaid.gov (not just cache) 2. Use a completely different device if possible 3. Make sure you're using the same FSA ID that received the initial contributor invitation 4. Try accessing during non-peak hours (early morning) If none of that works, you'll need to contact Federal Student Aid directly at 1-800-433-3243. Be prepared to explain the exact error message and what steps you've already tried.

I spent THREE DAYS trying to get through to FSA when this happened to me. Kept getting disconnected or waiting for hours. Finally used Claimyr.com to get through - they held my place in line and called me back when an agent was available. Saved me so much time! They have a video demo at https://youtu.be/TbC8dZQWYNQ showing how it works. The agent told me they're aware of the signature loop bug and had to manually reset something on their end to fix it.

THE ENTIRE FAFSA SYSTEM IS BROKEN THIS YEAR!! Everyone I know is having problems with the parent signatures. The stupid Department of Education rushed out their "simplified" FAFSA and it's been NOTHING but problems. My kid might lose scholarships because of their incompetence!!! I've complained THREE TIMES and all they say is "we're aware of the issue" - THEN FIX IT!!!!!

Financial aid administrator here. This parent signature loop issue is affecting many families right now. A few technical details that might help: 1. The bug seems related to how the system validates parent FSA IDs during the handoff to the signature page 2. Sometimes the issue resolves if the student logs in, goes to the contributor section, and resends the invitation to the correct email 3. If you've tried multiple browsers/devices with no success, call FSA directly Important: Document everything! Screenshot the errors, note dates/times you attempted to complete the form, and record any reference numbers from calls. This documentation may be needed if your student needs to request deadline extensions from colleges.

When I had this problem I ended up having to make a brand new FSA ID for myself (the parent). For some reason the system wouldn't recognize my original parent FSA ID even though I could log in with it fine. Super annoying but creating a new one fixed it.

Update: FSA just released a fix for this specific parent signature loop issue yesterday. Try these exact steps: 1. Both student and parent should completely log out 2. Wait 30 minutes for system to reset 3. Student logs in first, navigates to the application but doesn't make any changes 4. Student logs out completely 5. Parent logs in and tries the signature page again This specific sequence seems to reset the handshake between accounts. Several families reported success with this method in the last 24 hours.

IT WORKED!!! Following the exact sequence from @profile1 fixed the issue! The signature page finally loaded properly and I was able to complete and submit our FAFSA. For anyone else with this problem, follow those steps exactly - the order really matters. Thank you all so much for your help!

So glad to see this issue got resolved! As someone who just went through the FAFSA process myself, I can totally relate to that panic when deadlines are looming and the system isn't cooperating. The step-by-step sequence that @f5e271ef49cd shared is golden - I'm bookmarking this thread in case I run into similar issues when helping friends or if we need to do corrections later. It's crazy how specific the logout/login order needs to be, but hey, whatever works! Thanks to everyone who shared their experiences and solutions here.

This thread is such a lifesaver! I'm currently dealing with the exact same parent signature loop issue and was getting so stressed about missing deadlines. Reading through everyone's experiences and solutions gives me a roadmap to follow. I'm going to try the specific logout/login sequence that @f5e271ef49cd shared first, and if that doesn't work, I'll move on to the other suggestions like creating a new FSA ID or contacting FSA directly. It's reassuring to know this is a widespread issue and not just something I'm doing wrong. Thanks everyone for sharing your experiences and helping each other out!