FAFSA contributor invitations not showing up for non-US spouse without SSN - help needed!
I'm in a really frustrating situation with my FAFSA application for 2025-2026. My husband is listed as a contributor on my application, but he's neither a US citizen nor resident - he lives overseas. Since he doesn't have an SSN, I created a FAFSA account for him using his email as instructed on the studentaid.gov website. The problem is when he logs into his account, his "My Activity" page is completely empty! No invitation appears at all even though we've triple-checked all the information I entered (email, name, birthdate). We can't proceed with submitting my FAFSA because it's waiting for his contribution. Is this happening because he doesn't have an SSN? Has anyone dealt with non-US contributor issues before? The deadline is getting closer and I'm seriously panicking!
27 comments


Omar Fawaz
same thing happened with my dad! he's a permanent resident but doesn't have ssn yet. we waited like 2 weeks and nothing showed up on his account. ended up having to call them
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Freya Thomsen
•Oh wow, so did calling actually help? I've tried calling three times but keep getting disconnected after being on hold for ages. Did they fix it for you over the phone?
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Chloe Martin
This is a known issue with international contributors. The FAFSA system has trouble linking accounts without SSNs. You need to verify that: 1. The email address on your husband's account exactly matches what you entered in your application (check for typos) 2. His name is entered exactly the same way in both places (including spaces, hyphens, etc.) 3. The birth date formats match If all that is correct, you need to contact FSA directly and explain the situation. They can manually link the accounts on their end. Make sure to have both account IDs ready when you call.
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Freya Thomsen
•Thanks so much for this detailed response! I've double-checked all three things you mentioned and everything matches perfectly. I guess I have no choice but to contact FSA directly. Do you happen to know the best number to call? The main FSA number has been impossible to get through.
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Diego Rojas
I had a similar issue with my mom who lives in Costa Rica. After three weeks of trying to fix it myself, I used Claimyr (claimyr.com) to get through to an actual FAFSA agent. They got a rep on the phone with me in about 10 minutes instead of the hours I was spending on hold. They have a video showing how it works at https://youtu.be/TbC8dZQWYNQ The agent manually linked my mom's contributor account to my FAFSA application while I was on the phone. Apparently the system sometimes fails to send invitations to non-US contributors automatically.
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Freya Thomsen
•Wow, that sounds exactly like what I need right now! I'll check out that link. At this point I'd try anything to get this resolved before the deadline. Did they need any special information to link the accounts?
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Diego Rojas
•They just needed both FSA IDs (yours and your husband's), the email addresses associated with both accounts, and confirmation of personal details like birthdate. Have all that ready and they should be able to help you right away.
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Anastasia Sokolov
THE SYSTEM IS COMPLETELY BROKEN FOR INTERNATIONAL CONTRIBUTORS!!! My brother went through this same nightmare last year with his wife who's Canadian. After WEEKS of trying, he finally got through to someone who told him that when a contributor has no SSN, sometimes you have to MANUALLY enter their information rather than waiting for them to fill it out!!! They never explained this ANYWHERE on the website!!! Call FSA and ask if you can manually enter your husband's financial info instead of waiting for the invitation to work. It might be your only option at this point.
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StarSeeker
•omg yes this is true!! my boyfriend's mom is from mexico and they had this exact problem. the fafsa person said something about a manual override for contributors without ssn
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Sean O'Donnell
I work in a university financial aid office and see this issue frequently. Here's the most efficient solution: 1. For non-US contributors without SSNs, FAFSA sometimes requires manual linking of accounts. 2. You need to speak directly with an FSA agent who can access both accounts and create the link on their end. This cannot be done through the automated system or email support. 3. While waiting for this to be resolved, start gathering all your husband's financial information. For non-US residents, you'll need to convert any foreign currency amounts to USD using the exchange rate from the date specified in your FAFSA instructions (usually the day you submit). 4. Once the accounts are linked, your husband will need to complete the contributor section within 7 days, or your application might get flagged for verification. Regarding the SSN question - yes, that's likely the issue. The system has a known limitation with non-SSN contributors that requires manual intervention.
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Freya Thomsen
•Thank you so much for this detailed explanation! It's incredibly helpful to hear from someone who deals with these issues professionally. I've already started gathering my husband's financial information and converting everything to USD. I'll definitely make sure he completes his section quickly once we get the accounts linked.
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Zara Ahmed
my cousin had the exactsame issue!!! her husband is brazilian and they had to call like 7 times before someone fixed it. its super annoying but they eventualy got it fixed. just keep trying to call and eventualy youll get someone who knows what to do. also make sure your using the EXACT same email on both accounts.
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Freya Thomsen
•Thank you! It's reassuring to hear that someone eventually got it fixed. I've been so worried we'd miss the deadline because of this technical glitch.
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Luca Esposito
Just want to point out that the FAFSA deadline isn't the same for everyone - it depends on your state and school. Make sure you know YOUR actual deadline before panicking too much. Some states have deadlines as early as February while others go into summer. Check your school's financial aid page.
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Freya Thomsen
•Thanks for the reminder. My state's priority deadline is March 15th, so I still have a bit of time, but I don't want to cut it too close. My school specifically mentioned that late applications might get significantly less aid.
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Chloe Martin
Just to provide an update on this issue - the FSA has acknowledged this problem in their latest technical bulletin. For the 2025-2026 FAFSA, they recommend that financial aid offices submit a case report when international contributors without SSNs experience this issue. The system should be fixed in their April update, but until then, manual intervention is required. When you call FSA, specifically mention "Technical Issue #FSA-2025-03: International Contributor Account Linking Failure" and they should immediately understand what's happening.
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Freya Thomsen
•Thank you for this specific information! Having the exact technical issue number will be so helpful when I call. I really appreciate you sharing this update.
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Diego Rojas
I just wanted to update everyone - I used Claimyr this morning and got through to an FSA agent in about 15 minutes! They confirmed it was an issue with the system not properly handling contributors without SSNs. The agent manually linked my husband's account to my FAFSA application while I was on the call, and within an hour the invitation appeared in his "My Activity" page! We've already completed his section and I was able to submit my FAFSA. Such a relief! Thank you all for your help and suggestions!
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Omar Fawaz
•congrats!! so glad u got it figured out. this gives me hope for my situation
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Zainab Ali
•This is amazing news! Thank you so much for sharing your success story. I'm definitely going to try Claimyr today - your experience gives me hope that this nightmare will finally be over soon. It's such a relief to know there's actually a solution that works!
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Butch Sledgehammer
I'm dealing with the exact same issue right now! My wife is from the UK and doesn't have an SSN, and her contributor invitation just isn't appearing in her FAFSA account no matter what we try. We've verified all the information multiple times and it's all correct. Reading through these responses, it sounds like calling FSA directly is really the only solution. I'm going to try the Claimyr service that Diego mentioned - 15 minutes sounds a lot better than the 3+ hours I spent on hold yesterday with no luck. Thanks everyone for sharing your experiences, it's helpful to know this is a widespread issue and not just something we're doing wrong!
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Ally Tailer
•I'm so sorry you're going through this too! It's incredibly frustrating when you're doing everything right but the system just won't cooperate. From what I've learned from everyone here, this seems to be a known technical issue specifically affecting non-US contributors without SSNs. Definitely try Claimyr - based on Diego's success story, it sounds like the most reliable way to actually reach someone who can fix this. When you do get through, make sure to have both your FSA ID and your wife's FSA ID ready, plus all the account details. Good luck and I hope you get it resolved quickly!
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Sofia Torres
I'm experiencing the exact same nightmare! My husband is from Germany and we've been stuck for weeks with this contributor invitation issue. After reading through all these responses, I'm convinced this is definitely a systemic problem with non-SSN contributors. I'm going to try calling FSA with that specific technical issue number that Chloe mentioned - "Technical Issue #FSA-2025-03: International Contributor Account Linking Failure" - and if that doesn't work, I'll definitely give Claimyr a shot. It's so frustrating that such a critical system has these kinds of bugs, especially when financial aid deadlines are looming. Thank you everyone for sharing your experiences and solutions - this thread has been incredibly helpful in understanding that we're not alone in this mess!
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Oscar Murphy
•I'm going through the exact same thing right now with my spouse who's from Canada! It's such a relief to find this thread and know we're not the only ones dealing with this mess. I've been panicking for weeks thinking we were doing something wrong. Based on everyone's experiences here, it definitely seems like the FSA phone route is the way to go. I'm planning to try calling with that technical issue number first thing tomorrow morning, and if that doesn't work, I'll definitely look into Claimyr. Thanks for sharing your situation - sometimes it just helps to know other people are in the same boat! Hopefully we can both get this resolved soon.
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Natalie Khan
I'm dealing with this exact same issue! My partner is from Australia and doesn't have an SSN, and we've been stuck for over two weeks with no contributor invitation showing up in his account despite triple-checking all the details. This thread has been incredibly helpful - I had no idea this was such a widespread problem with the FAFSA system. I'm definitely going to try calling FSA with that specific technical issue number that Chloe mentioned, and if that doesn't work out, I'll look into using Claimyr based on Diego's success story. It's so frustrating that such an important system has these kinds of technical glitches, especially when we're all racing against deadlines. Thank you everyone for sharing your experiences and solutions - it's reassuring to know there are actual ways to get this resolved!
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Isabella Santos
•I'm so glad this thread exists too! I just joined this community specifically because of this FAFSA nightmare. My husband is from Japan and we've been dealing with the exact same contributor invitation issue for almost three weeks now. It's such a relief to see that this is a known technical problem and not something we're doing wrong. I'm definitely going to try calling FSA tomorrow with that technical issue number - having that specific reference should hopefully get me to someone who actually knows what they're dealing with. If that doesn't work, Claimyr sounds like it's worth trying based on everyone's success stories. Thanks for sharing your situation, and I hope we all get this resolved before our deadlines!
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QuantumQueen
I'm experiencing this exact same issue! My spouse is from New Zealand and doesn't have an SSN, and we've been stuck for over two weeks with the contributor invitation not appearing in their FAFSA account. We've verified everything multiple times - email addresses, names, birthdates - and it's all correct. This thread has been a lifesaver! I had no idea this was such a widespread technical issue. I'm definitely going to call FSA tomorrow using that specific technical issue number "Technical Issue #FSA-2025-03: International Contributor Account Linking Failure" that Chloe mentioned. If that doesn't work, I'll try Claimyr based on Diego's success story. It's incredibly frustrating that such a critical system has these bugs when we're all under deadline pressure. Thank you everyone for sharing your experiences - knowing there are actual solutions gives me hope we can get this resolved!
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