FAFSA Sent in February but No GrantUs Activation Email Yet - What's Going On?
I'm starting to panic a little. I submitted my FAFSA way back in February (Feb 12th to be exact) and I still haven't received my GrantUs activation email to check my aid eligibility. My college keeps asking if I've activated my GrantUs account, but I can't without that stupid email! The financial aid portal shows my FAFSA as "received" but nothing beyond that. I've checked my spam folder like 50 times, tried the "resend activation" option twice, and even called the help number but got disconnected after waiting 45 minutes. Has anyone else had this problem with the 2025-2026 application? How long did you wait before getting your activation email? Am I doing something wrong??
22 comments


QuantumQuasar
Yep, I had the same issue! My FAFSA was submitted in January and I didn't get my GrantUs email until late March. The system is super backed up this year with all the FAFSA changes.
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Yara Elias
•That's almost 3 months though... did you do anything to speed it up or just wait?
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Keisha Jackson
There's actually a known technical issue with the GrantUs email system right now. The FSA office confirmed this on their website last week. Several things you can try: 1. Double-check that your email address is correct on the StudentAid.gov profile 2. Try the account recovery option instead of the resend activation 3. Clear your browser cache before attempting recovery 4. If your SAI has been calculated, you can actually call your school's financial aid office and they can manually activate your account Hope this helps!
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Yara Elias
•Thank you! I didn't know about the account recovery option - will try that today. My SAI is still showing as "pending" on the portal though, so not sure if the school can help yet.
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Paolo Moretti
lol GrantUs is the WORST! first they change everything about FAFSA and now nobody can even access their accounts. im still waiting for mine too and i applied in march...
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Keisha Jackson
•The system is definitely overloaded. If you applied in March, you should receive your activation email soon. They're processing in chronological order according to the FAQ.
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Amina Diop
When I finally got my GrantUs email (after 6 weeks!), it went straight to spam and was marked as "suspicious" by Gmail. Check your spam AND your trash - sometimes they get auto-deleted. Also, are you absolutely sure you used the same email address on your FAFSA that you're checking now? I accidentally used my school email instead of my personal one and that caused issues.
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Yara Elias
•OMG you might be onto something! I switched emails back in January (old one was getting too much spam). Now I'm wondering if I used my old email on the application. Is there any way to check which email I used without being able to log in??
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Oliver Weber
After pulling my hair out for weeks with a similar issue, I finally got through to an actual FSA agent using Claimyr. It's a service that holds your place in the phone queue and calls you back when an agent is available (https://claimyr.com). They have a video showing how it works: https://youtu.be/TbC8dZQWYNQ The agent was able to send my activation email while I was on the phone with them. Turns out there was a flag on my account because I had tried to access it from multiple devices, which triggered some security protocol. They fixed it right away.
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Natasha Romanova
•did they fix your SAI calculation too? mine's been pending foreverrrrr
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NebulaNinja
This is happening because of the new FAFSA Simplification Act implementation. The Department of Education is facing significant delays in processing applications and sending activation emails. Some important things to know: 1. Applications submitted before March are still being processed in batches - your February submission should be completed soon 2. Your SAI calculation must be completed before the GrantUs activation email is sent 3. The official processing time is now 4-6 weeks minimum, much longer than previous years 4. Your school's financial aid office cannot award aid until your SAI is calculated, but they CAN verify that your FAFSA was received If it's been more than 8 weeks, I would recommend contacting the Federal Student Aid Information Center directly. The email verification system is separate from the FAFSA processing system.
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Yara Elias
•Thank you for this detailed info! It's been almost 9 weeks now, so I definitely need to contact them directly. Do you know if there's a direct email or just the phone number?
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Keisha Jackson
One additional suggestion - some schools have special workarounds for students facing GrantUs activation delays. Check if your college's financial aid office has a "FAFSA Processing Delay Form" or something similar. Mine had an internal form that allowed them to start processing my aid package while waiting for the official SAI calculation.
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Yara Elias
•I just checked my school's financial aid page and they DO have a form called "Federal Aid Processing Delay Verification" - I would have never known to look for this! Thank you so much!
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Paolo Moretti
btw my cousin said his school told him that if you created your fsa id after submitting your fafsa that can cause the emails to not send properly too
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Amina Diop
•That's actually not correct. Your FSA ID has to be created BEFORE submitting your FAFSA application. You use it to sign the FAFSA electronically.
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Natasha Romanova
have u tried loging in just with your social & birthdate instead of waiting for the email? that worked for me wen i couldn't get my confirmation email lsat year
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NebulaNinja
•That was for the old FAFSA system. The new GrantUs platform specifically requires email activation for security purposes. The direct SSN login option was removed in the 2025-2026 system update.
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Yara Elias
UPDATE: I finally figured it out! After checking with my parents, we realized they had put their email on the parent portion of the FAFSA, and somehow that became the primary email for GrantUs communications. The activation email was sitting in my dad's inbox since February 27th! He never checks that email account. I was able to use that activation link (it hadn't expired) and now I can see my SAI calculation is actually complete. The school should be able to process my aid package now. Thanks everyone for your help!
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Keisha Jackson
•Glad you figured it out! This is actually a common issue with the new system. For anyone else reading this - make sure all contributors (parents, spouses) know to watch their email accounts too, not just the student.
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Amina Diop
•Great detective work! Definitely updating my mental checklist for next year's application season.
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Marcelle Drum
This is such a relief to read! I've been having the exact same issue - submitted my FAFSA in early February and still waiting for my GrantUs activation email. It's so stressful when everyone else seems to have their aid packages sorted out already. I'm definitely going to check with my parents to see if the email went to one of their accounts instead. I also didn't know about those delay verification forms that schools have - that could be a game changer while waiting for everything to get sorted out. Thanks for sharing your solution, it gives me hope that mine will work out too!
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