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Carmen Lopez

Can parents access student's FAFSA SAI scores from parent account? Email notification issues

My two college kids are having different FAFSA issues this year and I'm trying to help from afar. One shows 'processed' on studentaid.gov but never got an email with their SAI number. The other needs to make corrections (signature issue). Since they're both away at school, is there a way my husband can log into his own FAFSA parent account to see their SAI numbers? I can't figure out if the SAI gets emailed or if students HAVE to log in personally to see it. Also, for parents of returning students who typically got similar aid packages each year - have you noticed anything different with amounts this year? We barely qualify for anything, but that small amount really helps us stretch our budget.

Unfortunately, parents can't see the SAI through their FSA ID accounts. Only the student can access their own SAI by logging into studentaid.gov with their personal FSA ID. The system doesn't automatically email SAI scores - students need to log in to view them under 'My Aid' section. For the one needing signature corrections, that needs to be fixed before any SAI will be generated. Regarding aid amounts - yes, many families are seeing changes this year with the FAFSA Simplification Act. The new formula calculates differently, especially for families with multiple students or home equity. Some are getting slightly more, others less.

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Ugh that's what I was afraid of. So frustrating when they're busy with midterms and keep forgetting to check! For the one with the processed application, any idea how long it typically takes for schools to receive and process the FAFSA data after the SAI is calculated?

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my kid got an email when her SAI was ready but it went to her spam folder so maybe tell ur kid to check there?? the email doesnt have the actual number tho just tells u to log in. idk why they make this so complicated every year!

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Thanks! I'll have her check spam folders. And you're right - they somehow make it MORE complicated every time they try to "simplify" it!

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Have your kids add you as trusted contacts on their FAFSA accounts! My daughter did this and I can help manage her application. Not sure if you can see SAI that way but worth a shot. The trusted contact thing is new with the 2024-25 FAFSA.

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Wait really? That sounds super helpful! Do you know how they add trusted contacts? Is it somewhere obvious on the studentaid.gov site?

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The financial aid office can usually tell you the SAI if your kid authorizes them to speak with you. Have them email financial aid with your contact info giving permission. That's what I did when my son kept ignoring my texts about checking his FAFSA status.

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That's a great workaround! I'll have them email their financial aid offices. Better than waiting for them to remember to check.

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Mei Lin

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Regarding your second question about aid amounts - our returning junior got about 17% less this year despite our income staying roughly the same. The new FAFSA formula is hitting middle-income families with assets pretty hard. From what our financial aid counselor explained, the Simplification Act removed some protections for small business owners and families with home equity. We're appealing our package with additional documentation.

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That's concerning. Our income also stayed about the same, so we were expecting similar packages. Might need to look into the appeal process too. Thanks for sharing your experience!

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FYI if anyone is trying to reach Federal Student Aid by phone to deal with these issues, I spent HOURS on hold last week and kept getting disconnected. Finally used Claimyr.com which got me connected to an agent in about 20 minutes. They have a video demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. The agent was able to confirm that my son's application was processed and explained why he hadn't received an email notification.

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Oh wow, never heard of that service but sounds useful. FSA phone lines are literally the worst. I tried calling about my daughter's signature issue and gave up after being on hold for 45 minutes. Might try this instead of wasting another afternoon on hold.

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THEY DIDN'T EMAIL MY DAUGHTER EITHER!!!! This new system is a DISASTER!!!! We only found out her SAI by chance when she logged in for something else. And guess what? Her financial aid package is HALF what it was last year with NO CHANGE in our financial situation. I'm beyond furious with this new "simplified" system that's HURTING middle class families!!!!

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I understand your frustration. If your daughter's aid package decreased that significantly with no financial changes, I'd strongly recommend filing an appeal with the financial aid office. Bring documentation of consistent income/assets and ask them to explain the specific factors that changed your aid calculation. Many schools have additional institutional funds they can provide even if federal methodology reduced eligibility.

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wait has anyone else noticed that the financial aid offers seem delayed this year? my daughters SAI was processed 3 weeks ago but her school still hasnt sent an award letter. normally we have it by now

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Yes! My son's school said they're backed up because of all the FAFSA delays and changes this year. His financial aid counselor told him they're at least 2-3 weeks behind their normal schedule for sending out packages.

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To summarize what we've learned from this thread: 1. Only students can access their own SAI through studentaid.gov (parents can't view it through parent accounts) 2. SAI numbers are not emailed - students must log in to see them 3. Possible workarounds: trusted contacts feature, getting permission for financial aid offices to share info with parents 4. Many returning students are seeing different aid amounts due to the new FAFSA formula 5. Schools are experiencing delays in processing aid packages this year Families experiencing unexpected decreases should definitely pursue appeals with supporting documentation.

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Thank you for this helpful summary! I've asked both kids to check their accounts tonight and add me as a trusted contact. Fingers crossed the aid amounts don't change too much from previous years.

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Just wanted to add another tip that might help - if your kids are having trouble remembering to check their accounts, you can set up a shared family calendar reminder. I have my daughter text me a screenshot of her FAFSA dashboard every few weeks during application season so I know the status without having to bug her constantly. Also, for the signature issue mentioned - make sure they're using the exact same name format that's on their Social Security card. We had a similar problem last year because my son was using a nickname instead of his full legal name. The FSA ID signature has to match exactly or it gets flagged for verification.

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This is such a helpful thread! I'm dealing with similar issues with my junior in college. One thing I discovered that might help others - if your student has an active student portal account with their school, sometimes the SAI gets automatically imported there once it's processed, even before the financial aid package is ready. My son's school has a "Financial Aid Requirements" section in his student portal that showed his SAI about a week before he received his actual aid offer. It's worth having your kids check their school portals in addition to studentaid.gov. Also, regarding the email notifications - I've noticed they seem to come from "Federal Student Aid" with subject lines that don't always clearly indicate it's about FAFSA, so they're easy to miss or get filtered as spam. Might be worth having your kids search their entire inbox for "Federal Student Aid" or "FSA" to catch any missed notifications.

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That's such a useful tip about checking the student portals! I never thought to have my kids look there for the SAI information. I'm going to text both of them right now to check their school portals in addition to studentaid.gov. And you're absolutely right about those email subject lines being confusing - no wonder so many students are missing the notifications. It's like they're trying to make this process as difficult as possible! I really appreciate everyone sharing their experiences and workarounds in this thread. As a parent trying to help from a distance, having these practical tips makes such a difference.

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I'm going through this exact same situation with my son who's a sophomore! He's been so busy with finals that he keeps forgetting to check his FAFSA status. I ended up creating a simple checklist for him with all the steps: 1) Log into studentaid.gov with his FSA ID, 2) Check spam/junk folders for any FSA emails, 3) Look in his student portal for imported SAI info, and 4) Screenshot his dashboard to send to me. For other parents dealing with the signature issues - we had success last year by having my son completely log out, clear his browser cache, and then log back in using his full legal name exactly as it appears on his Social Security card. Sometimes the system gets glitchy and a fresh login session helps. The changes to aid amounts are really concerning though. We're a middle-class family and that small bit of federal aid makes a huge difference in our ability to afford tuition. Hoping the appeal processes work out for families who are seeing unexpected decreases!

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That checklist idea is genius! I'm definitely stealing that approach for my two kids. It's so much easier than constantly nagging them to remember all these steps. The browser cache clearing tip is also really helpful - technology issues are the last thing we need on top of all the FAFSA complications this year. I completely agree about the aid amount changes being concerning. Even small amounts of federal aid can make or break a family's college budget. It's frustrating that they're calling this "simplification" when it seems to be creating more stress for middle-class families who are already stretched thin. Hopefully more schools will be understanding during the appeal process given all the confusion this year.

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As a parent who just completed the FAFSA process with my son last month, I wanted to add a few tips that haven't been mentioned yet. First, if your kids are having trouble accessing their FSA ID accounts, try having them reset their password completely rather than just trying different login attempts - the system seems to lock accounts pretty quickly with failed attempts. Second, regarding the SAI notifications - I discovered that some email providers are automatically filtering these as "promotions" rather than putting them in spam. Have your kids check their promotions/updates tabs in Gmail or similar categories in other email clients. Finally, for parents dealing with the new FAFSA formula impacts, I found it helpful to use the Federal Student Aid Estimator tool on studentaid.gov to get a rough idea of what to expect before the official SAI comes through. While it's not perfect, it at least helped us prepare mentally for the changes. The estimator uses the new methodology, so it gives you a preview of how the updated formula might affect your family's aid eligibility. This thread has been incredibly helpful - thank you to everyone for sharing your experiences and solutions!

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Thank you for these additional tips! The password reset suggestion is really helpful - I bet a lot of students are getting locked out by trying multiple login attempts. And the point about email filtering is so important - I never thought to tell my kids to check their promotions tab, but you're absolutely right that these notifications could easily get sorted there instead of the main inbox. The Federal Student Aid Estimator tool sounds like exactly what I need! I've been anxious about what our SAI might look like under the new formula, so having a way to get a preview before the official calculation comes through would definitely help with planning. I'm going to try it out this weekend and compare it to what we received in previous years. Your timing is perfect too - my daughter just texted me that she's been having trouble logging into her FSA ID account, so I'm going to have her try the password reset approach right now. Thanks for taking the time to share these practical solutions!

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