FAFSA

Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the FAFSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the FAFSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

We did get selected for verification, but the financial aid office understood the situation. We explained we had to use this workaround because of the system limitations for parents without SSNs. They were fine with it once we provided the actual tax documents. The most important thing was getting the initial application through so they could start processing the aid package.

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I'm a financial aid advisor at a community college, and I see this issue frequently. Here's what works consistently: 1. Have your daughter complete the FAFSA again electronically, entering 000-00-0000 for your SSN 2. For the parent without an SSN, you must use the paper signature page instead of creating an FSA ID (which requires an SSN). Have your daughter print the signature page after completing the online FAFSA, sign it manually, and mail it in. 3. Call the school's financial aid office immediately and let them know you've submitted with the signature page due to a parent without SSN. Many schools can work with a preliminary submission while waiting for the signature page to be processed. 4. Request the financial aid office to check if they can see the FAFSA in their system even before it's fully processed. Some schools can see pending FAFSAs and start preparing aid packages. 5. If all else fails, ask the school about emergency aid options or a payment plan while waiting for the official aid package. The good news is that schools understand these issues are common and most have procedures to help students in these situations.

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Thank you so much for this detailed guidance! I didn't realize we needed to use a paper signature page - that might be why our previous submission hasn't been processed. We'll follow these steps exactly. It's such a relief to get advice from someone who works in financial aid!

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One more important point - when your ex-husband does get his FSA ID working, make sure he logs in and completes the IRS Data Retrieval Tool authorization ASAP. For the 2025-2026 FAFSA, this is required for both student and contributing parents before the application can be fully processed. Many families are experiencing delays because they submitted the FAFSA but didn't complete the IRS authorization step, which causes the SAI calculation to be delayed.

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Thank you for the reminder about the IRS Data Retrieval Tool! That's definitely on our to-do list once we get past this account access nightmare. I'm worried we're going to miss important deadlines with all these technical problems.

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update? did u get it figured out? my bro is about to go thru same thing with his kid and ex-wife

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We finally got it resolved! The direct FSA ID recovery line + asking for a tier 2 specialist did the trick. Turns out my ex-husband had an account from a community college class he took in 2018 (which he completely forgot about!). They were able to recover that account and reset everything. Now working on the actual FAFSA application with proper access. Tell your brother to call the direct recovery line first thing!

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Any update? Did your daughter's submission fix the issue? I'm dealing with a similar situation and wondering if there's hope...

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YES!!! It worked! As soon as she properly submitted her section, I got an email notification that I could complete mine. The trick was that she thought she had submitted everything but had only saved it. Once she actually completed the submission of her part, I could access mine. My section only took about 15 minutes to complete. Such a relief!

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That's great news! Just a heads-up - after you both submit, it typically takes 3-5 business days for the FAFSA to process and generate the SAI (Student Aid Index). Then her school needs time to create her aid package based on that. Since she's leaving in just 5 days, I'd recommend calling her school's financial aid office to let them know the FAFSA is finally submitted and ask if they can expedite processing for study abroad students.

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Great advice - just called the financial aid office and explained the situation. They said they'll fast-track her file once the SAI comes through! I'm still stressed about the timing but at least we're moving forward. Thank you all for the help!

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Just to add - don't forget that the Parent PLUS loan is also an option if the financial aid packages don't cover enough. That's what we ended up doing to fill the gap. It's not ideal because the interest rates aren't great, but it's there if you need it.

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Be careful with Parent PLUS loans though! The interest rates are ridiculous and they can really add up. We're still paying off my oldest kid's PLUS loans 8 years later. Try to avoid them if possible.

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Thank you everyone for your helpful responses! I feel so much better now understanding that this is just the federal portion and not the complete aid package. We'll wait for the schools to send their financial aid offers before making any decisions. One more question - if one school offers significantly less aid than another, is it possible to ask them to match the better offer? I've heard some people have success with this approach but wasn't sure if it's common practice.

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Yes, this is called a financial aid appeal or professional judgment review. If you receive a significantly better offer from a comparable institution, you can absolutely contact your preferred school's financial aid office and ask if they can reconsider their offer based on the competing offer. Be prepared to provide documentation of the better offer. Many schools have formal appeal processes, and success rates vary by institution. It's always worth trying, especially if your preferred school is similar in standing to the one that gave the better offer.

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Great news! Make sure you accept the awards promptly when they appear. Some institutional scholarships have acceptance deadlines.

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That's excellent! When you review your package, feel free to post back here if you have any questions about the different aid types offered. Understanding the difference between subsidized vs. unsubsidized loans, grants vs. scholarships, etc. can be confusing the first time around.

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