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We went through something similar with my son. After weeks of no communication, we were told his FAFSA had been selected for verification because of a "data mismatch" between what was reported and his tax information. When we provided the documents, we discovered the FAFSA system had pulled the wrong line from our tax return! Had to submit corrections and now waiting AGAIN for processing. This whole rollout has been a disaster!
That's exactly what I'm afraid of! Did the school tell you which specific line was pulled incorrectly? I'm wondering if we should proactively provide additional tax documentation to all the schools.
In our case, the system apparently confused line 7 (capital gains) with our adjusted gross income (line 11) on the 1040 form. When I called FSA, they admitted there are widespread issues with the "tax data transfer" function that's supposed to pull info directly from the IRS. So the error might be completely different in your case. Super frustrating!
Financial aid advisor here. I'm seeing this issue at multiple institutions. The root of the problem is that the Department of Education launched the new FAFSA without adequately testing the tax line item mapping. For families with anything beyond simple W-2 income (self-employment, capital gains, retirement contributions, business income), the system is inconsistently pulling data. Remember that the SAI formula itself also changed this year, so even if the data was pulling correctly, your expected contribution might be different from previous years. I suggest: 1. Request a manual review of your tax information at all schools 2. Ask each financial aid office for a breakdown of exactly which income figures they're using 3. Keep documentation of all communications 4. Request deadline extensions where needed We're telling families to expect resolution by mid-May, but some institutions may process corrections sooner.
This is extremely helpful, thank you! We do have some investment income and retirement contributions that might be causing issues. Would it be helpful to proactively send copies of our complete tax return to all the schools, or would that just add to their workload?
It's a good question. I'd actually recommend calling each financial aid office first and asking if they would prefer you send the complete tax return. Some offices are implementing streamlined processes for these reviews and may have specific documents they want rather than the entire return. They might just need specific schedules or forms rather than everything. Be prepared to discuss exactly what types of income you have (W-2, self-employment, investments, etc.) so they can tell you what they need to verify the correct figures.
Just a heads up - even after your spouse signs, it might take 3-5 business days for the system to update and calculate your SAI. Don't panic if it doesn't change immediately!
Quick update question: Have you been able to find any specific error messages when you log into studentaid.gov? Sometimes they hide the actual error details in the Message Center rather than displaying them prominently on the dashboard.
Has anyone had success getting through to the Federal Student Aid phone line? I've been trying for days and either get disconnected or told the wait is over 3 hours!
I used Claimyr (claimyr.com) after spending a week trying to get through. They have a service that holds your place in line and calls you when an agent is available. Saved me hours of frustration - there's a demo at https://youtu.be/TbC8dZQWYNQ that shows how it works. The FSA agent was able to tell me exactly what fields were causing my SAI calculation error.
UPDATE: I thought I should share what finally worked in case anyone else has similar issues: 1. For my daughter's missing parent signature: I followed the advice to completely log out, then log back in with MY FSA ID (not hers). The parent signature option was then visible at the end of the form! Completed it and that application is now fully processed. 2. For my son's SAI calculation error: It was indeed a mismatch between marital status and tax filing status. I had to correct my tax filing status to match how we actually filed. After updating that information and resubmitting, the SAI was calculated correctly within 48 hours! Thank you all for your help - this forum saved me so much time and stress. And for anyone else dealing with these issues, definitely document everything as suggested and don't be afraid to reach out to FSA directly if you're still stuck after trying these solutions.
Great news! I'm glad you were able to resolve both issues. This is exactly why it's so important to check each section carefully, as the FAFSA system doesn't always make it clear where the errors are occurring. Thanks for updating the thread with your solution - this will definitely help others facing similar problems!
One strategy I used when my son transferred from CC to university was splitting our savings between my Roth IRA (for the FAFSA protection) and paying down our mortgage (reducing countable assets while essentially "saving" by building equity). This worked really well for us - we got a much better aid package than expected. Just be careful with the Roth - you can only contribute earned income up to the annual limit. Don't exceed this or you'll face penalties that defeat the purpose of your strategy.
my brother put his kids college money in pokemon cards lol. but seriously just use a 529 cuz u can use it for the community college costs too not just when they transfer
Nalani Liu
For National Guard members doing the typical one weekend per month plus two weeks in summer, they generally remain dependents if under 24 and not meeting other independence criteria. The military service that automatically confers independent status is active duty (not training). To directly answer your original question about multiple students: When you log into your FSA account as a parent, you'll see a dashboard that shows all students who have invited you as a contributor. You can toggle between their applications and complete your sections for each one. The system has improved in recent months - initially there were issues with the multiple student setup, but most have been resolved.
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Xan Dae
•Perfect explanation, thank you! I feel much more confident about handling both applications now. Will have my son create his FSA ID tonight and start his process.
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Thais Soares
BTW tell ur son to check with the URI veterans office too, not just financial aid. My nephew got extra $ for books and stuff through some Guard education program that financial aid didnt even know about
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Xan Dae
•That's a great suggestion! Will definitely have him check with the veterans office as well. Every bit helps with those non-tuition expenses.
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