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Thank you everyone for all this helpful info! I just created an account on studentaid.gov and started my FAFSA application. You were right that it's pretty straightforward once you're on the official site. I'm going to ask my financial aid office about workshops too. Really appreciate all the advice - this has been stressing me out for weeks!
my daughter and i had the same thing happen last week!! what ended up fixing it was both of us using the SAME device (we used her laptop). For some reason when we used different devices the system couldn't sync properly. might be worth a try if nothing else is working!
UPDATE: We finally got it to work! For anyone who finds this thread later, here's what solved it for us: 1. We both logged out completely 2. Cleared browser cache and cookies 3. I logged in as the contributor first and went through each section again (even though everything showed complete) 4. Found that in the household section, even though all fields were filled and had green checkmarks, there was a hidden validation error that only appeared when I clicked the "Continue" button again 5. After fixing that and seeing the balloon page AGAIN, my daughter waited about 30 minutes before logging in 6. This time the system recognized my submission and she was able to complete the application Our SAI calculation came through about 4 hours later. Thanks to everyone for your help! The new FAFSA system definitely has some serious technical issues.
Glad you got it working! Your experience highlights why it's so important to start the FAFSA process early. With all these technical glitches in the new system, what used to take an hour can now take days or even weeks to complete. Thanks for sharing your solution - it will definitely help others facing the same issue.
Thank you for updating the thread with what worked! This is exactly the kind of hidden validation error we've been seeing at our financial aid office. I'm going to save your steps to share with other families who encounter this issue.
My twins graduated last year and honestly I'm STILL confused about how all this works lmao. But congrats on your daughter's acceptances!!! That's awesome! 🎉
Update: I called the admissions offices for the 3 schools she already applied to directly. Two of them said NOT to submit Common App since she's already accepted, but the third one actually wants her to submit through Common App too! They said it's for "record keeping purposes" which seems silly, but I guess we'll do it. Thank you everyone for the advice - this forum has been more helpful than the high school counselor!
just wanted to update - i just checked claimyr that someone mentioned above and it actually worked for me! got through to a real person at fsa in like 20 minutes today after trying for over a week on my own. they were able to fix my verification problem right away. it was worth it just to stop stressing about this!
That's amazing! I'm definitely going to try this tomorrow morning. At this point I just need to talk to an actual human who can look at my file. I'll post an update if it works for me too.
UPDATE: I finally got through! Used Claimyr like several people suggested, and was connected to an FSA agent in about 15 minutes. They confirmed there was an error in how my mom's business income was being calculated in the system. The agent filed a correction request and said it should be fixed within 5-7 business days. Such a relief! Thanks everyone for your suggestions and support through this nightmare!
So glad you got it resolved! Make sure to follow up if you don't see the change in your SAI within that timeframe. Sometimes you need to be persistent even after they say it's being fixed.
Khalil Urso
It should transmit to schools automatically based on the ones she listed on the FAFSA. We're still waiting for her financial aid packages though - that's another waiting game altogether!
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Quinn Herbert
Thanks! At this point I just want to get through the first waiting game before I start worrying about the second one 😅
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