Can't reach FAFSA? Claimyr connects you to a live FAFSA agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the FAFSA
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the FAFSA drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Ryan Andre
The Federal Student Aid website has been a DISASTER this year!!! I'm convinced they're deliberately making it difficult so fewer people get financial aid. They can claim they're "offering" all this money while making the system so broken nobody can actually complete the application! WAKE UP PEOPLE!!!
The Boss
•While the frustration is understandable, there's no evidence of deliberate obstruction. The issues are most likely related to the significant overhaul of the FAFSA system for 2025-2026, which changed from the old EFC to the new SAI calculation model. Any major system update of this scale typically has bugs that need to be worked out. It's unfortunate timing but not a conspiracy.
Grace Lee
UPDATE: I followed the advice from this thread and FINALLY got it fixed! For anyone having the same issue, what worked was: 1. Clearing my browser cache completely 2. Using Chrome instead of Safari 3. Re-signing both student and parent sections even though they showed as complete 4. Staying on each page for at least 30 seconds before proceeding (weird but it worked!) AND most importantly - I used Claimyr to reach a Federal Student Aid agent who manually verified the signatures were received on their end. The agent confirmed there was a known issue with signature verification for some accounts and put a note on my file. My FAFSA now shows as fully processed with an SAI score! Thanks everyone for your help!
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my daugter got a letter from her school saying they received her fafsa today but it was corrected back in march. its all messed up this year lol
Isaiah Cross
•March to now? That's almost two months! I really hope ours doesn't take that long. Did they extend her decision deadline because of the delay?
yea they gave her till june 1 to decide. just keep bugging them thats what i did lol
Evelyn Kelly
Quick update for everyone in this thread - FSA just released a statement yesterday acknowledging ongoing transmission delays to institutions. They're implementing a system update this weekend that should clear the backlog. If your school still hasn't received your FAFSA by next Wednesday, they recommend submitting a case through the FSA Feedback Center online rather than calling, as the call centers are overwhelmed.
Isaiah Cross
•Thank you for sharing this update! That's really helpful information. I'll wait until next Wednesday before submitting a case. Appreciate everyone's help and suggestions!
Kiara Greene
•thx for sharing! just checked and my school FINALLY got our fafsa today!! maybe they started clearing the backlog already??
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Financial aid advisor here. The "parent doesn't exist" error (PA-2345) is one of the most common issues with the new FAFSA system. I want to clarify a few important points: 1. This is a system matching error, not a reflection of your information being incorrect 2. Your school CAN'T fix this directly - it must be resolved with FSA 3. This will NOT affect your aid eligibility once resolved 4. While waiting for resolution, contact your school's financial aid office to document that you're actively working on the issue The fastest resolution is speaking directly with an FSA technical support agent who has the authority to perform a manual override. If you're struggling to get through on the phone, email FSA_FAFSA@ed.gov with "URGENT: Parent Verification Error PA-2345" in the subject line. Include your name, FSA ID (not password), and a brief description of the issue. Schools are aware of these system problems and most have processes in place to prevent these technical issues from affecting your aid packages, as long as you're actively trying to resolve them.
Zainab Ahmed
•Thank you for this detailed information! I didn't know about the email option - that might be easier than trying to get through on the phone. Is there specific documentation I should gather before contacting them? And should my mom be available when I speak with them, or can I handle it myself?
You should have your FSA ID ready, and it's helpful to have a copy of your mom's social security card and a recent tax return nearby for reference. Your mom doesn't need to be present for the call, but having her available could speed things up if they need to verify additional information. For security reasons, they won't discuss her specific information with you unless she provides verbal authorization during the call or has completed the parent authorization form on studentaid.gov.
Zainab Ahmed
Update: I finally got through to FSA technical support this morning using the menu options that @FinAidHelper suggested! The agent confirmed it was an issue with my mom's hyphenated last name - apparently there was a space after the hyphen in the IRS database but not in the Social Security database. They did a manual override and told me it should be resolved within 48 hours. Thanks everyone for your help! I'll update again when I can confirm it's fixed.
Great news! Glad you got it resolved. The 48-hour timeframe is usually accurate in my experience, though sometimes it happens faster. Make sure to check your application status in the morning as the system updates overnight.
Connor Byrne
•congrats!!! how long were u on hold?
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Paolo Longo
my cousin was in a similar spot and ended up going to school in canada for animation. way cheaper even as an international student might be worth checking out
That's an interesting idea! I hadn't considered international options. Do you know which Canadian schools have good animation programs? I wonder if they offer any aid to US students.
One additional option to consider: has your daughter looked into BFA programs at public universities? While the most famous animation programs tend to be at private art schools, there are some excellent animation tracks at public universities that would be significantly more affordable. Schools like San Jose State, UT Austin, and University of Central Florida have animation programs with strong industry connections at a fraction of the private school cost.
We did apply to a couple public universities with animation programs, but she didn't get into the most competitive ones. The less selective public programs we looked at didn't have the same quality of instruction or industry connections according to our research. But maybe we need to cast a wider net and look beyond the most obvious choices. Thank you for this suggestion!
Kristian Bishop
Just want to give you some hope - my daughter submitted in January too and randomly got her SAI yesterday with no emails or anything beforehand. The system just updated. Maybe check your account again?
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Nathaniel Mikhaylov
•Just checked again and still nothing 😠But it's good to know it might just suddenly appear!
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Luis Johnson
UPDATE: I called FSA this morning using that Claimyr service I mentioned, and the agent was super helpful. Turns out my application was complete but stuck in a processing queue. She manually pushed it through and said my SAI should appear within 3-5 business days! So relieved I didn't wait any longer to call.
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Axel Far
•Figures that you have to PAY someone just to get the government to do their job! This whole FAFSA system is a JOKE.
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