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Thanks for reporting back! This is exactly why it's important to actually speak with an agent - those system flags can be for the most random reasons. Glad you got it sorted out!
THANK YOU for sharing your solution! I'm going to try the same approach tomorrow. So tired of this broken system.
That's great news! We're in the same boat - both kids' FAFSAs are showing as fully processed. Last year we were still fighting with verification in April, so this is a HUGE improvement. Fingers crossed the aid packages come through earlier too!
Have you tried using different browsers? Sometimes the FAFSA site has weird glitches that resolve with a different browser. My application kept freezing in Chrome but worked fine in Firefox.
We haven't tried that! That's a good idea, I'll have her try Firefox instead of Safari. Thanks for the suggestion.
UPDATE: We finally got it fixed! The account recovery method worked after a couple tries. For anyone with this same problem - make sure you're using the EXACT email that was originally entered in the mixed-up account. We kept trying with my mom's main email but it turns out she had used her work email when entering info in my account. Thank you everyone for all your help! I can finally sleep tonight knowing we're back on track with the FAFSA.
Great news! Make sure both of you save your FSA ID credentials somewhere secure for next year. You'll use the same accounts for future FAFSAs, and this will prevent similar issues.
So glad you got it resolved without having to start over! Such a relief, right?
Have you tried using Claimyr to get through to an actual FSA agent? I was dealing with a similar contributor issue last month and was dreading the hours-long wait times. Someone here recommended claimyr.com and it was a game-changer. You can see how it works in their video demo: https://youtu.be/TbC8dZQWYNQ They got me connected to a real FSA agent in about 15 minutes who fixed our contributor problem on the spot. Saved me literally hours of frustration.
does that actually work? seems sketchy to me but im desperate at this point. been trying to reach someone at FSA for DAYS
Did you ever get this resolved? I'm curious if any of the suggestions worked for you. This is becoming one of the most common issues with the new FAFSA system, and I'd like to know what's actually working for people.
Yes! We solved it following the suggestion to remove both parents and add us sequentially. Removed both of us, added me first, I completed my section, then my daughter added my wife second. For some reason, that worked - my wife's email came through and when she clicked it, she could see the application right away. Must be some kind of bug in their system with handling multiple pending contributors simultaneously. Thanks for checking back!
Zara Ahmed
Wait so they're actually processing NEWER applications FASTER than the early ones??? What about those of us who tried to be responsible and file early? My student's financial aid package is going to be delayed because we followed the "file as early as possible" advice that THEY'VE been pushing for years! This is absolutely ridiculous!
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Luca Esposito
•I understand your frustration. The early applications encountered numerous technical issues related to the new calculation methodology and system implementation. The Department of Education has stated they're working through the backlog, but yes, many March applications are processing more smoothly because many initial bugs were already fixed by then. If your January application is still stuck, I'd recommend contacting Federal Student Aid directly to have them check for any hidden issues that might be holding it up.
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Anastasia Sokolov
My nephew filed in late February and got his SAI within two weeks, but my daughter's January application is still stuck in processing limbo. The whole system seems completely random this year.
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Diego Rojas
•It really does seem random! I'm just glad we waited until March. I almost pushed my daughter to file in January when the form first opened, but we got busy and procrastinated. Turns out procrastination worked in our favor for once! 😂
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